In addition to what Richard suggested, try cleaning out the temp folders...
*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) *Harnessing the Advantages of Technology for the SMB market... * On Mon, May 9, 2011 at 7:11 PM, Jonathan <[email protected]> wrote: > Any help here would be appreciated. I'm trying to avoid another engineer > having to format and reinstall. I've googled and kb's until I've no other > ideas... > > When launching Word or Outlook (both 2010 - fresh install, > albeit likely done via Easy Transfer), the user gets, "Word (or Outlook) > could not create the work file. Check the temp environment." > > In IE (Presently IE8, but had the same issue before removing IE9), the > "current location" is listed as %USERPROFILE%\AppData\Local\Temp\Temporary > Internet Files\, yet when you click on "View Files" it opens the folder > defined by this registry key: > > HKCU\Software\Microsoft\windows\CurrentVersion\Explorer\User Shell Folders > : Cache > > I can change the setting in IE, reboot, and all is well. I've also tried > this: http://support.microsoft.com/kb/2027053 > > If I reboot again, the problem recurs. > > I've also tried this on another user profile on the machine, and gotten the > same results. It works the first time, but then changes after a reboot. > > I'm at my wits end. > > Thoughts? > > -- > Jonathan, A+, MCSA, MCSE > > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
