Re: [asterisk-users] ATA recommendation??

2009-03-20 Thread Jerry Jones

 Hello,
 I want to ask that if thee are some ATA decives that i can use to  
 connect
 mutliple analog phone lines to my VOIP system..
 I mean for example an ATA device with 24 ports with 24 independent  
 SIP
 accounts.

 For example for some dormitories in my area, i want to put an ATA  
 device
 and move existing lines to VOIP accounts.
 Only problem is, if i dont give seperate SIP accounts for all  
 ports, i can
 not control who is calling where... And the billing system will  
 also be a
 problem in that case.


These are called SIP Gateways. There are several manufacturers who  
make them. I would suggest Audiocodes, Vega, or Carrier Access as  
starting points. Yes they come in 24 and 48 port versions.



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Re: [asterisk-users] Polycom MWI.

2009-03-19 Thread Jerry Jones

On Mar 19, 2009, at 9:05 AM, Ken D'Ambrosio wrote:

 Hey, all.  I'm all over MWI, but I gotta say that I think the  
 Polycoms go
 a bit over the top.  The blinking LED is enough for me; how do I  
 disable
 the stuttered dialtone and the audible warble?  I've looked through  
 the
 config files, but there are a HELL of a lot of options, and I  
 haven't been
 able to find those particular ones yet.

 Thanks!

sound_effects
   patterns
  MISCELLANEOUS
 MESSAGE_WAITING se.pat.misc.1.inst.1.type=silence
  se.pat.misc.1.inst.2.type=silence
  se.pat.misc.1.inst.3.type=silence /
  /MISCELLANEOUS
   /patterns
/sound_effects



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Re: [asterisk-users] Credit Card processing machines

2009-02-17 Thread Jerry Jones

On Feb 17, 2009, at 1:20 PM, David Gibbons wrote:

 snip
 We will be testing the ADT connection heavily this week.  The modem
 connections to my understanding are 2400 baud.  Over G.711U and a T1 I
 don't see why this wouldn't be as solid as a POTS line, but our  
 tests will
 tell!
 /snip

 We do *fax* in this way and it works like a charm. We can hit much  
 more than 2400 baud I think too.

 --Dave


Most alarm systems around here use bursts of dtmf - not an actual  
modem to communicate with alarm central.

Yes I have seen these have many issues with voip in the path.

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Re: [asterisk-users] [OT] Gmail is broken (was: Re: WiFi SIP phone w/VPN?)

2009-02-16 Thread Jerry Jones

 Sorry about off-topic, but can you advise the mail client who is  
 able to organise the web mailing list topic as web interface does ?  
 (i mean by blocks/topics) I wold be glad to use something else with  
 the same usability, but dont see any alternative.
 Thank you

Just turn on threading

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Re: [asterisk-users] Quiet 24 port POE gig switch

2009-01-31 Thread Jerry Jones
You will have a hard time finding a 24 port POE without fans - too  
high of a power density. Do you really need 24 ports? perhaps a 12x12  
otherwise multiple 8 or 12 port models may work

Do let us know if you find a 24 port without fans.


On Jan 31, 2009, at 2:06 PM, Claus Herwig wrote:

 Hello,

 I need to put a 24 port Gig PoE switch into a small office – no  
 computer
 room / rack etc.  All CAT5 terminates near the owners desk (smart  
 huh?).

 I had a similar problem some days ago. 24-port GBit Switch in the  
 middle
 of a classroom...

 I ended up with a kind of semi-loud setup: I bought a 3Com 3CBLSG
 switch (this is without PoE, but there is a PoE version of it). There
 are two quite noisy 40x40x10 fans inside. I replaced the two with one
 40x40x20 ebmPapst silent fan (model 412/2, 18dB), left the other fan
 offline and mounted the whole thing vertically so that convection
 supports the remaining fan. I tried with two silent fans (enough space
 inside), but this still was too noisy.

 Some measurement indicates the cooling is sufficient this way. But
 understand that I've no long term data, as I installed this setup just
 two weeks ago. And of course your warranty is void ;-)

 Greets,
   Claus

 -- 
 CHECON   EDV-Consulting und Redaktion
  Claus Herwig * Barer Straße 70 * 80799 München
  +49 89 27826981 * Fax 27826982 * c.her...@checon.de


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Re: [asterisk-users] USA BRI -- any hope at all?

2009-01-27 Thread Jerry Jones
Instead you could always get a SIP/IAX provider.


On Jan 27, 2009, at 11:56 AM, Jon Pounder wrote:

 Michael Higgins wrote:

 At least here in Canada - DSL just seems to have killed BRI - you
 practically have to know the secret handshake to even be allowed to
 provision one any more. It killed it as an internet transport which  
 was
 its most widespread use, however its many benefits as a digital phone
 line are being largely ignored.

 I barked up the same tree you are barking for a while and just gave  
 up -
 lots of you could buy this and try it, but no proven solution.  
 Kind of
 expensive to get a line put in and buy hardware for a maybe. Years ago
 we had tons of BRI circuits around I could have tried this on, but  
 thats
 long gone.


 Folks --

 First, apologies for not lurking for weeks or months to get the  
 culture of the list. I read the recent post about improvement to  
 the quality of posts with some amusement and full agreement. The  
 problem is a big and very real one. I hope I'm not deepening it.

 But my question isn't explicitly asked with this subject line or  
 definitively answered in the archives -- that I have found.

 What I did find left me with the impression that USA 'BRI', uh,  
 '2B1Q' protocol(?) is not supported by *any* hardware vendor, at  
 all, period, nor is it tested and proved in the software...  
 stack(?), in one related branch or another on the OS side.

 A couple of direct inquiries to card vendors have dead-ended with a  
 flat no, or requests for development funds(!) -- apparently there  
 is code for one card, one vendor, that runs against 'bristuff', or  
 did at one time, but wasn't maintained through several Asterisk  
 releases (if the code was even released to the community... IDK).

 Is this common, that someone codes to their chip on their card and  
 sells it to one or two consumers, then lets it drop and never gives  
 the code up for continued development? (It seems contrary to GNU/ 
 Linux licensing conventions, but, again, I'm not paid as a software  
 developer. I just think they might have sold more cards with a less  
 proprietary approach.)

 Anyway, can I, with confidence, state (to the $employer) that  
 Asterisk on linux via USA 'BRI' digital lines simply isn't  
 possible? (In that, obviously, I can't pay for development nor do  
 beta testing, each with vague hope that it might work okay  
 someday...)

 If this is the case, then I must use multiple analog lines to  
 access PSTN, or pay premium for 'PRI' pipes (80% of which we will  
 never need)... is that about correct?

 Thanks in advance for any pointers, specific RTFM suggestions, any  
 help appreciated.

 If there is a different list to post this query to, I'm not (yet)  
 aware of it.

 Cheers,




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Re: [asterisk-users] Description of Zaptel/DAHDI E1 alarms

2009-01-21 Thread Jerry Jones

 In dahdi_tool, there are three more indicators of error:
 IRQ misses
 Bipolar violation
 CRC error

 As I understand it now, these should be error counters and they  
 provide
 additional information in case of RED alarm state.

Actually you need not be in RED alarm to have these. Just know that  
any quantity is bad. Some (BPV/CRC) occur when line is connected but  
should stabilize and disappear immediately else there is a problem if  
they keep counting.

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Re: [asterisk-users] Remote RTP

2009-01-16 Thread Jerry Jones

On Jan 16, 2009, at 10:38 AM, Gabriel Ortiz Lour wrote:

 Hi all,

   Suposing that 2 SIP phone register at a remote (internet)  
 asterisk, what is the best way, if any, to make the RTP traffic go  
 phone to phone, whithout using the internet conection (asterisk)?

Allow reinvite? Assuming both are not behind NAT.


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Re: [asterisk-users] Ghost in the Channel-Banks

2008-12-23 Thread Jerry Jones

On Dec 22, 2008, at 10:38 PM, Martin Lima wrote:

 On Thursday 18 December 2008, Justin Phelps wrote:
 I've been struggling with an ongoing problem the last month.

 Here is the layout of the wiring:
 T1 from ISP  DiTech Echo Cancel device  Voice Channel-Bank

 (same) T1 from ISP  (same) DiTech Echo Cancel device  asterisk1  
 server
 zap card  fax channel bank

 (same) T1 from ISP  (same) DiTech Echo Cancel device  asterisk1  
 server
 zap card  asterisk2 server

 Now, let me explain the symptoms.

 d-channel errors on the asterisk1 server on span1 (which is the line
 coming from the echo cancel from the ISP). asterisk2 server isn't  
 being
 used as far as I can tell. I've got a red alarm on the port on  
 asterisk1
 that asterisk2 is plugged into.

 I would bet your asterisk2 server was meant for some kind of  
 transition to a
 different setup. Is there at least some dialplan inside? sip.conf?  
 iax,
 voicemail etc...?
Something does not fit here. If you have the T1 from the ISP going to  
the echo can, then it cannot go to more than one device. It is not a  
MUX as far as I remember, have used to great effect in past. Each T1  
in matches up to a T1 out.


 faxes through the fax channel bank are working most of the time.  
 There
 seems to be problems with multipage faxes. Not isolated to a  
 particular
 port on the channel bank. As I understand it, echo cancel for faxes  
 is a
 bad thing, so I don't understand why the previous IT Admin here setup
 the system as such.
 Some echo cancellers detect a fax transmission and turn echo  
 cancellation off.
 In your case if I understand your setup correctly such a device is  
 ambiguous
 at the best... Possibly it used to be another set of voice lines  
 converted to
 fax without changes in configuration?
 I dont really understand the role of echo canceller on E1/T1...

Guarantee the Ditech deteects fax and cancels echo can. However any IP  
in FAX path is problematic for most FAX. If possible turn off ECM. If  
symptoms are mainly on a single fax machine make sure you have enough  
memory to buffer entire fax. Some systems let you print as they come  
in, but I have also seen some which are still trying to buffer while  
printing and run over. This showed up with a mortgage company doing 50  
page legal forms. First 20 or so were fine then started bombing.
Best method I have found to troubleshooting FAX is to use a machine  
which generates a T30 trace output upon completion.



 Some voice phones on the voice channel banks were not recognizing  
 tones
 Why the phone should recognize tones? It just generated them while  
 dialing.

 when dialing. That seems to have been resolved after power cycling  
 the
 channel bank a few times, and restarting asterisk2 (odd that there
 doesn't seem to be anything active on asterisk2)
 Looks like some strange ground loops in your wiring, power issue or  
 something
 similar.

 I've been working with the ISP on the d-channel stuff, and things  
 seem
 to get a little better as they reset equipment, but the d-channel  
 errors
 have not gone away.
 Some as above...
 BTW they will always tell you they reset something no matter what  
 they have
 really done... :-)

Again if this is a PRI, how is signalling being done for 2 T1  
connections when only one D Channel. I suspect a partial PRI?


 I really need advice on these problems. From what I've said, where do
 you think the problem lies? in the channel banks? in the echo  
 canceller?
 in the asterisk2 or asterisk1 server? With the ISP?
 Hard to guess without deeper knowledge of your setup. Intermittent  
 errors and
 hardware lockups are often caused by power conditions, potential  
 differences
 and spikes in the powerline. (two pieces of equipment connected  
 together but
 plugged into two different power outlets coming from two opposite  
 ends of the
 building can cause real headache!) Check it first. Then you may want  
 to
 continue what your former IT admin tried to start :-)

Are D Channels mostly working just intermittant? I assume you have  
Ditech set for passthrough on these channels? ie no echo cancel?


 Martin


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Re: [asterisk-users] Dedicated Fax Line

2008-12-16 Thread Jerry Jones
Simple. A PRI can easily have multiple trunk groups. They just assign  
chan 1-22 to trunk group 1. Chan 23 to trunk group 2. D to chan 24. As  
an example, adjust to suit your needs.


On Dec 16, 2008, at 9:27 AM, Andrew Thomas wrote:

 I can only assume it's a T1 thing - as E1's tend not to have that
 facility.  Oh well, you live and learn :)

   
   
 Andrew Thomas
 Technical Services Manager
 DataVox Ltd
 Saddleworth Business Centre
 Huddersfield Road
 Delph, Oldham
 OL3 5DF   
   

 --  -Original Message-
 --  From: asterisk-users-boun...@lists.digium.com
 [mailto:asterisk-users-
 --  boun...@lists.digium.com] On Behalf Of Tim Nelson
 --  Sent: 16 December 2008 15:08
 --  To: Asterisk Users Mailing List - Non-Commercial Discussion
 --  Subject: Re: [asterisk-users] Dedicated Fax Line
 --
 --  I've worked with many providers who are able to do this. In  
 fact,
 --  we're using such a setup on our office PRI. I'm not sure how
 they're
 --  achieving this on their end however...
 --
 --  Tim Nelson
 --  Systems/Network Support
 --  Rockbochs Inc.
 --  (218)727-4332 x105
 --
 --  - Andrew Thomas a...@datavox.co.uk wrote:
 --
 --   Since when can you segment PRI channels off at the telco  
 end?  I
 --  know
 --   you could do with DASS - but I'm not aware you can do it with
 PRI.
 --  
 --  
 --   Andrew Thomas
 --   Technical Services Manager
 --   DataVox Ltd
 --   Saddleworth Business Centre
 --   Huddersfield Road
 --   Delph, Oldham
 --   OL3 5DF
 --
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[asterisk-users] Anyone know which vulnerability specifically they are referring to?

2008-12-08 Thread Jerry Jones

http://www.networkworld.com/news/2008/120608-fbi-criminals-auto-dialing-with-hacked.html?Inform=nlnetht=rn_120808nladname=120808dailynewsamal

Criminals are taking advantage of a bug in the Asterisk Internet  
telephony system that lets them pump out thousands of scam phone calls  
in an hour, the U.S. Federal Bureau of Investigation warned Friday.


The FBI didn't say which versions of Asterisk were vulnerable to the  
bug, but it advised users to upgrade to the latest version of the  
software. Asterisk is an open-source product that lets users turn a  
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Re: [asterisk-users] network design philosophy and practice

2008-10-29 Thread Jerry Jones

On Oct 29, 2008, at 9:19 AM, Bill Michaelson wrote:

 I'm wondering how prevalent the practice of physically segregating  
 voice and data networks is in the Real World.

 What are the factors that typically lead to such a decision?   
 DIscussions of pros and cons are most welcome by me.

 Experiences, anybody?


In almost all cases it is much better to have two seperate networks.  
This may be impractical in some smaller installs, but in any office  
setting we always do this. The only reason I can think of not to is to  
eliminate the cost of the second cable. In the overall scheme though  
this is really a minimal cost compared to dealing with issues that may  
arise over having a fully integrated network. We also only install  
managed switches and do have seperate vlans. The vlans may be either  
port based or tagged.

In the last five years of doing VOIP installs, we have only had one  
customer the refused to add the second cable, and they were also the  
most unhappy. They also demanded the lowest cost phone option (IP301)  
and a Snom for an operator console. It all worked, just not very well,  
and ultimately they relaced it all.

I n the real world, there usually are very inexperienced people using  
and managing the network. What is trivial in the data side becomes  
critical on the voice side and since most networks are run by the data  
guys, having it as seperate as possible really helps keep it all  
working well. One of the not so obvious issues is when the data guys  
are having a problem and go around rebooting things, dropping phone  
calls. On this list we tend to only think about the voice side, just  
keep in mind any data operations which are also going on.


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[asterisk-users] Current Open Source Billing Package

2008-10-29 Thread Jerry Jones
After spending a couple hours scanning for an open source (non- 
commercial) billing package yesterday I am underwhelmed. Almost all of  
the packages listed on the WIKI appear to be defunct, for several  
years now. I will be happy to get a login and edit them out if that is  
the proper method to do so.

My requirements are very minimal and at this point unless I have  
missed something will just write my own.

I do not do calling cards. I have no near term need for the package to  
actually talk with asterisk at all, other than to import the CDR  
either via files or as a login to MySQL.

I do have monthly recurring charges which need to be included monthly.

I do occasionally have need to one off (manual) billing charges.

Rating for calls would be nice but not mandatory ( we have very  
minimal International).

Ability to export to an accounting package a plus.

Ability to generate hard copy Invoices and/or email them to the cust.

Ability to generate a list of current Invoices.

Runs on Linux.

All in all not a very complex set of requirements, but the few  
packages that seem to be currently offered generally do not fit the  
bill. Yes there are many commercial packages, but unless they are very  
minimal in cost I have no interest in them.

So my question is, have a missed a golden nugget out there?


tia
Jerry

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Re: [asterisk-users] network design philosophy and practice

2008-10-29 Thread Jerry Jones

On Oct 29, 2008, at 12:30 PM, David Gibbons wrote:

 Fair enough, I guess I was concentrating on this line in Jerry's  
 message :)
 The only reason I can think of not to is to eliminate the cost of  
 the second cable.

 I believe you're mistaken about the QOS though.
 QoS is not required on lightly loaded links and will do nothing for  
 you on over loaded ones.

 QOS will absolutely allow voice traffic to pass with priority over  
 heavily loaded links -- this is in fact the reason that it would be  
 implemented. Obviously giving priority to the voice traffic on these  
 heavily loaded links serves to mitigate both latency and jitter.

 The concern is almost never one of taking bandwidth away from the  
 desktop, but one of the desktop taking bandwidth
 (especially by introducing latency) away from the phone.

 Agreed -- but with VLAN tagging and QOS, the issue of how much  
 bandwidth the desktop uses and/or needs becomes moot since the phone  
 is given priority.

 Dave

 David Gibbons wrote:
 Two separate networks? Did I miss something? I feel like I'm taking  
 crazy pills! Two separate physical networks means twice the hassle,  
 twice the maintenance, twice the cost, twice the headache. Not to  
 mention the fact that the whole idea of VOIP is to simplify IT and  
 focus on converging data and voice networks.

 This is what VLANs and QOS do best. I dare say it's what they were  
 designed foe. I can't think of any reason that I would ever  
 recommend two ports per desk to support telephony -- ever. It's  
 ludicrous to think that two ports will be better than one if we're  
 setting up our VLANs and QOS properly. A phone takes very, very  
 little bandwidth away from the desktop and a decent one will  
 support tagging its frames for the alternate voice VLAN.

 --snip--
 In almost all cases it is much better to have two seperate networks.
 This may be impractical in some smaller installs, but in any office
 setting we always do this. The only reason I can think of not to is  
 to
 eliminate the cost of the second cable.
 --snip--



 That's two _logically_ separate networks. The key point is that the
 last yard cable to the phone is not shared with the computer.
 The issue is not a lack of bandwidth but that the phone has to try and
 get its little packets inserted between the massive packets of a
 database lookup or file transfer in a timely manner (latency and  
 jitter).

 You might get away with a single logical network on a smaller site  
 or a
 larger one with very light traffic.

 QoS is not required on lightly loaded links and will do nothing for  
 you
 on over loaded ones. I only use it on WAN links where bandwidth is  
 more
 expensive.


Allow me to clarify.

Yes I do advocate seperate cable runs for phones and computers.

Do not care if they both use a single switch as long as they are VLANd  
on seperate paths, either port based or tag based.

And before everyone starts up again - :) - let me say that YES, I do  
install single cable fully integrated systems - when I manage the  
network. If I remember the OP was looking for real world examples and  
guidance. In the real world, just last week I picked up a new  
customer, drove 6 hours to a branch office of theirs that kept  
complaining about voice performance, and threw out the hub I found  
they had installed when they moved into their brand new building. Had  
a nice new switch - which I was told about - for their pc's. But all  
phones were on a hub - which I had not been told about. The new switch  
had been sent down to plug the phones into, but yeah.


So in the real world I really like the KISS principle. Of course if  
there are qualified data folk ALWAYS makeing sure network is setup  
properly then feel free to disregard.

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Re: [asterisk-users] network design philosophy and practice

2008-10-29 Thread Jerry Jones

 I can think of two valid reasons to physically segregate the networks:

 1) Insurance. I.e., to eliminate the possibility that otherwise  
 properly configured QoS mechanisms become broken, either by  
 accident, incompetence, or badly-designed or rogue software or  
 hardware - or are otherwise handled carelessly as Jerry Jones  
 suggested. But this is not a compelling argument to me in any but  
 the most critical scenarios such as public-safety applications, etc.

or you wish to eliminate service runs - that is unless they are always  
billable and your customers do not mind you informing them they messed  
up again and that is why they ahd issues. This is ok once or twice but  
some customers just cant control things and IF possible to reduce  
areas where problems could arise why not.

 2) Customer preference. If you need the business, then the customer  
 is always right. You might not have adequate credibility with the  
 customer or influence over the design decision, and if a customer in  
 such a situation gets it in their heads that voice and data can't  
 coexist on wires, then it can't.

True - just refer to my earlier examples. it is definately smarter at  
times to walk away.


 There is a variety of opinions, but no general consensus about where  
 QoS failures typically occur, when they occur.

 I'm wondering if anyone has anyone has ever experienced QoS issues  
 caused by contemporary Polycom phones like IP330s that had  
 workstations hanging off their builtin switches? If you did, were  
 you able to identify the cause, and was it due to any inherent  
 failure of the phone, such as not marking packets or prioritizing  
 dispatch correctly?

No. Well other than the port going dead or flaky. But the switch had  
best be up to the task. I find in installs where customer is looking  
for inexpensive phones, they tend to want very inexpensive - and  
normally unmanaged switches. I will not install an unmanaged switch  
for other than a residential install.

Plus even in fairly large installs where they are hitting an ITSP and  
traversing say a Watchguard firewall, the firewall will honor marked  
packets but cannot itself run diffserv and apply a tag. In this case  
the users pc's are in total control and all that corporate data and  
voip gets to compete with users streaming music et al to their desktops.

In this case unless there is a local voip server even their inside  
calls will suffer. But the proper solution is to always have a  
firewall/router than can properly dispatch the packets to the WAN.  
Have a couple Juniper firewalls I hope to try in a couple weeks to see  
how they perform.

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Re: [asterisk-users] Fring: Open VPN client to be installed on the mobile, which mobile?

2008-10-27 Thread Jerry Jones

On Oct 27, 2008, at 3:01 PM, Andrew Kohlsmith (lists) wrote:

 On October 27, 2008 02:01:43 pm Jeff LaCoursiere wrote:
 Speaking of fring, I just got my brand new iphone 3G. Anyone have any
 comments on how well fring or any other sip client (siphon?) works on
 iphone?

 I do not like fring.  It's buggy, it's unstable, it looks goofy --  
 but I
 have to say that yes, the SIP client appears to work.  It won't  
 reinvite off
 of their servers, though, so your audio path goes through them all  
 the time.

 I need to learn how to write iphone apps and just write a simple
 straightforward SIP phone for it.

 -A.

I second this.

Yes it is difficult to find a plain SIP client not tied to a service.
siphon is the best I have found so far.

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Re: [asterisk-users] is there a reference guide to pri debug span messages?

2008-10-23 Thread Jerry Jones


On Oct 23, 2008, at 3:10 PM, John Cheng wrote:

Maybe I just haven't thought of the right google search terms -- but  
is
there a website/guide out there that will help me understand the  
output

from pri debug span?

___


perhaps this might be helpful?

Q.931 Spec___
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Re: [asterisk-users] Latency woes, qos the fix?

2008-10-19 Thread Jerry Jones

On Oct 19, 2008, at 1:21 AM, Alex Balashov wrote:

 Stephen Reese wrote:
 Does the latency remain more or less the same regardless of the
 bandwidth load on the pipe?

 If so, TOS bits (what you refer to as QoS) won't help you.  You've
 either got network issues (very likely if you have an intra- 
 network ping
 of 30 ms) or the outside host you're sending the traffic to is  
 just that
 far away in latency terms.

 Interesting. Just to clarify, the computer I'm pinging from is on the
 same switch as the phone so I don't see how there could be so much
 variance since the remote Asterisk server is on a very fast pipe.  
 I've
 seen several people post that they have well under 100ms response.

 Is the time that the Asterisk displays just a ping to the device or
 are there more calculations? Any ideas besides TOS since that will  
 not
 help much as you mentioned?

 Theoretically, the time Asterisk displays is just the result of
 round-trip time for a SIP OPTIONS ping which results in some sort of  
 SIP
 feedback.

 In practise, that often ends up being considerably longer than the  
 ICMP
 ping time and is often a very specious metric that does not give any
 real insight into the true end-to-end latency for media relay etc.

 Some of that has to do with the speed with which the far end's UAC  
 core
 responds, so application-level latency as well as other latency within
 the propogation of the request up the stack plays into it.  It may  
 also
 have to do with inaccurate and/or wandering timing resolution used
 within Asterisk to time the return of those requests, especially if it
 depends on any kind of heavily locked threaded processes or other
 unknown event intervals.  I do not know the answer to that.  What I do
 know is that the time Asterisk shows for its 'qualification' pings can
 be 100+ ms higher than the ICMP round-trip time.

 I would use ICMP echo (traditional pings) to figure out if the latency
 is really the problem.

 The TOS field is meant to solve contention issues on the upstream path
 because routers that are set to differentiate between various DiffServ
 code points can packets marked as being of a certain class at a much
 lower contention ratio, depending on what else is enqueued.  In
 practise, that means media can receive higher packet dequeueing  
 priority
 if it contends with many other types of packets for upstream  
 bandwidth.

 It won't help you on the downstream unless your provider is doing
 DiffServ tagging and your edge router is set to recognise the right  
 bits
 and forward the packet on.  But unless you've got that kind of setup
 going, you can't affect the contention of the traffic that is
 transmitted to you from somewhere else.

 As far as figuring out the true essence of the problem, ICMP pings can
 probably help to diagnose it along with accurate bandwidth usage
 measurements on your upstream pipe.  Of course, the problem could also
 be caused by interface errors, duplex mismatches, bad cables, bad  
 NICs,
 bad WICs, and just about anything else that can cause network problems
 that may not be easily detectable with conventional data applications
 but show up in real-time ones such as VoIP media relay.

Alex is correct. Always check thereare no half-duplex links in your  
path. If you have an older dsl/cable modem or router that only has a  
10M ethernet, it is probably half. Also make certain there are no hubs  
in the path. Keep in mind that colissions ar NORMAl for a hlaf duplex  
connection. TCP traffic simply retransmits, but voice (on asterisk) is  
RTP/UDP and the packet gets dropped. Even if it were TCP there is no  
time for a retransmit to be detected and resent. Using ehternet to  
detect the collision it does get resent, but there comes your jitter -  
which has much worse effects than simply latency.

As far as measuring latency, doing a sip show peer andlooking at the  
qualify times is a GUIDELINE. It is my no means a correct indication,  
the real time can be much lower. I have noticed various ATA on the  
same networks as Polycom phones wil have sub 20ms times and the  
Polycoms will be 50ms. Yet all is as it should be and working great.

Generally QOS will help with packet loss and jitter.

Hope this helps.



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Re: [asterisk-users] Phones lose contact

2008-10-17 Thread Jerry Jones

On Oct 17, 2008, at 5:14 PM, Paul Douglas Franklin wrote:

 When off site, our IP phones lose contact after a few minutes of
 inactivity.  They no longer receive calls, though they can call out.
 Asterisk acts as if it is ringing the phone, but the phone does not  
 ring.
 The phones are behind a NAT/firewall.
 What is the most reasonable solution?

qualify=yes


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Re: [asterisk-users] PoE switch recommendations?

2008-10-06 Thread Jerry Jones
The times they are a changing - or something like that.

while gb on phones is not the norm today, it s becoming more so on the  
higher end flavors and will continue to do so

since the life span of your switches will be several years, thinking  
ahead is a good thing

my only concern is having too many poe ports in a single switch,  
especially if it is a 1U model, running many with 24 ports poe I have  
had failures after a year or so. And with the new POE+ spec coming  
this will get even worse. Think adding more fans = more noise to get  
rid of the additional heat they generate


On Oct 6, 2008, at 12:04 PM, David Gibbons wrote:

 Right, it takes some doing to find a 1Gb switching phone though we  
 ended up going with a system based on the Cisco 7941G-GE. This model  
 supports all of the needed features including vlan tagging and 1Gb  
 switching.


 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
 ] On Behalf Of Robert Augustyn
 Sent: Monday, October 06, 2008 12:01 PM
 To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
 Subject: Re: [asterisk-users] PoE switch recommendations?

 Most phones support only 100M switching though  Unless you run  
 separate
 cabling for VoIP and data but then you would not need the 1G uplink.

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
 David Gibbons
 Sent: Monday, October 06, 2008 11:48 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] PoE switch recommendations?

 Obviously we don't need 1Gb connections for VOIP :)

 Phones support pass through to the desktop and VLAN tagging.

 The need for 1Gb ports comes from wanting to have 1Gb at the desktop.

 Dave

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of
 Gordon Henderson
 Sent: Monday, October 06, 2008 11:29 AM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] PoE switch recommendations?

 On Mon, 6 Oct 2008, Ken D'Ambrosio wrote:

 Hey, all.  We're rolling out VoIP, and I'm wondering about PoE
 recommendations, as we're going to have to replace our
 current network
 equipment.  My first inclination would be to just plunk
 down the cash
 and do a Cisco system, but I'm relatively certain that
 would get shot
 down by finance.  Any recommendations for a couple-hundred-port
 solution with VLANs, PoE, and QoS?  Don't care much if it's in a
 single chassis or not, so long as it has Gbit uplinks.

 I'm curious as to why you want Gb uplinks on the switches?

 If we assume 100Kb/sec per phone .. (gross rounding, using
 100Kb/sec per phone, rather than ~80 - make the sums easier
 and builds in a margin) 10 calls per Mb/sec.

 So for a 24-port switch, 24 phones all talking to 24
 extensions off that switch, the max the uplink port is going
 to be pushing out is 2.4Mb/sec.

 For 200 extensions, say 9 x 24 port switches, with a single
 top-level (non PoE switch) switch with the PBX plugged in
 along side the 9 downlinks, that single PBX link will be
 carrying 2.4*9 = 22Mb/sec if all phones are in-use at the
 same time (and the PBX is carrying media)

 Now you may not want to build the network like that, but it
 seems that Gb is overkill just for the VoIP side of things.
 (And with that many extensions, I would suggest keeping all
 the phones on one set of switches)

 (Then again, it might not be possible to get big PoE switches
 without Gb uplinks, so it might be a moot point!)

 So satisfy my curiosity - why Gb uplinks?

 Cheers,

 Gordon

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Re: [asterisk-users] Help with remote users

2008-10-06 Thread Jerry Jones


On Oct 6, 2008, at 1:53 PM, Steve Anness wrote:

I know I have asked about this before, but I thought that I would  
ask again with some more detail and maybe someone will have an  
idea.  This is my first time to be setting up an asterisk server and  
I have a server running.  I sent Linksys PAP2T’s to several remote  
users.  Only one out of the four users actually work like they  
should.  One of the other users I am assuming is behind a firewall  
on his wireless router and needs to open up the proper ports.   
However, I have two users in New York on a DSL connection and I  
can’t understand why things are happening like they are.


Here Is the situation.  Both users can plug in their ATAs and I can  
watch the server output, they register and then they can make calls  
and I can call them. Some time later (usually within minutes) the  
ATAs show to be “unreachable” and I can no longer call; however,  
they can still make calls.


do you have qualify=yes ??
Is asterisk on a public IP?


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Re: [asterisk-users] ATA for large networks

2008-09-30 Thread Jerry Jones

Google works

enter this along with your search string

site:lists.digium.com your.search.string.here

dont type the 



On Sep 29, 2008, at 2:42 PM, Brian Webster wrote:

What is the best-recommended resource for searching archives of this  
mailing list?


Thanks for your time
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Re: [asterisk-users] ATA for large networks

2008-09-29 Thread Jerry Jones


On Sep 29, 2008, at 9:55 AM, Yehavi Bourvine wrote:

 Try AudioCodes MP-124 which is 24 ports FXS. I have one but haven't  
 used it much yet, so I cannot comment about its quiality.
 \


Sorry, cant agree with this, tried a couple and replaced with channel  
banks.


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Re: [asterisk-users] Selectively disable echo cancellation?

2008-09-03 Thread Jerry Jones
When the cards hears the fax tone it should auto disable the ec.


On Sep 2, 2008, at 9:42 PM, Octavio Ruiz wrote:

 On Tue, Sep 2, 2008 at 6:16 PM, Ken D'Ambrosio [EMAIL PROTECTED] wrote:
 Hi, all.  I have a Sangoma A104D (on-board, DSP-based echo can); I'm
 currently passing through some of my in-bound calls to a legacy PBX  
 (which
 I hope to eventually replace).  That being said, until I do, I'd  
 like to
 kill echo cancellation for the passed-through calls -- I don't want  
 to
 mess with their fax reception.

 Any idea how to do this?

 Is

   echocancelwhenbridged=no

 inside zapata.conf what are you looking for?

 If not, what I figured out is if you run

   System(wan_ec_client wanpipe1 disable ${VALUE}) ;

 in your dialplan logic [perhaps inside a macro called with the M()
 option for Dial()] would do the trick.

 Don't forget that you obtain Zap/${VALUE}-1 from ${CHANNEL} (using
 some variable stripping) and to run

   System(wan_ec_client wanpipe1 enable ${VALUE}) ;

 at Hangup.


 Regards,

 -- 
 Octavio H. Ruiz Cervera
 Tel.: (+52 55) 8590-9000 Ext. 7016
 Mobile: (+52 1 55) 14-087790
 Mobile: (+52 1 55) 41-351242

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Re: [asterisk-users] Remote Support

2008-07-28 Thread Jerry Jones

On Jul 28, 2008, at 5:50 PM, Jason Parker wrote:

 Philipp Kempgen wrote:
 I would suggest screen ( http://en.wikipedia.org/wiki/GNU_Screen ).
 screen doesn't solve the security aspect of your question though.

 Grüße,
 Philipp Kempgen

 Actually, it could.  What I've done before, is give out an  
 unprivileged account
 on the box (or some intermediate gateway box).  Once they log in,  
 you ask them
 to run screen (as the unprivileged user) to connect to a session  
 you've created,
 then proceed to login as root yourself.


 If they disconnect their screen session, they leave your root  
 terminal.  You can
 also kill the screen session at any time.

 _

If you have X running you could also do VNC which would let you see  
what they are doing. Perhaps just change run level when they need  
access?


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Re: [asterisk-users] Two way bandwidth test

2008-07-16 Thread Jerry Jones

On Jul 16, 2008, at 3:11 AM, Femi wrote:

 If you can get a machine at the other end of the link you could use  
 the
 Mikrotik bandwidth tester
 You can find it here - http://www.mikrotik.com/download.html

 Femi

or just run iperf on each end


http://sourceforge.net/projects/iperf

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Re: [asterisk-users] Telco MWI with Asterisk 1.6-beta9

2008-06-23 Thread Jerry Jones

On Jun 22, 2008, at 6:51 PM, Kevin P. Fleming wrote:

 Jim Duda wrote:

 My Telco service is Verizon FIOS.  I know that MWI is working,  
 because
 if I pick up an analog phone set attached to the line, I can hear the
 stutter tone.

 The MWI detection in chan_zap/chan_dahdi is not for stutter tone; it
 supports either FSK MWI pulses (slimier to Caller ID, but transmitted
 during idle times on the line), or neon-style pulses of AC.

 Unless your telco service specifically supports phones that can  
 display
 whether you have new messages (and how many), you don't have the right
 kind of MWI signaling from the telco. It is doubtful that *any*
 residential phone service will work in the way that chan_zap is
 expecting; FSK and neon MWI signaling are generated by legacy PBX
 systems with analog ports, not telco (CO) switches.



Actually CLASS MWI, ie FSK, is a standard feature of Telco COs.

It may be used with stutter, they are not exclusive, check with Verizon.

I designed and manufactured these 20 years ago and Kevin is correct  
it uses same technology as CallerID known as CLASS. The analog  
styles, which I also designed and manufactured, are only found on PBX  
systems. There are several flavors that all signal based on some  
voltage mechanism.



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Re: [asterisk-users] Polycom SIP and DHCP problem

2008-06-10 Thread Jerry Jones

On Jun 9, 2008, at 2:29 PM, Lyndon Griffin wrote:

 Apologies - I know this isn't either Polycom or ISC support, but if
 anyone would have an answer to my problem, I'm certain they would  
 be on
 this list.

 I'm experiencing odd behavior with Polycom handsets obtaining DHCP
 addresses.  It always worked fine for me up until a few months ago.
 Unfortunately, I can't narrow down when it stopped working, or  
 why.  All
 my Polycoms now appear to ignore my DHCP server entirely, according to
 the following pattern:

 Polycom - DHCPDISCOVER
 Server - DHCPOFFER on the correct network
 Polycom - DHCPREQUEST on the wrong network
 Server - DHCPNAK
 Polycom - Rinse, repeat ad infinitum


Had the same issue a year or so ago - it related to a code version on  
the Polycoms. We wiped the flash and let them reload software I  
think. dont think we changed code but that took care of the issue.  
This was on one of our IP430 installs, never had it happen with 6xx  
series - yet.

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Re: [asterisk-users] PoE budget

2008-06-07 Thread Jerry Jones

On Jun 7, 2008, at 9:51 AM, Rob Hillis wrote:

 On the Linksys side, we have a load of SRW-224P switches out in  
 the wild powering 24 Snom 370s (around 7W each) off each switch.




 Likewise, we sell these things by the bucket load and have no problems
 powering phones from all 24 ports.


Just curious - have these ever gotten quieter? We installed one when  
they first came out and it was WAY to loud for an office environment,  
data center would be OK.

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Re: [asterisk-users] PoE budget

2008-06-05 Thread Jerry Jones

On Jun 5, 2008, at 5:08 PM, Bill Michaelson wrote:


 I'm considering using a PoE switch like this...

 http://www.tigerdirect.com/applications/SearchTools/item- 
 details.asp?EdpNo=3023334CatId=2800

 ...to power as many as 24 Polycom phones of varied kinds.

 The sales lit indicates 190 watts available for PoE devices.  But  
 I'm concerned about a problem someone reported elsewhere...

 They said...
 -- 
 --
 Is there a reason that Polycom phones do not support PoE classes?  
 We ran into a scenario recently where we could only power 11  
 Polycom 550's on a 24 port switch.

 This is because the Polycoms do not announce themselves as being in  
 a specific PoE class, even though the phones only need 6W the  
 switch assumes they need as much power as possible and allocates  
 14.5W to each port. We have had to resort to running unsupported  
 firmware on the switch to get it to power 24 phones.
 -- 
 --

 Does anybody here have insight about this?



have used many fsm7326p to power 24 phones or 726tp to power 12  
phones and they work great

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Re: [asterisk-users] DTMF

2008-05-05 Thread Jerry Jones
And you are using g.711 so the sounds are passing correctly and not  
being distorted? Try calling a person and pressing digits to verify  
they are inband during call?


On May 5, 2008, at 4:31 PM, Jason Wolfe wrote:

 Yes, and I verified watching the output that it was reading the  
 new .conf
 file.

 jason


 -Original Message-
 From: [EMAIL PROTECTED]  
 [mailto:asterisk-
 [EMAIL PROTECTED] On Behalf Of Eric Wieling
 Sent: Monday, May 05, 2008 4:58 PM
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 Subject: Re: [asterisk-users] DTMF
 
 Did you remember to do a reload in the Asterisk CLI?
 
 Jason Wolfe wrote:
  Ok, I removed the T/t/w/W options but unfortunately it is  
 still
 responding
  the same way.
 
  Ps. I have no options set on the dial() function now.
 
  jason
 
  -Original Message-
  From: [EMAIL PROTECTED]
 [mailto:asterisk-
  [EMAIL PROTECTED] On Behalf Of Eric
 Wieling
  Sent: Monday, May 05, 2008 4:31 PM
  To: Asterisk Users Mailing List - Non-Commercial
 Discussion
  Subject: Re: [asterisk-users] DTMF
  
  Remove the T/t/w/W option from the Dial line.
  
  Jason Wolfe wrote:
   Ok, ever had one of those issues that you're  
 sure is
 quite
  simple to solve
   but you can't seem to get anything useful from  
 Google
 or
  anywhere else and
   so you're ready to throw your computer out the
 window? Well,
  I'm there!
  
   I am using a simple Zyxel VoIP phone to dial  
 outbound
 calls to
  a PSTN
   termination provider, so my extension file is one
 command.
  Dial()
  
   Anywhere I call I probably need to enter an
 extension, but as
  it should,
   asterisk tries to respond to these key presses.  
 How
 do I pass
  the DTMF tones
   through so that I can navigate the IVR of the  
 system
 I'm
  calling???
  
  
  --
  Consulting for Asterisk, Polycom, Sangoma, Digium,
 Cisco, LAN,
  WAN, QoS,
  T-1, PRI, Frame Relay, Linux, and network design.
 Based near
  Birmingham, AL.  Now accepting clients worldwide.
  
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 asterisk-
 users
 
 
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 http://lists.digium.com/mailman/listinfo/asterisk-users
 
 
 
 --
 Consulting for Asterisk, Polycom, Sangoma, Digium, Cisco, LAN,
 WAN, QoS,
 T-1, PRI, Frame Relay, Linux, and network design.  Based near
 Birmingham, AL.  Now accepting clients worldwide.
 
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Re: [asterisk-users] Need some input for Quad T1 and channel banks.

2008-04-03 Thread Jerry Jones

On Apr 2, 2008, at 9:22 PM, Al lists wrote:

 Bad memories from AudioCodec :)



Second this.

My favorite is Vega, but they have terrible support in US.

Have many Adit600 connected via Digium T1 - work great. Even FAX if  
PSTN PRI connected to same card.

And no the Adit600 is not a switch, hence it does not support PRI  
signalling, it will pass it through and perform DACS functions very  
well. You can also buy their CMG card and turn into a gateway, but it  
will be MGCP not SIP. If using as a channel bank I strongly recommend  
their newer FXS-C cards, they support line testing and are the only  
diagnostics available for the FXS ports.

Also I hear Carrier Access is now Turin Networks.

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Re: [asterisk-users] Dialing off-hook with Polycom SoundPoint IP 430

2008-03-26 Thread Jerry Jones
What does your digitmap on your phone look like? This is what  
controls sending the call to * when it recognizes a complete dial  
pattern. The phone does not send digit by digit. If it is waiting for  
you to press send, then it does not recognize your pattern.


On Mar 26, 2008, at 8:18 AM, Brig C. McCoy wrote:

 Hi…



 I’ve been fighting this for a while now, trying clean builds of  
 Asterisk 1.14.18, 1.14.19rc3, and then 1.6 Beta 6 today.



 No workee. L



 Here’s the results for various calls made off-hook (push the blue  
 Speakerphone button on the Polycom 430):



 988852700 – Phone waits for me to either hit the soft-key “Send” or  
 “EndCall”. If I hit “Send”, it dials through with no problem.

 98168852700 – Before I get the last “0” pressed, the phone presents  
 me with a second dial tone and a prompt at the top of the screen,  
 “Enter more digits”. Asterisk console presents



 “== Using SIP RTP CoS mark 5”



 917852963296 – Before I get the “96” pressed, results as  
 immediately above.



 If I dial these numbers with the phone on-hook, and press “dial”  
 they work fine.



 If I modify my dialplan to remove the dial nine requirement, all  
 three methods of dialing out, off-hook, work fine…although I do  
 have to press “Send” when dialing 8852700.



 The seemingly relevant portion of the dialplan is as follows:



 ;

 ; BEGIN - Outbound Call Handling

 ;

   ;

 [outbound-local]

  exten = _9NXX,1,Dial(${TRUNK0}/${EXTEN:1})

  exten = _9NXX,n,Congestion()

  exten = _9NXX,n,Hangup()



  exten = _9NXXNXX,1,Dial(${TRUNK0}/${EXTEN:1})

  exten = _9NXXNXX,n,Congestion()

  exten = _9NXXNXX,n,Hangup()



  exten = 911,1,Dial(${TRUNK0}/911)

  exten = 9911,1,Dial(${TRUNK0}/911)



 [outbound-long-distance]

  exten = _91NXXNXX,1,Dial(${TRUNK0}/${EXTEN:1})

  exten = _91NXXNXX,n,Congestion()

  exten = _91NXXNXX,n,Hangup()



 [hang-up]

   ; Hang up

   ;

  exten = s,1,Playback(thank-you-for-calling)

  exten = s,n,Playback(goodbye)

  exten = s,n,Hangup()

   ;

   ;

 ;

 ; END - Outbound Call Handling

 ;***



 The only difference between the Asterisk versions is the presence  
 on the Asterisk console of an error message with Asterisk 1.4.18  
 and 1.4.19rc3, which is similar to the one noted on the forums:  
 “NOTICE[6145]: chan_sip.c:13795 handle_request_invite: Failed to  
 authenticate user 6000 sip:[EMAIL PROTECTED];tag=whatever it  
 was” I do not see that error message on the Asterisk console for  
 1.6 Beta 6.



 The forums note which seems in the neighborhood is at



 http://forums.digium.com/viewtopic.php? 
 p=63872sid=aff61bbd5ddeea61bc831239b220db23



 Anyone have any bright ideas on what might be wrong and/or  
 troubleshooting tips?



 …brig

 --

 Please direct emails to [EMAIL PROTECTED] or call  
 816-767-5549. This will help with issues getting full exposure to  
 the dept and allow for the quickest response.



 Brig C. McCoy

 IT Help Desk

 ThyssenKrupp Access Corporation

 4001 East 138th Street

 Grandview, MO 64030 USA

 Phone: +1 816-767-5577

 Fax:   +1 816-765-6459

 Email: [EMAIL PROTECTED]

 Internet: www.tkaccess.com  www.thelev.com



 Committed to Improving the Quality of Life. ThyssenKrupp Access,  
 the world's most trusted name in
 accessibility and home elevator solutions



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 third parties. For this reason our e-mail messages are usually not  
 legally binding. This electronic message (including any  
 attachments) contains confidential information and may be  
 privileged or otherwise protected from disclosure. The information  
 is intended to be for the use of the intended addressee only.  
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 this e-mail in error please notify me immediately by reply e-mail  
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Re: [asterisk-users] Newbie Polycom: IP601 console with expansion module

2008-03-12 Thread Jerry Jones
The Polycom will display a different icon if DND


On Mar 12, 2008, at 2:04 AM, Lee, John (Sydney) wrote:

 Special dialplans for reception are entirely up to you.  The only
 reason
 reception phones have different dialplans to normal extensions is  
 that

 often people want the receptionist's phone to behave a little
 differently.
 Thanks Rob.

 I talked to the receptionist this afternoon.  She said it would be  
 great
 if the expansion module could show whether a staff is engaged on the
 phone or whether the staff has turned on DO NOT DISTURB (BTW, can
 Asterisk flag a phone as DO NOT DISTURB?).

 Any thoughts?


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Re: [asterisk-users] Background Noise Elimination

2008-01-08 Thread Jerry Jones

On Jan 7, 2008, at 6:19 PM, Matt Riddell wrote:

 -BEGIN PGP SIGNED MESSAGE-
 Hash: SHA1

 Norman Franke wrote:
 Greetings!

 We have a somewhat noisy background in our call center, and I'd  
 like to
 reduce this. Obviously, we could plaster the walls with sound  
 absorbing
 material, but is there anything we can do in software either using  
 any
 algorithms for our open source-based SIP library or inside Asterisk
 itself? Related to this, anyone have a good source for good panels?

 We are using Plantronics noise canceling headsets, which don't really
 seem to work all that well. Our ancient system handled noise much
 better, but I suspect that was partly due to the Dialogic ADPCM
 algorithm used that just reduced the intelligibility of lower volume
 noises in general. We are using PCMU direct from the agent's mic to
 through Asterisk to PRIs, so we don't suffer from compression
 artifacts. The down side, is that you can make out even very quiet
 conversations in the background (like 3 agents to one side.)

 How have people handled this? I'm experimenting with a noise gate  
 that
 will lower the volume when the agent isn't talking, but that won't  
 help
 when the agent is talking.

 Nah, there's nothing really.

 The noise gate is your best bet.  I would assume that while an  
 agent is
 talking the customer will be listening to the agent, so the background
 noise will hardly be noticeable.

 The issue is, while two people are talking its pretty hard to remove
 just one of them from a wave file.

 Try the noise gate and see how you go.

 Oh, you might want to try a downwards expander instead (a noise  
 gate but
 with ratio as well as threshold).


We have an IP600 located in our colo, a very noisy environment. For a  
spooky experience make a phone call and pass the call through a  
Ditech audio processor in the path of the PRIs. You will hear no  
background noise. You can even use the speakerphone. Even Polycom to  
Polycom is not too bad. But an all IP path to anything else and you  
cant hardly hear the other person.



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Re: [asterisk-users] Polycom Digit Map

2007-12-31 Thread Jerry Jones

On Dec 31, 2007, at 11:36 AM, Michael Munger wrote:

 I need the digit map to call China. Example number:



 011-86-10-6887-



 011-International (obvious)

 86 is country code (China)

 10 is city code (Beijing)

 Last 8 digits are the number.



 I tried using 011xxx.T but it always asks me to enter more digits.  
 Tried some variations as well, but no joy.



Yours should work if you wait long enough for t to timeout.

How about 01186xx?

Plus, IARC, when dialing offhook, pressing # should terminate dialing  
and send what it has at that point.


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Re: [asterisk-users] One server, multiple companies

2007-12-14 Thread Jerry Jones
[incoming]
exten = 2125551211,1,GoTo(companyA,1)
exten = 2125551212,1,GoTo(companyB,1)
exten = 2125551213,1,GoTo(companyC,1)

[companyA]
exten = 2000,1,Dial()

[companyB]
exten = 2000,1,Dial()

[companyC]
exten = 2000,1,Dial()



On Dec 13, 2007, at 5:53 PM, Diego Andrés Asenjo González wrote:



 -- Mensaje reenviado --
 From: Eric C.  [EMAIL PROTECTED]
 To: asterisk-users@lists.digium.com
 Date: Sun, 9 Dec 2007 19:55:51 -0500
 Subject: [asterisk-users] One server, multiple companies

 Hello all,

 Just starting to setup asterisk v 1.4.11 and need to run three  
 distinct phone systems for three different companies.
 So far, I have inbound lines going to the appropriate dial plan  
 within the extensions.conf file. I'm using

 exten = _X.,1,NoOp(FROM NUMBER:  ${SIP_HEADER(TO):5:10})

 to determine which number is being dialed by the caller and then  
 using a gotoif to get to correct greeting (correct company).

 My question is... lets assume all three companies have extension  
 numbers being 2000, 2001  2002, how does one separate them?
 Or, lets say the extensions are:

 company A -- 2000, 2001,2002
 company B -- 3000, 3001, 3002
 company C -- 4000, 4001, 4002

 Since they're on one server with one asterisk process, how can I  
 use context correctly so that the user at 4002 cannot get through  
 to the user at company A whose extension is 2000 as currently, I  
 can dial 2000 from phone 4002.

 That's my current problem, how should this be setup?  Is my  
 architecture correct? Should I be running different processes for  
 each company? Can context resolve what I need?


 Hi,

 You should try DeStar, a management interface for Asterisk:

   http://destar.berlios.de/

 DeStar supports Virtual PBXs, then you can install it and take a  
 look at the dialplan. Sorry for the late answer but I've just read  
 the list messages.

 Bye,

 Diego Andrés.

 So

 Please advise.

 thanks,
 Otto



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Re: [asterisk-users] Asterisk SIP Microsoft Outlook Integration

2007-12-11 Thread Jerry Jones

On Dec 10, 2007, at 7:45 AM, Michael Melia Jr. wrote:

 I haven't found outcall that confusing though I do agree that a TAPI
 Driver that makes use of the available outlook call functions will  
 make
 for the easiest, most streamlined user experience.

 I also agree that these convenience and little feature are very
 important especially with Microsoft entering the VOIP platform market
 with a product that is sure to integrate with the users desktop and
 office extremely well and in every aspect.  Asterisk need this
 functionality to stay competitive on the end user experience front.


I do like the concept of using sip-tapi. I looked at a couple years  
ago and if I remember coorectly it communicated via SIP vs the  
manager interface. Much better in my opinion. Although I never was  
able to get it working correctly, then again I dont do windows.


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Re: [asterisk-users] What's the deal with ATAcomm?

2007-09-27 Thread Jerry Jones
I will miss them. It was nice having a local company with a few  
Polycoms in stock most of the time. A month or so ago we needed some  
quick and were unable to contact them, either through their toll free  
or local numbers. I swung by their office last week and nocticed it  
was vacant.


On Sep 27, 2007, at 1:49 PM, Darrick Hartman (lists) wrote:

 Doug wrote:
 http://www.atacomm.com/

 ATACOMM

 Dear Atacomm Customers,
 We apologize, but as of 6:00pm CST Friday, September 21st, Atacomm
 and its parent company Ataractic Corporation has ceased
 operations.  We appreciate the 7 years of loyalty and support from
 our customers.  We sincerely regret any adverse effects this may  
 have caused.


 I'd say that's pretty self-explanatory.  My credit card company is
 trying to recover about $800 in fraudulent charges for duplicate
 transactions and failing to send the merchandise for a transaction  
 that
 dates back to late August.

 Normally I'd say this sort of thing belongs only on the biz list, but
 this sort of issue may affect so many people it's worth noting here  
 (but
 not dragging out with hundreds of me toos).
 -- 
 Darrick Hartman
 DJH Solutions, LLC
 http://www.djhsolutions.com

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Re: [asterisk-users] Linux-HA and Asterisk

2007-09-12 Thread Jerry Jones
How about 20+ on a Qwest DSL modem hitting our server? Works great.


On Sep 12, 2007, at 7:23 AM, Dovid B wrote:

 Eric,
 Try 5 polycoms behind the same NAT router. Let me know when you  
 grab a drink
 ;)

 - Original Message -
 From: Eric ManxPower Wieling [EMAIL PROTECTED]
 To: Asterisk Users Mailing List - Non-Commercial Discussion
 asterisk-users@lists.digium.com
 Sent: Wednesday, September 12, 2007 2:43 PM
 Subject: Re: [asterisk-users] Linux-HA and Asterisk


 Polycoms work just fine behind NAT.

 Mike Clark wrote:
 Chris Mason (Lists) wrote:
 Mike Clark wrote:


 Yes, the Asterisk boxes were on private addresses. The Polycoms  
 are
 also
 behind a NAT. Yes, I tried using externip in sip.conf and this  
 allowed
 registration, and calls to be placed, but no audio. Unfortunately,
 Polycom does not support STUN.

 Your problem is not Linux-HA, it looks like that is fully  
 functional.
 Your problem is the same one many people come across. You can't put
 Polycom phones behind NAT, it won't work.
 If you have to have the phones behind NAT, which I advise  
 against, use
 Linksys which probably work better, and use a SIP aware NAT device.
 Better still, put the phones on the same network as the Asterisk  
 PBX and
 say goodbye to your problems.


 Thanks Chris. Unfortunately, these solutions aren't an option. I  
 guess I
 was hoping someone had found the silver bullet or some undocumented
 Asterisk feature that solved the issue. Back to the drawing board.

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Re: [asterisk-users] Prevent multiple sip registrations

2007-09-11 Thread Jerry Jones

On Sep 11, 2007, at 7:29 AM, Eric ManxPower Wieling wrote:

 Rizwan Hisham wrote:
 well he does not have access to hi sip settings, so he cant edit the
 host=differentIP every time he moves or registers from anyother  
 place.
 Actually he should be able to register from anywhere in the world  
 but once
 he has registered with us, i dont want anyone else to register  
 with my
 asterisk using his credentials.

 Then make sure nobody else knows his credentials.  This isn't rocket
 science.

 How exactly do you propose to determine of the user moved the  
 device to
 a new location .vs. a 2nd device trying to register with the same
 credentials.

 In any case, Asterisk does not have any facilities to do what you want
 to  do.

How about some method of checking for a current registration when a  
new one is received. If presently registered at a different IP then  
disallow new attempt.

No I dont know any existing tool within * to accomplish. Anyone else?




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Re: [asterisk-users] low-level dump for PRI dchan debugging

2007-08-09 Thread Jerry Jones

On Aug 9, 2007, at 9:37 AM, Erik Anderson wrote:

 On 8/6/07, Erik Anderson [EMAIL PROTECTED] wrote:
 I've been going back and forth with my telco for several days, trying
 different configurations to get a new PRI to come up.  The bchannels
 are all up and the T1 is not in alarm status.  The dchannel  
 refuses to
 come up however.  We've tried ni2, qsig, and now dms100 for the
 switchtype.  The telco tech I've been working with says that he's  
 been
 sending reset all channels signals to my system, to which he's
 getting an establish remote response from my asterisk box.  I've
 been running a packet dump (wanpipemon -i w1g1 -c trd) of my d- 
 channel
 this whole time and have yet to see a single incoming packet.  I
 believe I *should* be seeing an incoming packet when he sends the
 reset, correct?  Is there any way to do a completely raw dump of the
 d-channel?

 Thanks to everyone who offered suggestions on how to troubleshoot this
 issue.  After working with the telco for over a week on this, I
 finally got them to admit today that they have a configuration
 problem.  I had been telling this since day 1, but they didn't listen
 to me.  Their change in perspective came when they had a tech come
 on-site with a PRI emulator device.  He connected that directly to my
 asterisk server and was able to make calls with no issues whatsoever.
 Fortunately after this final test, they admitted that the problem must
 be on their end.  Hopefully they'll get it sorted today.

 As an aside, I had a quick question regarding smartjacks.  Is there a
 jumper or something on the smartjack itself to change from an
 old-style EM T1 to a PRI?  I'd think that change would happen in the
 telco's switch, but I just thought it might be a possibility.  In my
 case, as I stated in my original email, the bchannels come up fine,
 but not the dchannel.  This makes me think it could be something
 simple...

It will be something simple, like getting a clueful tech on their end.

No the smart jack has no bearing on d channel.

Old style or new style the T1 is used however the gear on either end  
says it should be. The smart jack just passes info through itself.



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Re: [asterisk-users] Learn some terminalogy before mounting this task.

2007-07-02 Thread Jerry Jones

On Jul 2, 2007, at 4:31 PM, James R. Stevens wrote:

 All,

 It's been some time since this thread was alive but we are now seeing
 some progress in this project. Which I will document.
 We have ordered a T1 for the new building which we are moving (We are
 getting 14 channels of the T1.) and have a Sangoma A101 card for a 3U
 rack server.
 The T1 will have B8ZF decoding and ESF framing  which the sangoma card
 should handle.

 They asked me if we want NI1 or NI2 ?? Is this a reference to the  
 PRI ?
Yes. You want NI2.



 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Pierre
 Marceau
 Sent: Tuesday, April 10, 2007 11:25 PM
 To: asterisk-users@lists.digium.com
 Subject: Re: [asterisk-users] Learn some terminalogy before mounting
 this task.

 James,

 I'm sorry that I can't add anything but just wanted you to know that I
 am watching this thread with great interest and suspect that many  
 others
 will too.

 Thanks in advance for posting lots of details as you go thru the
 process.

 Pierre


 [EMAIL PROTECTED] 4/10/2007 10:41:36 PM 

 Hi James,

Admittedly, the terminological and conceptual barrier may present
 some
 impediments to the completeness and specificity of answers, so we  
 might
 have to work at this a bit, but let's see how we can help:

 On Tue, 10 Apr 2007, James R. Stevens said something to this effect:

 We have a T1 coming into the building(FYI-Our Voice and Data are on
 separate T's) terminating at the Smart Jack.

Are you implying that there are two T1 circuits -- one voice,  
 and one

 data?  Or do you mean that the T1 is channelised and some of the
 channels
 are used for voice and some for data?  That's kind of what it sounds
 like.
 Sounds like you can do 7 calls on voice channels and the rest are
 provisioned as a clear-channel data pipe.

That would mean that you have some equipment for breaking them  
 out on

 your premises.  The channel bank would break out the voice lines as  
 FXO
 analogue lines (if you set it to) and those probably feed into your  
 PBX.

 The rest of the channels used for data would probably be signaled  
 out on
 another T1 interface, but with some subrate DS0 channels missing.
 That's
 ust a guess.

But what you say below suggests that my theory is wrong, so perhaps
 it is
 the case that you have separate voice and data T1s after all, even
 though
 you refer to it in the singular.

Do be aware that under no circumstances does anyone generally refer
 to a
 T1 as a T.  :)

 I can tell you our current phone system can handle 7 phone calls at a
 time:

   Does this mean the T only has 7 channels provisioned out of the 24
 possible?

This is possible.  Do you happen to know what kind of signaling is
 used
 on it?  Is it an ISDN PRI, or an EM trunk?

  Does a channel (In terms of the T1) = a port?

A port on what?  The channel bank?

Channel banks generally do break the DS0s (subrate 64 kbps  
 channels,
 of
 which there are 24 on a T1) out, but some more sophisticated ones have
 the
 capability to do other things as well.

If so, the answer is yes.

  How many phone calls can one TDM400 support concurrently? (four ??)

If it has four FXO ports and four FXO modules, yes.  They come in
 different combinations.  Some come with 2 FXO (outside POTS lines  
 to CO)

 and 2 FXS (plain analogue POTS handsets) ports, etc.

  Would I be better off getting a Zapata T1 card and forgetting the
 Channel bank all together(Use the digital signal)?

You could do that.  Personally, the easiest approach I would say
 would be
 to order a PRI.  They've probably considerably gone down in prices,  
 too,

 especially if you go shopping with some friendly CLECs.  The rule of
 thumb
 in the industry is that generally, once you pass the threshold of  
 six or

 seven POTS lines, it becomes economical to just order an entire  
 PRI, and

 once you do that, there usually aren't *very* considerable savings  
 to be

 gained from turning down all but a few channels.  A PRI has 23  
 channels
 (bearer channels (B channels)) and one signaling channel (D
 channel);
 it's a type of T1-based ISDN interface.

So, you might potentially be able to get 23 in/outbound phone lines
 for
 roughly the same cost or a modest increase, which would increase your
 organisation's capacity to do things like conference calling and other
 things which tie up large amounts of outside lines.

Do beware that if you go this route, PRIs can be ordered as
 inward-only
 (typically used for modem and termination-only telephony applications
 like
 voicemail, IVR, conferencing, etc.) or bidirectionally.

 If we go with a Zapata T1 card for the Asterisk server would we be
 able
 to provision an analog phone line, for say a FAX machine from it?

No, not if the card doesn't have FXS ports on it.  But you could  
 get
 another Digium or Digiumlike card that does, even if it's just a
 single-port (like the hugely popular 

Re: [asterisk-users] FXS channel bank

2007-06-28 Thread Jerry Jones

On Jun 28, 2007, at 8:00 AM, pixiesfr wrote:

 hello,

 We looking for a channel bank to connect 120 analogs phones, in SIP to
 an Asterisk ..

 Did someone have some product in mind.

A channel bank must connect via a T1 by definition, which would then  
give you 24 phone lines per T1. This would require 5 T1 connected to  
your asterisk server. OK 4 if E1 as it probably is in your case.

However with your requirement for SIP you are looking for a gateway  
to connect your phones. Most are 24 port, though some are 48 port.  
Names to look at would be Carrier Access, Audiocodes, Vega etc.

I do like the Vega unit except for their support - or lack thereof -  
here in the US. They do have both 24 and 48 port units.

Your other option would be to do GR303 which would allow you to hang  
many lines off a few T1/E1 circuits, except it is definately not SIP.  
If phones are not at location of your asterisk server and you really  
want to do sip, it may be simpler for this many phones to install an  
additional asterisk server at the remote location and install a quad  
port T1/E1 card and hang channel banks off it.

Good Luck

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Re: [asterisk-users] Inexpensive Layer 3 Switch?

2007-06-26 Thread Jerry Jones
You do not need an L3 switch for this, just any managed switch which  
does vlans
Unless there is something else?

On Jun 26, 2007, at 12:07 AM, Marty Mastera wrote:

 Any recommendations on an economical layer 3 switch?  Preferably  
 something that you have hands on experience with connecting to IP  
 phones with attached PCs? Specifically I need the ability to set  
 the VLAN in the phone to tag voice packets and to set a native VLAN  
 on a per port basis on the switch to put the untagged packets from  
 the attached PC into a separate VLAN.


 POE is not a requirement but if you have suggestions for an  
 economical layer 3 switch with POE I’d be glad to hear them…so far  
 I’m looking at the SFE2000 from Linksys.


 thanks


 No virus found in this outgoing message.
 Checked by AVG Free Edition.
 Version: 7.5.476 / Virus Database: 269.9.7/868 - Release Date:  
 6/25/2007 12:20 PM

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Re: [asterisk-users] High Port Count ATA

2007-06-01 Thread Jerry Jones
You can add their gateway blade to convert to voip via ethernet, but  
it only does mgcp.


How about doing GR303 to an access navigator with channel banks  
hanging off that? Pricey but carrier class gear and scales WAY up.


Could also do Adtran total Access concentrator (4303?) feeding their  
total Access 1500 with TR08 would be more dense and possibly cost less.


Best way is also going to be determined by how many calls up at one  
time.


Going with one of the 48port sip gateways may be ok if locally peered  
with the Asterisk server.


On May 31, 2007, at 5:49 PM, Douglas Garstang wrote:


Cory,



I’m not quite clear on that. Do these channels banks have an IP  
uplink port so that each FXS port can SIP register to asterisk?




Doug.



From: [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] On Behalf Of Cory Andrews

Sent: Thursday, May 31, 2007 2:54 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] High Port Count ATA



Channel banks would work.  Rhino works well, or if you need more  
chassis density, try the Carrier Access ADIT600 configured with FXS  
blades.




Cory J Andrews



From: [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] On Behalf Of Douglas Garstang

Sent: Thursday, May 31, 2007 4:22 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] High Port Count ATA



I’m trying to find a high port count ATA device. We have a lot (up  
to 110) analog devices that we need to bridge to IP. Rather than go  
out and buy 110 ATA’s, it would make more sense to buy a single  
chassis type device with some number of ports and blades. Anyone  
know if such a device exists?




Thanks,

Doug.



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Re: [asterisk-users] Polycom Static IP

2007-05-29 Thread Jerry Jones
When turning of dhcp, dont forget to set all other attributes  
manually. Ones that would effect this are


IP Address
Subnet mask
Gateway
boot method tftp/ftp
Server Address
username/password if ftp
vlan

Assuming you are setting a hard IP for the server, if using a url  
then donot forget to add dns entry also



On May 28, 2007, at 3:23 PM, Steve Totaro wrote:

Sounds like a firmware bug, VLAN or other network configuration bug  
in the phone (subnet perhaps?)


Thanks,
Steve Totaro
http://www.asteriskhelpdesk.com
KB3OPB


From: [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] On Behalf Of Forum

Sent: Monday, May 28, 2007 3:56 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Polycom Static IP



I am still having issues with my Polycom 301 phones when I disable  
DHCP.  I give the phone a static address and I keep getting the  
error ‘could not contact boot server using existing config’.  As  
soon as I set it back to DHCP enabled the phone can see the boot  
server and I’m online.




Steve





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Re: [asterisk-users] Calls in ulaw, not gsm as desired

2007-05-02 Thread Jerry Jones

A simple glance at their website will tell you this about the 501

 G.711 μ/A and G.729A (Annex B) configuration 



On May 2, 2007, at 12:22 PM, Jaswinder Singh wrote:

Try ilbc if the phone supports (free) or g729  ( better but your  
asterisk will need license if you want to transcode calls from g729  
to other codecs or want to record calls ) .  Also check your phones  
config if its support multiple codecs . .


On 02/05/07, Rob Schall [EMAIL PROTECTED] wrote:
So I reloaded things and had just gsm set for 2 of my polycom 501  
phones. However, the logs say No codec found, which leads me to  
believe that polycom 501 phones can't use gsm. Does anyone have  
something like this working? If not gsm, is there a better option  
with these phones over a low bandwidth situation?




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Re: [asterisk-users] Polycom SP 601 Reboot Issue- Help!

2007-04-24 Thread Jerry Jones
The only reboot issue I have with 1 sidecar is the side car deciding  
to randonly rebbot, not the phone itself


Perhaps upgrading to 2.1 will help?


On Apr 24, 2007, at 10:51 AM, J French wrote:

I have a Polycom 601 with 3 expansion modules running 2.0.3.  We  
have Buddywatch set up on around 42 users on the expansion  
modules.  We are experiencing reboots on the 601.  Today it  
happened twice after users paged through the phones.  The page  
groups have about 23 phones each.  There is a third page group  
comprising all 46 phones.  I'm thinking it may be an issue with  
changing buddywatch state on so many buddies so quickly.  Also, the  
cpu usage is pegged at 100% for around 3 minutes after it reboots,  
FWIW.


Anyone else experiencing rebbots on the 601?  Advice is really needed!

Thanks
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Re: [asterisk-users] Polycom 501 issue with latest firmware: sluggishkeys - new info

2007-04-16 Thread Jerry Jones


On Apr 12, 2007, at 1:49 PM, Kevin P. Fleming wrote:

Got off the phone with Polycom on this  I have the same  
problem with

my new 601 phone here (haven't seen the problem on the 650).


I am using an IP650 with the latest firmware (and the corresponding
sip.cfg file) and I have seen this behavior. It is most noticeable  
when

on-hook dialing, where I will dial two or three digits and then press
the fourth digit and nothing appears on the display for 1-2 seconds  
for

that keypress.


I am using new files with my 601/sidecar

I have the issue and agree with Kevin, though I do mostly use it on  
hook. I have also noticed the end call or speakerphone button to be  
inoperative at times. It definately appears they have a bug and are  
not reading keypress in a timely fashion. I have also notice the  
sidecar has resumed its frequent rebooting again, had died down  
somewhat with the 2.0 code stream, but is back more often now with  
the 2.1. The phone is fine, but the sidecar will reboot randomly -  
whether idle or on a call.

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Re: [asterisk-users] Loudspeaker

2007-04-16 Thread Jerry Jones
Hmm - just received an email from these guys last week. I know  
nothing about them.



On Apr 15, 2007, at 9:23 PM, cb wrote:


On Apr 15, 2007, at 9:53 PM, Klaverstyn, David C wrote:

When a call comes in I want to ring an extension that happens to  
be loud speaker.   The users can the press *8 to answer the call.   
Is there a SIP device that I can connect to Asterisk as an  
extension that can accomplish something like this?
Do you already have the loud speaker? If not, I know there are  
various vendors of extension phone bells that do nothing more than  
plug into an analog line and ring the nice loud bell when a ring  
signal is received.


You could easily combine one of those with a cheap ATA with FXS port.

-chris
www.mythtech.net


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Re: [asterisk-users] FW: Polycom 501 issue with latest firmware : sluggish keys

2007-04-11 Thread Jerry Jones
I have actually noticed it on my personal 601 after upgrading past  
1.6.7 to 2.0 and 2.1


Yes it is still doing this and is very annoying. Hopefully Polycom  
will fix by next release.





On Apr 11, 2007, at 4:33 PM, Noah Miller wrote:


Hi Mike -

Somebody was helpful enough to give me the very latest release of  
Polycom's

firmware (2.1.0).  Unfortunately, I still get that issue.

So I'm stuck asking again: Anybody ever got that?


I've got quite a few Polycoms of various models running in a number of
asterisk installs.  Some of them are on 1.6.7, but most are on 2.0.3
or 2.1.0.  I haven't seen this one at all.  I would definitely call
your reseller to have them bring it up with Polycom.  If your reseller
won't take the time, you may be able to find others that will - if you
buy a phone from them ;-).  www.voipsupply.com comes to mind, but I'm
sure there are other vendors who will go to bat for you.

- Noah
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Re: [asterisk-users] Polycom 501 issue with latest firmware : sluggish keys

2007-04-11 Thread Jerry Jones
It has nothing to do with actually dialing. Even trying to press end  
call or the speakerphone button does not work at times.


Have tried removing side cars etc, but definately seems to be a bug  
in the 2.x code stream.



On Apr 11, 2007, at 5:37 PM, Eric ManxPower Wieling wrote:


Jim King wrote:
I've seen an issue like this from time to time on 601s, even with  
the latest firmware.  Not just the softkeys, but also the dial  
keys.  The phones seem to run slow sometimes, failing to respond  
to a key press right away but getting to it eventually.  It  
usually clears up after a few seconds.
Also, I've noticed that the 601s sometimes ignore key presses  
altogether, just as you describe.

I have not yet found a solution for this problem...


Try setting this in sip.cfg:  dialplan.impossibleMatchHandling=1

I suspect it is either 0 or 2 now.
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Re: [asterisk-users] Multi-Level Queue

2007-03-30 Thread Jerry Jones




The reasoning behind all of this is that I want to ring desk phones  
and then if they don't answer, I want to ring cell phones.  If I  
ring the cell phones too long, someone's voicemail will pick up,  
which I don't want.  So if I set it up where they have to ack it, I  
can ring the cell phones and if someone's vm picks up, it is no big  
deal.


Also the cell will answer with VM if it is turned off, out of range, etc

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Re: [asterisk-users] Re: OT: Patch to OSS app for CDP without a Cisco switch - TESTERS WANTED

2007-03-06 Thread Jerry Jones

On Mar 6, 2007, at 1:55 AM, Tomislav Parcina wrote:


Kristian Kielhofner wrote:

Hey everyone,
 I came across a situation where I needed to use CDP to advertise a
voice vlan to Polycom/Cisco (and other CDP capable phones) without a
Cisco switch.


Hi Kristian!

Thank you for your work. I'm not able to test this right now, but  
I'll sourly need this sometimes.


Hmmm - might be me but I am unable to find the beginning of this  
thread. It does sound interesting.


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[asterisk-users] SOLVED: Call forwarding and 1.2.x

2007-02-23 Thread Jerry Jones

We had an issue, and I know others had posted the same on the list.

Scenario:

Polycom phone user sets call forward to a toll free number(in our case)

Call arrives for the phone, the phone notifys asterisk, asterisk  
dials new number.


Telco drops call. But if you dial direct to the number it is a good  
working number.


Solution

Turns out our carriers DMS had a tuple on the PRI set incorrect.  
Seems they did not like the call forward information element sent in  
rn format. Setting the tuple correctly solved the issue. But it took  
the carrier a call into Nortel to have them figure it out. Switch  
techs had never seen that tuple used before.


Still not sure what the rn format vs any other is yet. Anyone know?
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Re: [asterisk-users] Transfer Caller ID

2007-02-19 Thread Jerry Jones
Not sure about others, but on Polycoms a blind transfer sends  
original callerid, screened sends operators callerid



On Feb 19, 2007, at 8:55 AM, Rob Schall wrote:


I'm sure this was asked before, but I can't seem to make this work...

If a customer dials one of our DIDs, and the operator transfers that
call to another employee, the Caller ID doesn't seem to do what I  
would

expect it to. I would expect it to show the original caller's ID.

Example:
John calls in from the outside using (213-555-1234) and he calls into
the asterisk system (actually the operator).
The operator (a real person) answers the call and presses transfer on
her polycom 501 phone. I see an incoming call From: Operator.  
After I

pick up her call, she presses transfer one final time to complete the
transfer. However, now that the call has been completed, it still  
shows

From: Operator. I need it to show From: 213-555-1234.

I tried setting the o setting in Dial, but that didn't seem to fix
anything.

Rob

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Re: [asterisk-users] Transfer Caller ID

2007-02-19 Thread Jerry Jones

Not an asterisk setting. It is how the endpoints perform the transfer.


On Feb 19, 2007, at 9:21 AM, Rob Schall wrote:


I probably have a screened transfer setup. Is that just a setting
somewhere I can easily change? I'm trying to avoid making users press
extra keys, like #1 or anything like that.

Rob




Jerry Jones wrote:
Not sure about others, but on Polycoms a blind transfer sends  
original

callerid, screened sends operators callerid


On Feb 19, 2007, at 8:55 AM, Rob Schall wrote:

I'm sure this was asked before, but I can't seem to make this  
work...


If a customer dials one of our DIDs, and the operator transfers that
call to another employee, the Caller ID doesn't seem to do what I  
would

expect it to. I would expect it to show the original caller's ID.

Example:
John calls in from the outside using (213-555-1234) and he calls  
into

the asterisk system (actually the operator).
The operator (a real person) answers the call and presses  
transfer on
her polycom 501 phone. I see an incoming call From: Operator.  
After I
pick up her call, she presses transfer one final time to complete  
the
transfer. However, now that the call has been completed, it still  
shows

From: Operator. I need it to show From: 213-555-1234.

I tried setting the o setting in Dial, but that didn't seem to fix
anything.

Rob

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Re: [asterisk-users] Toll-free dialing via PRI problem

2007-01-31 Thread Jerry Jones
This is a common issue with large inbound call center operations.  
They like to cheat. They actually start sending prompts to the caller  
without actually signalling their carrier that they have answered the  
line. Typically they do not answer until a phone is ringing or you  
are in a queue. I do believe this is illegal per the FCC.


From asterisk, you do not hear anything other than ringing as it  
does not cut the audio path through until it receives the answer from  
the far end, hence the steady ringing.


This allows the large centers to reduce their billable minutes by  
enough to warrent them to try it.



On Jan 31, 2007, at 10:51 AM, McGhee, Stefano wrote:




Outgoing calls to certain toll-fee (8XX) numbers fail -- we hear

ringing but the calls are never

answered.  All other calls, and most toll-free numbers are not

affected.  The numbers that are

affected are all travel related companies (United Airlines, American

Airlines, US Air, Starwood

Hotels, etc.) we cannot connect to any of these numbers.


Hey Tim,

All I can offer you is the fact that I see the exact same thing on my
setup that uses * and a TE411P.  I've also seen it when calling Lenovo
tech support and Sirius Satellite Radio.  On the latter two, it  
bypasses

the auto-attendant when I call and connects me straight to an
operator/technician.  When you call on regular PBX or cell phone, you
are greeted by an auto-attendant, press 1, yada-yada.

Let us know what you find out.

Cheers,
Stefano
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[asterisk-users] How would you compare feature set to a Metaswitch?

2007-01-31 Thread Jerry Jones
OK I need some help. Looking for comparisons for a large customer  
wishing to provide voip service over a region. We are up against  
Metaswitch who is claiming they can do anything Asterisk can do. I do  
not have too much information on Metaswitch so am looking for any  
information, preferably real world experience on how Asterisk and  
Metaswitch would compare side by side.



Thanks in advance.

Jerry
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Re: [asterisk-users] Getting confused on signalling mode Vs framing and encoding: T1 CAS

2007-01-24 Thread Jerry Jones


On Jan 24, 2007, at 10:20 AM, Thinselin, Vincent wrote:


Hello,

I'm trying to make my asterisk box to act as a telco, in order to  
reproduce a US environment in europe.

Our telco provider is giving us those settings:

ESF
B8ZF
Inbound = EM Immediate
Outbound sig =Wink Start
Yield to Glare = Yes

Those trunks are using CAS for signaling.

I have tried many configs/combinations in zaptel.conf and zapata- 
channels.conf


In zaptel.conf, when having something like
span=5,0,0,cas,b8zs
and in zapata-channels something like
signalling=featb

try
em_w: E  M Wink Start


I end-up in the log file with something like
chan_zap.c: Got hook complete in MF FGD, waiting for wink now on  
channel 125


If in zaptel.conf I put something like
span=5,0,0,esf,b8zs

My call is immediatly stopped:

Jan 24 17:17:33 DEBUG[25076] chan_zap.c: Got event On hook(1) on  
channel 125 (index 0)
Jan 24 17:17:33 DEBUG[25076] channel.c: Didn't get a frame from  
channel: Zap/125-1
Jan 24 17:17:33 DEBUG[25076] channel.c: Bridge stops bridging  
channels SIP/2707-0083be10 and Zap/125-1


What is the correct zaptel.conf for my case ?

If I specify esf in zaptel.conf, where do I mention I do CAS for RBS ?

you dont - signalling type sets it


Thanks.

V.Thinselin



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Re: [asterisk-users] connecting a FXS-to-sip 4 port device to an avaya system

2007-01-19 Thread Jerry Jones

analog station ports = fxs

analog line ports = fxo, assuming 2 wire loop start


On Jan 18, 2007, at 8:26 PM, Erick Perez wrote:


Thanks Jerry. Are the avaya station ports a special type ?


On 1/18/07, Jerry Jones [EMAIL PROTECTED] wrote:

Connect to the avaya line ports, not station ports.


On Jan 18, 2007, at 10:46 AM, Erick Perez wrote:

 Hi, this is a signalling question:
 I have a 4port fxs-to-sip where i connect standard analog phones. I
 want to connect this device to an avaya PBX and then the device  
talks

 to asterisk via SIP.
 What signalling do i need the avaya to provide? FXO signalling
 right, like this?
 avayaanalog_lines_fxo_signal--(FXS side)FXStoSIPdevice(SIP
 side)--Asterisk

 thanks,


 --
 
 Erick Perez
 
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--

Erick Perez
Panama Sistemas
Integradores de Telefonia IP y Soluciones Para Centros de Datos
Panama, Republica de Panama
Cel Panama. +(507) 6694-4780

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Re: [asterisk-users] connecting a FXS-to-sip 4 port device to an avaya system

2007-01-18 Thread Jerry Jones

Connect to the avaya line ports, not station ports.


On Jan 18, 2007, at 10:46 AM, Erick Perez wrote:


Hi, this is a signalling question:
I have a 4port fxs-to-sip where i connect standard analog phones. I
want to connect this device to an avaya PBX and then the device talks
to asterisk via SIP.
What signalling do i need the avaya to provide? FXO signalling  
right, like this?

avayaanalog_lines_fxo_signal--(FXS side)FXStoSIPdevice(SIP
side)--Asterisk

thanks,


--

Erick Perez

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Re: [asterisk-users] Caller Id problem

2007-01-09 Thread Jerry Jones

always include a wait before a dial

give the callerid time to get into * before dialing, it arrives  
between the first and second ring, if you have * dial after the first  
ring it will not be there yet to pass along



On Jan 9, 2007, at 12:16 PM, Anton Frolov wrote:



Dear List,

My problem is that the incoming Caller Id is not displayed on the  
local analog

phones (connected to a TDM400 card).

I receive the CID correctly from my telco, but when I place the  
call to the

internal analog line, the CID is not propagated.

An interesting point: when I try to place a new call to an already  
bridged line,
I see the second call with the CID on the analog phone. The second  
call is

placed exactly with the same command/config as the first one.
In the debug log I see (for the second call):
  -- Launched AGI Script /usr/share/asterisk/agi-bin/incoming.pl
  -- AGI Script Executing Application: (Dial) Options: (Zap/2||otw)
  -- CPE supports Call Waiting Caller*ID.  Sending '/066332XX'

In other words, the CID is transmitted during a Call Waiting, but  
not during a
normal call. It looks like Asterisk does not send the CID (or send  
it too soon /

too late) during the first (normal) call.

Any idea is welcome.

Thanks!

AF.

--
*zapata.conf*

usecallerid=yes
usecallingpres=yes
callerid=asreceived
hidecallerid=no
callwaiting=yes
callwaitingcallerid=yes
treewaycalling=yes
transfer=yes
useincomingcalleridonzaptransfer=yes
...

context=home
signalling=fxo_ks
channel = 1

context=office
signalling=fxo_ks
channel = 2

context=freebox
signalling=fxs_ks
callerid=asreceived
channel = 3

context=francetelecom
signalling=fxs_ks
callerid=asreceived
channel = 4


*extensions.conf*
exten = s,1,Dial(${HOME},,otw)
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Re: [asterisk-users] Any quiet 24 port POE switches out there?

2007-01-03 Thread Jerry Jones
I suspect any 24port will have a fan. The Netgear FSM7326P are not  
too bad and we have had good luck with them.


ps - I also load their open source software.


On Jan 3, 2007, at 4:51 PM, John French wrote:

I have an upcoming install which places the switch close to some  
employees in a quiet work environment.  Can anyone recommend a  
quiet 24 port POE switch?  The Linksys SRW224P behind me right now  
would be objectionable, I'm sure.

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Re: [asterisk-users] PRI ANI/CallerID

2007-01-02 Thread Jerry Jones
add a wait before you dial the sip phone, keep in mind the callerid  
information arrives later than the call setup info



On Dec 31, 2006, at 4:38 PM, David Sampson wrote:

For some reason something that seems like it should be simple is  
leaving me a bit perplexed.  I am receiving incoming CallerID ANI  
on my PRI, but on my VoIP phones the display just shows asterisk  
when calls come in.  I am receiving the calls with DNIS and have  
the DNIS digits setup as extensions.  Do I need to add something to  
force relay the received caller ID to the phone?


Any help is appreciated...

Thanks,

Dave
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Re: [asterisk-users] Remote Reboot of a Polycom

2006-12-19 Thread Jerry Jones
Or web into the phone and click any submit button - not a great idea  
though if you remotely provision, just make sure you do not change  
any settings as they will then over ride the remote file settings



On Dec 19, 2006, at 1:09 AM, Douglas Garstang wrote:


From the Asterisk console:


sip notify polycom-check-cfg ipaddr

Or you might have to switch the polycom-check-cfg and the ip. I  
forget the order. You also need to make sure that the phone has  
alwaysreboot=1 in the sip.cfg xml file.


Doug.


-Original Message-
From:   Klaverstyn, David C [mailto:[EMAIL PROTECTED]
Sent:   Mon 12/18/2006 11:58 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: 
Subject:[asterisk-users] Remote Reboot of a Polycom

Does anyone know how to remotely reboot a PolyCom specifically 601
phone?






winmail.dat
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Re: [asterisk-users] G.279 license question

2006-12-19 Thread Jerry Jones
OK with the remote server on one side doing G729, what will you be  
connecting to on the other side? If it does G729 then no license, if  
not then one license per active call. Also if * will be doing any  
voicemail etc then you will also need the license.



On Dec 19, 2006, at 8:31 AM, Michel wrote:


Hi,

I need to connect to a remote VOIP server that only uses G.729 codec.
From our Asterisk server,  we will then make several calls ( 1 but  
 ?? !!) in the same time to the remote VOIP server.


Do we need to purchase Asterisk G.279 license ? If yes, how many  
licenses must we buy?



Thanks you!

Michel



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Re: [asterisk-users] PRI to SIP

2006-12-14 Thread Jerry Jones
Or any of a number of gateways that do this. Off the top of my head  
you can get one from CarrierAccess, Vega, Audiocodes, Mediatrix,  
Adtran, and others.
Just try to be very careful as they all have their strengths and  
weaknesses and you need to evaluate how they would fit your needs.  
Best is to try to get an eval unit and test first - or buy with a 30  
day return setup.




On Dec 14, 2006, at 6:14 AM, Joao Pereira wrote:

For PRI you have 3 main solutions. This is the order of stability  
(and pricing):


1. Digium or Sangoma cards use the computer processor and that  
could be bad if you have huge traffic through the PRI


2. Eicon Diva cards have their own processor, which releases the PC  
processor and gives more stability


3. You can also use a dedicated router (ex: Cisco) to do that.Its  
more expensive, but more reliable.


Regards
Joao Pereira


Patrick Fortin wrote:

Hi

Can someone recommend a PRI to SIP Box that work well with asterisk

We are presently testing with a Patton Smartnode 2400 but we are  
unable to fax through it.


We don't want to use digium card in a linux box for the PRI  
connection.


Which Cisco box would work.

Thanks

Patrick

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Re: [asterisk-users] RE: Polycom buddies question

2006-12-08 Thread Jerry Jones

Use an empty line key to monitor the other phone


On Dec 7, 2006, at 1:44 PM, Bill Gibbs wrote:


Figures I email this and realized I can hit



Menu

1 (Features)

4 (Presence)

2 (Buddy Status)



Wow that’s a lot of key strokes.  Anyway to reduce that to a one  
button touch?  I don’t mind doing that but I guess I should think  
of the users J




Bill



From: Bill Gibbs
Sent: Thursday, December 07, 2006 2:21 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Polycom buddies question



I know this is not asterisk specific but we all know this group is  
used for Polycom issues as well…




I have hints working ok on Asterisk.  However the Polycom phone  
will only show the buddies key if there is not a call.  This  
defeats the purpose of using the buddies to see if you can transfer  
a call to another extension (using the Buddy key to see if they are  
on the phone).




Polycom sip version:

1.6.6.0036 for all platforms except 11402_001

1.6.6.0042 for 11402_001



Any way around this?



The big issue is moving from a key system to this is the ability to  
use the phone to see who is on the phone so you know if you can  
transfer a call.  Obviously web based interfaces work but that  
draws your attention from the phone to the computer reducing  
effectiveness.




Buddies half solve this…



Bill

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[asterisk-users] CAS DID 2way

2006-12-06 Thread Jerry Jones

Greetings,

I have a customer with an old PBX which cannot accept a PRI.

Has anyone tried/tested connecting a CAS T1 to provide 2way DID  
trunks to a pbx? Either directly to an * server or a gateway?


Thanks
Jerry
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Re: [asterisk-users] Polycom 601 Second Incoming Call

2006-11-30 Thread Jerry Jones
you can change the configs to have multiple beeps, and adjust the  
timing of them, but when we tried the problem then is the beep is not  
added to the incoming audio, but replaces it, so you lose the far end  
speaking, went back to default.



On Nov 29, 2006, at 3:34 PM, Dovid B wrote:


Hi List,
I have a Polycom 601 that when the user is on the phone they only  
hear one beep and the CID of the second incoming call is not shown.  
Is there a way to have the CID show up for the second call ? And a  
way to configure the phone to beep more often if there is another  
call coming in. The problem is that if the receptionist is on the  
phone and looking up something on the PC she some times dosent  
realize that a new call is coming in. Thanks.


Dovid

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Re: [asterisk-users] names of SIP aware firewalls

2006-11-05 Thread Jerry Jones

Intertex
Not cheap, licensed per number of users
But seem to work great and have some nifty tools

very confusing picking models though


On Nov 5, 2006, at 3:54 PM, Erick Perez wrote:


Besides ranch networks and borderware, what other SIP aware firewalls
for the SOHO/medium market exists?

--

Erick Perez
Panama Sistemas
Integradores de Telefonia IP y Soluciones Para Centros de Datos
Panama, Republica de Panama
Cel Panama. +(507) 6694-4780

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Re: [asterisk-users] PRI (TE205P) allways RED/NOP

2006-10-26 Thread Jerry Jones

zttool is your friend here

red is LOS or no signal coming in


On Oct 26, 2006, at 3:54 AM, Florian Hars wrote:

I have a TE205P, jumpered for E1, added the missing wct4xxp-line  
to /etc/modprobe.d/zaptel, zaptel.conf is just


span=1,1,0,ccs,hdb3,crc4,yellow
span=2,2,0,ccs,hdb3,crc4,yellow

bchan=1-15
dchan=16
bchan=17-31
bchan=32-46
dchan=47
bchan=48-62

Which, according to my reading of the documentation I could find,  
should be correct. ztcfg doesn't complain about anything, yet all I  
ever get is  RED NOTOPEN for both spans, and the red blinking  
pattern on the card changes from alternating to synchronous.
Am I missing something obvious? Did I install during the wrong  
phase of the

moon?

And what exactly *is* the meaning of the RED alert? Hardware on  
fire? Configuration Error? No Cable (this would be plausible, I  
only want to connect it to the ISDN net once the configuration is  
in a sensible state)?


Yours, Florian Hars.
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Re: [asterisk-users] RE: ECHO Cancellation in SIP Calls

2006-10-26 Thread Jerry Jones

You will also perceive jitter as echo

If any links are getting busy and routers or switches have to buffer  
you will hear what sounds like echo, not to mention if you have a  
high packet loss also


Of course jitter would have to be above 100ms or so to be noticeable

as far as acoustic echo, i have had to put 192ms tail ec on pri  
direct from carrier because of so many networks interconnecting and  
doing poor jobs and that 192ms is not going to be enough shortly


yes traditionally telco echo originated at 2wire to 4 wire transition  
points or on hybrids hence it is usually referred to as hybrid echo  
versus acoustic echo which does happen in an all digital call. This  
is one thing the better quality phones give you some control of.


I am starting to look at dedicated aec hardware to handle even all IP  
calls



On Oct 26, 2006, at 9:56 PM, Michael Araba wrote:

I am surprised that you are getting echo on SIP calls. You can get  
echo

in two scenarios on SIP calls.

1. If SIP calls are crossing to PSTN (inbound/outbound). Here you need
to enable echo canceller and AGGRESSIVE if needed in zconfig.h.

2. Second source of echo on SIP calls could be ACOUSTIC. The phone  
sets

you are using may not handle this well.

In my experience sound quality deteriorates if there is network  
trouble

or congestion on SIP calls

I hope this helps.

Michael

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Re: [asterisk-users] Occasional one-way audio - Sangoma A101

2006-10-19 Thread Jerry Jones

We use almost all Polycoms, several hundred

had one way audio with 1.6.4 or 5, forget which

1.66 and 2.01 seem to be ok

We did have a few phones (2-3) that had random one way for a long  
time, replaced everything feeding them and it still happend. A month  
ago I replaced the phones and have not had a complaint since then.



On Oct 19, 2006, at 11:32 AM, Scott Scecina wrote:


Hi Mike,

Sounds like you're having about the same problem Giorgio and I are  
having.
I'd be really surprised if you don't start having the same problem  
from
SIP-SIP calls to.  I also have a Sangoma card, and originally  
thought it was
only on calls coming from a PRI.  But as time has moved forward,  
the issue

really appears to be between the Polycoms and Asterisk.

The next time it happens, try hitting a digit (like 5) on the  
polycom and see

if the audio becomes available.

BTW - our other discussion on this is called random one way audio  
and noise

between SIP phoneson same LAN

- Scott

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Mike  
Clark

Sent: Thursday, October 19, 2006 12:07 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Occasional one-way audio - Sangoma A101

We are having an occasional one w-way audio problem that occurs about
every 25 - 30 calls on a system configured as follows:

Asterisk 1.2.12.1
Sangoma A101 w/wanpipe beta9
Polycom 500s w 1.5.3

This happens only on inbound calls from the PRI. The external  
caller can

hear our customer answer and say hello, however, our customer cannot
here their caller. Typically, the caller calls right back and all is
fine. There is no discernable pattern as I can tell. Anyone have, and
hopefully fix, a similar issue?

Thanks,

Mike Clark
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Re: [asterisk-users] Polycom IP 501 phone randomly resets itself (loses Received call log, Missed calls, placed calls)

2006-10-13 Thread Jerry Jones

Sounds like they are rebooting. Is power being interrupted at night?


On Oct 13, 2006, at 9:40 AM, Mike Garey wrote:


I've been noticing that my group of Polycom IP 501 phones seems to
randomly reset themselves nearly every night (I guess it usually
happens at night, since I've never seen it happen while I've been at
work during the day)..

When I say reset, I mean, the hands free volume and ring volume are
set to the default and the call logs (received calls, missed calls,
placed calls) are all reset.  It does, however, keep certain settings
such as the specific ring tone used for incoming calls.. But most
other settings are being reset..  Has anyone else experienced this, or
know why it might be happening?  Thanks,

Mike
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Re: [asterisk-users] Polycom HDVoice

2006-10-13 Thread Jerry Jones

Resellers claim it will ship in December or there abouts

Uses g.722

About $30 more than 601


On Oct 13, 2006, at 11:14 AM, Forrest Beck wrote:


Has anyone used the Polycom HDvoice phone yet?  I am curious if it
uses a different codec.  Does it actually sound any better?
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Re: [asterisk-users] Polycom 601 Expansion Module: Light the LEDs???

2006-10-09 Thread Jerry Jones

Enable buddy watch in your poly config files

also set each speed dial to have this enabled also


On Oct 9, 2006, at 12:04 AM, Doug wrote:


Hey Folks,

Been wrestling with the 601 and the expansion module.  Finally
figured out how to populate both with speed dial entries.  Also
hints are showing in Asterisk with the show hints command.

But how do I get the LEDs to light when one of these other
extensions is either off-hook, or ringing.

Reading the 'Net and Polycom's documentation doesn't give
a clear solution.  Is there a genius out there who has this
working??

Please help!!!

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Re: [asterisk-users] DSL router with integrated SIP proxy?

2006-09-29 Thread Jerry Jones

We are trying a couple of the Intertex - seems to work so far


On Sep 29, 2006, at 2:59 PM, Andrew Joakimsen wrote:


The VoIP version of DD_WRT runs Ser by default

On 9/24/06, David Gagnon [EMAIL PROTECTED] wrote:

You could take a WRTSL54gs, install openwrt then openser

David

-Message d'origine-
De: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] De la part de  
Steve Kennedy

Envoyé: 24 septembre 2006 08:47
À: asterisk-users@lists.digium.com
Objet: Re: [asterisk-users] DSL router with integrated SIP proxy?

On Thu, Sep 21, 2006 at 10:11:43PM +0100, Brian Candler wrote:

 Does anyone here know of an ADSL router with integrated SIP proxy?

Netscreen 5GT ADSL, it has what's called an ALG (application layer
gateway) and it does indeed support SIP. Full featured firewall  
etc too.



Steve

p.s Hi Brian :)

--
NetTek Ltd  UK mob +44-(0)7775 755503
UK +44-(0)20 79932612 / US +1-(310)8577715 / Fax +44-(0)20 7483 2455
Skype/GoogleTalk/AIM/Gizmo/Mac stevekennedyuk / MSN [EMAIL PROTECTED]
Euro Tech News Blog http://eurotechnews.blogspot.com
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[asterisk-users] Polycom (and others) digitmap info

2006-09-22 Thread Jerry Jones

There have been many threads regarding specific uses for digitmaps.

One of the most common is for the telephone to perform digit  
substitution and prepend some digits. Never thought this was possible  
until I found a reference in a Sipura tech note .


Anyway hope this helps someone.

Add something like :9xx to your digitmap and it will  
prepend a 9 to the 10 digit number. Tried on my Polycom phone and  
works great for just hitting dial when reviewing missed calls. Did  
have a pattern match in my dialplan but it created other issues and  
was removing it. This may actually work better.

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Re: [asterisk-users] Polycom 2.0.1 Software

2006-09-21 Thread Jerry Jones
Had problems the first night I downloaded and installed, but tracked  
to very poor net conditions. Reloaded this week and all has been  
working fine. Nice to finally be able to use all the buttons on the  
sidecar for blf:)


It may be my imagination, but it also seems that it is staying in  
sync through reloads, or at least resyncing shrtly after one.



On Sep 20, 2006, at 10:13 PM, Douglas Garstang wrote:


No problems with SIP subscriptions here...

-Original Message-
From: Lacy Moore - Aspendora [mailto:[EMAIL PROTECTED]
Sent: Wed 9/20/2006 8:13 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: Re: [asterisk-users] Polycom 2.0.1 Software


	I couldn't get the hinting to work.  Went back to 1.6.7, same  
config, and it works.  I wasn't sure if the config had changed  
between the two.  But, now that you mention it, I did experience a  
phone rebooting several times.  I was half-way paying attention, so  
I just thought I had done something.



On 9/20/06, Douglas Garstang [EMAIL PROTECTED] wrote:

		Is anyone seeing any weird stuff with the latest Polycom 2.0.1  
SIP application software?


		A few of our phones, after upgrading would come up with a 0x4000  
Configuration Error. Rebooting again a couple of times, or doing a  
'Format Local Filesystem' seemed to fix it, with no change to the  
config files on the FTP server. I've also had an instance where a  
phone was refusing to register after upgrading. It worked fine,  
first boot, after doing a 'format local filesystem' on the phone,


Doug.


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--
Lacy Moore
Aspendora, Inc.

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Re: [asterisk-users] Re: Two phones, same number

2006-09-21 Thread Jerry Jones

set group/check group

On Sep 21, 2006, at 8:22 AM, Benny Amorsen wrote:


ZZ == Zeeshan Zakaria [EMAIL PROTECTED] writes:


ZZ Why don't you simply give them separate extensions and put them in
ZZ a ring group.

I'm not quite sure what you mean by ring group. Perhaps you could
elaborate?

ZZ Or disable call waiting on this phone, and forward the second call
ZZ using Call Forward On Busy to a queue, where MoH file will be a
ZZ busy phone signal. Called will hear a busy phone signal and the
ZZ second phone will still be ringing.

I don't want the second phone to ring.

ZZ But whats the point to make the second phone ring if caller is
ZZ hearing a busy tone. He'll hang up anyways.

I want the caller to get the busy tone. Basically, if I'm talking on
one phone, I don't want the other phone to ring.


/Benny


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Re: [asterisk-users] Polycom Expansion Module

2006-09-19 Thread Jerry Jones

Per 2.0.1 release notes

13315: Increased the maximum number of buddies to 8 for all platforms  
except

SoundPoint IP 600 and 601 which can watch 48 buddies



On Sep 18, 2006, at 10:35 PM, Douglas Garstang wrote:

48 was the limit on the number of speed dial entries that you could  
have in the directory. 7 was the old limit for the number of  
buddies you could watch. As far as I know, in 2.0.1, the number of  
entries you can have in the speed dial directory is 99, and the  
number of buddies that you can watch has gone up to 48.


Doug.

-Original Message-
From: Jerry Jones [mailto:[EMAIL PROTECTED]
Sent: Mon 9/18/2006 6:55 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: Re: [asterisk-users] Polycom Expansion Module



Poly 2.0.1 says it can do 48

On Sep 17, 2006, at 8:06 PM, Douglas Garstang wrote:

 As far as I know, it's 12.

   -Original Message-
   From: Noah Miller [mailto:[EMAIL PROTECTED]
   Sent: Sun 9/17/2006 10:27 AM
   To: Asterisk Users Mailing List - Non-Commercial Discussion
   Cc:
   Subject: Re: [asterisk-users] Polycom Expansion Module



   Hi Kevin -

	Has anyone used the Polycom expansion module with  
multiple lines?

   
	My application is for 20 lines and read there was a  
limit of 7

 at one point.

	   I heard rumors that the newest version of the polycom sip  
firmware
	   (2.01) would lift the limit of 7.  It just came out, and I  
haven't

 had
   time to test it yet, but you can give it a try.

   - Noah
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Re: [asterisk-users] polycom 501 digitmap

2006-09-19 Thread Jerry Jones
the digitmap only tells the phone when to send the digits it has  
collected. They have no digit substitution feature. This would be  
done within your * dialplan



On Sep 19, 2006, at 7:57 AM, Jordan Novak wrote:

This is really starting to get to me. I have deleted this field in  
the phones per the wiki. I am trying to get the phones to dial on  
there own. Is there anyway to get the phone to dial 1-8 after three  
digits are received and 9 after seven to ten digits. I am willing  
to wait for a timeout but that doesn't seem to work. Any help is  
greatly appreciated.


Jordan Novak
Senior Telecommunications Engineer
Logistics Health Inc.
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Re: [asterisk-users] Aastra 9133i and Atcom AT-320 - Comments please

2006-09-19 Thread Jerry Jones
We tested a couple 9133i, dont remember the specifics right now but  
we stopped as there was some inconsistency in provisioning. I was  
very optimistic as I like the look and feel. We did deploy a couple  
480iCT which worked very well - when they worked. But they keep  
locking up and freezzing under heavy use, plus they have speakerphone  
and rfi issues.


You may wish to checkout the Polycom IP430, about the same price and  
have been very solid after installing 50 or so to date.



On Sep 19, 2006, at 8:15 AM, Dave Cotton wrote:


On Tue, 2006-09-19 at 13:13 +0100, James Dyer wrote:

I'm planning to deploy an Asterisk system in our office soon, and am
thinking of using a mixture of Aastra 9133i and Atcom AT-320 phones.

Has anyone got any comments (good or bad) about these phone models?


I now only use Aastra phones, the 9133i is solid and professional
looking and works very well with *. My experience with support is A1.

Message waiting is well signalled as is no service.

The switch and POE save a lot of cabling.


--
Dave Cotton [EMAIL PROTECTED]

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Re: [asterisk-users] Polycom Expansion Module

2006-09-18 Thread Jerry Jones

Poly 2.0.1 says it can do 48

On Sep 17, 2006, at 8:06 PM, Douglas Garstang wrote:


As far as I know, it's 12.

-Original Message-
From: Noah Miller [mailto:[EMAIL PROTECTED]
Sent: Sun 9/17/2006 10:27 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc:
Subject: Re: [asterisk-users] Polycom Expansion Module



Hi Kevin -

 Has anyone used the Polycom expansion module with multiple lines?

	 My application is for 20 lines and read there was a limit of 7  
at one point.


I heard rumors that the newest version of the polycom sip firmware
	(2.01) would lift the limit of 7.  It just came out, and I haven't  
had

time to test it yet, but you can give it a try.

- Noah
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Re: [asterisk-users] Hardware ? Analog DID trunks (ILT)

2006-09-02 Thread Jerry Jones
Do not know of a card that does. But think a digium T1 to a channel  
bank (ie Adit600) would.



On Sep 1, 2006, at 2:06 PM, Tim Sharp wrote:


I am looking at CTPX's VP2000 product.  I haven't tried it yet.
Please let me know if you find a solution that works.
Tim
-Original Message-
From: [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] Behalf Of Jonn R Taylor

Sent: Friday, September 01, 2006 12:15 PM
To: asterisk-users@lists.digium.com
Subject: [asterisk-users] Hardware ? Analog DID trunks (ILT)

Is there a card that supports analog DID trunks, alosi known as ILT  
trunks or Incoming Loop Trunk. They work by providing talk battery  
to the CO, incoming calls happen by pulling loop sending a wink  
accepting the DID dtmf digits for the station being called.




Jonn

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Re: [asterisk-users] Re: Adit 3104 randomly reboot

2006-09-01 Thread Jerry Jones
We used some way back (a year ago) when they first came out. Had  
several issues which they were very helpful in working with us on.  
They resolved many, had to upgrade and load patches. Unfortunately  
they were lacking a couple features we required so they have been  
replaced.


Give tech support a call, they will help.


On Sep 1, 2006, at 1:04 AM, Martin Joseph wrote:

On 2006-08-31 19:12:03 -0700, Xue Liangliang  
[EMAIL PROTECTED] said:



Hi, all.
I have a Adit 3104, and I configured  it to work with Asterisk,  
the voice quality is quite good, however it just randomly restart,  
I don't know whether you guys have the same experience, is it due  
the firmware bug?


I don't know that hardware at all, but it kind of sounds like a  
hardware issue (ie power supply?).


Just guessing.
Marty


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Re: [asterisk-users] Polycom 501 config questions

2006-08-30 Thread Jerry Jones


On Aug 30, 2006, at 2:58 PM, Mike wrote:


Hi,

I have a few questions on the Polycom 501.  I am using latest  
firmware.


1) When I press the Call List button (on the left row of  
buttons), I get the call lists (as expected).  When I press the  
Directory button, I get the choice between Directory and Call  
lists.  How can I make this button go to Directory immediately?


2) I have 2 extensions on my 501.  (let's say 101 and 102).   
Because of my dialplan, it actually matters which one I dial out  
with.  When I pick a contact out of the directory, it calls  
automatically using line 101.  How can I make it call with 102?

Pick up 102, then select contact


3) In call lists, my numbers are listed as 555-555-.  Yet my  
asterisk dial plan requires me (by design) to press 9 first.  How  
can I make the phone put the 9 by itself?

It will not.

either add to your contact entries, or alternatively have your dial  
plan add 9 to any exten longer than say 3 digits




Thank you for any help you may give me,

Mike
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Re: [asterisk-users] Asterisk - SIP client latency

2006-08-18 Thread Jerry Jones
Such an objective question. Everyone, including different users will  
have a different answer.


Is this within an enterprise? at home? with a paid service? what  
codec? pure IP or TDM mix?


I would say anything over 200 is bad, now how close you get to that.

We try to engineer our on net to sub 100

of course our echo cans tell us the PRI to the PSTN regularly hit  
over 150ms which is ridiculous, and keep getting worse



On Aug 19, 2006, at 12:04 AM, Freddy Setiawan wrote:


Heya all,

what is the acceptable latency for VoIP calling? 200ms? 300ms?


Best Regards,

Freddy Setiawan
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Re: [asterisk-users] Polycom upgrade issue

2006-08-16 Thread Jerry Jones
Manually config to point to your boot server, which should have a  
good copy of the software and it should go get it. If not sniff the  
traffic in/out and see what it IS doing.


I have had several firmware updates get interrupted in the past  
corrupting the image and this has always worked.



On Aug 16, 2006, at 12:15 AM, Dovid Bender wrote:

I believe 468* resets the phone but dosent return it to the orig.  
firmware. Also try to name the files with the phones mac id and see  
what happens. I am doing this with 1.6.6 and its working fine.

- Original Message -
From: Curt Shaffer
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Sent: Tuesday, August 15, 2006 10:07 PM
Subject: [asterisk-users] Polycom upgrade issue

OK, I may have done something stupid. I was trying to upgrade my  
Polycom to the newest firmware I could find (1.6.7). I am also  
trying to get provisioning working from a central server. I tired  
to reset with holding 468* down and it kept the settings the phone  
had on the phone. From what I understand the settings on the phone  
override all. So I went into reset it from the phone and choose to  
format the firmware. Now when I try to boot it I am getting the  
following in the *-boot.log




0527180621|cfg  |4|00|Could not get all 512 bytes of the header.

0527181013|cfg  |4|00|Could not get all 512 bytes of the header.

0527181014|app1 |6|00|Error application is not present.

0527181014|app1 |6|00|Uploading boot log, time is SAT MAY 27  
18:10:14 2006




I tried to put the old firmware and configs back in the directory  
but I get the same thing. Any help out there?




Thanks!



Curt



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Re: [asterisk-users] What to use beyond T1's?

2006-08-16 Thread Jerry Jones

rumor has it Sangoma will be releasing their ct3 card in a couple months

do no transcoding or EC and one server can handle a large quantity of  
T1s



On Aug 16, 2006, at 8:52 PM, Matt Florell wrote:


Use multiple servers. What kind of calls are you handling that you can
have more than 3 quad T1 cards in a single server and have your
Asterisk-based application be functional? And what kind of server
hardware are you using?

MATT---



On 8/16/06, Steve Edwards [EMAIL PROTECTED] wrote:

When you get beyond a dozen T1's or so what have you done?

We've configured t1 servers with quad T1 cards which hand off  
calls to
application servers via IAX and this is working pretty good,  
but, where

do we go from here?

Talk about Digium's DS3 card appears to have evaporated.

What about a Tekelec or a Max TNT?

What have you used to get in the neighborhood of 1,000  
simultaneous calls

into your Asterisk applications?

How much did your solution cost and what problems did you experience?

Did you drag a DS3 to your location or did you co-locate at the CO?

Inquiring minds want to know :)

Thanks in advance,
- 
---
Steve Edwards  [EMAIL PROTECTED]  Voice:  
+1-760-468-3867 PST
Newline Fax:  
+1-760-731-3000

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Re: [asterisk-users] Prevent a Polycom contact list to be overwritten

2006-08-04 Thread Jerry Jones

Been awhile but IF memory serves...

Manually enter the boot server IP on the phone. I do not think causes  
a reboot - of course this was several versions back in sofware.


Then edit a contact and press save. Every time it updates the list on  
the phone, it tries to copy to the boot server. This should create a  
new xml contact file for you. Then just go ahead and reprovision from  
the server.



On Aug 3, 2006, at 6:43 PM, Stephen Murphy wrote:

That’s exactly what I want to do – download the xml file from the  
phone any ideas?




From: [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] On Behalf Of Jim Freeze

Sent: August 3, 2006 4:07 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Prevent a Polycom contact list to be  
overwritten




On 8/3/06, Stephen Murphy [EMAIL PROTECTED] wrote:

I have a Polycom phone that was setup without provisioning through  
an FTP server. It has a number of contacts that where input via the  
phone. I would like to add this phone to a small network that was  
provisioned through an FTP server and keep the contacts already on  
the phone. How do I ensure that the contacts list file will not be  
overwritten when I do a provisioning?



I would like to know this as well, but for a slightly different  
reason. I want to provision
501 phones, but I want to start from what is currently on the  
phone. So, in other words,

I want to download the XML file that is stored in the phone.

Anyone know how to do this?

Thanks



--
Jim Freeze

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Re: [asterisk-users] (OT) DS3 Barrel/T-connector/Adtran MX2800 Problems

2006-08-04 Thread Jerry Jones
If you see no errors on your MX2800 for the ds3 then they are  
probably not the issue.


What does the MX2800 show for T1 which do not work? If you loop  
toward * does the card see itself? Loop toward GX do they see?



On Aug 4, 2006, at 11:15 AM, Steve Totaro wrote:

I have a DS3/T3 that was dropped into my telco closet as two  
coaxial cables.  A send and receive.  I needed to extend it so I  
went to Radio Shack to buy some barrel connectors.  They did not  
have any but they did have T-Connectors so I bought a couple of those.
Everything was fine up until I went to turn up the seventh set of  
four T1s.  They will not come up, no Asterisk output or greenlight  
on a Digium TE410.  Global Crossing says they only responsible for  
the DS3.  I wonder if the T-Connectors could be the problem?


I have already tried the same cables and server on known working  
T1s and they come up fine.  My Adtran MX2800 shows OK for those T1s  
so I dont think the problem is between the Adtran and Asterisk box  
(as Global Crossing claims), I have tried changing to the second  
controller card in the Adtran and also reseated the amphenol  
connection between the Adtran MX2800 and the T1 breakout box.

Anyone with this kind of experience have any ideas?

I am going to find some real barrel connectors and try that next.

Thanks,
Steve
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Re: [asterisk-users] (OT) DS3 Barrel/T-connector/Adtran MX2800 Problems

2006-08-04 Thread Jerry Jones
The MUX will give you stats for every line running through it, DS1,  
DS2, and DS3. Start there. What errors is it reporting?


Actually I did that backwards, start with DS3 then do DS1, if 3 has  
issues so will everything else.



On Aug 4, 2006, at 1:04 PM, Steve Totaro wrote:

I am not totally up to speed on the MX2800 but I have gone to  
loopback tests and loop T1 25-28 and selected every possible  
selection while watching pri debug span 1 on the console, no output  
at all.

Jerry Jones wrote:
If you see no errors on your MX2800 for the ds3 then they are  
probably not the issue.


What does the MX2800 show for T1 which do not work? If you loop  
toward * does the card see itself? Loop toward GX do they see?



On Aug 4, 2006, at 11:15 AM, Steve Totaro wrote:

I have a DS3/T3 that was dropped into my telco closet as two  
coaxial cables.  A send and receive.  I needed to extend it so I  
went to Radio Shack to buy some barrel connectors.  They did not  
have any but they did have T-Connectors so I bought a couple of  
those.
Everything was fine up until I went to turn up the seventh set of  
four T1s.  They will not come up, no Asterisk output or  
greenlight on a Digium TE410.  Global Crossing says they only  
responsible for the DS3.  I wonder if the T-Connectors could be  
the problem?


I have already tried the same cables and server on known working  
T1s and they come up fine.  My Adtran MX2800 shows OK for those  
T1s so I dont think the problem is between the Adtran and  
Asterisk box (as Global Crossing claims), I have tried changing  
to the second controller card in the Adtran and also reseated the  
amphenol connection between the Adtran MX2800 and the T1 breakout  
box.

Anyone with this kind of experience have any ideas?

I am going to find some real barrel connectors and try that next.

Thanks,
Steve
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Re: [asterisk-users] Asterisk and Siemens Legacy PBX

2006-08-04 Thread Jerry Jones

probably need a crossed t1 cable

1-4
2-5


On Aug 4, 2006, at 4:20 PM, James Arscott wrote:


Hi, this is my first post, so go easy on me !

Sorry if this has been covered before, I could not find an answer that
helped me.

I am trying to achieve the following :

Telco ISDN30e PRI - Asterisk with TE210P - Siemens HiPath PBX

The siemens is a legacy PBX and I am not 100% of the modules etc  
inside it,
it is being used in production at the moment and we have a need to  
put the
Asterisk pbx as a gateway in between the ISDN and the Siemens.  
Ultimately

this will help us move people from the legacy PBX to full SIP phones.

We have many Asterisk PBX's working well using the TE210P + ISDN30e  
PRI, but

I am unsure how to get the legacy PBX working with the 2nd span of the
TE210P. I *assumed* that all I had to do was configure the 2nd span  
with
pri_net and leave span 1 as pri_cpe and that would do the job, but  
when I do
this and plug the siemens into span 2 I get a RED alarm on the span  
2 and
that's about it. Any tips on the most likely configuration that  
will work ?


What configuration of CAT5 should I be using to connect the legacy  
PBX to

span 2 ? Straight, crossed, etc.

Many thanks in advanced !

James
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Re: [asterisk-users] Polycom 501 : How to make it ring when alreadyona call

2006-08-03 Thread Jerry Jones
You will get a call waiting beep. One. However you can change the  
config file and have multiple beeps. You can also change the beep  
'sound'. However you must also be aware that while the phone is  
playing the beep(s), you are not hearing the far end of the call.



On Aug 3, 2006, at 9:21 AM, Mike wrote:

Thanks, I know your right (I tried the second option). Problem is  
that the
phone doesn`t RING. The light flashes, the as far as an audio ring  
goes,

it`s completely silent.

Mike

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Brian  
Vincent

(C)
Sent: August 2, 2006 9:48 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: RE: [asterisk-users] Polycom 501 : How to make it ring when
alreadyona call



So I`m throwing this question back in the arena: Can you get the

Polycom

501 to ring when a calls comes in and the user is already on a call?


Two ways:

1.  Call forward the first extension in a busy condition to another
extension registered on the phone.  I use trixbox and with that  
it's a *90
and then the extension to forward to.  (On the second line, send  
busy and

don't answer to voicemail.)

2.  You can have multiple calls to the same SIP registration using the
Polycom config file.  I believe the parameter in the extension  
registration
is something like callsPerLineKey=X where X is the number of  
calls to get

to that extension.

---
Brian Vincent
Copper Mountain Telecom
[EMAIL PROTECTED]

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Re: [asterisk-users] long distance ethernet Asterisk

2006-07-28 Thread Jerry Jones
It has been several years since I had to address similar situations,  
but I used TUT Systems devices back then. worked great. There are  
several DSL variants which should work ok.



On Jul 27, 2006, at 6:02 PM, Manrique Feoli wrote:

another thought, if you are in a bowl, all you need to find is line  
of sight to one common place from both ends, and place a repeater  
there. (you could also set two or three steps repeating the signal  
within points which have line of sight). I'm not sure but I think  
one repeater would be much cheaper than 20.000ft of copper +  
extenders + poles+ maintenance, lighning... (even thought you are  
in Copper Mountain !!, BTW nice spot ).


if in the end you decide to go with ethernet, just beware of  
lighning!!!


Brian Vincent (C) escribió:


I know.. I know… fiber would be ideal. We have single-mode all  
over the place. We even have some dark, unterminated strands  
within 2000ft of this location – it makes me want to cry.  
Unfortunately lighting it up isn’t an option – we wouldn’t gain  
anything because we couldn’t connect to anything else to get us  
the last stretch. Trenching 2000ft isn’t an option – this is  
National Forest land and we’re not allowed to do that.


As far as wireless – no line of sight. This location sits in a  
little bowl at 11,200’.


So what I’m left with is a 400pr, 22awg out to 3000’. Then we jump  
on 200pr, 24awg aerial cable strung on the 3^rd longest high-speed  
quad chairlift (10,800’ run). The last leg involves a short  
underground to another high-speed quad and down 6000’. We can  
stick a powered repeater in the motor room of the first lift (so I  
guess a bit further than the original 12,000’ I was thinking.)


Yes, we do strange things.

If you’re really curious, here’s a map of the campus environment  
we maintain:


http://www.skireport.com/colorado/copper/trailmap/

---
Brian Vincent
Copper Mountain Telecom
[EMAIL PROTECTED]

-Original Message-
*From:* [EMAIL PROTECTED] [mailto:asterisk- 
[EMAIL PROTECTED] *On Behalf Of *Bruce Reeves

*Sent:* Thursday, July 27, 2006 4:03 PM
*To:* [EMAIL PROTECTED]; Asterisk Users Mailing List -  
Non-Commercial Discussion

*Subject:* Re: [asterisk-users] long distance ethernet  Asterisk

I would really look towards fiber, the bandwidth and distance can  
easily be handled.


On 7/27/06, *Manrique Feoli*  [EMAIL PROTECTED]  
mailto:[EMAIL PROTECTED] wrote:


If you have line of sight between the points, maybe you could  
setup a wireless link point to point, I know some people who have  
done it over 3 to 5 miles range, they get 10 Mbps, (but don´t know  
if you could get more).

just a thought


Joe Pukepail escribió:

Fiber? Otherwise maybe look at cisco LRE (Long reach ethernet),  
but I think the limit for LRE is 5000ft (beats the heck out of  
regular ethernets 300ft). Last I looked LRE was very expensive.


On 7/27/06, *Brian Vincent (C)*  [EMAIL PROTECTED]  
mailto:[EMAIL PROTECTED] wrote:


Two questions:

1. We need to run Ethernet out to a really long distance –  
20,000ft. We have the ability to put a powered repeater in at  
about 12,000'. We can run it using up to 4 pairs. Any  
recommendations on products that will reach that far? We're  
looking for 5 – 10Mbps.


2. The products we're likely looking at might be something like  
g.SHDSL, although I'm fine with a completely proprietary solution.  
Any idea if it would add too much latency to run a SIP phone?


TIA

---
Brian Vincent
Copper Mountain Telecom
[EMAIL PROTECTED] mailto:[EMAIL PROTECTED]


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Re: [asterisk-users] Just bought a Polycom 501 - I feel likemyGXP-2000 was better...

2006-07-26 Thread Jerry Jones
I really like the IP60x phones. Have started using the IP430, so far  
after 20 or so they are fine.


But the IP30x and 50x I refuse to use.

The aastra 480i is also good.

The 9133i has promise.

I do not like the snoms - any.

Grandstream are so so

Budgetone is not bad for the price, but not enterprise grade.

My evals are based on useability, quality, reliability, and management.

pros and cons on all, but the 601/430 are my best picks so far.

I have tested and used Cisco also, but their price and license and  
feature models are nuts, at least the last time I really investigated.




On Jul 26, 2006, at 12:27 PM, [EMAIL PROTECTED] wrote:


On Mon, 24 Jul 2006, Douglas Garstang wrote:
Not for our users. We held focus groups, and the Polycom's won in  
terms of ease-of-use over all the other phones investigated.


Which other phones did you investigate specifically?

Our users found the polycom menus cumbersome, with commonly used  
options buried 3 or more levels deep. Transfers don't work the way  
users expect (blind vs attended), and other issues.


-Dan
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