Also, does this problem happen for every user profile on the machine? If you suspect a migration issue, what did the user have before the migration?
*ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) *Harnessing the Advantages of Technology for the SMB market... * On Tue, May 10, 2011 at 9:06 AM, Andrew S. Baker <[email protected]> wrote: > In addition to what Richard suggested, try cleaning out the temp folders... > > > > *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) > *Harnessing the Advantages of Technology for the SMB market... > > * > > > > On Mon, May 9, 2011 at 7:11 PM, Jonathan <[email protected]> wrote: > >> Any help here would be appreciated. I'm trying to avoid another engineer >> having to format and reinstall. I've googled and kb's until I've no other >> ideas... >> >> When launching Word or Outlook (both 2010 - fresh install, >> albeit likely done via Easy Transfer), the user gets, "Word (or Outlook) >> could not create the work file. Check the temp environment." >> >> In IE (Presently IE8, but had the same issue before removing IE9), the >> "current location" is listed as %USERPROFILE%\AppData\Local\Temp\Temporary >> Internet Files\, yet when you click on "View Files" it opens the folder >> defined by this registry key: >> >> HKCU\Software\Microsoft\windows\CurrentVersion\Explorer\User Shell Folders >> : Cache >> >> I can change the setting in IE, reboot, and all is well. I've also tried >> this: http://support.microsoft.com/kb/2027053 >> >> If I reboot again, the problem recurs. >> >> I've also tried this on another user profile on the machine, and gotten >> the same results. It works the first time, but then changes after a reboot. >> >> I'm at my wits end. >> >> Thoughts? >> >> -- >> Jonathan, A+, MCSA, MCSE >> >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
