Montana, too, Pati! Marsha Rubino Gimme Nails @ Skin Envy Day Spa 38 First Ave E. Ste. E Kalispell, MT 59901 406-755-3771
________________________________ From: Pati <[email protected]> To: [email protected] Sent: Sun, November 14, 2010 6:08:02 PM Subject: Re: NailTech:: Help! In NY you have to honor a GC...no expiration dates allowed. Well... you can PUT them on the Gc ( to encourage speedy use) but you have to honor them past the expiration date...OR you can refuse to honor it but have to send the money that the client spent to "unclaimed funds" in the governmental offices somewhere.... like really... who does that? But I think that makes sense..IF someone spends the money it shouldn't expire. Pati 'Good friends are like stars... You don't always see them, But you know they are always there. -----Original Message----- From: Anna Z-James <[email protected]> To: nailtech <[email protected]> Sent: Sun, Nov 14, 2010 7:39 am Subject: Re: NailTech:: Help! I am atan AWW with clients period they expect that you are their savior their super woman and want S##t for FREE all the time or expect that you shouldn't have a life or make time for yourself or your family, as if being a manicurist was my hobby or something.... I recently ran a special that if you pre-purchased a pedicure your received the a 2nd 1/2 off I had a client purchase the 2 certificates that had expiration dates on them...(Mind you she is not my only client and I don't have a memory of steal)...She came in got a pedicure and paid cash, 2 weeks later she said "oh I forgot to use my certificate" I stated to her bring it in and use it before it expires the next time because I didn't remember that you purchased them...She called to tell me that it had already expired....Well if you'd like I can honor it at half off...Now both of the certificates are expired cause she brought them both in for me to look at....I'm sorry the most I can do is 1 pedicure at half off, the special was designed so that you would come in and maintenance your feet regularly, 1 for each month I can not honor the special as they are already 2 months expired, not to mention that if you had a gift card from Target or any other major store and it was expired they wouldn't honor it either. Lynette - You did the best job you could have done to satisfy this client and yet she still did not respect your profession enough to allow you to do your job correctly nor did she respect the fact that you were using a professional product on her...Tell that poor little woman that you can't warranty the product that she purchased from QVC cause it is not a professional product that you carry nor do services with...had it been a product that you carried or used for your services that you would have warrantee it...Sorry...I'm also really baffled by the fact that she said she couldn't afford the services from you however she purchased a $30 item from QVC then turned around and asked you to used it on her rather then she do it her self....WOW! This is my business not my hobby...I do not receive a paycheck from a major corporation and I am the boss....I can not continue to keep giving up my time and services to others that have not made my time for services as a priority or the respect of my business any more! I work very hard, pay lots of money for products and rent, marketing, website, cell phone and other items to satisfy my clients needs. My job as a self employed manicurist is to service and satisfy not only the clients but my pockets as well. Anna Creations by Anna Z-James www.annazjames.com -----Original Message----- From: Rhonda Kibuk <[email protected]> To: [email protected] Sent: Sun, Nov 14, 2010 6:38 am Subject: Re: NailTech:: Help! Michelle, I am with Karen. NO REFUNDS. People are famous for this one. R On Sun, Nov 14, 2010 at 1:04 AM, <[email protected]> wrote: The gel polish from QVC really works according to a client of mine. She recently stopped doing acrylics. But that small bottle of treatment cost $30!!!!!!!!!!! >Sent on the Sprint® Now Network from my BlackBerry® ________________________________ >From: Michelle Phoenix <[email protected]> >Sender: [email protected] >Date: Sat, 13 Nov 2010 19:16:10 -0500 >To: [email protected]<[email protected]> >ReplyTo: [email protected] >Subject: Re: NailTech:: Help! > > >Becky this is really good! > >Michelle Phoenix - Elite Nail Technician >Wet Paint Nail Spa >www.wetpaintnailspa.com > >On Nov 13, 2010, at 7:11 PM, Becky <[email protected]> wrote: > > >"Good afternoon (client name), I just wanted to give you a call because I have >gotten to thinking. I don't feel that I am able to provide the level of >service >that you require any longer. I like to believe that I know my limits and I am >unable to continue at the level you require. You are quite particular and I >respect that, so I am going to let you find a new salon in which to have your >nails done. Have a beautiful day, and it was nice to have met you! " >>On Nov 13, 2010 5:38 PM, "Lynnette Madden" <[email protected]> wrote: >>> Hey everyone.... I am in a mood and not sure what I should do. >>> I will be brief : >>> Newer sog client. About four times. EVERY SINGLE FREAKING TIME she got them >>> done I got a phone call a day or so later. >>> * first time.. Lynnette, my ni chip got a chip. Called back later that >>> day,hubby tells me it happened as she took out her dentures. She never >>> fessed up to it. >>> *as I was curing her at another appointment, she put her one finger on >>> another while curing the top coat. I buffed that area, small mind you, to a >>> high shine because I did not have time to redo it. >>> She called the next day to say it was not shiny in the one spot. I told her >>> what she did, but come back for me to redo. She did the SAME DAMN THING, but >>> this time her finger stuck....cured...to each other. >>> Third time she calls to say she has bubbles on one thumb. When she came, I >>> swear you needed a MICROSCOPE to see two little things. >>> Comes in this week and says she cannot afford to keep this up. Brings in >>> some $#!t from QVC and wants my opinion on it. (some pink "gel"polish) >>> I did two coats of gelish base and we polished. >>> Yesterday she called to say the polish came off on a corner of one nail. >>> I have not called her back. >>> >>> Buenos dias! >>> Lynnette Diaz-Madden >>> >>> www.facebook.com/nailtech >>> www.salon29.net >>> >>> Salon 29-where pampering and >>> personal attention is on its way! >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>>"NailTech" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>>[email protected]. >>> For more options, visit this group at >>>http://groups.google.com/group/nailtech?hl=en. >>> >>-- >>You received this message because you are subscribed to the Google Groups >>"NailTech" group. >>To post to this group, send email to [email protected]. >>To unsubscribe from this group, send email to >>[email protected]. >>For more options, visit this group at >>http://groups.google.com/group/nailtech?hl=en. >> >-- >You received this message because you are subscribed to the Google Groups >"NailTech" group. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/nailtech?hl=en. >-- >You received this message because you are subscribed to the Google Groups >"NailTech" group. >To post to this group, send email to [email protected]. >To unsubscribe from this group, send email to >[email protected]. >For more options, visit this group at >http://groups.google.com/group/nailtech?hl=en. > -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
