There are only two user profiles on the machine, one of which was originally setup as an alternate Admin account and theoretically had not been used since it was setup.....until yesterday.
It does happen for both of the existing accounts. I suspect the *possibility* of a migration related issue, but the issue did not present itself until several weeks ago, and the user started using this machine in October/November of last year. I had the user change the IE setting manually and it seemed to be fine for a while (days, a week?)....then reared its ugly head again, this time resetting itself on every reboot. I've scanned with VIPRE, and found nothing, except for Cain, which they use in their normal job function (Wireless and security). I've started playing with process monitor, but can't reboot the users machine at the moment because they are backing up their system.....in preparation for a wipe. :-( I did clean out at least one of the Temp folders, but I'll attempt to clean them all out. Curious - how would this impact the IE Temp file location? Thanks, Jonathan On Tue, May 10, 2011 at 9:08 AM, Andrew S. Baker <[email protected]> wrote: > Also, does this problem happen for every user profile on the machine? > > If you suspect a migration issue, what did the user have before the > migration? > > > > *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) > *Harnessing the Advantages of Technology for the SMB market... > > * > > > > On Tue, May 10, 2011 at 9:06 AM, Andrew S. Baker <[email protected]>wrote: > >> In addition to what Richard suggested, try cleaning out the temp >> folders... >> >> >> >> *ASB *(Professional Bio <http://about.me/Andrew.S.Baker/bio>) >> *Harnessing the Advantages of Technology for the SMB market... >> >> * >> >> >> >> On Mon, May 9, 2011 at 7:11 PM, Jonathan <[email protected]> wrote: >> >>> Any help here would be appreciated. I'm trying to avoid another engineer >>> having to format and reinstall. I've googled and kb's until I've no other >>> ideas... >>> >>> When launching Word or Outlook (both 2010 - fresh install, >>> albeit likely done via Easy Transfer), the user gets, "Word (or Outlook) >>> could not create the work file. Check the temp environment." >>> >>> In IE (Presently IE8, but had the same issue before removing IE9), the >>> "current location" is listed as %USERPROFILE%\AppData\Local\Temp\Temporary >>> Internet Files\, yet when you click on "View Files" it opens the folder >>> defined by this registry key: >>> >>> HKCU\Software\Microsoft\windows\CurrentVersion\Explorer\User Shell >>> Folders : Cache >>> >>> I can change the setting in IE, reboot, and all is well. I've also tried >>> this: http://support.microsoft.com/kb/2027053 >>> >>> If I reboot again, the problem recurs. >>> >>> I've also tried this on another user profile on the machine, and gotten >>> the same results. It works the first time, but then changes after a reboot. >>> >>> I'm at my wits end. >>> >>> Thoughts? >>> >>> -- >>> Jonathan, A+, MCSA, MCSE >>> >>> >>> > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- Jonathan, A+, MCSA, MCSE ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
