Folks, I agree with Rick.
It's a much larger on-line cultural/social issue. I also understand Robert's feelings. It's hard to put your heart into something when you can't make the human connection with the person you're trying to help. Support is all about reaching out and helping someone, not just throwing information out into a void. I don't know the solution. Brian This is a PRIVATE message. If you are not the intended recipient, please delete without copying and kindly advise us by e-mail of the mistake in delivery. NOTE: Regardless of content, this e-mail shall not operate to bind CSC to any order or other contract unless pursuant to explicit written agreement or government initiative expressly permitting the use of e-mail for such purpose. -----osg-users-boun...@lists.openscenegraph.org wrote: ----- To: osg-users@lists.openscenegraph.org From: R Schwantes <rschwan...@gmail.com> Sent by: osg-users-boun...@lists.openscenegraph.org Date: 05/06/2009 10:52AM Subject: Re: [osg-users] Support becoming less and less personal Hi guys, Just thought I'd chime in with my .02c. More and more of the emails I receive do not have a greeting, or even a signature. There seems to be a culture shift In the way 'newschoolers'? send email. Almost as if email is heading towards the same format as sms. I agree that it is impolite and almost rude (apparently spell check has also gone out of style), but in my opinion it has become a social problem, bigger than some code on the forum can fix. I guess what I'm getting at is that I don't think severing ties with the forum, or inserting the posters name with code is going to make this problem go away. I think this is a problem that is here to stay, and will probably get worse. I usually flat out ignore emails without a signature, or reply telling them to tell me who they are before I send a useful response. Again just the thoughts of an over caffeinated programmer, Rick On Wed, May 6, 2009 at 9:18 AM, Art Tevs <arti_t...@yahoo.de> wrote: > Hi Jean-Sebastian, > > > Skylark wrote: >> >> My suggestions: >> >> 1. When the user clicks "reply" on an existing post, when the template >> is generated, I guess the forum software could insert the name of the >> user whose post is being replied to automatically, and at the end the >> name of the user replying? That would give: >> >> --- >> Hi <name of previous poster>, >> >> ... >> >> Thank you! >> <my name> >> --- >> >> I don't think that would be too hard. >> > > > Ok, I am working now on this possibility. However, I am not sure if we need to add the <name of previous poster>, because somebody will definitily loose the track, when replying to the post. For example in the thread XMen posted something. The last answer will be from Chewbacca. Then the Luke want to answer to XMen's post, however the template will looks like: > > Hi Chewbacca, > ... > Cheers, > Luke > > So the XMen will be not happy about that because the post seems to go to him, but Chewbacca was who was greet by Luke. So, I think just hte neutral "Hi, " is already enough. I bet, that some of the users wouldn't be able even to fill out the template well, this is my experience. > > > >> >> 2. Perhaps you could remove the "post reply" button at the bottom of the >> thread page, so that users are forced to reply *to* a previous post, >> quoting the previous post (which is something that's sorely missing from >> forum posts as well - most of them have no context at all!). >> > > Ok, I agree, this would be a nice feature. However, this will take some time to implement. Because I would like to remove the double quoted messages out of the reply message. So that we have only one level of depth in the quoted messages. This is still enough, I think. Otherwise the thread get polluted by quotes, which isn't really helping a lot. > > > As to the use of names. I have first to implement something, that users can be suspended well. The current roblem is, if I suspend a user and he post something. Then the message for the mailing list is also generated and is just waiting to be sent. So if user have a name "Coca Cola" and has written something. Even if he change then the name when we inform him, the email will still contain the "Coca Cola" as authors name. This require also some time to be work well, hence be patient. > > Cheers, > art > > ------------------ > Read this topic online here: > http://forum.openscenegraph.org/viewtopic.php?p=11486#11486 > > > > > > _______________________________________________ > osg-users mailing list > osg-users@lists.openscenegraph.org > http://lists.openscenegraph.org/listinfo.cgi/osg-users-openscenegraph.org > _______________________________________________ osg-users mailing list osg-users@lists.openscenegraph.org http://lists.openscenegraph.org/listinfo.cgi/osg-users-openscenegraph.org _______________________________________________ osg-users mailing list osg-users@lists.openscenegraph.org http://lists.openscenegraph.org/listinfo.cgi/osg-users-openscenegraph.org
