Gervase Markham wrote:
>
> If you are determined that end-users should be encouraged to continue to
> do those things we are trying to stop them doing, then developers will
> simply find another, spam-free way to communicate (such as private mail)
> and we will all suffer from that.
Maybe I am misunderstanding something. How would the developers finding
another way to communicate cause anymore suffering than the current
state for us? There are some exceptional circumstances in which bugs are
addressed quickly and effectively in Bugzilla or here, but for the most
part they are completely ignored. I see no difference.
The problem is not the users, but a culture that wants to be in the
business of creating products but doesn't want to be bothered with the
feedback of the people for whom they are making the product.
--
Jerry Baker
PGP Key:
http://pgpkeys.mit.edu:11371/pks/lookup?op=get&search=0x8B9F6300
