Hmm, I don't know. Perhaps GMail is doing some kind of sender verification,
and that's preventing the e-mails from being sent. Unless your internal
e-mail addresses can't be reached from an external server. You may just need
a local SMTP server.

Christian

-- 
Christian Hammond - chip...@chipx86.com
Review Board - http://www.review-board.org
VMware, Inc. - http://www.vmware.com


On Fri, Apr 24, 2009 at 12:22 PM, Ritesh Nadhani <rite...@gmail.com> wrote:

>
> Alright, finally I got some more time off work to review it.
>
> Not sure what is the problem. If I give incorrect SMTP details,
> reviewboard fails with the exception:
>
> Traceback:
> File
> "/usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/handlers/base.py"
> in get_response
>  86.                 response = callback(request, *callback_args,
> **callback_kwargs)
> File
> "/usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/views/decorators/cache.py"
> in _wrapped_view_func
>  44.         response = view_func(request, *args, **kwargs)
> File
> "/usr/lib/python2.5/site-packages/Djblets-0.5beta1-py2.5.egg/djblets/webapi/decorators.py"
> in _checklogin
>  32.             response = view_func(request, *args, **kwargs)
> File
> "/usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/webapi/json.py"
> in review_request_publish
>  493.         review_request.publish(request.user)
> File
> "/usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/models.py"
> in publish
>  458.             mail_review_request(user, self, changes)
> File
> "/usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py"
> in mail_review_request
>  184.                          extra_context)
> File
> "/usr/lib/python2.5/site-packages/ReviewBoard-1.0beta2-py2.5.egg/reviewboard/reviews/email.py"
> in send_review_mail
>  114.     message.send()
> File
> "/usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py"
> in send
>  271.         return
> self.get_connection(fail_silently).send_messages([self])
> File
> "/usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py"
> in send_messages
>  166.         new_conn_created = self.open()
> File
> "/usr/lib/python2.5/site-packages/Django-1.0.2_final-py2.5.egg/django/core/mail.py"
> in open
>  131.
> local_hostname=DNS_NAME.get_fqdn())
> File "/usr/lib/python2.5/smtplib.py" in __init__
>  244.             (code, msg) = self.connect(host, port)
> File "/usr/lib/python2.5/smtplib.py" in connect
>  310.             raise socket.error, msg
>
> Exception Type: error at /api/json/reviewrequests/8/publish/
> Exception Value: (111, 'Connection refused')
>
> So that means the mailing module is being called.
>
> When I give right details, it just succeeds without any error...but
> the mail is never delivered?
>
> On Tue, Apr 14, 2009 at 2:06 PM, Ritesh Nadhani <rite...@gmail.com> wrote:
> > Thanks Christian for all the inputs.
> >
> > I will work on it this after work later today and will try to find out
> > problems on my side. There has to be something stupid going on my side
> > as I believe people have been using RB without any problem :)
> >
> > Yes, I can also try with an internal server. Will come back with feedback
> soon.
> >
> > On Tue, Apr 14, 2009 at 1:40 PM, Christian Hammond <chip...@chipx86.com>
> wrote:
> >> It looks like your configuration is set up to log server
> connections/errors
> >> to an SQL database, and it's not configured correctly. So that's what
> most
> >> of those errors are. I don't see anything in there that would tell us
> more
> >> here.
> >>
> >> Generally, if your e-mail address is set for the administrator contact
> info
> >> in General Settings, and DEBUG is False, you would receive an e-mail
> with
> >> the error info. But of course that implies that you have e-mail working
> :)
> >> The other method is to set DEBUG to True and then click the button on
> that
> >> error banner for seeing more info, but if the page is jumping away, that
> >> won't work so well.
> >>
> >> I don't have a working solution off-hand that I can recommend. I'll give
> it
> >> some thought.
> >>
> >> Is there another e-mail server you can use that's internal?
> >>
> >> Christian
> >>
> >> --
> >> Christian Hammond - chip...@chipx86.com
> >> Review Board - http://www.review-board.org
> >> VMware, Inc. - http://www.vmware.com
> >>
> >>
> >> On Tue, Apr 14, 2009 at 10:08 AM, Ritesh Nadhani <rite...@gmail.com>
> wrote:
> >>>
> >>> Hello
> >>>
> >>> On Mon, Apr 13, 2009 at 7:40 PM, Christian Hammond <
> chip...@chipx86.com>
> >>> wrote:
> >>> > The e-mail settings being lost sounds like an issue we just fixed in
> a
> >>> > nightly. If you set the e-mail settings and then restart your web
> >>> > server, do
> >>> > they still disappear?
> >>>
> >>> Interestingly no. I restarted Apache couple of times and it kept the
> >>> record. Though after submitting 3-4 times, it loses it. Probably,
> >>> fixed in the nightly.
> >>>
> >>> So how do I go about testing it? Should I just get the SVN and do -
> >>> sudo setup.py install or do I have to upgrade the site also?
> >>>
> >>> This is a test machine so I can play around with stuff.
> >>>
> >>> >
> >>> > It's hard to say what's wrong with your e-mail settings. Can you
> check
> >>> > your
> >>> > web server's error log and see if there's any backtraces?
> >>> >
> >>>
> >>> Hmm, for some reason - the error message stayed for one second longer
> >>> and it seemed to be some server error.
> >>>
> >>> tail -f /var/log/apache2/error.log
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
> >>> unable to open database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
> >>> configuration info to establish database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
> >>> unable to open database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
> >>> configuration info to establish database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
> >>> unable to open database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: insufficient
> >>> configuration info to establish database link
> >>> [Tue Apr 14 10:05:45 2009] [error] mod_log_sql: child spawned but
> >>> unable to open database link
> >>> [Tue Apr 14 10:05:45 2009] [notice] Apache/2.2.8 (Ubuntu)
> >>> mod_python/3.3.1 Python/2.5.2 PHP/5.2.4-2ubuntu5.5 with Suhosin-Patch
> >>> configured -- resuming normal operations
> >>> [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: insufficient
> >>> configuration info to establish database link
> >>> [Tue Apr 14 10:06:02 2009] [error] mod_log_sql: child spawned but
> >>> unable to open database link
> >>>
> >>> Does that help? I dont know how it can be database error because it
> >>> seems to be the storing the data correctly.
> >>>
> >>> > Christian
> >>> >
> >>> > --
> >>> > Christian Hammond - chip...@chipx86.com
> >>> > Review Board - http://www.review-board.org
> >>> > VMware, Inc. - http://www.vmware.com
> >>> >
> >>> >
> >>> > On Mon, Apr 13, 2009 at 4:07 PM, Ritesh Nadhani <rite...@gmail.com>
> >>> > wrote:
> >>> >>
> >>> >> Hello
> >>> >>
> >>> >> So I created 3 users and added them to default reviewer group. I
> then
> >>> >> went to Admin section and added the Email settings. I added my gmail
> >>> >> settings and checking use TLS authentication.
> >>> >>
> >>> >> According to docs at
> >>> >>
> >>> >>
> >>> >>
> http://www.review-board.org/docs/manual/dev/admin/management/review-groups/#e-mail-and-review-groups
> ,
> >>> >> since I dont have any mailing list attached to the repository so it
> >>> >> will send mail to everybody in the review board.
> >>> >>
> >>> >> After doing the email settings, I went ahead and added a request.
> For
> >>> >> some reason, the process got stuck when I click on Publish. The
> >>> >> buttons are greyed out and nothing happened. Clicking on "View Diff"
> >>> >> threw up some error for microsecond which I could not read. Then the
> >>> >> publish/discard publish were gone and the patch was correctly
> >>> >> submitted.
> >>> >>
> >>> >> Hoping that the mail was sent, I check my inbox and nothing there.
> >>> >>
> >>> >> I repeat the process using the same patch and test and same errors.
> I
> >>> >> could not read the error :(
> >>> >>
> >>> >> Suddenly, it worked. But no mails. I went and checked the email
> >>> >> settings and BAM and everything was gone. The settings were changed
> to
> >>> >> the default localhost and port 25. Hmm.
> >>> >>
> >>> >> I edited the settings and tried to repeat the process and same
> thing.
> >>> >> First 3-4 times (though I could not repeat the exact number of
> times)
> >>> >> will give you an error (which will only stay for couple of
> >>> >> microseconds and go off). Then suddenly it works and the email
> >>> >> settings are lost.
> >>> >>
> >>> >> Setting the debug value to True as suggested at:
> >>> >>
> >>> >>
> >>> >>
> http://groups.google.com/group/reviewboard/browse_thread/thread/42fd2fd6ee5285bd?pli=1
> >>> >>
> >>> >> Nothing special happened except that the error stayed for some more
> >>> >> time and I was able to catch a  glimpse:
> >>> >>
> >>> >> Publishing of the draft has failed for some reason Error 0 (i
> think).
> >>> >>
> >>> >> Please contact your admin.
> >>> >>
> >>> >> If I go and remove the email, then everything works.
> >>> >>
> >>> >> Any idea how I can debug this problem?
> >>> >>
> >>> >> --
> >>> >> Ritesh
> >>> >> http://www.riteshn.com
> >>> >>
> >>> >>
> >>> >
> >>> >
> >>> > >
> >>> >
> >>>
> >>>
> >>>
> >>> --
> >>> Ritesh
> >>> http://www.riteshn.com
> >>>
> >>>
> >>
> >>
> >> >>
> >>
> >
> >
> >
> > --
> > Ritesh
> > http://www.riteshn.com
> >
>
>
>
> --
> Ritesh
> http://www.riteshn.com
>
> >
>

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