From: "Jim Cladingboel" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Subject: Re: PCWorks: Staying connected to my ISP
Date: Sunday, 1 July 2001 3:18 PM

Jeff and all,  I am glad to say that in my case there was no fault in Zone alarm.  
Under the Security/Advanced setting,  it
had set a range of IP addresses which (presumably) it took from my ISP as the range 
they needed to ping me.  That was:
203.12.164.118 / 255.255.255.0.  My trouble started when the ISP started pinging me on 
203.12.164.15 so I can't see how Zone
Alarm was to blame *unless* it should have somehow picked up that change and allowed 
for it.    I don't know near enough
about this to comment on the technology, just glad I'm no longer cut off in my prime!

Jim Cladingboel
[EMAIL PROTECTED]

----- Original Message -----
From: "Jeff Dougherty" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Sunday, July 01, 2001 12:33 AM
Subject: Re: PCWorks: Staying connected to my ISP


> Jim and all.
> Zone Alarm has caused problems for me, also so don't be too quick to put the
> blame on your ISP.
> Earlier in the week, I could connect to Earthlink DSL fine, but no pages
> would load and Outlook would not download any emails.
> I removed Earthlink software, Norton's, reinstalled everything several
> times. After hours of troubleshooting, the tech told me to uninstall Zone
> Alarm. Bingo-I was able to load pages.
> Even though I had nothing relating to Zone Alarm running, it was still
> causing me to not be able to connect.
> I am debating on reinstalling it at this point.
> Jeff
>
> FAX 1-413-280-0677
> Jeff Dougherty
> Intrepid Video & Electronics
> 501 Luther Rd
> Harrisburg, PA 17111
> 717-909-8844
> VCR tips, electronics info & general interest.
> www.intrepid-video.com www.tech-repair.net www.thetoolcaddy.com
>
>
> ----- Original Message -----
> From: "Jim Cladingboel" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Saturday, June 30, 2001 12:49 AM
> Subject: Re: PCWorks: Staying connected to my ISP
>
>
> > For all those Listers who offered me help in overcoming the problem where
> I was being cut off regularly on the hour at 5pm,
> > here is the solution.  I use Zone Alarm firewall which, I discovered, had
> established a range of IP addresses which were
> > allowed to ping my computer to make sure I was still on line.  It
> eventually transpired that my ISP suddenly began using an
> > IP address out of that range, found it was blocked - and so I found myself
> being cut off for no apparent reason.  When my ISP
> > eventually responded positively (it took them three weeks) they did at
> least point me to the firewall as being the cause of
> > the problem, although in my view it was they who caused it by changing
> their IP.
> >
> > I hope this might help others who find themselves mysteriously cut off
> from their ISPs
> >
> > Jim Cladingboel in Brisbane, Oz
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