I pick up new movie paper at every Heritage signature auction and almost every weekly internet auction. Without exception, my acquisitions are packed extremely well and shipped promptly. I got my November signature auction winnings within 3 weeks, having paid by check. Weekly internet auction purchases, which I pay for through paypal, always arrive within 2 weeks. Of course, I do always pay my invoices promptly...
Randy ----- "Kevin Conway" <[email protected]> wrote: > > Anyone else experience consistent shipping issues with Heritage? I am amazed > for such a big auction house how delayed and/or completely "forgotten" many > of my shipments are. On THREE occasions over the past 4-5 years they actually > LOST items I won. Two they never found and one they found about a month > later. ANd, almost everytime I get posters I have to contact customer service > to ask "where's my stuff". It's looks from the outside , like they do NOT > have a very competent shipping system or department. And, this has been the > case ever since I started buying from Heritage. Sometimes they tell me my > shipments are late becasue I paid late or have another outstanding invoice , > but then the same experience when I pay immediately. ?? AND, it's NOT just > when I buy posters but also extertainment or sports memorabilia. I deal with > about 6-7 auction houses on a regular basis and it's only Heritage need to > stay on top of or my shipments may NEVER go out. Happened agin this w! > eek, I made a substantial purchase in their entertainment auction which I > paid Tuesday. I sent two of their billing managers an email and also their > customer service dept. All I wanted was some kind of a status , maybe even a > response. Friday is over and not even a response. Anyone else have this > experience? > > > Kevin Conway > > Kevin Conway > Conway's Vintage Treasures > www.CVTreasures.com > > Visit the MoPo Mailing List Web Site at www.filmfan.com > ___________________________________________________________________ > How to UNSUBSCRIBE from the MoPo Mailing List > > Send a message addressed to: [email protected] > In the BODY of your message type: SIGNOFF MOPO-L > > The author of this message is solely responsible for its content. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
