I have not enabled any firewall on this server and I am able to send mails from 
other programs.

Best regards
Sudhakar

Muhammad Toha Supriyadi <[EMAIL PROTECTED]> wrote:        v\:* 
{behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* 
{behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}     
st1\:*{behavior:url(#default#ieooui) }           Does your firewall on yout 
server block port 25?
      
---------------------------------
  
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sudhakar 
Pasupunuri
 Sent: Thursday, September 06, 2007 2:38 PM
 To: User  questions and discussions about OTRS.org
 Subject: [otrs] Sending mail problem
  
   
  Hello All,
 
 I just installed OTRS on my win 2k3 server and found problem in sending ticket 
mail. Before this, I installed it on my desktop(Win XP) to test this and found 
everything working. But now I installed it on Windows 2003 server and facing 
problems. I changed SMTP settings in sysconfig and the problem persists.
 
 It says, it is unable to connect to mail server. Exact error message is shown 
below. 
 
 Looking for help from all.
 
 ---------------------
    Error: Can't connect to mail.redbus.in: Unknown error! 
  
          Comment:
          
             Bug Report:
                [input]     [input]     [input]              Traceback:
         ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: MSWin32 Time: Thu   Sep  6 00:34:47 
2007
   
   Message: Can't connect to mail.redbus.in: Unknown error!
   
   Traceback (70848): 
      Module: Kernel::System::Email::SMTP::Send (v1.13) Line: 126
      Module: Kernel::System::Email::Send (v1.29) Line: 494
      Module: Kernel::System::Ticket::Article::ArticleSend (v1.144)   Line: 1610
      Module: Kernel::Modules::AgentTicketEmail::Run (v1.41) Line: 757
      Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line:   670
      Module:   
ModPerl::ROOT::ModPerl::Registry::C_3a_OTRS_otrs_bin_cgi_2dbin_index_2epl::handler
   (v) Line: 47
      Module: (eval) (v1.81) Line: 203
      Module: ModPerl::RegistryCooker::run (v1.81) Line: 203
      Module: ModPerl::RegistryCooker::default_handler (v1.81) Line:   169
      Module: ModPerl::Registry::handler (v1.99) Line: 30
        
 
 
 -----------------
 
 Best regards,
 Sudhakar
    
    
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