Upon digging further I find the following error in the syslog Aug 11 16:51:30 requesttracker RT: Scrip 15 IsApplicable failed: Bareword "Change" not allowed while "strict subs" in use at (eval 1380) line 1. (/usr/share/request-tracker3.6/lib/RT/Condition/UserDefined.pm:69)
If I comment out Use Strict in UserDefined.pm I then get Aug 11 16:59:06 requesttracker RT: Scrip 15 IsApplicable failed: Can't locate object method "On" via package "Queue" (perhaps you forgot to load "Queue"?) at (eval 631) line 1. Stack: <....SNIP> It looks as though it is trying to interpret it as raw perl. Am I supposed to be including an addon somewhere for On Queue Change? Is On Queue Change the only thing I need to put in Custom Condition: ?
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