Hello All,

I just installed OTRS on my win 2k3 server and found problem in sending ticket 
mail. Before this, I installed it on my desktop(Win XP) to test this and found 
everything working. But now I installed it on Windows 2003 server and facing 
problems. I changed SMTP settings in sysconfig and the problem persists.

It says, it is unable to connect to mail server. Exact error message is shown 
below. 

Looking for help from all.

---------------------
         Error: Can't connect to mail.redbus.in: Unknown error!       
                                           Comment:           
                             Bug Report:                                        
[input]                 [input]                 [input]                         
                             Traceback:           ERROR: OTRS-CGI-10 Perl: 
5.8.8 OS: MSWin32 Time: Thu Sep  6 00:34:47 2007
 
  Message: Can't connect to mail.redbus.in: Unknown error!
 
  Traceback (70848): 
    Module: Kernel::System::Email::SMTP::Send (v1.13) Line: 126
    Module: Kernel::System::Email::Send (v1.29) Line: 494
    Module: Kernel::System::Ticket::Article::ArticleSend (v1.144) Line: 1610
    Module: Kernel::Modules::AgentTicketEmail::Run (v1.41) Line: 757
    Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670
    Module: 
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
 (v) Line: 47
    Module: (eval) (v1.81) Line: 203
    Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
    Module: ModPerl::RegistryCooker::default_handler (v1.81) Line: 169
    Module: ModPerl::Registry::handler (v1.99) Line: 30


-----------------

Best regards,
Sudhakar

       
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