Can't be much of a driver if it fails to sense a printer on USB and installs it as a parallel port device even though nothing's plugged into parallel port at all. No amount of reinstalls of software, hardware or even entire computer has changed the problem one jot. Dilwyn ----- Original Message ----- From: Mike MacNamara <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Tuesday, April 13, 2004 9:37 PM Subject: Re: [ql-users] Printer help
> Dilywn > > That is the driver, it is combined package, unzip it to a folder, and then > click setup from the folder, or if your zip is up to it, set unzip and > install. > > mike > Regards > > Mike MacNamara > [EMAIL PROTECTED] > ----- Original Message ----- > From: "Dilwyn Jones" <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Tuesday, April 13, 2004 8:39 PM > Subject: Re: [ql-users] Printer help > > > > It's not a driver, it's the Epson Status Monitor 3 utility (the whole > > package) and it's same version as on my CD. > > > > -- > > Dilwyn Jones > > ----- Original Message ----- > > From: Mike MacNamara <[EMAIL PROTECTED]> > > To: <[EMAIL PROTECTED]> > > Sent: Tuesday, April 13, 2004 12:58 PM > > Subject: Re: [ql-users] Printer help > > > > > > > Dilwyn > > > > > > Download the driver for your printer, it will self install. If you still > > > have problem, go to printers and faxes, add new printer, and install > using > > > driver you saved from epson site, below is details of epson site info. > > > > > > Dear EPSON User > > > > > > It has come to our attention that you have not received a reply to your > > > technical query. Your enquiry is important to us and we are sorry for > any > > > inconvenience this may have caused. We have recently undertaken an > > > improvement scheme to enhance our e-support service to our customers. We > > > hope these changes will make it easier and quicker for you to gain > access > > to > > > technical support in the future. > > > > > > If your enquiry has already been answered we apologise for this e-mail. > > > However if you still require technical assistance we would recommend > that > > > you use the following online support tools which may help resolve your > > > query. > > > > > > Please ensure that you have checked the Download Library for the latest > > > version of the driver for your product: > > > http://www.epson.co.uk/support/download > > > > > > Our Online Support Self Help Tool provides Internet based support for > > > customers using EPSON products: > > > http://selfservice.epson-europe.com/start_eng.jsp > > > > > > To resubmit your e-mail enquiry, please complete the e-mail form located > > at: > > > http://www.epson.co.uk/support/email/mainline.htm > > > > > > You can have a live interactive chat online with a Customer Support > > > Technician who will be able to answer all of your questions regarding > > EPSON > > > products by using our e-Talk support. Visit > > http://www.epson.co.uk/support > > > and choose the e-Talk option. > > > > > > If you are located in the UK you can visit an EPSON Express centre who > can > > > provide free, face-to-face problem assessment and advice from EPSON > > trained > > > professionals. You will benefit from simple trouble-shooting, speedy > > product > > > repair or even replacement. Each in-store EPSON Express Centre stock a > > > comprehensive range of retail consumables and accessories for you to get > > the > > > very best out of your printer. For further Information on your nearest > > EPSON > > > Express Centre please visit at: > > > http://www.epson.co.uk/support/express/index.htm > > > > > > > > > Regards, > > > > > > e-Service Team > > > EPSON Customer [EMAIL PROTECTED] Centre > > > > > > > > > Regards > > > > > > Mike MacNamara > > > [EMAIL PROTECTED] > > > ----- Original Message ----- > > > From: "Dilwyn Jones" <[EMAIL PROTECTED]> > > > To: <[EMAIL PROTECTED]> > > > Sent: Thursday, April 08, 2004 8:11 PM > > > Subject: Re: [ql-users] Printer help > > > > > > > > > > > Defineately time for a build my own PC projecy. > > > > > goto control; panel, new hardware wizard, follow prompts, when asked > > > > to > > > > > select from list, select ' add new device', then follow to ' I > > > > willselect > > > > > from list', select epson, if your pronyer is shown, use that, > > > > otherwise > > > > > click' have disk', then browse to your CD, and find the driver, it > > > > will show > > > > > OK at bottom if a correct driver is found, then continue OK, it > > > > should load > > > > > from CD. > > > > > > > > > > good luck. > > > > > > > > > > mike > > > > Basically, it doesn't work because for reasons best known to Epson the > > > > software just cannot find a printer attached via USB. Not one of the > > > > suggestions made have even come close to solving this. Connecting via > > > > the parallel port works perfectly first time every time, but I don't > > > > want it connected by the parallel port if I can help it, that will be > > > > connected to the Aurora as this printer can auto detect which port is > > > > trying to print at the time. But even if that can't be made to work > > > > (even though it should I don't seriously expect it to) I want to free > > > > up the parallel port for my scanner and zip drive, and although it all > > > > works with a printer on the end of it, I think the cable lengths are > > > > probably causing occasional small losses of data. > > > > > > > > At this stage I'd be pretty happy if I could just get it working via > > > > USB, without anything else too clever on the system! > > > > > > > > Email sent to Epson tech support to see if they know of a reason why > > > > their software can't find USB printers or install their 'USB printer > > > > port' drivers as their own books say they ought to be able to. > > > > > > > > -- > > > > Dilwyn Jones > > > > > > > > _______________________________________________ > > > > QL-Users Mailing List > > > > > > _______________________________________________ > > > QL-Users Mailing List > > > > _______________________________________________ > > QL-Users Mailing List > > _______________________________________________ > QL-Users Mailing List _______________________________________________ QL-Users Mailing List
