Hi,

El 17/05/2011, a las 16:55, Justin Hansen escribió:

> >From my standpoint if monotouch doesn't come with guaranteed support why 
> >should they be obligated to do so? Esspecially since we agreed that they 
> >don't in the contract. I know that you can't have a contract that negates a 
> >law but there is no law that says a company must provide user support.
> 
> That being said I'm from the U.S. so I can't speak to anything outside this 
> country. I just know my lawyer pointed out that clause in 10 minutes and 
> asked me about promised support.

You still have the "one year of updates"

> Justin Hansen
> 
> On Tue, May 17, 2011 at 11:52 AM, Karl Heinz Brehme Arredondo 
> <[email protected]> wrote:
> I spoke with a lawyer in brazil (where consumer rights are one of the 
> strongest) and he said that the above term is absurd...
> 
> He said that a process can take really a long to court decide, but can be a 
> good pression. As I live in brasil, if I make something with Novell, I will 
> do here. So each one must do, I think, on tis living country.
> 
> Karl
> 
> From: Justin Hansen <[email protected]>
> Date: Tue, 17 May 2011 11:47:56 -0400
> To: Karl Heinz Brehme Arredondo <[email protected]>
> Cc: "[email protected]" <[email protected]>
> Subject: Re: [MonoTouch] SPAM-LOW: Re: So..... what happens now?
> 
> Out of curiosity does monotouch come with one year of support or just one 
> year of upgrades? See below:
> MAINTENANCE AND SUPPORT
> 
> Novell has no obligation to provide support or maintenance unless You 
> purchase an offering that expressly includes support or maintenance services. 
>  If You make such a purchase and no separate agreement specifically applies 
> to the support or maintenance services, then the terms of this Agreement will 
> govern the provision of such support or maintenance services (“Services“).  
> For more information on Novell's current support offerings, see 
> http://www.novell.com/support.
> 
> I can't see where on the site it says anything about guaranteed support.
> 
> Justin Hansen
> 
> On Tue, May 17, 2011 at 11:40 AM, Karl Heinz Brehme Arredondo 
> <[email protected]> wrote:
> Maybe that…
> 
> Karl
> 
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> 
> 
> 
> -- 
> Justin Hansen
> http://www.klickwerx.com
> Need some technology help? - http://www.betterfly.com/LearnTheWeb
> 
> 
> 
> 
> -- 
> Justin Hansen
> http://www.klickwerx.com
> Need some technology help? - http://www.betterfly.com/LearnTheWeb
> 
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