Clint; Have not talked to anyone but the customers hardware support. My next move is to change out the mem and power supply. Then look for a non-hardware solution. Will see what develops and for sure get more info later.
Thanks Ralph ----- Original Message ----- From: "OrpheusComputing.com" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 08, 2002 12:15 AM Subject: Re: PCWorks: Application Prog Causes Reboot of W-2000 > Have you talked to them about it? You may not be the only > one with this problem, they may have a bug in their software > for 2k. > > I also get some bad crashes that can only be 'escaped from' > by hitting 'reset', and sometimes I don't get the scandisk > screen or any fault logs. I just checked mine, and it > doesn't show the constant BSOD's and hard crashes this ATI > All-In-Wonder Radeon 7500 software causes. I just had one > about 30 min. ago, and the last error message in the log is > from 2 days ago. Strange. > > Have you tried this software on any of your other PC's that > use ME or 98? If win2k has "Dr. Watson", you can enable it > and it should create a record of what is going on. If it > does not, I'm sure win2k must have something similar. I > didn't use it more than a couple of weeks, so someone that > has been using it would have to answer that. > -Clint > > God Bless Us All > Clint Hamilton, Owner > http://OrpheusComputing.com � > > ----- Original Message ----- > From: "Ralph" <[EMAIL PROTECTED]> > > Clint; > Forgot to delete the trailer, so again.. > > The application was reinstalled when the hard drive was > changed out, the > name of the application escapes me right now but it is a data > base program > at a credit union (mercury ?? (not sure)) > I would really like to understand how or what causes a reset > and reboot > without being detected as an abnormal shutdown, and how to > trap the event > when it happens. > > Ralph > ----- Original Message ----- > From: "OrpheusComputing.com" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, November 07, 2002 11:08 PM > Subject: Re: PCWorks: Application Prog Causes Reboot of > W-2000 > > > > Ralph what program is causing it and have you tried > > reinstalling it? Have you checked for any updates or > patches > > for the program? Similar things happened with me with > win2k, > > one of the reasons I went back to 98 & ME. I attributed it > > to compatibility problems with win2k Vs. applications, and > > there are many. > > -Clint > > > > God Bless Us All > > Clint Hamilton, Owner > > http://OrpheusComputing.com � > > > > ----- Original Message ----- > > From: "Ralph" <[EMAIL PROTECTED]> > > > > Hi All: > > I am working on a problem where an application causes Win > > 2000 to reboot. The > > reboot occurs just as if the reset button has been pressed > on > > the processor. > > The condition only occurs in the one application and does > not > > cause Win 2000 > > to indicate an abnormal shutdown as it restarts and no > errors > > are indicated. > > The application log does not show any warnings or errors. > > > > The hard drive was changed out and the applications all > > reinstalled..the > > problem persisted. today I replaced the MB and CPU..same > > condition. > > > > My question is: > > How can I trap or identify the event that is causing the > > reboot ?? > > > > Any suggestions greatly appreciated !!! ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
