Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Larry Tesler

Kevin,

Your post is both balanced and wise.

I, on the other hand, am having trouble communicating my position on  
this issue.


Shades of blue and widths of borders could well be inhibiting the  
crossing of a valley if undue time and resources are devoted to such  
0.1% improvements to the exclusion of 10% leaps.


Larry


On Mar 23, 2009, at 2:35 PM, Kevin Fox wrote:

Larry, I agree with the dangers of hill-climbing to the exclusion of  
finding

new hills, but I don't believe this is the case at Google.

Data-driven design is used when performing incremental design  
changes, and
is more like QA or Usability testing. Neither preclude the  
utilization of

blue-sky or revolutionary design, but all are important in optimizing
design.

Even Doug's examples of 41 blues and 3, 4, or 5 pixel borders aren't  
cases

where data is inhibiting the crossing of a design valley, unless you
consider a hue or a pixel width to be revolutionary.

For another former Google designer's take on Doug's departure, and  
Google UX

in general, I submit the post I wrote this morning:
http://fury.com/2009/03/google-design-the-kids-are-alright/

Thanks,
Kevin Fox


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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Kevin Fox
Ah. This I understand. Your point is well taken.

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[IxDA Discuss] Feature discoverability

2009-03-24 Thread tbrizitsky
Greetings, guys.

After doing some  testing/research we have found that some key
features of our application, DaisyDisk (www.daisydiskapp.com) are not
discoverable. )The app scans disk or folder and displays it as
sunburst diagram.) People get familiar with the map and navigation
very fast, but few can find out that one can right-click/cmd click to
reveal the context menu. Context menu is primary used for opening
target file or folder in finder. 

We are currently looking for some ways to make reveal file in
finder (and delete) feature more discoverable.

Ideas so far:

-Welcome screen on start. Partially solves the problem for people
willing to read/scan it.

-Hint area, displaying hint if user is inactive for a while. Not
really elegant and out of user's focus, but can be extended to other
feature.

-Handler. Display handlers after hovering sector for a while.
Ugly, requires too much space (sectors can be small), hides
information behind.

-Drag area trash bin icon with drag files here to delete
hint. Requires some paradigm shift (more drag'n'drop-centric),
cannot be used for other context actions.

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Re: [IxDA Discuss] The Save Icon rut

2009-03-24 Thread Jim Drew


On Mar 20, 2009, at 5:37 PM, Todd Diemer wrote:


Jeff G. and Jerome R. have a good point here about a continuous save,
snapshot save, or checkpoints.

Could we remove the save button completely if these checkpoints were
constantly saved ala Gmail or other apps that save drafts on a
regular basis. The user would then only be required to set a period
between which they want saves to occur.


Except checkpoint versions are wanted after significant actions, or at  
the end of work periods, which don't have any direct connection with  
set time periods.  And in fact, people should generally want a finite,  
controllable number of checkpoint versions, rather than (say) six new  
ones per work day, which could get out of hand on a lengthy project.   
And checkpoint versions aren't of much use unless they are annotated  
so the user knows what he's rolling back to.  The user still needs to  
control the big stage points manually.


These would work as intermediate generic checkpoints, though -- super  
autosaves, as it were -- to free users from the need to make  
checkpoint versions at less important stages.  You'd presumably erase  
them at the next manual checkpoint.


-- Jim


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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Adrian Howard


On 24 Mar 2009, at 02:48, Jarod Tang wrote:


Hi Dave,

On Tue, Mar 24, 2009 at 6:41 AM, Dave Malouf d...@ixda.org wrote:

Not all forms of production are DESIGN. Engineering is not the same  
as

design.
Many companies are examples of engineering success.



Maybe more proper says as some designs in the process of engineering?

[snip]

I think this list version of Godwin's law is

As a IXDA discussion grows longer, the probability of a post  
involving a definition of design approaches 1.


:-)

Adrian

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Re: [IxDA Discuss] Feature discoverability

2009-03-24 Thread Harry
Looks like your designers have worked hard to give the app an aesthetic
minimalism - which looks fantastic but you might have to compromise it
slightly to make the controls more discoverable.

A disk space manager app is only likely to be used every few weeks. Even
once the UI is learned, users may forget by the time they use it again.

Personally, I'd experiment with having a single left-click trigger a menu
strip to appear along the edge of the window. This could list all the
functions as words on button labels. Single click to select, double click to
drill-in, perhaps?

Not very exciting, I know, but perhaps worth experimenting with.

Good luck!

Harry

---
http://90percentofeverything.com/

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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Daniel Szuc
Another perspective from Graham Jenkin who oversees the work of a
team of designers focused on Google's advertiser and publisher
products - http://www.grahamjenkin.com/blog/

Good reading.

rgds,
Dan




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[IxDA Discuss] job descriptions

2009-03-24 Thread mark schraad
I was struck by how well this post was written (and what an amazing  
opportunity if you have the juice) and thought it worth sharing...  I  
know there are lots of recruiters lurking here. No mention of rock  
stars or free lunches... and yet its pretty damn compelling.


https://v2.projectix.com/tycohc/jobboard/JobDetails.aspx? 
__ID=*58BD98351350D6F8


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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread dave malouf
Jennifer, asking me to re-design Google Search is an insane
request. Of course, the complexities are there and it is a tangled
web that needs to be weaved. I have said in almost every post that
this is about continuum and not about absolutes.

But for fun, here I go ...
1) I'd get a group of stakeholders in the room, minus end users and
I'd say. Go! start sketching. Think pie in the sky. I'd ask people
to riff off of each other's ideas, but not judge any. There are no
technical constraints and no business constraints. If you could
design search just for YOU what would it look like.

2) I'd ask everyone to then evaluate using affinities what came out
of that. What were the themes that people seemed to gel around? What
is missing? What is too much? What re-defines search?

3) I would do steps 1  2 around not just the UI of search but also
the business model, technology elements, legal, marketing, etc.

4) From all those affinitities I would look for further
affinitization. See where different segments of the organization
overlap. differentiate (try to understand why there is
differentiation).

5) I'd then try to start telling stories from various points of
view. Some of these stories will be told in storyboards, others in
hybrid storyboards and sketch UIs. Always making sure there is human
situations throughout every element.

6) From there, sky's the limit ... You can't really proceed moving
forward.

I think your big question is where does data come in?

And I would say that data for me in the context of use here is
about validating design. And I would say that wouldn't be the first
place I look to data. The 1st place I would look to data (AND I KNOW
Google does this already, so it is not a criticism but an agreement)
is in analytics for generating ideas. This would be done as part of
the initial processes of ideation mentioned above.

Validation data would only be used to measure mountains (to take the
metaphor being passed around above). Make sure you don't break it.
But don't be so risk averse as to LIVE by the data. Use the data to
qualify the risk, not to quantify it. And don't quantify the
minutiae. Don't try to quantify the subjective, or the emotional. 

I would also make sure there are systems in place so that you can
roll-out design options (the way that Facebook is doing). I don't
remember if Google does this in some of its apps or not. But allow
users access to their live profile data when using new designs. I'd
be surprised if Google isn't doing this already. 

but beyond this very high level explanation that i'm sure has a ton
of wholes b/c I don't know the full culture of the place, nor the
intricacies of the business. Having worked in enterprise software for
most of my career now, I know 1st hand how deep all of this can go and
the complexities involved. It is daunting and not simple in the
slightest. Making it look simple is but pure genius.

Clarification: I respect Google. I use their products without much
reservation. I use many of their UI patterns as examples in my
teaching and applaud the thought leadership Google has taken in
various technologies. 

Saying an organization is not a Design success is not saying they are
not a success and is not saying there aren't a ton of things to
explore and learn from their success. Maybe, just maybe the lesson to
be learned from Google is that Design is full of shit and those of us
like myself who believe in design and design thinking should close
shop and move on to taking up engineering thinking. I'm not quite
there yet, b/c well there is this other company on the other side of
that same valley doing quite well, and there are other case studies
from the design thinking and design process community that have
demonstrated success as well.

If anything, it demonstrates that as always there is more than one
elegant answer to any articulated problem and you should use the
skills, methods and processes that best fit you, your corp culture,
and possibly the type of solution you are trying to build.

This whole thread started with the announcement of a great designer,
being fed up at an engineering centric organization. Others who
relate to that experience stood up in agreement. Others who resonate
with the Google mind were upset with that agreement, or just wanted
to challenge its representation as an absolute (which I'm not sure
that those who were in agreement with it, were saying). My point is
that it is OK for Doug or anyone else to feel that Google is not for
them. That it doesn't map to the way they believe or have seen their
talents and methods bring success into the world. 

I went so far as to say that the Google type of conception 
production of ideas leads to a soul-less design. I stand by this.
Not everything needs to be an iPhone, Kitchmate Food Process, a
Dreamliner interior, a Harley or a Cooper Mini, but as someone who is
into aesthetics, I know I wish everything was. But that is MY opinion.

-- dave


. . . . . . . . . . . . . . . . 

Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Alan Cooper
Larry,

  Very well said!

  Alan

__
cooper | Product Design for a Digital World
Alan Cooper 
a...@cooper.com | www.cooper.com
All information in this message is proprietary  confidential.
Whenever you are asked if you can do a job, tell 'em, 'Certainly, I
can!' Then get busy and find out how to do it. - Theodore Roosevelt
 

-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
Larry Tesler
Sent: Saturday, March 21, 2009 5:59 PM
To: IxDA Discuss
Subject: Re: [IxDA Discuss] Bowman leaves Google

Yes, over-reliance on data-driven incremental design (DDID) is ill- 
advised.

- Customers who use more than one of a company's products tend to be  
the most valuable customers in the long run. DDID usually optimizes  
one product at a time. The resulting inconsistencies may make each  
product a bit more profitable but can make it less likely for a heavy  
user of one to become a casual user of another.

- DDID is an effective way to climb a little higher on a profit hill.  
It will never get you off the current hill onto a taller mountain.

- Changing shades of blue and line widths can nudge a product higher  
on its current hill. But an organization that makes choices based  
solely on the basis of performance data won't learn why a certain  
shade or width works better, and is unlikely to apply the lesson to  
the next project. Revenue is foregone, costs mount and precious  
resources are tied up while each new product is gradually optimized.

But many managers love DDID. It a systematic, replicable, and  
inherently measurable. Delight in the experience and passion for the  
product line are much harder to measure. The non-mathematical way that  
designers go about evoking such emotions isn't something that the  
staffing and training departments can reliably replicate.

These days, great success usually emerges from a smart combination of  
analytical thinking and design thinking, a combination that requires  
mutual respect and cooperation as equals among the various  
practitioners.

Larry Tesler

 When a company is filled with engineers, it turns to engineering to  
 solve problems. Reduce each decision to a simple logic problem.  
 Remove all subjectivity and just look at the data. Data in your  
 favor? Ok, launch it. Data shows negative effects? Back to the  
 drawing board. And that data eventually becomes a crutch for every  
 decision, paralyzing the company and preventing it from making any  
 daring design decisions.

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Re: [IxDA Discuss] Feature discoverability

2009-03-24 Thread Anders Ljung
Your UI is interesting since it alternates information about the
current location and what the user hovers above with the mouse.

If you had one list/item for where am I? and one list for what
am I hovering?, you could add the Show in Finder as a button or
list item to the former.

This seems to be the only item from the context menu that is not
shown anywhere else?

There is poor affordance that clicking the bullseye = go to enclosing
folder. Add an up arrow?

By the way: great app that feels really OSX :)




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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-24 Thread Nurit Peres
AutoCAD 2009 still has a command line and from what I see many users
prefer it. But they did invest in moving to a Ribbons menu recently.
I would love to see their data about CLI vs. menu (if they have
any...)


Nurit Peres
www.sivandesign.com





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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-24 Thread Håkan Reis
In one aspect windows vista / 7 have returned to command line. And thats in
the application execution. You just fire up the start menu and start typing,
finding every application in just 3-4 keystrokes (including the windows key)
is extremely fast. For me it has gone into such a habit I now find windows
XP very hard to navigate.

It's not full command line off course but for its purpose it's even more
powerful with the build in search.

---
Håkan Reis
User experience and .NET Consultant at Dotway AB
Øredev Program Committee
+46(768)510033

Our conference || http://oredev.org - It's going to be great in 2009
My company  || http://dotway.se
My blog || http://blog.reis.se

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Re: [IxDA Discuss] Feature discoverability

2009-03-24 Thread Den Serras
I'm a rare Mac user who regularly uses right-clicking; I find that
most (even PC-converts) look for menus and buttons before they think
to right/control click on something. And I agree with that - right
clicking is counter-intuitive and inherently invisible.

Since your map isn't like anything else, we don't come with
preconceived notions of how it should work. I haven't used your app,
but does each segment act like a button on rollover, encouraging
clicking? Do you have a hint area somewhere that changes
depending on where your mouse is? And once they click, why not keep
your flower-like design and have it bring up a circular context menu
- the center area acts as it does now, but it brings up a few options
in a circle around the mouse, like Maya does, but which fade if not
clicked on. That encourages that first, investigative click on an
area and then gives them options without having to figure out what to
do.

Alternatively, why not have the clicks be sticky? Once a segment is
clicked on, in the down state it could provide all sorts of user
information and options in an intuitive area - maybe the lower-right
below your list.

I would never rely on right-clicking. For one thing, Macs, especially
notebooks, don't make that using them intuitive at all - still no
two-button mouse. But more so because RCs are inherently a hidden
feature.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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[IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Dan Saffer

I'm stunned no one has commented on this Core77 article yet:

http://www.coroflot.com/creativeseeds/2009/03/five_things_interaction_design.asp 



I went to Interaction09 in Vancouver with an intense personal mission  
to nail down a clear definition of Interaction Designer, and what  
abilities are needed in order to be one. Almost every time I asked  
(and I asked a lot of times), the answer was I have no idea. Which  
is funny, because several hundred people with that title gathered  
together in rooms every day of the conference to agree that the work  
they were doing was necessary, and worthy of attention and  
responsibility (much as people do at any other professional conference).


Playing devil's advocate, this raises the Wizard of Oz question: are  
they really doing something new, unique, and especially useful, once  
you pull back the curtain? Or are Interaction Designers merely the  
beneficiaries of a fad, like so many mediocre Seattle bands that got  
snapped up by labels in the early 90s, by virtue of where they  
happened to live (I'm talking to you, Candlebox)? It's easy to read  
things like the IxDA website's definition of the field with a cynical  
eye, and conclude that intentional obfuscation is part of the  
profession's appeal:


Interaction design (IxD) is a professional discipline that  
illuminates
the relationship between people and the interactive products they  
use.
While interaction design has a firm foundation in the theory,  
practice,

and methodology of traditional design, its focus is on defining the
complex dialogues that occur between people and interactive  
devices of

many types -- from computers to mobile communications devices to
appliances.

Ah, they define complex dialogues. Got it. About time someone started  
doing that.



Another piece of what I would consider bad PR for our profession.


Dan





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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-24 Thread David Little
As an aside, has anyone any experience of using Mozilla Ubiquity?

http://labs.mozilla.com/2008/08/introducing-ubiquity/

Which introduces elements of a CLI to web browsing? I haven't used it
yet so I'm in *absolutely* no position to comment :). But, my first
thoughts were how potentially complex it looked. Looking in more
detail at the manual (yes, you have to read a manual before you can
use it), I can definitely see how it would be useful in some
situations for advanced tasks like first find this, then do that,
then send this to x, although that would assume that you'd planned
out your tasks that far in advance.











2009/3/24 Nurit Peres nuri...@gmail.com:
 AutoCAD 2009 still has a command line and from what I see many users
 prefer it. But they did invest in moving to a Ribbons menu recently.
 I would love to see their data about CLI vs. menu (if they have
 any...)


 Nurit Peres
 www.sivandesign.com





 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 http://www.ixda.org/discuss?post=40330


 
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David Little
w: www.littled.net
t: twitter.com/djlittle

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Peter Van Dijck
Interaction design is a useful fuzzy abstraction, much like Information
Architecture or even Design. Useful in the sense that:

   - it allows people who do somewhat overlapping similar stuff to get
   together around this title and discuss things, ie. it allows groups to form.
   - it allows these people to communicate to non-members of this group that
   they're needed (note I didn't say what for).
   - and there's more, but gotta run

Note you'll never agree on a definition, just like (but worse than) you'll
never agree on the definition of Christian.

Peter

On Tue, Mar 24, 2009 at 3:26 PM, Dan Saffer d...@odannyboy.com wrote:

 I'm stunned no one has commented on this Core77 article yet:

 
 http://www.coroflot.com/creativeseeds/2009/03/five_things_interaction_design.asp
 

 I went to Interaction09 in Vancouver with an intense personal mission to
 nail down a clear definition of Interaction Designer, and what abilities are
 needed in order to be one. Almost every time I asked (and I asked a lot of
 times), the answer was I have no idea. Which is funny, because several
 hundred people with that title gathered together in rooms every day of the
 conference to agree that the work they were doing was necessary, and worthy
 of attention and responsibility (much as people do at any other professional
 conference).

 Playing devil's advocate, this raises the Wizard of Oz question: are they
 really doing something new, unique, and especially useful, once you pull
 back the curtain? Or are Interaction Designers merely the beneficiaries of a
 fad, like so many mediocre Seattle bands that got snapped up by labels in
 the early 90s, by virtue of where they happened to live (I'm talking to you,
 Candlebox)? It's easy to read things like the IxDA website's definition of
 the field with a cynical eye, and conclude that intentional obfuscation is
 part of the profession's appeal:

Interaction design (IxD) is a professional discipline that illuminates
the relationship between people and the interactive products they use.
While interaction design has a firm foundation in the theory, practice,
and methodology of traditional design, its focus is on defining the
complex dialogues that occur between people and interactive devices of
many types -- from computers to mobile communications devices to
appliances.

 Ah, they define complex dialogues. Got it. About time someone started doing
 that.


 Another piece of what I would consider bad PR for our profession.


 Dan




 
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-- 
me: http://petervandijck.com
blog: http://poorbuthappy.com/ease/
global UX consulting: http://290s.com
free travel guides: http://poorbuthappy.com
Belgium: (+32) 03/325 88 70
Skype id: peterkevandijck

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Todd Zaki Warfel


On Mar 24, 2009, at 10:26 AM, Dan Saffer wrote:

I went to Interaction09 in Vancouver with an intense personal  
mission to nail down a clear definition of Interaction Designer, and  
what abilities are needed in order to be one.


Ah, they define complex dialogues. Got it. About time someone  
started doing that.


So, it seems that the expectation is that a definition would/should  
include what abilities are needed to be considered an Interaction  
Designer. I think that makes perfect sense. Solving complex problems  
is really nothing new and doesn't do anything to distinguish IxD from  
Physics, Biochemical Engineering, or a Mechanic.


Personally, I don't really care about defining IxD as a discipline, at  
least in the sense that is being done today. I'm really more  
interested in doing interaction design. I do think it's important to  
understand the skills necessary, but in real speak, not PR speak.


And yes, I'll be bold enough to say that I don't really see that much  
of a difference between IA and IxD. And frankly, I'm not that  
interested in spending time creating a divide between the two. I've  
been doing them in tandem for over a decade. They have the same goal  
in mind—making products easier and more enjoyable to use. The only  
real important distinction I see is that IA provides the foundation,  
which IxD builds on top of.


In theory, they're different. But in reality, if you're doing one,  
you're doing the other. Yeah, I said it.



Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
--
Contact Info
Voice:  (215) 825-7423
Email:  t...@messagefirst.com
AIM:twar...@mac.com
Blog:   http://toddwarfel.com
Twitter:zakiwarfel
--
In theory, theory and practice are the same.
In practice, they are not.





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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Adrian Howard


On 24 Mar 2009, at 14:39, Todd Zaki Warfel wrote:
[snip]
Personally, I don't really care about defining IxD as a discipline,  
at least in the sense that is being done today. I'm really more  
interested in doing interaction design. I do think it's important to  
understand the skills necessary, but in real speak, not PR speak.

[snip]

round of applause

Adrian
--
delicious.com/adrianh - twitter.com/adrianh - adri...@quietstars.com




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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-24 Thread Dante Murphy
Ubiquity is fabulous, and abundantly simple.  All of the commands I use are 
denotative terms for the action I want to execute, like map or wikipedia.  
Sure, there are more complex commands, but the concept of a ubiquitous web CLI 
is simply brilliant.

Dante Murphy | VP/D User Experience| D I G I T A S  H E A L T H
100 Penn Square East| Wanamaker Building, 11th Floor | Philadelphia, PA 19107 | 
USA
Email: dmur...@digitashealth.com 
www.digitashealth.com  


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com 
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of David 
Little
Sent: Tuesday, March 24, 2009 10:32 AM
To: disc...@ixda.org
Subject: Re: [IxDA Discuss] Command line vs. menu driven interface

As an aside, has anyone any experience of using Mozilla Ubiquity?

http://labs.mozilla.com/2008/08/introducing-ubiquity/

Which introduces elements of a CLI to web browsing? I haven't used it
yet so I'm in *absolutely* no position to comment :). But, my first
thoughts were how potentially complex it looked. Looking in more
detail at the manual (yes, you have to read a manual before you can
use it), I can definitely see how it would be useful in some
situations for advanced tasks like first find this, then do that,
then send this to x, although that would assume that you'd planned
out your tasks that far in advance.











2009/3/24 Nurit Peres nuri...@gmail.com:
 AutoCAD 2009 still has a command line and from what I see many users
 prefer it. But they did invest in moving to a Ribbons menu recently.
 I would love to see their data about CLI vs. menu (if they have
 any...)


 Nurit Peres
 www.sivandesign.com





 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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 http://www.ixda.org/discuss?post=40330


 
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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Daniel Szuc
I think some of the gold in a Google Search design going forward
includes:

1. Continued data mining on what people are searching for

2. Looking for patterns

3. Playing with how search results page design could be tweaked to
display smarter results and providing contextual actions based on the
keyword (or being able to do more with a single search result as a
widget (save it somewhere, send it to someone, manipulate it)

4. Advertising inside a search result widget (maybe)

We are seeing small snippets of this when you search for things like
weather etc  where the forecast displays in the search results.

Would I want to change the search results screen immediately. No way.
Would I want to edit bits of how results are displayed to see how
users react. Absolutely and let the data speak to me.

rgds,
Dan




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=40237



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Scott McDaniel
On Tue, Mar 24, 2009 at 10:51 AM, Adrian Howard adri...@quietstars.com wrote:
 Personally, I don't really care about defining IxD as a discipline, at
 least in the sense that is being done today. I'm really more interested in
 doing interaction design. I do think it's important to understand the skills
 necessary, but in real speak, not PR speak.
 round of applause

 Adrian

I second that - but/and I'm finding that to recruiters these days, and
more and more internal use,
Interaction Designer means Flash Designer.  This is fine in some
sense, as Flash is an excellent
tool to have in one's toolbox, but I don't think it's being used in
the intent of, say, the IxDA.

Scott
-- 
I have mad skills at doing spazzy things. - Janiene West

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Re: [IxDA Discuss] Feature discoverability

2009-03-24 Thread tbrizitsky
Greetings, Den. 

You can refer to this video for interaction details:
http://www.youtube.com/watch?v=qs9D26VG7Uk

We used the following solutions to encourage clicking the map and
Info panel:

- sectors start pulsing on hovering
- Info panel items get highlighted
- central part (level up) of the map also slightly pulses

Nevertheless there's absolutely no visual clue for context actions
which seem to be my fault as interaction designer.

I have also pointed several possible solutions above, but none of
them look elegant enough yet. Hint area is mentioned there, but I'm
unsure it would be useful enough. Probably quick test could help :)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=40362



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Dan Saffer


On Mar 24, 2009, at 7:39 AM, Todd Zaki Warfel wrote:

And yes, I'll be bold enough to say that I don't really see that  
much of a difference between IA and IxD. And frankly, I'm not that  
interested in spending time creating a divide between the two. I've  
been doing them in tandem for over a decade. They have the same goal  
in mind—making products easier and more enjoyable to use. The only  
real important distinction I see is that IA provides the foundation,  
which IxD builds on top of.


In theory, they're different. But in reality, if you're doing one,  
you're doing the other. Yeah, I said it.


This really bothers me because it is so untrue and we've spent  
countless hours as a group outlining the differences between the two.  
The methodologies, history, and focus are all different.


Just because you do both things doesn't make them the same. I'd posit  
yours is a very web-centric POV. The farther away from the web you go,  
the less information architecture work you are likely to do. It's  
easily less than 1 percent of my work. There's a reason no one at frog  
or IDEO has the title Information Architect.


Dan



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Re: [IxDA Discuss] Command line vs. menu driven interface

2009-03-24 Thread Gregor Kiddie
Of course if you go too far you end up with this
http://vimperator.org/trac/wiki/Vimperator

Gk.
Gregor Kiddie
Senior Developer
INPS

Tel:   01382 564343

Registered address: The Bread Factory, 1a Broughton Street, London SW8
3QJ

Registered Number: 1788577

Registered in the UK

Visit our Internet Web site at www.inps.co.uk

The information in this internet email is confidential and is intended
solely for the addressee. Access, copying or re-use of information in it
by anyone else is not authorised. Any views or opinions presented are
solely those of the author and do not necessarily represent those of
INPS or any of its affiliates. If you are not the intended recipient
please contact is.helpd...@inps.co.uk


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of
Dante Murphy
Sent: 24 March 2009 15:00
To: David Little; disc...@ixda.org
Subject: Re: [IxDA Discuss] Command line vs. menu driven interface

Ubiquity is fabulous, and abundantly simple.  All of the commands I use
are denotative terms for the action I want to execute, like map or
wikipedia.  Sure, there are more complex commands, but the concept of
a ubiquitous web CLI is simply brilliant.



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Re: [IxDA Discuss] job descriptions

2009-03-24 Thread iamshimone
Agreed, it's quite eloquently written. For those who couldn't get
the link working there's an underscore missing from the wrap.
Here's a shortened version: 

http://bit.ly/WZgy

The position is for a 'Director of RD Design Excellence'

SUMMARY OF POSITION:
The Director of Design Excellence is responsible for driving design
excellence across the RMS RD organization through the successful
execution of our new product development process, DFSS capabilities,
human factors engineering and international standards compliance. The
DDE is the owner of our Product Development Process, and manages it to
promote design excellence and maintain compliance to our quality
system. The DDE is responsible for developing and growing a culture
of continuous improvement and Design for Six Sigma tool application
and performance. The DDE is the leader of our the Human Factors
Engineering team and the HFE and user interface design approaches
that guarantee high utility an ease of use in our products.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=40367



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Dan
I don't think traditional education paradigms should or would work
with IxD.  One could even argue that barring some large-scale
reorientation, there are some people who just will not think in these
paradigms.  Others just will.

Also, one could consider that IxD may always need to operate within a
context.  IxD designers and architects may not be swappable between
the financial field (where I work) and the medical field or whatever.
 Some ideas/paradigms are transferable, but there is a complexity of
the context that cannot be overlooked.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=40375



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Hugh Griffith
I really think we're over complicating the whole thing.

As far as designers go in the interactive world, I think they now fall
into two distinct types: visual and interaction (or UI).

In my mind, Interaction/UI Designers define how a web app/system/gadget
works. Or, how someone uses it. Visual designers define how something *looks
*. They choose the colors, fonts, and images.

Visual designers are a dime a dozen, but interaction/ui designers are rare.
A combination of the two is even more rare.

It's a simple view, and it could be worded much better, but that's my two
cents.

Hugh Griffith
User Interface Designer


On Tue, Mar 24, 2009 at 9:28 AM, Dan Saffer d...@odannyboy.com wrote:


 On Mar 24, 2009, at 7:39 AM, Todd Zaki Warfel wrote:

  And yes, I'll be bold enough to say that I don't really see that much of a
 difference between IA and IxD. And frankly, I'm not that interested in
 spending time creating a divide between the two. I've been doing them in
 tandem for over a decade. They have the same goal in mind—making products
 easier and more enjoyable to use. The only real important distinction I see
 is that IA provides the foundation, which IxD builds on top of.

 In theory, they're different. But in reality, if you're doing one, you're
 doing the other. Yeah, I said it.


 This really bothers me because it is so untrue and we've spent countless
 hours as a group outlining the differences between the two. The
 methodologies, history, and focus are all different.

 Just because you do both things doesn't make them the same. I'd posit yours
 is a very web-centric POV. The farther away from the web you go, the less
 information architecture work you are likely to do. It's easily less than 1
 percent of my work. There's a reason no one at frog or IDEO has the title
 Information Architect.

 Dan



 
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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Brad Nunnally
Job titles and descriptions only matter to me when I am looking for a job,
not when I am doing my job

This was a comment made to me when I was discussing the issue of 'Defining
the damn thing..' at the IA Summit this past weekend. I fully agree that my
current job title doesn't mean squat when it comes to the day to day
activities at work. When I am interviewing for a job however, it is very
important because the hiring manager has a concept about what that job title
entails.

Personally, I would love to see recruiters and hiring managers stop using
job titles and simply publish what their needs are. This would provide
people looking for a job a better representation on what they are getting
themselves into, and allow the designer to properly assess if they can
actually do the job.


Brad Ty Nunnally

Interaction Designer
Twitter: bnunnally
Blog: http://bnunnally.tumblr.com

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Peter Van Dijck
Can everyone who doesn't care about the specific title stand on the right,
and everyone who wants to define Interaction design stand on the left?
Thanks!
Peter

On Tue, Mar 24, 2009 at 4:21 PM, Brad Nunnally bnunna...@gmail.com wrote:

 Job titles and descriptions only matter to me when I am looking for a job,
 not when I am doing my job

 This was a comment made to me when I was discussing the issue of 'Defining
 the damn thing..' at the IA Summit this past weekend. I fully agree that my
 current job title doesn't mean squat when it comes to the day to day
 activities at work. When I am interviewing for a job however, it is very
 important because the hiring manager has a concept about what that job
 title
 entails.

 Personally, I would love to see recruiters and hiring managers stop using
 job titles and simply publish what their needs are. This would provide
 people looking for a job a better representation on what they are getting
 themselves into, and allow the designer to properly assess if they can
 actually do the job.


 Brad Ty Nunnally
 
 Interaction Designer
 Twitter: bnunnally
 Blog: http://bnunnally.tumblr.com
 
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global UX consulting: http://290s.com
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Belgium: (+32) 03/325 88 70
Skype id: peterkevandijck

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Robert Hoekman Jr

 This really bothers me because it is so untrue and we've spent countless
 hours as a group outlining the differences between the two.


Agreed. I rarely do IA work, and although I do take on that role on
occasion, I wouldn't dare call myself an IA.

Christina Wodtke all but demolishes the distinction between IA and IxD in
her book, *Information Architecture*, but it's unsettling to me. On the web,
maybe those lines blur a lot more than in other types of design, but my
specialty has always been in *designing **interaction*, not architecting
information. There is definitely a difference. I design how people will
interact with web products and services based on an understanding of why
they might do so. Information is certainly part of that, but I'm less
concerned with the information than how people will encounter it in the
context of some interactive experience.

-r-

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Peter Van Dijck
Dudes, take a step back.

People need groups (for identity creation and support), professions need
recognition (for money and power, basically). The Information Archtitects
group was pretty good at this. The Interaction Design group is doing it's
best, but less successfully to be honest. Other groups haven't done so well
- Knowledge management comes to mind - who calls themselves that anymore?

Cheers,
Peter

On Tue, Mar 24, 2009 at 5:20 PM, Peter Van Dijck petervandi...@gmail.comwrote:

 Can everyone who doesn't care about the specific title stand on the right,
 and everyone who wants to define Interaction design stand on the left?
 Thanks!
 Peter


 On Tue, Mar 24, 2009 at 4:21 PM, Brad Nunnally bnunna...@gmail.comwrote:

 Job titles and descriptions only matter to me when I am looking for a
 job,
 not when I am doing my job

 This was a comment made to me when I was discussing the issue of 'Defining
 the damn thing..' at the IA Summit this past weekend. I fully agree that
 my
 current job title doesn't mean squat when it comes to the day to day
 activities at work. When I am interviewing for a job however, it is very
 important because the hiring manager has a concept about what that job
 title
 entails.

 Personally, I would love to see recruiters and hiring managers stop using
 job titles and simply publish what their needs are. This would provide
 people looking for a job a better representation on what they are getting
 themselves into, and allow the designer to properly assess if they can
 actually do the job.


 Brad Ty Nunnally
 
 Interaction Designer
 Twitter: bnunnally
 Blog: http://bnunnally.tumblr.com
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... disc...@ixda.org
 Unsubscribe  http://www.ixda.org/unsubscribe
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 --
 me: http://petervandijck.com
 blog: http://poorbuthappy.com/ease/
 global UX consulting: http://290s.com
 free travel guides: http://poorbuthappy.com
 Belgium: (+32) 03/325 88 70
 Skype id: peterkevandijck




-- 
me: http://petervandijck.com
blog: http://poorbuthappy.com/ease/
global UX consulting: http://290s.com
free travel guides: http://poorbuthappy.com
Belgium: (+32) 03/325 88 70
Skype id: peterkevandijck

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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Jared Spool


On Mar 24, 2009, at 4:57 AM, dave malouf wrote:


Jennifer, asking me to re-design Google Search is an insane
request. Of course, the complexities are there and it is a tangled
web that needs to be weaved. I have said in almost every post that
this is about continuum and not about absolutes.

But for fun, here I go ...
1) I'd get a group of stakeholders in the room, minus end users and
I'd say. Go! start sketching. Think pie in the sky. I'd ask people
to riff off of each other's ideas, but not judge any. There are no
technical constraints and no business constraints. If you could
design search just for YOU what would it look like.

2) I'd ask everyone to then evaluate using affinities what came out
of that. What were the themes that people seemed to gel around? What
is missing? What is too much? What re-defines search?


snip


I think your big question is where does data come in?

And I would say that data for me in the context of use here is
about validating design. And I would say that wouldn't be the first
place I look to data. The 1st place I would look to data (AND I KNOW
Google does this already, so it is not a criticism but an agreement)
is in analytics for generating ideas. This would be done as part of
the initial processes of ideation mentioned above.


Actually, my big question is: where does the problem you're trying to  
solve come in? Where do you introduce data about what needs to be  
different? About what the organization needs to achieve? About the gap  
between the current and the aspirational?


Should that influence the sketches and the subsequent discussions?

Or am I missing the point of the conversation?

Jared

Jared M. Spool
User Interface Engineering
510 Turnpike St., Suite 102, North Andover, MA 01845
e: jsp...@uie.com p: +1 978 327 5561
http://uie.com  Blog: http://uie.com/brainsparks  Twitter: jmspool
UIE Web App Summit, 4/19-4/22: http://webappsummit.com

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[IxDA Discuss] JOB: Senior Freelance User Experience Manager/Strategist; London, UK; Recruiter; Contract

2009-03-24 Thread Sean @ IC Software
 
£Consultancy rates 
 
Key profile: UX Management, UCD Strategy and business development, team 
leadership/management, Interaction Design consultancy 

 

My ground-breaking public sector client has identified user experience as a key 
facet of its growth strategy and is seeking senior level advice on a 
consultancy basis to shape the UX team's development and future.

 

Candidates are required to participate at a high-level in identifying needs and 
structure for a brand new usability team and must have had experience 
developing a medium to large team in the past.

 

Experience in web is a must and previous multi-national public sector 
experience/knowledge will be hugely advantageous.

 

Senior designers/IAs will not be considered for this position.  Candidates 
don't have to have a visa but must have UK public sector experience.

 
To view similar UI / UX / IA / Usability jobs please visit:
http://www.ic-software.co.uk/Jobs.aspx?category=UI_~_UX_~_IA_~_Usability_Design 
http://www.ic-software.co.uk/Jobs.aspx?category=UI_~_UX_~_IA_~_Usability_Designfrom=section
 from=section
 
Sean Pook 
D +44 (0)118 988 1156 
s...@ic-software.co.uk
 

 

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For more information please visit http://www.messagelabs.com/email 
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Re: [IxDA Discuss] job descriptions

2009-03-24 Thread Alan Wexelblat
I'm curious, though - how many IxDers are Master Black Belt level in
Six Sigma or comparable process re-engineering methodologies?  Is that
something you'd expect an interaction designer or manager to have?

On Tue, Mar 24, 2009 at 4:37 AM, iamshimone shim...@shimone.info wrote:
 Agreed, it's quite eloquently written. For those who couldn't get
 the link working there's an underscore missing from the wrap.
 Here's a shortened version:

 http://bit.ly/WZgy

 The position is for a 'Director of RD Design Excellence'

 SUMMARY OF POSITION:
 The Director of Design Excellence is responsible for driving design
 excellence across the RMS RD organization through the successful
 execution of our new product development process, DFSS capabilities,
 human factors engineering and international standards compliance. The
 DDE is the owner of our Product Development Process, and manages it to
 promote design excellence and maintain compliance to our quality
 system. The DDE is responsible for developing and growing a culture
 of continuous improvement and Design for Six Sigma tool application
 and performance. The DDE is the leader of our the Human Factors
 Engineering team and the HFE and user interface design approaches
 that guarantee high utility an ease of use in our products.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=40367


 
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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Todd Zaki Warfel


On Mar 24, 2009, at 11:28 AM, Dan Saffer wrote:

This really bothers me because it is so untrue and we've spent  
countless hours as a group outlining the differences between the  
two. The methodologies, history, and focus are all different.


How is it untrue that while in theory they are different, or  
technically, while they are different, if you're doing one, you're  
doing the other? IA provides underlying structure and IxD provides the  
model to move through those structures. This applies to web and non- 
web systems.


Yes, most of my work is web-centric, but in the non-web-centric  
environments I've worked on (e.g. handhelds, iPhone apps, kiosks,  
ATMs, desktop apps) the underlying structure is still technically IA  
work and the model of moving through that structure is IxD.


Again, technically, they are different, but if you're doing one,  
you're doing the other.



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Todd Zaki Warfel

(moving to the right)

On Mar 24, 2009, at 12:20 PM, Peter Van Dijck wrote:

Can everyone who doesn't care about the specific title stand on the  
right,
and everyone who wants to define Interaction design stand on the  
left?



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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Alan Wexelblat
On Tue, Mar 24, 2009 at 12:25 PM, Jared Spool jsp...@uie.com wrote:
 Actually, my big question is: where does the problem you're trying to solve
 come in? Where do you introduce data about what needs to be different? About
 what the organization needs to achieve? About the gap between the current
 and the aspirational?

 Should that influence the sketches and the subsequent discussions?

 Or am I missing the point of the conversation?

Yes and no.  First off, I think David Malouf's post was brilliant in
that it laid out some rapid-fire ways that a design-driven process
could be initiated.  It's by no means a complete description of such a
process but it touches on key themes of brainstorming, storytelling,
and so on. In that sense I think David is making the point (and I
agree) that there is room for non-data-driven methods even within such
a complex and diverse space as Google's search design.

As to your specific question I think all your ideas are relevant, but
some are implicit.

For example, the stakeholders that David advocates putting into that
room are the people who have the vision about what the organization
needs to achieve. It's probably part of their daily conversations and
I would expect it to emerge as part of the brainstorm (probably the
part where people explain their ideas, after the idea generation
phase).  If it doesn't, then you've probably put the wrong people in
the room.

Likewise the gap between the current and the aspirational should be
obvious to everyone.  If they're not intimately familiar with the
current then again they probably aren't part of this exercise.

The question about introducing data about needs is a good one, I
think.  My personal preference is to make that part of the
post-brainstorming exercise.  Presumably at some point you've narrowed
your set of alternatives to some manageable number.  At that point I'd
introduce data and put people through an exercise of correlating
design brainstorm ideas with data.  Given THESE data, how does THAT
idea hold up? sort of.

Best,
--Alan

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Pauric
What follows is not an attempt at defining our domain, although it can
be read that way, but it is my understanding as to why IxD currently
evades a concise definition.

Interaction design is, for me and in a sentence, the creation of a
contextual language that allows systems to interact.

At a very high level I see humans  machines as systems with
capabilities, limitations and very different methods of communicating
with their surroundings.  I would also point out that one of those
'systems' is currently experiencing an exponential growth in
complexity.

The role of Interaction design has come about as a result of Moore's
Law (which in itself is a product of human evolution).  As computer
systems and their capabilities have become more complex, so to has
its vocabulary when tasked with interacting with us, the human
'system'.

As technology, at a singular level and as a network, evolves it is
the role of those responsible for effective communication to
reinterpret the playing field and create a language suitable for the
given capabilities, goal  context for that point in time. What we
create today would not be the same a year ago, or a year from now, if
goals/motivations/users we the same.  Technology evolves and so to
does our understanding of it both as users and designers.

As the capabilities of technology accelerate the field of design
responsible for enabling communication will evolve.  We will
constantly re-evaluate the rules and re-invent our roles. 
Definitions be damned, we are fulfilling a role.  We do not need PR,
good or bad, we do not need to market our trade. The forces that
brought about our role are too strong to be swayed imho.

regards /pauric

p.s. Its with a little trepidation that I post this, I'll be the
first to admit that it sounds a little nuts.  Again I'm not defining
our role but trying (poorly) to explain why it came about and why it
will continue to change. Kevin Kelly proposes that Technology is the
7th kingdom and I see us as the translators to that 'domain'
http://www.edge.org/documents/archive/edge217.html#kelly


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Re: [IxDA Discuss] job descriptions

2009-03-24 Thread Trip ODell
I agree with Alan - IMO Six Sigma and other efficiency approaches
aren't really well suited to UCD, rapid prototyping, iterative
process and other best practices in our field. There is a
humanistic aspect to what we do which isn't particularly well suited
to A=B=C business approaches.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] job descriptions

2009-03-24 Thread mark schraad
The post is for an ID role, not an IxD... but the specifics of the job were
not my point.
As to the relevance of six sigma to design, or interaction design... I don't
see much. It has a place if you are designing for manufacture (such as an
industrial designer typically would). Unlike manufacturing where variance is
a huge problem, the design process can actually benefit from it (thinking
outside of the box).


On Tue, Mar 24, 2009 at 12:40 PM, Alan Wexelblat awexelb...@gmail.comwrote:

 I'm curious, though - how many IxDers are Master Black Belt level in
 Six Sigma or comparable process re-engineering methodologies?  Is that
 something you'd expect an interaction designer or manager to have?



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Michael Kay
I see interaction designer as a general title similar to graphic
designer. An interaction designer is a person that works with
interactive media, and designs and produces more than just visual
representations. Behind that it it can include any or all of
designing interactions, information architecture, user experience,
project management, and some front-end coding and even visual design.
Plus more.

Using it in such a broad way can be convenient. I work independently,
and thus my role varies a lot depending on the project. On smaller
projects I work alone or with 1-2 others and might do everything from
identity to production. In larger ones, I may be responsible for just
the wireframes. Whatever the role, I am the same person with the same
background that propels me to think interactively with the user in the
center. I am an interaction designer. Thanks, I've been wondering how
to title myself.



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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Jenifer Tidwell
On Tue, Mar 24, 2009 at 12:57 AM, dave malouf dave@gmail.com wrote:

 Jennifer, asking me to re-design Google Search is an insane
 request.


Why?  There are real live UXers working on that problem over here, you know.
:-)

No, it's not insane at all.  This is the context of the original post:  an
influential designer at Google has left, and Google's main product is
search.  Let me say again that this product has lots of people and dollars
worldwide depending on it.  Data helps us answer design questions over here,
because breaking the user experience even a little bit makes a HUGE
difference to those people.  We innovate, try things out with real users,
and roll out designs that show *measurable* improvement.


 Validation data would only be used to measure mountains (to take the
 metaphor being passed around above). Make sure you don't break it.
 But don't be so risk averse as to LIVE by the data. Use the data to
 qualify the risk, not to quantify it. And don't quantify the
 minutiae. Don't try to quantify the subjective, or the emotional.


Why not?  At this scale, minutiae are important.  And the emotional is
important too -- we understand that, and as other people have pointed out,
some aspects of the Google brand actually do have soul and personality.
:-)  We know that numbers alone don't tell the full story, but they tell a
compelling part of the story.

Saying an organization is not a Design success is not saying they are
 not a success and is not saying there aren't a ton of things to
 explore and learn from their success. Maybe, just maybe the lesson to
 be learned from Google is that Design is full of shit and those of us
 like myself who believe in design and design thinking should close
 shop and move on to taking up engineering thinking.


Not at all.  But big-D Design is more effective when it (a) works very
closely with engineering thinking and people, and (b) uses its tools well.
To us, data analysis is one of those tools.  In other organizations, it
isn't such a good tool, because of smaller scale, usage patterns, cost of
acquiring such data, org culture, or whatever else.  But here, it's quite
useful, and I'm thankful for it.

- Jenifer

---
Jenifer Tidwell
jenifer.tidw...@gmail.com
http://designinginterfaces.com
http://jtidwell.net

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Dan Saffer
This is not a definition problem (or at least so only indirectly):  
it's a PR problem. And in this, the IxDA has failed one of its core  
missions, I think: creating tools to help interaction designers  
promote our value to our organizations and those who don't know  
anything about us. We don't need mission statements; we need a  
communications strategy.


Dan

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Todd Zaki Warfel


On Mar 24, 2009, at 2:26 PM, Dan Saffer wrote:


We don't need mission statements; we need a communications strategy.


Agree 1001%.


Cheers!

Todd Zaki Warfel
Principal Design Researcher
Messagefirst | Designing Information. Beautifully.
--
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In practice, they are not.





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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Peter Van Dijck
I agree 99.7% :)
P

On Tue, Mar 24, 2009 at 7:29 PM, Todd Zaki Warfel li...@toddwarfel.comwrote:


 On Mar 24, 2009, at 2:26 PM, Dan Saffer wrote:

  We don't need mission statements; we need a communications strategy.


 Agree 1001%.


 Cheers!

 Todd Zaki Warfel
 Principal Design Researcher
 Messagefirst | Designing Information. Beautifully.
 --
 Contact Info
 Voice:  (215) 825-7423
 Email:  t...@messagefirst.com
 AIM:twar...@mac.com
 Blog:   http://toddwarfel.com
 Twitter:zakiwarfel
 --
 In theory, theory and practice are the same.
 In practice, they are not.




 
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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Brad Nunnally
I totally agree with Dan on needing a communication strategy. Having one
though means we need to be able to differentiate ourselves from everyone
else. If you explain a set of values that an interaction designer brings to
an industry/company/etc and someone simply states 'Well that sounds just
like ...' then we have a problem. I have been doing this for 3 years and it
still takes me a conversation with someone to explain what I do. If we were
able to develop a one-liner that sums up all the value we bring to people
and gets our message across, that would be a total win.

Here I am though helping to point out the problem without offering a
solution. Guess it is time to do some brainstorming.


Brad Ty Nunnally

Interaction Designer
Twitter: bnunnally
Blog: http://bnunnally.tumblr.com

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Re: [IxDA Discuss] job descriptions

2009-03-24 Thread Alan Salmoni
While six sigma isn't central to my role (though I am comfortable
with statistics because of my previous research experience), some of
the research done in my present work has been useful in highlighting
process problems that can be resolved, in part, by my work. It's a
tool for insight into something, no more and no less, and can help in
some situations. I don't see it as a regular part of my job though.



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Alan Salmoni
One problem about not defining the field is that recruiters will do it
for us - and they can make mistakes. For example, there are already
jobs out there that demand a BA or MA in a design related discipline
as part of the qualifications. This means that all the artists, the
engineers, psychologists, people with bags of experience but no
direct qualifications etc, are left out regardless of their
competence. This is no problem for the gurus but for most of us, it
presents a real challenge to even get a foot in the door because the
initial criteria filter us out.

Having said that, it is a hard field to define because it is so
multi-disciplinary. The beings an outstanding issue: many recruiters
don't realise this and assume that IxD is uniquely associated with
one particular approach. So some will say they want an interaction
designer with X years flash experience and a fine arts degree; others
will want business analysis skills; and yet others will want 5  years
of programming GUIs in C  . All of these can be relevant, but they
focus too hard on one approach and don't seem to realise that while
our current jobs are similar, our backgrounds are strikingly
different.

I' m quite lucky. I have a good job now where I was taken on for my
research skills and this should give me the experience I need to grow
and be able to prove it, but I had an awful lot of rejections on the
way without getting past the first stage of recruitment.



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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread SteveJB
In the communication material, I would add:

-What is interaction design
-How is interaction design practised (the methodologies/tools
utilized)
-Professional fields that interaction design is related to/can be
confused with/is not
-What is the differentiating factor/when does a practitioner of a
related field have to perform as an interaction designer instead of a
practitioner of their own field for accomplishing a task (even better
add what would those tasks be.)
-Why would a company need a full time interaction designer  to solve
tasks best tended to by a full fledged interaction designer.

As a start how about a couple of printable pages that can be tacked
on college notice boards, technology camps or handed out at
technology expos?




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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Angel Marquez
Interaction designers are like moms that want to build skate parks for their
kids.

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Brad Nunnally
Interaction designers are like moms that want to build skate parks for
their kids.

That is awesome. This is how I am going to explain it to my mom from now on.


Brad

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Angel
Why is the ground made of rubber mom? So you don't get hurt honey. But  
how do I go fast to catch air mom?


The pattented interaction designer response:

'you don't need to go fast'

Sent from my iPhone

On Mar 24, 2009, at 2:09 PM, Brad Nunnally bnunna...@gmail.com wrote:

Interaction designers are like moms that want to build skate parks  
for

their kids.

That is awesome. This is how I am going to explain it to my mom from  
now on.



Brad

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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Elizabeth Bacon
Hi folks,

If, as Dan says, the IxDA has failed one of its core missions...:
creating tools to help interaction designers promote our value to our
organizations and those who don't know anything about us then it's
because this issue has not previously risen to the level of critical
need. We deliberately focused on building our own community first,
and only now that we are established and vital are we able to look
outwards more actively. 

Please also see this recent Discussion thread:
http://www.ixda.org/discuss.php?post=39978#39978 . Here the group
already has identified the urgent need for a public communications
strategy, more specifically targeted at the recruiting/hiring side of
things. Those who would like to help Scott Berkun with that effort,
please say so somehow, either here or by emailing him or myself
directly. We can create a forum for you in IxDA's back room
(Basecamp ;) where members principally work to get things done for
the organization as a whole. 

All I want to say further right now is that IxDA is addressing as
much as we can as quickly as we can, but our pace does not always
keep up with the real world. We are an *entirely* volunteer-driven
organization and depend on our members to achieve our ends. Dan, of
course, knows this well since he himself spent several years on the
Board of Directors. 

So, *we need your help* to make all of our hopes  dreams come to
life. Step up and contribute if you want to help IxDA help make a
difference in our professional lives. 

Cheers,
Liz, IxDA Vice-President


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Re: [IxDA Discuss] Five things Interaction Design probably isn't

2009-03-24 Thread Janna Hicks DeVylder
This conversation is very timely for IxDA.  We are creating an IxDA
Communications Initiative which will address both internal (keeping you all
up-to-date on what IxDA is doing and encouraging participation) and external
PR (which can mean many things), as a part of a larger communication
strategy. In fact, we started outlining a communication strategy just three
days ago. Timely, indeed.

This IxDA Communications initiative will certainly have broad reach across
(and awareness of) many of our current initiatives, such as:

Education (the outreach we need to institutions and students)

Conferences (both our global, annual conference and potential regional
conferences that may occur)

Local Groups (how can we arm local groups with talking points)

Business Outreach (still a gem of an idea, but start to think specifically
about how we can raise awareness of IxD and provide guidance for businesses)

As Liz mentioned, we are purely volunteer-driven, so if you would like to be
a part in crafting the IxDA Communication Strategy with us and even taking
some leadership of how we execute parts of that, email me directly and we
will get this thing jump-started.

At the end of the day, we have 10,000+ people on the mailing list, and
almost 10,000 people on LinkedIn, to name a few of the places IxDA has a
presence. It's high time to tap into you all and move people from passive
affiliates to active participants.  Who's in?

Janna DeVylder
President, IxDA






On Tue, Mar 24, 2009 at 2:26 PM, Dan Saffer d...@odannyboy.com wrote:

 This is not a definition problem (or at least so only indirectly): it's a
 PR problem. And in this, the IxDA has failed one of its core missions, I
 think: creating tools to help interaction designers promote our value to our
 organizations and those who don't know anything about us. We don't need
 mission statements; we need a communications strategy.

 Dan

 
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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Jared Spool


On Mar 24, 2009, at 12:53 PM, Alan Wexelblat wrote:


For example, the stakeholders that David advocates putting into that
room are the people who have the vision about what the organization
needs to achieve. It's probably part of their daily conversations and
I would expect it to emerge as part of the brainstorm (probably the
part where people explain their ideas, after the idea generation
phase).  If it doesn't, then you've probably put the wrong people in
the room.

Likewise the gap between the current and the aspirational should be
obvious to everyone.  If they're not intimately familiar with the
current then again they probably aren't part of this exercise.


So, if I understand correctly, you're speaking in an ideal world,  
where everyone already has the data they need when they walk in the  
room and everyone is on the same page with that data. Did I get that  
right?


Because, I've never stepped into that world. The world I live in has  
stakeholders who have no clue what's happening with their designs  
outside their perceptions of mythical users with mythical scenarios.


Jared


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Re: [IxDA Discuss] Accordion Interaction

2009-03-24 Thread Christian Crumlish
As promised a month or so ago, I've put together a survey about the
accordion user interface element to help inform a design pattern I'm
writing.

If you have opinions about what makes an accordion an accordion (and
whether it's really anything different from stacked panels or a
reskinned tab interface or a tree widget), please come by and share
your thoughts.

The questionnaire is here:
http://www.surveymonkey.com/s.aspx?sm=lGHKygw2YwMI8yoom00Tzg_3d_3d

...and my blog post about it is here:
http://yuiblog.com/blog/2009/03/23/survey-when-is-an-accordion-not-an-accordion/

(hoping those links don't break)

Thanks!

-xian-

--
Christian Crumlish
I'm writing a book so please forgive any lag
http://designingsocialinterfaces.com

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[IxDA Discuss] [JOB] Sr. Information Architect with Flex 12+ months NYC

2009-03-24 Thread Liz Geddes

 

Hey All,

 

 This role is located in downtown Manhattan and is a senior position within a 
financial firm. This group is looking for the best and for an IA who has worked 
in the financial realm around projects that involve Flex. Please send your 
updated resume to liz.ged...@sapphire.com or call 212-257-6123 as soon as 
possible if you are interested. Thank you!

 

 -- Liz

 

 


Job Description: 


·


Responsible for thorough usability-focused business requirements, UI designs, 
and usability testing 


·


Develop hi-fidelity interactive web 2.0 user interface designs and must have 
strong experience in Flex and RIA concepts



·


Serve as the primary contact with business users to gather requirements and 
validate requirements and designs—developing and maintaining strong 
relationships, and keeping them informed and engaged throughout the entire 
project lifecycle.  



·


Work closely with project management and the application development teams, to 
provide support for their work products and to act as an informed customer 
advocate within the development team. 


·


Responsible for detailed, high-quality documentation which meets the needs of 
the various project stakeholders.


 

Qualifications: 


·


Bachelor's or Master's degree in Computer Science or related field


·


At least 3 to 4 years experience in business analysis, usability, and UI design 
of both web and client-server applications.


·


At least 1 to 2 years experience in various other aspects of systems 
development, including development, architecture, project management, data 
modeling, testing, etc. Experience in multiple areas is required.


·


Strong experience in developing Use Cases and wireframe UI specifications and 
conducting usability testing.


·


Knowledge of data modeling, normalization, and SQL queries.


·


Experience in multi-system application integration.


·


Familiarity with multiple architectures: n-tier, .NET, client-server, 
etc.—especially in terms of how to optimize the user experience in these 
environments.


·


Fundamental understanding of software development lifecycle.


·


Graphic design skills are a plus.


·


Experience with a large, functionally diverse, and informed user base that 
demands high quality applications.


·


Self-directed, adaptable, flexible, and curious


·


Excellent communication and interpersonal skills.


·


Candidate will be required to submit writing samples illustrating their ability 
to author a range of high-quality project deliverables






 

 




Liz Geddes
Sapphire Technologies (A Randstad Company)
liz.ged...@sapphire.com 
voice: 212-257-6123

cell: 360-581-4522
140 Broadway Suite 4450

New York NY 10005
http://www.sapphire.com/ 




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Re: [IxDA Discuss] Feature discoverability

2009-03-24 Thread Dennitzio
Unfortunately, I am not a beneficiary of the new multitouch trackpads as I am 
mobile-computer free! (for the moment). It's always been a little weird about 
Mac and right-clicking, like it's some kind of hack. But I really understand 
why, at least from an Apple POV. I'm pretty sure I read somewhere in their UI 
guidelines that no task should be invisible, and that's why right-clicks are 
only for shortcuts.

Funny, I wonder how the UI semantics will change with multitouch. Right now, 
double-click = open, single click= activate, etc. But will a program have to 
teach us how to activate a tool? Oh, to get that, you need to use TWO 
fingers... Etc. Sorry, off topic...





I right-click a lot as well on my Mac, but then I use XP, OS X and Linux (Eee 
PC version of Xandros) on a regular basis, so it's probably more typical of 
switchers than those who've used Macs for years. I've also had Mac users 
comment before that they can tell I'm a switcher because I don't use all the 
keyboard shortcuts and I right-click a lot.

The newer Mac laptops do allow right-clicking, but it's a bit of a kludge. You 
have to use two fingers on the mouse pad and then click. I've noticed on my 
newish white MacBook that it's not always reliable. Sometimes it doesn't seem 
to register that there are two fingers and it performs a left-click instead. So 
I definitely use it less than I used to, due to the hassle. I'm not sure how 
the unibody MacBooks and MacBook Pros are, but I think they have a glass 
trackpad, so maybe it registers multitouch better?

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[IxDA Discuss] Last Chance for CHI 2009 Online Registration

2009-03-24 Thread Eben Haber
CHI 2009 is barely a week away!

For those who haven't yet registered, registration ends this
Saturday, March 28th. Register now and save $200 over onsite
registration!

http://www.chi2009.org/Attending/Registration.html

For those already registered:

The CHI 2009 Registration area is located on the second floor level
of the Hynes Convention Center, outside of Hall C.  Pre-registered
participants must pick up their badges and conference materials in
this area.  On-site registration for the conference and courses
(subject to space availability) is located here as well. Registration
Hours are:
Saturday: 7:30 – 12:00
Sunday: 7:30 – 20:00
Monday: 8:00 – 21:30
Tuesday: 8:00 – 17:30
Wednesday: 8:00 – 17:30
Thursday: 8:00 – 16:30

Most courses still have space, and there is no limit to the number of
courses you can register for.  You can still edit your registration to
add more courses!

You can find the final program here:
http://www.chi2009.org/Attending/Program.html

Some highlights:

Opening Plenary: Judith Olsen, U.C. Irvine, discussing Social
Ergonomics as an area ripe for exploration.  How well do your
workplaces and systems fit the natural social capabilities and
inclination of workers/users?

Closing Plenary: Kees Overbeeke, Eindhoven University, on Dreaming of
the Impossible, the seemingly impossible goal of integrating science,
engineering, and design, with design leading the way.

See designers and chefs together at the Monday panel, What Can User
Experience Learn from Food Design?

See the Tuesday panel on Mobile Technology for the World's
Children, including a team of experts answering questions from
children around the world.

See you in Boston!

The CHI 2009 Conference Committee



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[IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Russell Wilson
Wow - see post/article here:
http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

This is for real (and maybe I'm the only one shocked about the price tag?)

Russell Wilson
Vice President of Product Design, NetQoS
Blog: http://www.dexodesign.com
LinkedIn: http://www.linkedin.com/in/russwilson

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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Michael Dunn
Well, without knowing the scope of the project (which could be significant)
and the amount of bureaucracy that is involved with dealing with a client
like that, it may not be so surprising after all...

2009/3/24 Russell Wilson russ.wil...@gmail.com

 Wow - see post/article here:
 http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

 This is for real (and maybe I'm the only one shocked about the price tag?)

 Russell Wilson
 Vice President of Product Design, NetQoS
 Blog: http://www.dexodesign.com
 LinkedIn: http://www.linkedin.com/in/russwilson
 
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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Patrick Neeman
I've been involved with one of these city projects (ironically, one
for a city about the same size, reach). You wouldn't believe what
you run into.

- City government runs slow. Real slow. One project I worked on, I
did the IA in March of last year, and they are hoping to launch next
month.
- You have to scrub all the old content and re architect it. There's
NO WAY you can do IA for every page, so you do very high level
patterns, hoping the content fits. Or, does anyone want to do a site
inventory for thousands of pages?
- It's decision by committee.
- Training isn't easy because the employees aren't what you see in
the private sector (not saying they aren't as smart, their
priorities are different).

The site 84,000 pages according to Google. They're going to go over
that bid.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=40427



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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread mark schraad

reminds me of the late 90's


On Mar 24, 2009, at 10:13 PM, Russell Wilson wrote:


Wow - see post/article here:
http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

This is for real (and maybe I'm the only one shocked about the  
price tag?)


Russell Wilson
Vice President of Product Design, NetQoS
Blog: http://www.dexodesign.com
LinkedIn: http://www.linkedin.com/in/russwilson

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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Christine Boese
Yeah, and it's probably shovel ready.

Chris

On Tue, Mar 24, 2009 at 3:39 PM, Patrick Neeman p...@usabilitycounts.comwrote:

 I've been involved with one of these city projects (ironically, one
 for a city about the same size, reach). You wouldn't believe what
 you run into.

 - City government runs slow. Real slow. One project I worked on, I
 did the IA in March of last year, and they are hoping to launch next
 month.
 - You have to scrub all the old content and re architect it. There's
 NO WAY you can do IA for every page, so you do very high level
 patterns, hoping the content fits. Or, does anyone want to do a site
 inventory for thousands of pages?
 - It's decision by committee.
 - Training isn't easy because the employees aren't what you see in
 the private sector (not saying they aren't as smart, their
 priorities are different).

 The site 84,000 pages according to Google. They're going to go over
 that bid.


 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
 Posted from the new ixda.org
 http://www.ixda.org/discuss?post=40427


 
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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Jared Spool


On Mar 24, 2009, at 10:13 PM, Russell Wilson wrote:


http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

This is for real (and maybe I'm the only one shocked about the price  
tag?)


These days, projects that are $750k to $2.5m are fairly common.

I'm not shocked.

Jared


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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Damon Dimmick

Jared,

Next time you pass one of those up, send it my way. I have the
bandwidth, but not the connections ;)

Cheers, mate.

-Damon

Jared Spool wrote:

 On Mar 24, 2009, at 10:13 PM, Russell Wilson wrote:

 http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

 This is for real (and maybe I'm the only one shocked about the price
 tag?)

 These days, projects that are $750k to $2.5m are fairly common.

 I'm not shocked.

 Jared

 
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Re: [IxDA Discuss] Bowman leaves Google

2009-03-24 Thread Dave Malouf
HI Jennifer, I think you mis-understand me when I say is an insane
request.
I mean that to even begin to do that job requires intimacy with the product
that as an outsider, I can at best pretend to understand. You've
demonstrated some issues below. that doesn't negate my point, but
underscores the intricasies of the Google system and how important using
various paths is.

Regarding the minutiae question, I see your point about how a fraction of a
penny per view at your level of scale can make huge differences. I still
challenge as other people have the notion that ONLY working at that level is
required. You need to zoom in and out and allow for the absurd to take hold,
reflect, zoom in, allow for the inane to break free, and then zoom out
again.

I think in the end we are probably both speaking about a balanced
perspective, but from different sides of the see-saw. It happens a lot!

-- dave


On Tue, Mar 24, 2009 at 2:21 PM, Jenifer Tidwell
jenifer.tidw...@gmail.comwrote:

 On Tue, Mar 24, 2009 at 12:57 AM, dave malouf dave@gmail.com wrote:

 Jennifer, asking me to re-design Google Search is an insane
 request.


 Why?  There are real live UXers working on that problem over here, you
 know. :-)

 No, it's not insane at all.  This is the context of the original post:  an
 influential designer at Google has left, and Google's main product is
 search.  Let me say again that this product has lots of people and dollars
 worldwide depending on it.  Data helps us answer design questions over here,
 because breaking the user experience even a little bit makes a HUGE
 difference to those people.  We innovate, try things out with real users,
 and roll out designs that show *measurable* improvement.


 Validation data would only be used to measure mountains (to take the
 metaphor being passed around above). Make sure you don't break it.
 But don't be so risk averse as to LIVE by the data. Use the data to
 qualify the risk, not to quantify it. And don't quantify the
 minutiae. Don't try to quantify the subjective, or the emotional.


 Why not?  At this scale, minutiae are important.  And the emotional is
 important too -- we understand that, and as other people have pointed out,
 some aspects of the Google brand actually do have soul and personality.
 :-)  We know that numbers alone don't tell the full story, but they tell a
 compelling part of the story.

 Saying an organization is not a Design success is not saying they are
 not a success and is not saying there aren't a ton of things to
 explore and learn from their success. Maybe, just maybe the lesson to
 be learned from Google is that Design is full of shit and those of us
 like myself who believe in design and design thinking should close
 shop and move on to taking up engineering thinking.


 Not at all.  But big-D Design is more effective when it (a) works very
 closely with engineering thinking and people, and (b) uses its tools well.
 To us, data analysis is one of those tools.  In other organizations, it
 isn't such a good tool, because of smaller scale, usage patterns, cost of
 acquiring such data, org culture, or whatever else.  But here, it's quite
 useful, and I'm thankful for it.

 - Jenifer

 ---
 Jenifer Tidwell
 jenifer.tidw...@gmail.com
 http://designinginterfaces.com
 http://jtidwell.net




-- 
Dave Malouf
http://davemalouf.com/
http://twitter.com/daveixd
http://scad.edu/industrialdesign
http://ixda.org/

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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Russell Wilson
I know there are projects of this size, but from the description (and
admittedly many
details were left out), it just didn't seem like that large of a project.


Russell Wilson
Vice President of Product Design, NetQoS
Blog: http://www.dexodesign.com
LinkedIn: http://www.linkedin.com/in/russwilson


On Tue, Mar 24, 2009 at 10:24 PM, Jared Spool jsp...@uie.com wrote:


 On Mar 24, 2009, at 10:13 PM, Russell Wilson wrote:

 http://www.dexodesign.com/2009/03/24/705k-for-redesigning-a-website/

 This is for real (and maybe I'm the only one shocked about the price tag?)


 These days, projects that are $750k to $2.5m are fairly common.

 I'm not shocked.

 Jared



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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Alina
It's funny but the actual software development is outsourced in
India. And by the looks of it the core is an open source platform




. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=40427



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Re: [IxDA Discuss] $705k for redesigning a website???

2009-03-24 Thread Patrick Neeman
Well, that will play well in Austin, er, Peoria. :)

I've quoted that exact project, and the price actually seems low.
They must be outsourcing a good portion of that project.


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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