I dont know here, it would be to my thinking any company selling a
product claiming one year updates, and still providing the DISCOUNT CODE
for existing TOUCH USERS - AFTER LETTING GO OF ENTIRE TEAM, AND
KNOWINGLY KILLED THE PRODUCT - would be constituted as consumer fraud...
Which all did occur...
On 5/17/2011 2:59 PM, Justin Hansen wrote:
I agree, I'm saying that Attachment has no obligation to us.
Justin Hansen
On Tue, May 17, 2011 at 2:58 PM, Natalia Portillo <[email protected]
<mailto:[email protected]>> wrote:
Hi,
El 17/05/2011, a las 16:55, Justin Hansen escribió:
>From my standpoint if monotouch doesn't come with guaranteed
support why should they be obligated to do so? Esspecially since
we agreed that they don't in the contract. I know that you can't
have a contract that negates a law but there is no law that says
a company must provide user support.
That being said I'm from the U.S. so I can't speak to anything
outside this country. I just know my lawyer pointed out that
clause in 10 minutes and asked me about promised support.
You still have the "one year of updates"
Justin Hansen
On Tue, May 17, 2011 at 11:52 AM, Karl Heinz Brehme Arredondo
<[email protected] <mailto:[email protected]>> wrote:
I spoke with a lawyer in brazil (where consumer rights are
one of the strongest) and he said that the above term is
absurd...
He said that a process can take really a long to court
decide, but can be a good pression. As I live in brasil, if I
make something with Novell, I will do here. So each one must
do, I think, on tis living country.
Karl
From: Justin Hansen <[email protected]
<mailto:[email protected]>>
Date: Tue, 17 May 2011 11:47:56 -0400
To: Karl Heinz Brehme Arredondo <[email protected]
<mailto:[email protected]>>
Cc: "[email protected]
<mailto:[email protected]>"
<[email protected] <mailto:[email protected]>>
Subject: Re: [MonoTouch] SPAM-LOW: Re: So..... what happens now?
Out of curiosity does monotouch come with one year of support
or just one year of upgrades? See below:
MAINTENANCE AND SUPPORT
Novell has no obligation to provide support or maintenance
unless You purchase an offering that expressly includes
support or maintenance services. If You make such a purchase
and no separate agreement specifically applies to the support
or maintenance services, then the terms of this Agreement
will govern the provision of such support or maintenance
services (“Services“). For more information on Novell's
current support offerings, see http://www.novell.com/support.
I can't see where on the site it says anything about
guaranteed support.
Justin Hansen
On Tue, May 17, 2011 at 11:40 AM, Karl Heinz Brehme Arredondo
<[email protected] <mailto:[email protected]>>
wrote:
Maybe that…
Karl
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Need some technology help? - http://www.betterfly.com/LearnTheWeb
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