Hi Suzanne, Thanks for the awesome post. We truly appreciate it!
Cheers; Jessica Customer Support Ninja On Tue, Jun 2, 2015 at 3:04 PM, Suzanne Morss <[email protected]> wrote: > It costs a company a lot of money to support old products. It makes sense > to do it for a reasonable transition period. But remember that not only > will other technology make a particular build obsolete, but developers > spend time on fixes that no longer make the company money, and support has > to make sure that everyone is trained up on obsolete technology. This is > enormously expensive, and is just not realistic. I had the same issues with > 2.5, and the upgrade to 3.0 worked like a charm. > > On Saturday, May 30, 2015 at 1:36:01 PM UTC-7, Scott Prock wrote: > >> I am receiving the same error, the bad thing is ... I don't like the >> layout in version 3.0 ... I also don't think it's good business to stop >> supporting something people have paid money for, and expect them to pay for >> an upgrade when the software breaks. I understand there are times when >> software just becomes obsolete, but we're talking about 2.5 vs 3.0. >> >> If Mailplane doesn't fix the issue, or provide a free upgrade to 3.0, I >> will be removing it from my Mac, sadly because I really liked it and always >> told fellow Mac users it's a great app for those who have multiple Gmail >> accounts. >> >> ... Scott >> >> On Friday, May 29, 2015 at 7:07:50 AM UTC-6, Mailplane Support wrote: >>> >>> Hi Robert, >>> >>> You're right, unfortunately. Mailplane 3 needs at least 10.7, though we >>> suggest 10.8, since Apple is already reducing support to the older OS X. >>> >>> Please feel free to write in asking for an update. We genuinely don't >>> have any information yet, but hope to soon. >>> >>> Cheers; >>> >>> Jessica >>> >>> >>> On Thu, May 28, 2015 at 7:50 PM, Robert Emory <[email protected]> >>> wrote: >>> >>>> since my Mac uses 10.6.8 Maiplane3 will not work for me. >>>> guess that means Mailplane will not work??? >>>> any help much appreciated and thanks, >>>> Bob >>>> >>>> On Thu, May 28, 2015 at 12:00 PM, Mailplane Support < >>>> [email protected]> wrote: >>>> >>>>> Hi guys, >>>>> >>>>> So sorry about the troubles. >>>>> >>>>> It looks like Google has made some changes with their log in and it >>>>> has been slowly rolling out. We can't make any promises, but the >>>>> developer >>>>> is looking into it. We're not trying to force anyone to upgrade, but for >>>>> the moment my only suggestion is to give Mailplane 3 a try. >>>>> >>>>> As Google and Apple stop supporting certain things on their end, we >>>>> begin to lose functionality. If it's not fixable, it could end up being >>>>> the end of Mailplane 2. Hopefully that's not the case, but we can't make >>>>> any promises. >>>>> >>>>> Cheers; >>>>> >>>>> Jessica >>>>> Customer Support Ninja >>>>> >>>>> On Thu, May 28, 2015 at 8:24 AM, Donny Hornstein <[email protected]> >>>>> wrote: >>>>> >>>>>> This is happening to me, also. I sent a screenshot through the help & >>>>>> support. >>>>>> >>>>>> Donny Hornstein >>>>>> Dallas, TX >>>>>> >>>>>> >>>>>> On Wednesday, May 27, 2015 at 7:09:22 PM UTC-5, Robert Emory wrote: >>>>>>> >>>>>>> This is my first post to the group so please go easy on me! >>>>>>> I have been using Mailplane for several years without a problem but >>>>>>> all of a sudden when I attempt to log in >>>>>>> a screen appears with the message unknown error "bad request" so I >>>>>>> retype the email address for gmail and >>>>>>> retype the password which I know is valid. >>>>>>> And the same screen and error appear. >>>>>>> Any thoughts would be appreciated. >>>>>>> Thanks, >>>>>>> Bob >>>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "mailplaneapp" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to a topic in the >>>>> Google Groups "mailplaneapp" group. >>>>> To unsubscribe from this topic, visit >>>>> https://groups.google.com/d/topic/mailplaneapp/5J93QJC6wcY/unsubscribe >>>>> . >>>>> To unsubscribe from this group and all its topics, send an email to >>>>> [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mailplaneapp" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- > You received this message because you are subscribed to the Google Groups > "mailplaneapp" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/mailplaneapp. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/mailplaneapp. For more options, visit https://groups.google.com/d/optout.
