>From my standpoint if monotouch doesn't come with guaranteed support why
should they be obligated to do so? Esspecially since we agreed that they
don't in the contract. I know that you can't have a contract that negates a
law but there is no law that says a company must provide user support.

That being said I'm from the U.S. so I can't speak to anything outside this
country. I just know my lawyer pointed out that clause in 10 minutes and
asked me about promised support.

Justin Hansen

On Tue, May 17, 2011 at 11:52 AM, Karl Heinz Brehme Arredondo <
[email protected]> wrote:

> I spoke with a lawyer in brazil (where consumer rights are one of the
> strongest) and he said that the above term is absurd...
>
> He said that a process can take really a long to court decide, but can be a
> good pression. As I live in brasil, if I make something with Novell, I will
> do here. So each one must do, I think, on tis living country.
>
> Karl
>
> From: Justin Hansen <[email protected]>
> Date: Tue, 17 May 2011 11:47:56 -0400
> To: Karl Heinz Brehme Arredondo <[email protected]>
> Cc: "[email protected]" <[email protected]>
> Subject: Re: [MonoTouch] SPAM-LOW: Re: So..... what happens now?
>
> Out of curiosity does monotouch come with one year of support or just one
> year of upgrades? See below:
> MAINTENANCE AND SUPPORT
>
> Novell has no obligation to provide support or maintenance unless You
> purchase an offering that expressly includes support or maintenance
> services.  If You make such a purchase and no separate agreement
> specifically applies to the support or maintenance services, then the terms
> of this Agreement will govern the provision of such support or maintenance
> services (“Services“).  For more information on Novell's current support
> offerings, see http://www.novell.com/support.
>
> I can't see where on the site it says anything about guaranteed support.
>
> Justin Hansen
>
> On Tue, May 17, 2011 at 11:40 AM, Karl Heinz Brehme Arredondo <
> [email protected]> wrote:
>
>> Maybe that…
>>
>> Karl
>>
>> _______________________________________________
>> MonoTouch mailing list
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>> http://lists.ximian.com/mailman/listinfo/monotouch
>>
>>
>
>
> --
> Justin Hansen
> http://www.klickwerx.com
> Need some technology help? - http://www.betterfly.com/LearnTheWeb
>
>


-- 
Justin Hansen
http://www.klickwerx.com
Need some technology help? - http://www.betterfly.com/LearnTheWeb
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