Dilwyn Download the driver for your printer, it will self install. If you still have problem, go to printers and faxes, add new printer, and install using driver you saved from epson site, below is details of epson site info.
Dear EPSON User It has come to our attention that you have not received a reply to your technical query. Your enquiry is important to us and we are sorry for any inconvenience this may have caused. We have recently undertaken an improvement scheme to enhance our e-support service to our customers. We hope these changes will make it easier and quicker for you to gain access to technical support in the future. If your enquiry has already been answered we apologise for this e-mail. However if you still require technical assistance we would recommend that you use the following online support tools which may help resolve your query. Please ensure that you have checked the Download Library for the latest version of the driver for your product: http://www.epson.co.uk/support/download Our Online Support Self Help Tool provides Internet based support for customers using EPSON products: http://selfservice.epson-europe.com/start_eng.jsp To resubmit your e-mail enquiry, please complete the e-mail form located at: http://www.epson.co.uk/support/email/mainline.htm You can have a live interactive chat online with a Customer Support Technician who will be able to answer all of your questions regarding EPSON products by using our e-Talk support. Visit http://www.epson.co.uk/support and choose the e-Talk option. If you are located in the UK you can visit an EPSON Express centre who can provide free, face-to-face problem assessment and advice from EPSON trained professionals. You will benefit from simple trouble-shooting, speedy product repair or even replacement. Each in-store EPSON Express Centre stock a comprehensive range of retail consumables and accessories for you to get the very best out of your printer. For further Information on your nearest EPSON Express Centre please visit at: http://www.epson.co.uk/support/express/index.htm Regards, e-Service Team EPSON Customer [EMAIL PROTECTED] Centre Regards Mike MacNamara [EMAIL PROTECTED] ----- Original Message ----- From: "Dilwyn Jones" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, April 08, 2004 8:11 PM Subject: Re: [ql-users] Printer help > > Defineately time for a build my own PC projecy. > > goto control; panel, new hardware wizard, follow prompts, when asked > to > > select from list, select ' add new device', then follow to ' I > willselect > > from list', select epson, if your pronyer is shown, use that, > otherwise > > click' have disk', then browse to your CD, and find the driver, it > will show > > OK at bottom if a correct driver is found, then continue OK, it > should load > > from CD. > > > > good luck. > > > > mike > Basically, it doesn't work because for reasons best known to Epson the > software just cannot find a printer attached via USB. Not one of the > suggestions made have even come close to solving this. Connecting via > the parallel port works perfectly first time every time, but I don't > want it connected by the parallel port if I can help it, that will be > connected to the Aurora as this printer can auto detect which port is > trying to print at the time. But even if that can't be made to work > (even though it should I don't seriously expect it to) I want to free > up the parallel port for my scanner and zip drive, and although it all > works with a printer on the end of it, I think the cable lengths are > probably causing occasional small losses of data. > > At this stage I'd be pretty happy if I could just get it working via > USB, without anything else too clever on the system! > > Email sent to Epson tech support to see if they know of a reason why > their software can't find USB printers or install their 'USB printer > port' drivers as their own books say they ought to be able to. > > -- > Dilwyn Jones > > _______________________________________________ > QL-Users Mailing List _______________________________________________ QL-Users Mailing List
