Re: Does Palm want to end this news group?

[David Fedor]

(responding to a few notes all at once...)


>But in their most recent bulletin, they made it sound like their goal is
>to move everyone over and then kill the newsgroup.

Not at all. In fact we just moved it to better hardware and a more stable
OS (hint: unix based.)


>I think the focus was on eliminating direct mail to Palm tech support,

Right.  Doing one-on-one unfiltered free email support for the bazillions
of people writing Palm OS software wasn't feasible any more.


>Palm: the newsgroups (and associated mailing list) should stay.  They
>are a vital part of the developer community.

We absolutely agree.  Indeed the plan is to increase things like this.


>Note that the DN site says it's the *only* searchable technical
>support database for the Palm OS.  Now either this is incorrect and
>very misleading...

I'd go for misleading, I suppose.  The palmos.com knowledgebase is not
going away.

I'll pass along the feedback on the lack of clarity in the announcement.

-David Fedor
Palm Developer Support

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