No, it's been a few years since I've seen any but the largest enterprises with "telecom" guys. What I tend to see today is that telecom is just a service managed by the networking team, or the generic IT team that covers all things technical.
In the SMB space, I don't know of any telecom guys anymore, or people that hire out for phone contractors (assuming that they aren't using hosted voice solution in the first place) * * *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of Technology for the SMB market… * On Wed, Nov 9, 2011 at 5:35 PM, James Kerr <[email protected]> wrote: > Well, what I meant is that IT people will handle all of it. There won't be > a "phone guy" in the traditional sense anymore. Well maybe there will but > he'll be an IT guy. I imagine a lot of IT depts handle telecom but when > they need work done they hire a phone contractor. I have never worked in an > large enterprise setting so I don't really know what goes on there, the IT > dept probably has traditional phone guys on staff. > > > On Wed, Nov 9, 2011 at 5:00 PM, Andrew S. Baker <[email protected]> wrote: > >> In most places that I know of today, telecom is handled by IT or merged >> into the IT department. >> >> Unless you meant something else entirely... >> >> * * >> >> *ASB* *http://XeeMe.com/AndrewBaker* *Harnessing the Advantages of >> Technology for the SMB market… >> >> * >> >> >> >> On Wed, Nov 9, 2011 at 4:56 PM, James Kerr <[email protected]> wrote: >> >>> I envision that IT will be in charge of phones systems in the future. I >>> admin our intertel systems for the last 7 years and unless it involves >>> trunks or doing cross connects on the 66 blocks I do it all. When we moved >>> one of our offices I had the guy punch all the ports in the phone system >>> into a patch panel so when I run a new extension I don't have to have >>> someone come out and cross connect it, I just punch it to a different panel >>> and patch cable it. No more 66 blocks at that facility. I don't know if >>> anyone else does it that way but I came up with the idea myself. ;-) I'm >>> sure there must be others that do the same thing because it makes sense. >>> >>> James >>> >>> On Wed, Nov 9, 2011 at 12:51 PM, Paul Hutchings < >>> [email protected]> wrote: >>> >>>> Thanks Matt that helps and awful lot as it's the nitty gritty that >>>> tends to get overlooked. >>>> >>>> I would be interested in hearing of any licensing gotchas or things to >>>> be aware of. >>>> >>>> Which vendors switches are you using? >>>> >>>> I'm not as involved in the financial side of this, I'm coming at this >>>> more from the technical side (I currently have zero knowledge of phone >>>> systems but obvious once you move from a monolithic analogue system to an >>>> IP system it starts to merge with network/server stuff). >>>> >>>> Thanks again, >>>> Paul >>>> ________________________________________ >>>> From: Matthew W. Ross [[email protected]] >>>> Sent: 09 November 2011 4:48 PM >>>> To: NT System Admin Issues >>>> Subject: Re: ShoreTel >>>> >>>> Shoretel is the the phone system we're using. >>>> >>>> Pros: >>>> >>>> * Very easy to use. >>>> * Works great for windows environments. >>>> * Has good support for mass deployment of analog phones (which some do >>>> not, and we use a lot of). >>>> * Can be used as your intercom (Using IP phones). >>>> * Support has been good for us. >>>> * Outlook integration (We don't use this, but it's there.) >>>> >>>> Cons: >>>> >>>> * Windows Centric (There is now a web based client which is a big >>>> improvement in this front). >>>> * Serious product lock-in: >>>> ** Their switches will only work with Shoretel. >>>> ** Their IP phones will only work with Shoretel. >>>> ** They license you per extension, and those licenses cannot be >>>> refunded/transferred. >>>> ** SIP phones do work, for an additional fee. >>>> * "Optional" support is not so optional. It is also primarily through >>>> your vendor, not Shoretel. >>>> * Not cheap. >>>> >>>> I hope this helps. >>>> >>>> >>>> --Matt Ross >>>> Ephrata School District >>>> >>>> >>>> ----- Original Message ----- >>>> From: Paul Hutchings >>>> [mailto:[email protected]] >>>> To: NT System Admin Issues >>>> [mailto:[email protected]] >>>> Sent: Wed, 09 Nov 2011 >>>> 07:14:01 -0800 >>>> Subject: ShoreTel >>>> >>>> >>>> > Anyone here using Shoretel for their phone system? >>>> > >>>> > From what we've seen so far we're confident they're a good fit both >>>> in terms >>>> > of features and architecture, and (most importantly IMO) the client >>>> software >>>> > appears to be pretty good to use. >>>> > >>>> > Any tales (on or off list) of how they have performed would be >>>> appreciated. >>>> > >>>> > Thanks, >>>> > Paul >>>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
