Jim and all.
Zone Alarm has caused problems for me, also so don't be too quick to put the
blame on your ISP.
Earlier in the week, I could connect to Earthlink DSL fine, but no pages
would load and Outlook would not download any emails.
I removed Earthlink software, Norton's, reinstalled everything several
times. After hours of troubleshooting, the tech told me to uninstall Zone
Alarm. Bingo-I was able to load pages.
Even though I had nothing relating to Zone Alarm running, it was still
causing me to not be able to connect.
I am debating on reinstalling it at this point.
Jeff
FAX 1-413-280-0677
Jeff Dougherty
Intrepid Video & Electronics
501 Luther Rd
Harrisburg, PA 17111
717-909-8844
VCR tips, electronics info & general interest.
www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
----- Original Message -----
From: "Jim Cladingboel" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Saturday, June 30, 2001 12:49 AM
Subject: Re: PCWorks: Staying connected to my ISP
> For all those Listers who offered me help in overcoming the problem where
I was being cut off regularly on the hour at 5pm,
> here is the solution. I use Zone Alarm firewall which, I discovered, had
established a range of IP addresses which were
> allowed to ping my computer to make sure I was still on line. It
eventually transpired that my ISP suddenly began using an
> IP address out of that range, found it was blocked - and so I found myself
being cut off for no apparent reason. When my ISP
> eventually responded positively (it took them three weeks) they did at
least point me to the firewall as being the cause of
> the problem, although in my view it was they who caused it by changing
their IP.
>
> I hope this might help others who find themselves mysteriously cut off
from their ISPs
>
> Jim Cladingboel in Brisbane, Oz
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