Dilwyn, I had the same problems with a 740 but, eventually, the answer was that if the CD was in the drive and W98 wanted info that was one place. The other was the Windows 98 CD. IF you have the room on your hard disk, copy the W98 directory on to it and every time Windows wants something, point it to that directory and it will remember in future.
The other problem is USB ports. Have you looked at your device manager to see if they are installed? If that is not so, there are most of your problems. Try re-installing the drivers, it might help!! If this problem will not go away, email me privately and I will have a go!! Best Wishes, Peter In article <[EMAIL PROTECTED]>, [EMAIL PROTECTED] (Dilwyn Jones) wrote: > No, it still don't work. At least the PC recognises somethingis > plugged into it - the 'new hardware detected' appears when I plug in > the printer, even though it's unknown device. > > Looking at the troubleshooting info, the CD should install an 'Apson > parallel printer port' (it does indeed) and an 'Epson USB' (which it > doesn't). Yet the advice is: if the printer isn't automatically set to > USB, manually set the port to 'Epson USB' but that device is never > installed, so how can I??? > > This is gradually driving me up the wall. > > -- > Dilwyn Jones > ----- Original Message ----- > From: Malcolm Cadman <[EMAIL PROTECTED]> > To: <[EMAIL PROTECTED]> > Sent: Wednesday, April 07, 2004 11:15 PM > Subject: Re: [ql-users] Printer help > > > > In message <[EMAIL PROTECTED]>, Dilwyn Jones > > <[EMAIL PROTECTED]> writes > > >> Click on 'View devices by connection'. Highlight the device, and > > >view > > >> its Properties. > > >> > > >> If they make sense it is OK. If not try an 'automatic' install, > or > > >if > > >> that fails a manual install. Then delete any unwanted versions, > as > > >you > > >> could end up with several - that is, if you haven't already :-) ? > > > > >I did. A partial installation is actually a full installation it > > >seems, but a non-working installation defaulting to all sorts of > wrong > > >defaults. Uninstall clears it, but next time you try to install it > > >goes back to the same useless defaults. It only seems to clear to > > >clean machine status by finding epson's .inf file for the printer. > > >Even though the software's been uninstalled, Windows seems to > remember > > >what and where the driver was so the only way to make it forget is > to > > >find and delete this .inf file. > > > > > >To test if it's the onboard USB I've ordered a cheap USB-PCI card. > > >Only two sockets on it, and it only costs about a fiver, so if that > > >works I'll know the onboard USB needs to go to hospital. > > > > OK. Will await further reports from 'Jones HQ' ... :-) > > > > -- > > Malcolm Cadman > > _______________________________________________ > > QL-Users Mailing List > > > > _______________________________________________ > QL-Users Mailing List > _______________________________________________ QL-Users Mailing List
