Got to agree sadly. Had an old support ticket that i was late on revived recently, after a week i opened another ticket to see if maybe the migration to the new system went wrong, which was not the case it seemed. Was supposed to go to "technical staff" and have not heard for another week.
Cheers, Thorsten --- Thorsten Kaufmann Production Pipeline Architect Mackevision Medien Design GmbH Forststraße 7 70174 Stuttgart T +49 711 93 30 48 661 F +49 711 93 30 48 90 M +49 151 19 55 55 02 thorsten.kaufm...@mackevision.com www.mackevision.com Geschäftsführer: Armin Pohl, Joachim Lincke, Jens Pohl HRB 243735 Amtsgericht Stuttgart --- VFX: Game of Thrones, Season 5 - VFX making of reel<https://vimeo.com/133433110>. TWITTER | ADOBE BEHANCE: Follow us on Twitter<https://twitter.com/Mackevision> and Adobe Behance<https://www.behance.net/mackevision>. ________________________________ Von: nuke-users-boun...@support.thefoundry.co.uk <nuke-users-boun...@support.thefoundry.co.uk> im Auftrag von Randy Little <randyslit...@gmail.com> Gesendet: Freitag, 25. März 2016 19:58 An: Nuke user discussion Betreff: Re: [Nuke-users] Foundry support speed Unfortunately, this is just my perception. I don't think Carlisle Group sells things its sees a growth market. No investment group does. So I would imagine the current investment group is making financial demands that either requires money in new places for growth (r&d?) or is going for growth via cuts or not hiring more people as support demand grows. I could be 1000% wrong and probably am. Randy S. Little http://www.rslittle.com/ http://www.imdb.com/name/nm2325729/ On Fri, Mar 25, 2016 at 2:47 PM, Howard Jones <how...@axis-vfx.com<mailto:how...@axis-vfx.com>> wrote: Was thinking exactly the same yesterday Howard Jones VFX Supervisor and Founder axisVFX > On 25 Mar 2016, at 6:07 pm, Hugo Léveillé > <hu...@fastmail.net<mailto:hu...@fastmail.net>> wrote: > > Is it me or The foundry support speed had dropped considerably over the > last year or 2? I used to get answers the same day that I made my > ticket, not it takes weeks.... > > -- > Hugo Léveillé > _______________________________________________ > Nuke-users mailing list > Nuke-users@support.thefoundry.co.uk<mailto:Nuke-users@support.thefoundry.co.uk>, > http://forums.thefoundry.co.uk/ > http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users -- *A X I S V F X* The Bottle Yard Studios Whitchurch Lane Bristol BS14 0BH axis-vfx.com<http://axis-vfx.com> _______________________________________________ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk<mailto:Nuke-users@support.thefoundry.co.uk>, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
_______________________________________________ Nuke-users mailing list Nuke-users@support.thefoundry.co.uk, http://forums.thefoundry.co.uk/ http://support.thefoundry.co.uk/cgi-bin/mailman/listinfo/nuke-users
