At 08:42 PM 10/31/01 -0600, Mark Gavett wrote:
>This is exactly why I switched from the Accel Technologies group (Tango) 
>to Protel.  What service packs has Protel offered to Protel 98 owners any 
>way - zip

No, there were two, as I recall. Yes, there remained issues that were not 
addressed in those service packs. The release of Protel 99 or 99SE, I don't 
remember exactly when it was, ended further Service Packs for P98.

>   This was the reason I bought 98 and then was forced to purchase 99 
> before any bugs were fixed and then SE before it worked.

No, Mr. Gavett was not forced. Many users waited before purchasing Protel 
99; in fact, the lowest upgrade price ($695) was after some delay. Those 
who purchased 99 at the beginning did get the use of the software for some 
months, presumably justifying the difference (they paid $995). The SE 
release was free to all 99 users, so Mr. Gavett's comment does not make 
sense, perhaps he has forgotten.

>   These are not free service packs as the marketing stated, anyone for a 
> legal challenge?

All Service Packs were free. Protel 99 was considered a version upgrade, 
including new servers and shell. It wasn't much of a bug fix, per se. The 
SE release was a major improvement, and we began recommending that all 98 
and prior users upgrade; it appears that most did.

As far as a legal challenge, my opinion is that it would not be successful 
in court. But I could be wrong; further, the very fact of a user lawsuit 
could get Altium's attention. I think the time is not right for it, and I 
hope that the time never comes, but if anyone disagrees, there is always 


Some threads on that list are run under formal rules, please read the early 
posts in the archive before posting there. In particular, posts with a 
subject line "MOTION:(subject of motion)" are reserved for formal process. 
Other threads are informal.

>   Looks like a good opportunity to find another upspring company to help 
> nurture to software success.

I don't know anything that matches Protel, though the price increases are 
shifting the balance somewhat. I do know of some other companies that might 
be moving in the right direction.

Abdulrahman Lomax
Easthampton, Massachusetts USA

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