I completely understand that software can become obsolete, and companies can't support software forever. I also don't believe all software has to be free. I paid for 2.5 and was perfectly happy to do so and recommended Mailplane to a lot of people who managed several gmail accounts. It's amazing how the years have flown by, and it makes sense that the software was reaching a state where keeping it working would be difficult.
I had to step back and look at the bigger picture with this ... and when a software app is built around technology that is not under the company control, as is the case with Mailplane and Google. There's a different dynamic in play, when the parent app goes through changes, every piece of third party software must play catch up. It's just unfortunate, because I don't like v3.0 and I'm normally the first to upgrade to the latest versions. There were too many changes that just seemed to make the software more difficult to use the way I was using it in 2.5. I would happily pay the upgrade fee if it were something I wanted. I just don't like having to pay for upgrades as the only option to get a working version. You guys have done a great job, but I don't really see any benefits to v3.0 over using Google's multiple account login features. Certainly not enough to warrant a paid upgrade (for me), but congrats to those it serves well. Thanks ... Scott On Tuesday, June 2, 2015 at 1:04:04 PM UTC-6, Suzanne Morss wrote: > > It costs a company a lot of money to support old products. It makes sense > to do it for a reasonable transition period. But remember that not only > will other technology make a particular build obsolete, but developers > spend time on fixes that no longer make the company money, and support has > to make sure that everyone is trained up on obsolete technology. This is > enormously expensive, and is just not realistic. I had the same issues with > 2.5, and the upgrade to 3.0 worked like a charm. > > On Saturday, May 30, 2015 at 1:36:01 PM UTC-7, Scott Prock wrote: >> >> I am receiving the same error, the bad thing is ... I don't like the >> layout in version 3.0 ... I also don't think it's good business to stop >> supporting something people have paid money for, and expect them to pay for >> an upgrade when the software breaks. I understand there are times when >> software just becomes obsolete, but we're talking about 2.5 vs 3.0. >> >> If Mailplane doesn't fix the issue, or provide a free upgrade to 3.0, I >> will be removing it from my Mac, sadly because I really liked it and always >> told fellow Mac users it's a great app for those who have multiple Gmail >> accounts. >> >> ... Scott >> >> On Friday, May 29, 2015 at 7:07:50 AM UTC-6, Mailplane Support wrote: >>> >>> Hi Robert, >>> >>> You're right, unfortunately. Mailplane 3 needs at least 10.7, though we >>> suggest 10.8, since Apple is already reducing support to the older OS X. >>> >>> Please feel free to write in asking for an update. We genuinely don't >>> have any information yet, but hope to soon. >>> >>> Cheers; >>> >>> Jessica >>> >>> >>> On Thu, May 28, 2015 at 7:50 PM, Robert Emory <[email protected]> >>> wrote: >>> >>>> since my Mac uses 10.6.8 Maiplane3 will not work for me. >>>> guess that means Mailplane will not work??? >>>> any help much appreciated and thanks, >>>> Bob >>>> >>>> On Thu, May 28, 2015 at 12:00 PM, Mailplane Support < >>>> [email protected]> wrote: >>>> >>>>> Hi guys, >>>>> >>>>> So sorry about the troubles. >>>>> >>>>> It looks like Google has made some changes with their log in and it >>>>> has been slowly rolling out. We can't make any promises, but the >>>>> developer >>>>> is looking into it. We're not trying to force anyone to upgrade, but for >>>>> the moment my only suggestion is to give Mailplane 3 a try. >>>>> >>>>> As Google and Apple stop supporting certain things on their end, we >>>>> begin to lose functionality. If it's not fixable, it could end up being >>>>> the end of Mailplane 2. Hopefully that's not the case, but we can't >>>>> make >>>>> any promises. >>>>> >>>>> Cheers; >>>>> >>>>> Jessica >>>>> Customer Support Ninja >>>>> >>>>> On Thu, May 28, 2015 at 8:24 AM, Donny Hornstein <[email protected]> >>>>> wrote: >>>>> >>>>>> This is happening to me, also. I sent a screenshot through the help & >>>>>> support. >>>>>> >>>>>> Donny Hornstein >>>>>> Dallas, TX >>>>>> >>>>>> >>>>>> On Wednesday, May 27, 2015 at 7:09:22 PM UTC-5, Robert Emory wrote: >>>>>>> >>>>>>> This is my first post to the group so please go easy on me! >>>>>>> I have been using Mailplane for several years without a problem but >>>>>>> all of a sudden when I attempt to log in >>>>>>> a screen appears with the message unknown error "bad request" so I >>>>>>> retype the email address for gmail and >>>>>>> retype the password which I know is valid. >>>>>>> And the same screen and error appear. >>>>>>> Any thoughts would be appreciated. >>>>>>> Thanks, >>>>>>> Bob >>>>>>> >>>>>> -- >>>>>> You received this message because you are subscribed to the Google >>>>>> Groups "mailplaneapp" group. >>>>>> To unsubscribe from this group and stop receiving emails from it, >>>>>> send an email to [email protected]. >>>>>> To post to this group, send email to [email protected]. >>>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>>> For more options, visit https://groups.google.com/d/optout. >>>>>> >>>>> >>>>> -- >>>>> You received this message because you are subscribed to a topic in the >>>>> Google Groups "mailplaneapp" group. >>>>> To unsubscribe from this topic, visit >>>>> https://groups.google.com/d/topic/mailplaneapp/5J93QJC6wcY/unsubscribe >>>>> . >>>>> To unsubscribe from this group and all its topics, send an email to >>>>> [email protected]. >>>>> To post to this group, send email to [email protected]. >>>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>>> For more options, visit https://groups.google.com/d/optout. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google >>>> Groups "mailplaneapp" group. >>>> To unsubscribe from this group and stop receiving emails from it, send >>>> an email to [email protected]. >>>> To post to this group, send email to [email protected]. >>>> Visit this group at http://groups.google.com/group/mailplaneapp. >>>> For more options, visit https://groups.google.com/d/optout. >>>> >>> >>> -- You received this message because you are subscribed to the Google Groups "mailplaneapp" group. 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