Hi Scott, I understand where you are coming from. Mailplane 3 was a complete new build, thus the reasoning for the new license. We did support Mailplane 2 fully for 3 years past releasing version 3; which is beyond what I was expecting, to be honest. We do offer free licenses to people who purchased Mailplane 2 within a few months of Mailplane 3's release (Oct. 2012). This allows us to keep developing and growing the app. It simply wouldn't be possible to continue to support Mailplane at all if we offered every version for free. (Keep in mind that every update within the version is free. So Mailplane 3.1.4 to Mailplane 3.2 and so on is free but Mailplane 2.5 to 3.xx is a new license)
Despite the Google changes we are currently dealing with, Mailplane 2 was beginning to lose a lot of functionality due to Apple stopping support to the older OS Xs. We were having issues with OS Xs right up to 10.7 already and compatibility with newer OS Xs wasn't guaranteed either. We did mention this a few years ago as well. http://mailplaneapp.com/help/2013/04/29/what_happens_to_mailplane_2.html <http://mailplaneapp.com/help/2013/04/29/what_happens_to_mailplane_2.html> We thank you so much for your understanding and support. Cheers; Jessica Customer Support Ninja On Sat, May 30, 2015 at 4:36 PM, Scott Prock <[email protected]> wrote: > I am receiving the same error, the bad thing is ... I don't like the > layout in version 3.0 ... I also don't think it's good business to stop > supporting something people have paid money for, and expect them to pay for > an upgrade when the software breaks. I understand there are times when > software just becomes obsolete, but we're talking about 2.5 vs 3.0. > > If Mailplane doesn't fix the issue, or provide a free upgrade to 3.0, I > will be removing it from my Mac, sadly because I really liked it and always > told fellow Mac users it's a great app for those who have multiple Gmail > accounts. > > ... Scott > > On Friday, May 29, 2015 at 7:07:50 AM UTC-6, Mailplane Support wrote: >> >> Hi Robert, >> >> You're right, unfortunately. Mailplane 3 needs at least 10.7, though we >> suggest 10.8, since Apple is already reducing support to the older OS X. >> >> Please feel free to write in asking for an update. We genuinely don't >> have any information yet, but hope to soon. >> >> Cheers; >> >> Jessica >> >> >> On Thu, May 28, 2015 at 7:50 PM, Robert Emory <[email protected]> >> wrote: >> >>> since my Mac uses 10.6.8 Maiplane3 will not work for me. >>> guess that means Mailplane will not work??? >>> any help much appreciated and thanks, >>> Bob >>> >>> On Thu, May 28, 2015 at 12:00 PM, Mailplane Support < >>> [email protected]> wrote: >>> >>>> Hi guys, >>>> >>>> So sorry about the troubles. >>>> >>>> It looks like Google has made some changes with their log in and it has >>>> been slowly rolling out. We can't make any promises, but the developer is >>>> looking into it. We're not trying to force anyone to upgrade, but for the >>>> moment my only suggestion is to give Mailplane 3 a try. >>>> >>>> As Google and Apple stop supporting certain things on their end, we >>>> begin to lose functionality. If it's not fixable, it could end up being >>>> the end of Mailplane 2. Hopefully that's not the case, but we can't make >>>> any promises. >>>> >>>> Cheers; >>>> >>>> Jessica >>>> Customer Support Ninja >>>> >>>> On Thu, May 28, 2015 at 8:24 AM, Donny Hornstein <[email protected]> >>>> wrote: >>>> >>>>> This is happening to me, also. I sent a screenshot through the help & >>>>> support. >>>>> >>>>> Donny Hornstein >>>>> Dallas, TX >>>>> >>>>> >>>>> On Wednesday, May 27, 2015 at 7:09:22 PM UTC-5, Robert Emory wrote: >>>>>> >>>>>> This is my first post to the group so please go easy on me! >>>>>> I have been using Mailplane for several years without a problem but >>>>>> all of a sudden when I attempt to log in >>>>>> a screen appears with the message unknown error "bad request" so I >>>>>> retype the email address for gmail and >>>>>> retype the password which I know is valid. >>>>>> And the same screen and error appear. >>>>>> Any thoughts would be appreciated. >>>>>> Thanks, >>>>>> Bob >>>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "mailplaneapp" group. >>>>> To unsubscribe from this group and stop receiving emails from it, send >>>>> an email to [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to a topic in the >>>> Google Groups "mailplaneapp" group. >>>> To unsubscribe from this topic, visit >>>> https://groups.google.com/d/topic/mailplaneapp/5J93QJC6wcY/unsubscribe. >>>> To unsubscribe from this group and all its topics, send an email to >>>> [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google >>> Groups "mailplaneapp" group. >>> To unsubscribe from this group and stop receiving emails from it, send >>> an email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at http://groups.google.com/group/mailplaneapp. >>> For more options, visit https://groups.google.com/d/optout. >>> >> >> -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
