Hi,

On Wednesday 06 May 2009, Tomlinson, Gordon wrote:
> I Have a slightly different view :)
>
> I don't care too much about names and stuff, but I understand why Robert
> and others do, I prefer forums for something's but also find that email
> list are generally better on other things ( were all Different )
>
> I get more annoyed at what seems to be just outright RUDENESS, ignorance
> and laziness, it seems more and more people cannot even read the readme,
> look FAQ's, look through the examples, god forsake they run the examples.
> People cannot even look into headers to find a function they may need ,
> cannot do a simple search of the source code, or even look at  it , most do
> not even understand what something like Google is and how it helps etc..
> And then we get to the demanders that demand answers now!, demand you write
> code for them, you would be amazed at the emails on this I have had over
> the years...
>
> Even when you point many to solutions or and code they then moan why can
> you not just give me the code to solve my problem aarrghhhhh
>
> Sorry  I digressed a little but it is all in part the same sort of problem 
> , All this makes me even crankier than I normally am :)
>
> But it also makes me appreciate more all the folks that do contribute to
> the projects (even if I cannot use some if :))
>
>
> So a big THANK YOU  to all that do contribute

Well, I don't think that this is too different from my observations. I do also 
believe that this is a huge part of that problem. But there are other 
projects which have a different mood on the lists. So the question remains, 
what could be done to get there?
Not willing to be crude, but one might need to paint a clear line what is 
apropriate for this kind of support list and what is not. Note that this 
could be done in a polite way! Being consequent helps a lot in many 
situations.
Just my half of a cent ...

Greetings and also a big and impressed thank you for all working here!!!

Mathias

-- 
Dr. Mathias Fröhlich, science + computing ag, Software Solutions
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