Other devices work OK. What is shown in System, Device Manager roughly matches yours, but only 2 USB 1.something ports. It ain't the motherboard USB, that doesn't work, I know that for certain, so I've disabled it in the BIOS and removed the original drivers. The current USB is a PCI USB card plugged in the PC. It was recognised, drivers installed and shows up properly in System,Device Manager and recognises when other USB bits and bobs are plugged in. It actually recognises when the printer is plugged in and unplugged and reacts in the usual USB way (new hardware detected...) as long as the printer is switched on.
I've just come to the conclusion that Epson's software just can't talk to this particular USB ports card. What I intend to do when I get time off is to start from scratch again and remove all the boards from the PC, start witht he USB card and install the printer before any other cards are added in case something else installed is getting in the way. Dilwyn ----- Original Message ----- From: Jeremy Taffel <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Thursday, April 08, 2004 8:20 PM Subject: Re: [ql-users] Printer help > Have you got any other USB devices working? It sounds to me as if you > haven't installed your motherboard support for USB properly. > > Have a look in the control panel under System, Device Manager Universal > Serial Bus Controllers. Mine shows 3 USB root Hubs, one USB 2.0 root Hub, a > PCI to USB Enhanced Host Controller and 3 PCI to USB Universal Host > controllers. This matches my configuration of 3 USB 1 sockets, and one USB > 2.0. > > If you have not got them, I suggest you look on the website for your > motherboard (or motherboard chip set) and download the USB drivers for the > board/chipset. > > Regards, and good luck! > > Jeremy > > > ----- Original Message ----- > From: "Dilwyn Jones" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Thursday, April 08, 2004 3:29 PM > Subject: Re: [ql-users] Printer help > > > > No, it still don't work. At least the PC recognises somethingis > > plugged into it - the 'new hardware detected' appears when I plug in > > the printer, even though it's unknown device. > > > > Looking at the troubleshooting info, the CD should install an 'Apson > > parallel printer port' (it does indeed) and an 'Epson USB' (which it > > doesn't). Yet the advice is: if the printer isn't automatically set to > > USB, manually set the port to 'Epson USB' but that device is never > > installed, so how can I??? > > > > This is gradually driving me up the wall. > > > > -- > > Dilwyn Jones > > ----- Original Message ----- > > From: Malcolm Cadman <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Wednesday, April 07, 2004 11:15 PM > > Subject: Re: [ql-users] Printer help > > > > > > > In message <[EMAIL PROTECTED]>, Dilwyn Jones > > > <[EMAIL PROTECTED]> writes > > > >> Click on 'View devices by connection'. Highlight the device, and > > > >view > > > >> its Properties. > > > >> > > > >> If they make sense it is OK. If not try an 'automatic' install, > > or > > > >if > > > >> that fails a manual install. Then delete any unwanted versions, > > as > > > >you > > > >> could end up with several - that is, if you haven't already :-) ? > > > > > > >I did. A partial installation is actually a full installation it > > > >seems, but a non-working installation defaulting to all sorts of > > wrong > > > >defaults. Uninstall clears it, but next time you try to install it > > > >goes back to the same useless defaults. It only seems to clear to > > > >clean machine status by finding epson's .inf file for the printer. > > > >Even though the software's been uninstalled, Windows seems to > > remember > > > >what and where the driver was so the only way to make it forget is > > to > > > >find and delete this .inf file. > > > > > > > >To test if it's the onboard USB I've ordered a cheap USB-PCI card. > > > >Only two sockets on it, and it only costs about a fiver, so if that > > > >works I'll know the onboard USB needs to go to hospital. > > > > > > OK. Will await further reports from 'Jones HQ' ... :-) > > > > > > -- > > > Malcolm Cadman > > > _______________________________________________ > > > QL-Users Mailing List > > > > > > > _______________________________________________ > > QL-Users Mailing List > > _______________________________________________ > QL-Users Mailing List > _______________________________________________ QL-Users Mailing List
