Hi Marcus, On Tuesday, 2011-08-23 11:11:35 +0200, Marcus (OOo) wrote:
> And very often they write to the list but aren't subscribed. So they > don't get the answer unless someone is CC'ing them. That actually is a failure of how the list is setup when it has Reply-To pointing to the mailing list address (AKA Reply-To mangling). Without Reply-To a Reply-All goes to the sender and the mailing list. > In a forum all in one place. You can search, write and can get > answers. It's up to us if a subscription is needed. It would work > without. > > Furthermore, I don't think that mailing lists are common for the > average user. But forums are. Mailing lists are much more accepted by those who actually help because handling is much easier than any web forum. You can setup your own scoring, flags, delete unimportant stuff in your personal archive and so on. To get the best of both worlds best would be a forum gated to a mailing list and vice versa. Searching the mailing list would also be possible at mail-archive.com, or gmane.. > >What if we just had support forums, but no users list? Would we miss > >anything? Would users? Note that phpBB forums allow a person to > >subscribe to a forum or a topic, so those who want to receive emails > >can. But they would need to go back to the forum website to respond. And that just sucks. > I don't think that we or the users would miss anything because there > is no chance to miss something as the communitation method is not > existing. Well, I try to avoid forums whenever possible. Eike -- PGP/OpenPGP/GnuPG encrypted mail preferred in all private communication. Key ID: 0x293C05FD - 997A 4C60 CE41 0149 0DB3 9E96 2F1A D073 293C 05FD
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