Clint: This is a contract call that I was sent on for repair, I have not provided anything to the customer in the past and never been on the site before. Funny you should mention the ATI Vid Bd. crashes, this system has a ATI Bd. The really strange thing is that this problem showed up suddenly after they disconnected everything for the Hurricane scare and they did not have the problem before and the system is 3 or so years old...really strange.
Thanks Ralph ----- Original Message ----- From: "OrpheusComputing.com" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, November 08, 2002 12:38 AM Subject: Re: PCWorks: Application Prog Causes Reboot of W-2000 > Ralph if only one app is doing it, I doubt it's hardware > related. > -Clint > > God Bless Us All > Clint Hamilton, Owner > http://OrpheusComputing.com � > > ----- Original Message ----- > From: "Ralph" <[EMAIL PROTECTED]> > Clint; > Have not talked to anyone but the customers hardware support. > My next move is to change out the mem and power supply. Then > look for a > non-hardware solution. > Will see what develops and for sure get more info later. > > Thanks > > Ralph > > ----- Original Message ----- > From: "OrpheusComputing.com" <[EMAIL PROTECTED]> > > > Have you talked to them about it? You may not be the only > > one with this problem, they may have a bug in their > software > > for 2k. > > > > I also get some bad crashes that can only be 'escaped from' > > by hitting 'reset', and sometimes I don't get the scandisk > > screen or any fault logs. I just checked mine, and it > > doesn't show the constant BSOD's and hard crashes this ATI > > All-In-Wonder Radeon 7500 software causes. I just had one > > about 30 min. ago, and the last error message in the log is > > from 2 days ago. Strange. > > > > Have you tried this software on any of your other PC's that > > use ME or 98? If win2k has "Dr. Watson", you can enable it > > and it should create a record of what is going on. If it > > does not, I'm sure win2k must have something similar. I > > didn't use it more than a couple of weeks, so someone that > > has been using it would have to answer that. > > -Clint > > > > ----- Original Message ----- > > From: "Ralph" <[EMAIL PROTECTED]> > > > > Clint; > > Forgot to delete the trailer, so again.. > > > > The application was reinstalled when the hard drive was > > changed out, the > > name of the application escapes me right now but it is a > data > > base program > > at a credit union (mercury ?? (not sure)) > > I would really like to understand how or what causes a > reset > > and reboot > > without being detected as an abnormal shutdown, and how to > > trap the event > > when it happens. > > > > Ralph > > ----- Original Message ----- > > From: "OrpheusComputing.com" <[EMAIL PROTECTED]> > > > > > Ralph what program is causing it and have you tried > > > reinstalling it? Have you checked for any updates or > > patches > > > for the program? Similar things happened with me with > > win2k, > > > one of the reasons I went back to 98 & ME. I attributed > it > > > to compatibility problems with win2k Vs. applications, > and > > > there are many. > > > -Clint > > > > > > > > ----- Original Message ----- > > > From: "Ralph" <[EMAIL PROTECTED]> > > > > > > Hi All: > > > I am working on a problem where an application causes Win > > > 2000 to reboot. The > > > reboot occurs just as if the reset button has been > pressed > > on > > > the processor. > > > The condition only occurs in the one application and does > > not > > > cause Win 2000 > > > to indicate an abnormal shutdown as it restarts and no > > errors > > > are indicated. > > > The application log does not show any warnings or errors. > > > > > > The hard drive was changed out and the applications all > > > reinstalled..the > > > problem persisted. today I replaced the MB and CPU..same > > > condition. > > > > > > My question is: > > > How can I trap or identify the event that is causing the > > > reboot ?? > > > > > > Any suggestions greatly appreciated !!! ============= PCWorks Mailing List ================= Don't see your post? Check our posting guidelines & make sure you've followed proper posting procedures, http://pcworkers.com/rules.htm Contact list owner <[EMAIL PROTECTED]> Unsubscribing and other changes: http://pcworkers.com =====================================================
