Thanks John, I’ll check it out.

> On Feb 15, 2018, at 3:29 PM, John Robinson <[email protected]> wrote:
> 
> Harry, 
> 
> Hold on, the next iPad will have face recognition…then cream to your hearts 
> desire….I felt this was the problem, 
> 
> I always clean all my devices with Sparkle, I don’t spray directly on the 
> fingerprint reader, but as greasy as my hands are from all the sunscreen 
> there is never any problem, the cleaner keeps all the gook off the 
> reader…..and by the way this is about the best glass cleaner on the market…my 
> wife used to mix some concoction for our window cleaning, she is so 
> particular…she has now file 13ed  the mixture and uses only this product.
> 
> John
> 
> <IMG_5230.jpeg>
> 
> 
>> On Feb 15, 2018, at 2:59 PM, Harry Jacobson-Beyer <[email protected]> wrote:
>> 
>> Hi Jim,
>> 
>> I think the issue is the button cover on my Otter Box case and the lotion I 
>> put on my hands. 
>> I think I’m going to resign myself to using the key pad. 
>> 
>> Harry
>> 
>> 
>>> On Feb 15, 2018, at 10:46 AM, James Bennett <[email protected]> 
>>> wrote:
>>> 
>>> Harry - I had the same problem on my iPhone 7 plus. Touch ID worked fairly 
>>> well at first but a few months ago it stopped working at all. Recently I 
>>> deleted my old prints like you did and it’s been back to working fairly 
>>> well. I’m keeping my fingers crossed it doesn’t stop working again…
>>> Jim
>>> 
>>>> On Feb 13, 2018, at 8:03 AM, Harry Jacobson-Beyer <[email protected]> wrote:
>>>> 
>>>> Tom,
>>>> 
>>>> The home button isn’t failing. I can open my phone by putting in my 7 
>>>> digit code. Its just that after a day or two the phone stops interpreting 
>>>> my fingerprint and forces me to use the access code.
>>>> 
>>>> 
>>>>> On Feb 12, 2018, at 9:25 PM, tom holloman <[email protected]> wrote:
>>>>> 
>>>>> I would still turn assistive touch on. If home button fails it gives u 
>>>>> access. If fails otherwise you can’t get to settings.
>>>>> 
>>>>>> On Feb 12, 2018, at 3:38 PM, Harry Jacobson-Beyer <[email protected]> wrote:
>>>>>> 
>>>>>> I cleaned the buttons off with a micro fiber cloth and re programmed my 
>>>>>> finger print. It seems to be working for now.
>>>>>> 
>>>>>> Thanks to all.
>>>>>>> On Feb 12, 2018, at 5:58 PM, tom holloman <[email protected]> wrote:
>>>>>>> 
>>>>>>> Yes. It gives u a home button on the screen if physical one fails. 
>>>>>>> Saved my daughter in law 
>>>>>>> 
>>>>>>>> On Feb 12, 2018, at 11:39 AM, Harry Jacobson-Beyer <[email protected]> 
>>>>>>>> wrote:
>>>>>>>> 
>>>>>>>> No, should I? If so, why?
>>>>>>>> 
>>>>>>>>> On Feb 12, 2018, at 1:52 PM, tom holloman <[email protected]> wrote:
>>>>>>>>> 
>>>>>>>>> Do you have assistive touch open?
>>>>>>>>> 
>>>>>>>>>> On Feb 12, 2018, at 8:23 AM, John Robinson 
>>>>>>>>>> <[email protected]> wrote:
>>>>>>>>>> 
>>>>>>>>>> Harry,
>>>>>>>>>> 
>>>>>>>>>> What are the odds that both would go out at the same time!
>>>>>>>>>> 
>>>>>>>>>> My wife has trouble with her devices, because she has her hands so 
>>>>>>>>>> saturated with creams…
>>>>>>>>>> 
>>>>>>>>>> Take the screen off the Otterbox and see if it works….
>>>>>>>>>> 
>>>>>>>>>> There has to be a common cause of possibly something covering the 
>>>>>>>>>> fingerprint home button (a cream that won’t allow it to read)  I 
>>>>>>>>>> kept losing the back off the original Apple Watch due to 
>>>>>>>>>> sunscreen…If it was just one it would make you think the button 
>>>>>>>>>> needed to be replace but both…!!
>>>>>>>>>> 
>>>>>>>>>> John
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>> 
>>>>>>>>>>> On Feb 12, 2018, at 1:16 PM, Harry Jacobson-Beyer <[email protected]> 
>>>>>>>>>>> wrote:
>>>>>>>>>>> 
>>>>>>>>>>> The Touch ID feature on both my iPad and iPhone no longer works. In 
>>>>>>>>>>> trying to correct the issue, on two or three occasions, I have 
>>>>>>>>>>> deleted the fingerprint and then readded it. It might work once or 
>>>>>>>>>>> twice but then stops working.
>>>>>>>>>>> 
>>>>>>>>>>> I have an otterbox case on my iPhone, and it used to work till the 
>>>>>>>>>>> cover got smeared. So I would clean it off and it would work again. 
>>>>>>>>>>> But not anymore.
>>>>>>>>>>> 
>>>>>>>>>>> What’s going on?
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