Henrys has been getting a bad rep of late, They are expanding quickly but not providing the service their main store used to, I would make a point to let that stor manager know that sales reps ( don't single anyone out ) should not try and convince a customer that one brand is better than another.
--- [EMAIL PROTECTED] wrote: > I don't want to make a huge deal of it. This store > has not been open long and > many of the employees are young kids who are > probably still learning the art > of creative sales. I doubt the veterans at Henry's > would act this way. I've > often visted the main store in Toronto and never > felt they favoured any camera > manufacturer over another. I'm going to write it off > as young sales reps who > have a lot to learn and continue going to the two > family run photography stores > in the area — Burlington Camera (an excellent > place very knowledgeable about > Pentax equipment and Camtech (a small camera store > in Hamilton that does > excellent repairs and has good used Pentax gear.) > Vic > > > The actions of those employees were inexcusable > though. I would recommend > sending a letter to Henry's president explaining > your frustration, > mentioning in the letter your letter to the PDML, > sending a copy to Pentax > Canada, and mentioning that in the letter also. > Perhaps a letter writing > campaign from the Canadian PDML would be in order as > well. > > Rabble rousing > > Butch > ______________________________________________________________________ Post your free ad now! http://personals.yahoo.ca
