I am trying to look for user guide or manaual, but I don't see it. I looked here http://www.usa.canon.com/cusa/support/office/b_w_imagerunner_copiers/imagerunner_5000_6000_5000i_5020_5020i_6020_6020i/imagerunner_5000i#Features
and in google, but no idea. Any idea were Else I can look for this user guide or manaual? Thanks On Wed, Sep 7, 2011 at 10:38 AM, justino garcia <[email protected]>wrote: > Does the PC need "Cannon Network Scan Gear" software, or can it be used to > a SMB share. > I am not onsite, I am troubleshooting remotely.. > > Canon Image Runner 5020 > > On Wed, Sep 7, 2011 at 10:29 AM, justino garcia > <[email protected]>wrote: > >> Local Scan to folder... >> >> On Wed, Sep 7, 2011 at 10:24 AM, Steve Ens <[email protected]> wrote: >> >>> That is scan to email if I remember correctly or do they have the local >>> scan setup? >>> >>> >>> On Wed, Sep 7, 2011 at 9:11 AM, justino garcia >>> <[email protected]>wrote: >>> >>>> A) Canon Image Runner 5020 >>>> B) Connected via Network. >>>> I am going to look at logs soon. >>>> >>>> >>>> On Wed, Sep 7, 2011 at 9:26 AM, Cameron <[email protected]>wrote: >>>> >>>>> Any error messages in the scanner logs? >>>>> >>>>> >>>>> >>>>> On Wed, Sep 7, 2011 at 9:13 AM, Ben Scott <[email protected]>wrote: >>>>> >>>>>> On Wed, Sep 7, 2011 at 9:00 AM, justino garcia < >>>>>> [email protected]> wrote: >>>>>> > Since installed user been able to scan, just yesterday user is >>>>>> unable to >>>>>> > scan documents to her pc. >>>>>> > Pc can ping and access the webinterface of the scanner, but scan >>>>>> jobs are >>>>>> > not working ?? >>>>>> >>>>>> What model scanner? >>>>>> >>>>>> What version and Service Pack of Windows? >>>>>> >>>>>> What browser and version? >>>>>> >>>>>> Explain "unable to scan documents". What steps are you doing, what >>>>>> is the expected behavior, what is the actual behavior? Any error >>>>>> message? >>>>>> >>>>>> Does the problem happen for the same user account on other PCs? >>>>>> >>>>>> Does the problem happen for different user accounts on the same PC? >>>>>> >>>>>> -- Ben >>>>>> >>>>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>>>>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>>>>> >>>>>> --- >>>>>> To manage subscriptions click here: >>>>>> http://lyris.sunbelt-software.com/read/my_forums/ >>>>>> or send an email to [email protected] >>>>>> with the body: unsubscribe ntsysadmin >>>>>> >>>>> >>>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>>>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>>>> >>>>> --- >>>>> To manage subscriptions click here: >>>>> http://lyris.sunbelt-software.com/read/my_forums/ >>>>> or send an email to [email protected] >>>>> with the body: unsubscribe ntsysadmin >>>>> >>>> >>>> >>>> >>>> -- >>>> Justin >>>> IT-TECH >>>> >>>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>>> >>>> --- >>>> To manage subscriptions click here: >>>> http://lyris.sunbelt-software.com/read/my_forums/ >>>> or send an email to [email protected] >>>> with the body: unsubscribe ntsysadmin >>>> >>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>> >>> --- >>> To manage subscriptions click here: >>> http://lyris.sunbelt-software.com/read/my_forums/ >>> or send an email to [email protected] >>> with the body: unsubscribe ntsysadmin >>> >> >> >> >> -- >> Justin >> IT-TECH >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > > > -- > Justin > IT-TECH > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
