Have you talked to them about it?  You may not be the only
one with this problem, they may have a bug in their software
for 2k.

I also get some bad crashes that can only be 'escaped from'
by hitting 'reset', and sometimes I don't get the scandisk
screen or any fault logs.  I just checked mine, and it
doesn't show the constant BSOD's and hard crashes this ATI
All-In-Wonder Radeon 7500 software causes.  I just had one
about 30 min. ago, and the last error message in the log is
from 2 days ago.  Strange.

Have you tried this software on any of your other PC's that
use ME or 98?  If win2k has "Dr. Watson", you can enable it
and it should create a record of what is going on.  If it
does not, I'm sure win2k must have something similar.  I
didn't use it more than a couple of weeks, so someone that
has been using it would have to answer that.
-Clint

God Bless Us All
Clint Hamilton, Owner
http://OrpheusComputing.com �

----- Original Message -----
From: "Ralph" <[EMAIL PROTECTED]>

Clint;
Forgot to delete the trailer, so again..

The application was reinstalled when the hard drive was
changed out, the
name of the application escapes me right now but it is a data
base program
at a credit union (mercury ?? (not sure))
I would really like to understand how or what causes a reset
and reboot
without being detected as an abnormal shutdown, and how to
trap the event
when it happens.

Ralph
----- Original Message -----
From: "OrpheusComputing.com" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Thursday, November 07, 2002 11:08 PM
Subject: Re: PCWorks: Application Prog Causes Reboot of
W-2000


> Ralph what program is causing it and have you tried
> reinstalling it?  Have you checked for any updates or
patches
> for the program?  Similar things happened with me with
win2k,
> one of the reasons I went back to 98 & ME.  I attributed it
> to compatibility problems with win2k Vs. applications, and
> there are many.
> -Clint
>
> God Bless Us All
> Clint Hamilton, Owner
> http://OrpheusComputing.com �
>
> ----- Original Message -----
> From: "Ralph" <[EMAIL PROTECTED]>
>
> Hi All:
> I am working on a problem where an application causes Win
> 2000 to reboot. The
> reboot occurs just as if the reset button has been pressed
on
> the processor.
> The condition only occurs in the one application and does
not
> cause Win 2000
> to indicate an abnormal shutdown as it restarts and no
errors
> are indicated.
> The application log does not show any warnings or errors.
>
> The hard drive was changed out and the applications all
> reinstalled..the
> problem persisted. today I replaced the MB and CPU..same
> condition.
>
> My question is:
> How can I trap or identify the event that is causing the
> reboot ??
>
> Any suggestions greatly appreciated !!!
>
> Thanks
>
> Ralph
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