I Have a slightly different view :) 

I don't care too much about names and stuff, but I understand why Robert and 
others do, I prefer forums for something's but also find that email list are 
generally better on other things ( were all Different )

I get more annoyed at what seems to be just outright RUDENESS, ignorance and 
laziness, it seems more and more people cannot even read the readme, look 
FAQ's, look through the examples, god forsake they run the examples. 
People cannot even look into headers to find a function they may need , cannot 
do a simple search of the source code, or even look at  it , most do not even 
understand what something like Google is and how it helps etc..
And then we get to the demanders that demand answers now!, demand you write 
code for them, you would be amazed at the emails on this I have had over the 
years...  

Even when you point many to solutions or and code they then moan why can you 
not just give me the code to solve my problem aarrghhhhh

Sorry  I digressed a little but it is all in part the same sort of problem  , 
All this makes me even crankier than I normally am :)

But it also makes me appreciate more all the folks that do contribute to the 
projects (even if I cannot use some if :))


So a big THANK YOU  to all that do contribute


Gordon
Product Manager 3d
__________________________________________________________
Gordon Tomlinson
Email  : gtomlinson @ overwatch.textron.com
__________________________________________________________


-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Mathias 
Fröhlich
Sent: Wednesday, May 06, 2009 11:45 AM
To: OpenSceneGraph Users
Subject: Re: [osg-users] Support becoming less and less personal


Hi,

On Wednesday 06 May 2009, Brian R Hill wrote:
> I agree with Rick.
>
> It's a much larger on-line cultural/social issue. I also understand 
> Robert's feelings. It's hard to put your heart into something when you 
> can't make the human connection with the person you're trying to help.
>
> Support is all about reaching out and helping someone, not just 
> throwing information out into a void.
>
> I don't know the solution.

Yep, I started three times today a comment on this thread, but canceled that 
because I did not provide a solution ...

But yes, my impression is the same.
And my impression is that forums attract more of those people. And on average 
my impression on the average forums is that I do not get that kind of help I 
hope to get. So all in all I try to avoid the need for a forum for this and the 
usual and well known scalability reasons ...

The only thing I see is to point people with too basic questions to a faq. Or 
tell peope who are too unpolite that they are too unpolite.
So, nothing non obvious from me ...

Greetings

Mathias

--
Dr. Mathias Fröhlich, science + computing ag, Software Solutions Hagellocher 
Weg 71-75, D-72070 Tuebingen, Germany
Phone: +49 7071 9457-268, Fax: +49 7071 9457-511
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