Ouch ! That had to be scary for you..... What triggered the alarm Jonathan ?
Bev On Wed, Jan 12, 2011 at 8:22 AM, Rosemary Robins <[email protected]>wrote: > I joined VS after the flurry re: excessive charges from ADT towards the end > of last year - I cannot tell you how pleased I am with their service - and > their charges. They will give you one month "free" while you give notice to > ADT. > > > On Wed, Jan 12, 2011 at 7:41 AM, Doug Price <[email protected]> wrote: > >> Go and join Vetus Scholar, very good and prompt service. I am very >> please4d that I moved from ADT. >> >> >> >> Doug. >> >> >> >> *From:* [email protected] [mailto:[email protected]] *On Behalf >> Of *Andrew Fife >> *Sent:* Tuesday, January 11, 2011 11:43 PM >> *To:* [email protected] >> *Subject:* Re: [obsnw] Disgusting response time from ADT Armed Response >> >> >> >> Thank you Jonathan, >> >> >> >> I told ADT that i was cancelling the contract due to non delivery >> and excess cost. Even after telling them a year ago that the bicycle patrol >> was non existent, they still charge me and insist that the patrol is still >> running. >> >> >> >> The marketing/operations/call center manager said he would investigate and >> get back to me.....still waiting! >> >> >> >> After your experience, which confirms my own findings, they are now fired! >> >> >> >> Thanks Again >> >> >> *Andrew Fife* >> >> Touch of Madness >> >> >> >> >> >> On Tue, Jan 11, 2011 at 8:25 PM, Jonathan Endersby < >> [email protected]> wrote: >> >> Disgusting response time from ADT >> >> I'm writing this email because I want to make sure that ADT >> subscribers know what they're paying for. >> >> This afternoon at 5:28 I received a call from ADT informing me that my >> alarm had gone off. I was in at my office in Camps Bay. As this was >> around the time that my wife arrives home I immediately began to worry >> and told them to send armed response immediately. >> >> I tried to phone my wife but her phone rang and rang… I got into my >> car and started to drive home, quickly. After 10 minutes I phoned the >> ADT control room to find out what the situation was, they didn't know >> what was going on and couldn't tell me if their guy was there or not. >> They said they would call back asap. They didn't. Another 10 minutes >> went by and I phoned again, this time losing my patience… they were >> still unable to tell me what was going on and I began to start >> assuming the worst and driving even faster. >> >> 29 minutes after I received the first call I arrived home and checked >> the house. Everything was fine. About 2 minutes later the ADT armed >> response arrived and asked me if everything was okay. I promptly >> stripped my *...@#$@%. >> >> Why did it take 30 minutes for armed response to get to my house? >> Why was the control room unable to tell me what was going on? >> Why does ADT still not have a dedicated vehicle in Observatory? >> >> Very angry in Observatory. >> >> -- >> Jonathan Endersby >> >> -- >> You received this message because you are subscribed to the Google Groups >> "The Observatory Neighbourhood watch" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected] <obsnw%[email protected]> >> . >> For more options, visit this group at >> http://groups.google.com/group/obsnw?hl=en. >> >> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "The Observatory Neighbourhood watch" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/obsnw?hl=en. >> >> ------------------------------ >> Disclaimer >> >> http://www.shopriteholdings.co.za/pages/1019812640/disclaimer/E-mail-Disclaimer.asp >> >> -- >> You received this message because you are subscribed to the Google >> Groups "The Observatory Neighbourhood watch" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected] <obsnw%[email protected]> >> . >> For more options, visit this group at >> http://groups.google.com/group/obsnw?hl=en. >> > > -- > You received this message because you are subscribed to the Google Groups > "The Observatory Neighbourhood watch" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected] <obsnw%[email protected]>. > For more options, visit this group at > http://groups.google.com/group/obsnw?hl=en. > -- You received this message because you are subscribed to the Google Groups "The Observatory Neighbourhood watch" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/obsnw?hl=en.
