It isn't you. 4 weeks for one response; several days for others.
It isn't just the foundry. Autodesk, chaos group, next limit and others seem to 
have a several day minimum before responses make it out.

> On Mar 25, 2016, at 2:07 PM, Hugo Léveillé <[email protected]> wrote:
>
> Is it me or The foundry support speed had dropped considerably over the
> last year or 2? I used to get answers the same day that I made my
> ticket, not it takes weeks....
>
> --
>  Hugo Léveillé
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sam marrocco | chief technical officer
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