I've been following discussions on this. Have to say I'd avoided upgrading to 3 – as 2 did everything I needed.
I do recognise that software can't be supported continually – there are costs involved – and profits are needed not only to cover maintenance, but to fund development To be honest the cost of upgrading was so small I'm almost ashamed that I didn't do it before. Mailplane is a great package. Go for the upgrade and help develop an even better one! Granville On 8 June 2015 at 02:36, Mailplane Support <[email protected]> wrote: > Hi Scott, > > Thanks for sharing your thoughts and your understanding. > > We tried our best to bring Mailplane 3 at least at par with Mailplane 2 > but we know that it's impossible to please everyone and we try hard to keep > Mailplane 2 around as long as possible because we definitively don't want > to push anyone into upgrading to Mailplane 3. > > But on the other hand we can't give a guarantee that Mailplane 2 will stay > around forever. It's already 8 years old and as you already mentioned, we > heavily depend on Google and Apple which both are companies improving their > products at a breakneck pace. > > We expect to have an update available soon, which will at least allow you > to sign in in Mailplane 2 again. Write us directly to > [email protected] if you're interested in a preview version. > > Best regards, > Lars > > On Sun, Jun 7, 2015 at 9:54 AM, Scott Prock <[email protected]> wrote: > >> I completely understand that software can become obsolete, and companies >> can't support software forever. I also don't believe all software has to be >> free. I paid for 2.5 and was perfectly happy to do so and recommended >> Mailplane to a lot of people who managed several gmail accounts. It's >> amazing how the years have flown by, and it makes sense that the software >> was reaching a state where keeping it working would be difficult. >> >> I had to step back and look at the bigger picture with this ... and when >> a software app is built around technology that is not under the company >> control, as is the case with Mailplane and Google. There's a different >> dynamic in play, when the parent app goes through changes, every piece of >> third party software must play catch up. It's just unfortunate, because I >> don't like v3.0 and I'm normally the first to upgrade to the latest >> versions. There were too many changes that just seemed to make the software >> more difficult to use the way I was using it in 2.5. I would happily pay >> the upgrade fee if it were something I wanted. I just don't like having to >> pay for upgrades as the only option to get a working version. >> >> You guys have done a great job, but I don't really see any benefits to >> v3.0 over using Google's multiple account login features. Certainly not >> enough to warrant a paid upgrade (for me), but congrats to those it serves >> well. >> >> Thanks ... Scott >> >> >> On Tuesday, June 2, 2015 at 1:04:04 PM UTC-6, Suzanne Morss wrote: >>> >>> It costs a company a lot of money to support old products. It makes >>> sense to do it for a reasonable transition period. But remember that not >>> only will other technology make a particular build obsolete, but developers >>> spend time on fixes that no longer make the company money, and support has >>> to make sure that everyone is trained up on obsolete technology. This is >>> enormously expensive, and is just not realistic. I had the same issues with >>> 2.5, and the upgrade to 3.0 worked like a charm. >>> >>> On Saturday, May 30, 2015 at 1:36:01 PM UTC-7, Scott Prock wrote: >>>> >>>> I am receiving the same error, the bad thing is ... I don't like the >>>> layout in version 3.0 ... I also don't think it's good business to stop >>>> supporting something people have paid money for, and expect them to pay for >>>> an upgrade when the software breaks. I understand there are times when >>>> software just becomes obsolete, but we're talking about 2.5 vs 3.0. >>>> >>>> If Mailplane doesn't fix the issue, or provide a free upgrade to 3.0, I >>>> will be removing it from my Mac, sadly because I really liked it and always >>>> told fellow Mac users it's a great app for those who have multiple Gmail >>>> accounts. >>>> >>>> ... Scott >>>> >>>> On Friday, May 29, 2015 at 7:07:50 AM UTC-6, Mailplane Support wrote: >>>>> >>>>> Hi Robert, >>>>> >>>>> You're right, unfortunately. Mailplane 3 needs at least 10.7, though >>>>> we suggest 10.8, since Apple is already reducing support to the older OS >>>>> X. >>>>> >>>>> >>>>> Please feel free to write in asking for an update. We genuinely don't >>>>> have any information yet, but hope to soon. >>>>> >>>>> Cheers; >>>>> >>>>> Jessica >>>>> >>>>> >>>>> On Thu, May 28, 2015 at 7:50 PM, Robert Emory <[email protected]> >>>>> wrote: >>>>> >>>>>> since my Mac uses 10.6.8 Maiplane3 will not work for me. >>>>>> guess that means Mailplane will not work??? >>>>>> any help much appreciated and thanks, >>>>>> Bob >>>>>> >>>>>> On Thu, May 28, 2015 at 12:00 PM, Mailplane Support < >>>>>> [email protected]> wrote: >>>>>> >>>>>>> Hi guys, >>>>>>> >>>>>>> So sorry about the troubles. >>>>>>> >>>>>>> It looks like Google has made some changes with their log in and it >>>>>>> has been slowly rolling out. We can't make any promises, but the >>>>>>> developer >>>>>>> is looking into it. We're not trying to force anyone to upgrade, but >>>>>>> for >>>>>>> the moment my only suggestion is to give Mailplane 3 a try. >>>>>>> >>>>>>> As Google and Apple stop supporting certain things on their end, we >>>>>>> begin to lose functionality. If it's not fixable, it could end up being >>>>>>> the end of Mailplane 2. Hopefully that's not the case, but we can't >>>>>>> make >>>>>>> any promises. >>>>>>> >>>>>>> Cheers; >>>>>>> >>>>>>> Jessica >>>>>>> Customer Support Ninja >>>>>>> >>>>>>> On Thu, May 28, 2015 at 8:24 AM, Donny Hornstein <[email protected]> >>>>>>> wrote: >>>>>>> >>>>>>>> This is happening to me, also. I sent a screenshot through the help >>>>>>>> & support. >>>>>>>> >>>>>>>> Donny Hornstein >>>>>>>> Dallas, TX >>>>>>>> >>>>>>>> >>>>>>>> On Wednesday, May 27, 2015 at 7:09:22 PM UTC-5, Robert Emory wrote: >>>>>>>>> >>>>>>>>> This is my first post to the group so please go easy on me! >>>>>>>>> I have been using Mailplane for several years without a problem >>>>>>>>> but all of a sudden when I attempt to log in >>>>>>>>> a screen appears with the message unknown error "bad request" so I >>>>>>>>> retype the email address for gmail and >>>>>>>>> retype the password which I know is valid. >>>>>>>>> And the same screen and error appear. >>>>>>>>> Any thoughts would be appreciated. >>>>>>>>> Thanks, >>>>>>>>> Bob >>>>>>>>> >>>>>>>> -- >>>>>>>> You received this message because you are subscribed to the Google >>>>>>>> Groups "mailplaneapp" group. >>>>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>>>> send an email to [email protected]. >>>>>>>> To post to this group, send email to [email protected]. >>>>>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>>> >>>>>>> >>>>>>> -- >>>>>>> You received this message because you are subscribed to a topic in >>>>>>> the Google Groups "mailplaneapp" group. >>>>>>> To unsubscribe from this topic, visit >>>>>>> https://groups.google.com/d/topic/mailplaneapp/5J93QJC6wcY/unsubscribe >>>>>>> . >>>>>>> To unsubscribe from this group and all its topics, send an email to >>>>>>> [email protected]. >>>>>>> To post to this group, send email to [email protected]. >>>>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>>> >>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "mailplaneapp" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >> You received this message because you are subscribed to the Google Groups >> "mailplaneapp" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at http://groups.google.com/group/mailplaneapp. >> For more options, visit https://groups.google.com/d/optout. >> > > -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
