Bruce, I of course ship considerably less, but my thoughts exactly. One of the bigger problems I see with all of them is the fact that a seller without the accounts or any clout can't get in touch with a human at Fedex, and likely UPS. About 3 months ago I was able to talk to someone at USPS and they actually made an effort and kept me up to date, and likely found the item and it started moving. When I called for the same process a few days ago she told me to just file a claim and just basically told me to piss off. It is a little hard to justify all the crap and time of a claim on a very low end item. I would bet the volume of requests is so high they just can't deal with it.
On Thu, Feb 6, 2025 at 5:39 AM Bruce Hershenson <[email protected]> wrote: > For the past year, I’ve been wanting to start a thread like this, but > since I didn’t see any comments about it, I figured maybe it was somehow > just us. > > But you know we send 50 to 100 packages most days, and it is getting > ridiculous. So often now a package just completely gets stuck in their > system. No updates no nothing. Then a week or two later it suddenly starts > moving again. > > So not only does their service suck, but they also have raised the prices > sky high, and they damage packages they never were able to damage before. > They even completely flatten our tubes, which never happened before they > got their sorting machines. > > All of the above applies to the post office, but it mostly applies to UPS > as well. We just had a visit from our UPS representative and I told them > that the bad news was their service is worse and worse, but that the good > news is they don’t do as bad as USPS. > > He joked about it and said that maybe they should start an ad campaign > saying “ Our service sucks, but at least not as bad as the post office > does”. > > For the last couple of years, I’ve been saying that the thing most likely > to make me retire is the shipping situation. What is really funny is that > now they tell everyone who asks about their late packages to call the > shipper. > > That gets the person to leave or hang up, but then they think that there’s > something we can do about it, and of course there isn’t. It is a bad > situation getting worse all the time. > Visit the MoPo Mailing List Web Site at www.filmfan.com ___________________________________________________________________ How to UNSUBSCRIBE from the MoPo Mailing List Send a message addressed to: [email protected] In the BODY of your message type: SIGNOFF MOPO-L The author of this message is solely responsible for its content.
