Re: [ql-users] Printer help

[Malcolm Cadman]

In message <[EMAIL PROTECTED]>, Dilwyn Jones 
<[EMAIL PROTECTED]> writes

No, it still don't work. At least the PC recognises somethingis
plugged into it - the 'new hardware detected' appears when I plug in
the printer, even though it's unknown device.
Looking at the troubleshooting info, the CD should install an 'Apson
parallel printer port' (it does indeed) and an 'Epson USB' (which it
doesn't). Yet the advice is: if the printer isn't automatically set to
USB, manually set the port to 'Epson USB' but that device is never
installed, so how can I???
This is gradually driving me up the wall.
In 'View devices by connection' is the USB port, or USB card listed ?

If it is look at its 'Properties', and go to 'Driver', then 'Update' 
from the supplied CD with the Printer.

Other options to try are :

Go to the Epsom web site, and seek their technical help.

Do a search on the web and see if there are any Freeware drivers 
available that will cover you hardware.  Surprising are much is 
available.

Install it on another PC - where it will probably work straightaway :-).

Win98 can be very 'stubborn' with devices and conflicts, as plug and 
play is not perfect for all hardware circumstances.

Dilwyn Jones
----- Original Message -----
From: Malcolm Cadman <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, April 07, 2004 11:15 PM
Subject: Re: [ql-users] Printer help

In message <[EMAIL PROTECTED]>, Dilwyn Jones
<[EMAIL PROTECTED]> writes
>> Click on 'View devices by connection'.  Highlight the device, and
>view
>> its Properties.
>>
>> If they make sense it is OK.  If not try an 'automatic' install,
or
>if
>> that fails a manual install.  Then delete any unwanted versions,
as
>you
>> could end up with several - that is, if you haven't already :-) ?
>I did. A partial installation is actually a full installation it
>seems, but a non-working installation defaulting to all sorts of
wrong
>defaults. Uninstall clears it, but next time you try to install it
>goes back to the same useless defaults. It only seems to clear to
>clean machine status by finding epson's .inf file for the printer.
>Even though the software's been uninstalled, Windows seems to
remember
>what and where the driver was so the only way to make it forget is
to
>find and delete this .inf file.
>
>To test if it's the onboard USB I've ordered a cheap USB-PCI card.
>Only two sockets on it, and it only costs about a fiver, so if that
>works I'll know the onboard USB needs to go to hospital.
OK.  Will await further reports from 'Jones HQ' ... :-)

--
Malcolm Cadman
_______________________________________________
QL-Users Mailing List
--
Malcolm Cadman
_______________________________________________
QL-Users Mailing List