Try some of these: http://codecanyon.net/category/php-scripts/project-management-tools
Rob On Tue, Jan 5, 2010 at 9:21 AM, Mark Phillip <markphil...@gmail.com> wrote: > Hey folks, I'm looking for a ticket-based customer support system. Gmail > was the original solution, but with a couple hundred emails coming in on > busy days, we're looking for something more robust. > > I'm hoping for a flow that's something like: > - User emails customer service address > - System automatically creates ticket > - Admin can view/categorize all tickets > - Admin can reply to customer, and full thread is viewable in tool > - Some sort of reporting functionality > > > Anyone have any recommendations or suggestions? > > > > Thanks, > Mark > http://markphillip.com > > -- > Our Web site: http://www.RefreshAustin.org/ > > You received this message because you are subscribed to the Google Groups > "Refresh Austin" group. > > [ Posting ] > To post to this group, send email to Refresh-Austin@googlegroups.com > Job-related postings should follow http://tr.im/refreshaustinjobspolicy > We do not accept job posts from recruiters. > > [ Unsubscribe ] > To unsubscribe from this group, send email to > refresh-austin-unsubscr...@googlegroups.com > > [ More Info ] > For more options, visit this group at > http://groups.google.com/group/Refresh-Austin -- Our Web site: http://www.RefreshAustin.org/ You received this message because you are subscribed to the Google Groups "Refresh Austin" group. [ Posting ] To post to this group, send email to Refresh-Austin@googlegroups.com Job-related postings should follow http://tr.im/refreshaustinjobspolicy We do not accept job posts from recruiters. [ Unsubscribe ] To unsubscribe from this group, send email to refresh-austin-unsubscr...@googlegroups.com [ More Info ] For more options, visit this group at http://groups.google.com/group/Refresh-Austin
