Re: [IxDA Discuss] UX trends for big corporations
No, we aren't testing IE7 and I don't know why. I know that IE8 is a corporate update and they look to implement through the entire firm, but have no answer for why they haven't addressed IE7. If I were to guess, they may have performed an evaluation when I was not part of the testing team and made a decision to not upgrade at that time. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Jim Drew Sent: Monday, November 02, 2009 6:56 PM To: disc...@ixda.org Subject: Re: [IxDA Discuss] UX trends for big corporations Just to ask the question: are you evaluating IE7 as well. Especially with boxed software, it's no surprise that some might fail with the newest browser. IE6 desire is so problematic to me because it is *two* releases back. Not that I personally know details about one IE over another. I only use it when embedded in other apps or with one piece of time management software I have to use which won't run on Chrome or Safari or Firefox. IE is always my last choice. -- Jim Via my iPhone On Nov 2, 2009, at 7:28 AM, Jennifer R Vignone jennifer.r.vign...@jpmorgan.com wrote: I work for a major financial firm. We are currently testing IE8 and I am on the team that is actively testing. It is interesting how difficult it really is to just upgrade. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Distinguishing between UCD, UX, and usability
I would add to this that each environment, such as a design firm, an advertising agency, a financial institution, an educational institution, and so on, may view the responsibilities within each title differently, thus making it almost impossible to iron out one satisfactory job description or definition for each role. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Jason Maxham Sent: Monday, November 02, 2009 12:35 PM To: disc...@ixda.org Subject: Re: [IxDA Discuss] Distinguishing between UCD, UX, and usability I have had a variety of titles throughout my career, the person signing my paycheck can call me whatever they want. I will continue to use a user-centered design approach to find the best solution for the interface we are are designing. Trying to argue the differences is just silly, organizations use titles differently. For example: an IA at one firm would be called a BA at another. There are no hard set definitions, you need to define yourself by what you actually do. In this business a title does not accurately explain what you do, yet. -J (Web Designer, Sr. Designer, Art Director, Creative Director, Information Architect, Sr. Usability Specialist, Prototyper, Manager, Sr. UX Designer, Interface Designer) Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Search against a large, rapidly changing data set?
What do you mean when you use the term accurate to describe the results? I think I can see what you're getting at, but I would venture to say that any result set that is a true reflection of the criteria entered is accurate. It is just that the data may have updated due to the rapidly changing addition/subtractions/and so on. That wouldn't make the results incorrect, as they were performed against the data available at that time. That being said, it seems that you want to timestamp the results from the moment the user clicks search in order to give that results set a definition against the changing data. From that point on, any further filtering would be against that result set. If the user wanted to re-run it against what is current (in other words, may have changed since the running of the initial search) then the user could: -- re-run the search against the most recent data --refresh the results against the most recent data I would allow the user to save: -- search criteria -- any results set, which would automatically be dated (and that date perhaps un-editable so it wasn't lost). You could open each new/updated search in a new window or tab. If they were to refresh, you may want to highlight where data had changed against the earlier result(s). It depends on what the users want, need, is useful, have tolerance for (too much data isn't always a good thing). In regard to the size of the results set, you could, as part of the criteria, ask the user to bring back results in order of the percentage of matching to the criteria, or in chunks (show me 25/50/75/ALL results at a time). I hope this helps or furthers the ideas along. I love 'search-related' topics Jennifer == -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Alan Wexelblat Sent: Monday, November 02, 2009 5:16 PM To: list IXDA Subject: [IxDA Discuss] Search against a large, rapidly changing data set? I'm going to guess I'm delving into sufficiently esoteric areas that nobody will have an answer, but we are smarter than me, so here goes: Best regards, --Alan (*) There's a different problem here of people wanting to monitor the changes, rather than perform static searches, but that's not what this song is about. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Search against a large, rapidly changing data set?
I am wondering if the data is changing so frequently, that the app would be in a constant state of being updated? What if they could select which type of criteria they wanted to be alerted to as to when it was updated? That would give them a more customized alert, which speaks to the original Alan concern of not bringing back too much data...could perhaps target which results get re-run. -Original Message- From: sreeramen ramaswamy [mailto:sreera...@gmail.com] Sent: Tuesday, November 03, 2009 11:28 AM To: Jennifer R Vignone Cc: Alan Wexelblat; list IXDA Subject: Re: [IxDA Discuss] Search against a large, rapidly changing data set? if you are looking at personalizing the search and pushing content to user then it would be additional help. they could be informed of new content being updated. may be widgetize the content. On Tue, Nov 3, 2009 at 9:45 PM, Jennifer R Vignone jennifer.r.vign...@jpmorgan.com wrote: What do you mean when you use the term accurate to describe the results? I think I can see what you're getting at, but I would venture to say that any result set that is a true reflection of the criteria entered is accurate. It is just that the data may have updated due to the rapidly changing addition/subtractions/and so on. That wouldn't make the results incorrect, as they were performed against the data available at that time. That being said, it seems that you want to timestamp the results from the moment the user clicks search in order to give that results set a definition against the changing data. From that point on, any further filtering would be against that result set. If the user wanted to re-run it against what is current (in other words, may have changed since the running of the initial search) then the user could: -- re-run the search against the most recent data --refresh the results against the most recent data I would allow the user to save: -- search criteria -- any results set, which would automatically be dated (and that date perhaps un-editable so it wasn't lost). You could open each new/updated search in a new window or tab. If they were to refresh, you may want to highlight where data had changed against the earlier result(s). It depends on what the users want, need, is useful, have tolerance for (too much data isn't always a good thing). In regard to the size of the results set, you could, as part of the criteria, ask the user to bring back results in order of the percentage of matching to the criteria, or in chunks (show me 25/50/75/ALL results at a time). I hope this helps or furthers the ideas along. I love 'search-related' topics Jennifer == -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Alan Wexelblat Sent: Monday, November 02, 2009 5:16 PM To: list IXDA Subject: [IxDA Discuss] Search against a large, rapidly changing data set? I'm going to guess I'm delving into sufficiently esoteric areas that nobody will have an answer, but we are smarter than me, so here goes: Best regards, --Alan (*) There's a different problem here of people wanting to monitor the changes, rather than perform static searches, but that's not what this song is about. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List
Re: [IxDA Discuss] UX trends for big corporations
I work for a major financial firm. We are currently testing IE8 and I am on the team that is actively testing. It is interesting how difficult it really is to just upgrade. Many of the internal applications we run do not work in the new IE, and we end up having to run them in IE8's compatibility mode. And some of the out of the box applications we use for content management also do not work in IE8. The nature of the problems is fairly vast, so there isn't a clear repeating pattern that can be isolated and adjusted. In addition, since the applications throughout the firm are owned by different teams, it is a huge undertaking to ensure that all of them can be fixed. And if that is the goal, then the effort would need to be coordinated so that the individual teams could upgrade as their workload permits, and thus inform the users of the schedule for the upgrade. Jennifer = -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Jim Drew Sent: Monday, November 02, 2009 12:24 AM To: disc...@ixda.org Subject: Re: [IxDA Discuss] UX trends for big corporations Precisely. How much of the inability to shift off IE6 is caused by our own refusal to tell clients No. The world has moved on. I'm not going to let you be saddled with what is now 5 year old tech for the *next* five years. I know, it really takes balls to risk not getting a contract because of this, but if we wait for the clients themselves to ask to move… we finally actually dropped support for Win2K less than a month ago. We did get rid of IE5.5 a few years ago by dint of a vendor's script code erroring like crazy on it. Of course, Jennifer was also referencing our internal organizations. I think ours only officially supports IE6, Office 2003, Eudora 4, and so on. The tech teams all have to self-admin to a large degree. -- Jim Via my iPhone On Oct 30, 2009, at 9:08 AM, jennifer chicgee...@gmail.com wrote: Regarding IE6... One the core issues for us is that internally our company only recognizes and thus supports IE6. They don't consider it important enough to invest in supporting newer technology. Ironic, seeing as though we are an internet security company. So, though we all *know* IE6 stinks, until we can shift internally, we will never drop support. :( Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is there a good reason to require people to idtheir credit card?
I think that a part of the reason for asking is to show the user what methods of payment and types of cards are accepted. A user may have a few credit cards and this gives them a chance to see which ones are accepted, and decide which one they want to use. Not every business accepts all credit cards. There are also instances where a user may want to use the card for that store (example would be a Macy's charge card). I would rather see a list of the cards I can use to see which ones are accepted and make my decision before entering numbers rather than enter a card number to find that it isn't accepted. Also, the credit card selection stage is sometimes grouped with the selection of PayPal, which doesn't require a card number entry. Jennifer -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of William Hudson Sent: Tuesday, September 29, 2009 9:56 AM To: Jared Spool Cc: disc...@ixda.org Subject: Re: [IxDA Discuss] Is there a good reason to require people to idtheir credit card? Jared - Ø In shopping cart and checkout systems, things are rarely as easy as they seem. You could substitute many things for 'shopping cart and checkout' but it's our job as designers to make this 'magic' happen with minimum inconvenience to users. Naturally, it's a trade off, but my feeling is that it just doesn't help very much to ask for the credit card type. It's virtually impossible to get a valid credit card number from a missed digit and you already have name, expiry date CCV, address and DNA sample to fall back on. (I was kidding about the DNA sample, but the guy who invented DNA fingerprinting apparently foresees a world where we would just spit into something to make a payment - it sounds unhygienic to me! See the current issue of New Scientist.) Regards, William From: Jared Spool [mailto:jsp...@uie.com] Sent: 29 September 2009 2:18 PM To: William Hudson Cc: Amy Jones; disc...@ixda.org Subject: Re: [IxDA Discuss] Is there a good reason to require people to idtheir credit card? On Sep 29, 2009, at 4:56 AM, William Hudson wrote: There are many sources for credit card prefixes (as well as check digit algorithms) for validating credit cards. For example, http://en.wikipedia.org/wiki/Bank_card_number Part of the problem, as pointed out by the chart, is different cards have different number lengths. They range from 13 digits to 16 digits. For example, someone who accidentally leaves the first digit off of their mastercard or visa could look like a valid amex card. Again, it depends when you're doing your authorization check. If you're processing immediately during the users' session, you don't need to ask for the card type because an entry error will be caught (assuming you've got a decent merchant processor). However, lots of purchase systems do a deferred authorization check, to allow the seller to have a look at the transaction before its put through the system (often for additional fraud protection or inventory clearance). In this instance, it's better to ask for the card type to give you a piece of redundant information for the validity check. In shopping cart and checkout systems, things are rarely as easy as they seem. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: jsp...@uie.com p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks Twitter: @jmspool Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Unusable things
I think it just appeals to the sense of power that drives some people to buy such cars. It's a power, speed, control, 'I have something faster and more dangerous than you' thing to a degree. A car is an extension of some people's persona. For me, I go with the 'something I can leave on the street because no one would want to steal it' approach. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Maurice Carty Sent: Monday, September 28, 2009 2:48 AM To: disc...@ixda.org Subject: Re: [IxDA Discuss] Unusable things Why do they make/sell cars with speed limits over 220KM/h when the maximum speed limit is 100KM/H. In Toronto getting caught going 20KM/H over the speed limit results in having your car towed and your drivers license suspended. So why do the sell cars that is 2-3 times the legal speed limit on the freeways/highways, not to mention mid town urban/suburban driving most as us do? Oh yeah, and they're planning to reduce the speed limit, but I doubt the speedometer will change on the latest models automobiles. My 2 cents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=46113 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Shop or Buy?
I think Shop is more akin to browsing. Buy is more of the commitment to purchase. I don't care for the personal touch, or find it a touchy subject because the choice of words can be inappropriate depending on the type of thing being sold, and the tone of the site. For example, your suggestions: Go and Pamper: I can't say I would ever want to be on a site that used this phrasing. Is this for a spa or very high-end item or some sort? Educate Yourself: has an air of arrogance that I also find uninviting. Push Limits: what limits, who created the limits, how do you know my limits? See what I mean? The many ways of interpreting the tone being suggested by the words is critical. I prefer browse and buy. Direct, I know where I stand, no attitude involved. == -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Sachin Ghodke Sent: Tuesday, September 22, 2009 8:22 AM To: disc...@ixda.org Subject: [IxDA Discuss] Shop or Buy? What is the appropriate button to use on the product detail page when the website navigation asks the user to either Shop or Buy? Of course, can we get a little more interesting and personal? For example: instead of Shop or Buy can we use buttons that say - 'Go and Pamper' (for a gifts e-commerce website) or 'Educate Yourself' (while buying education books) or 'Push Limits' (while e-shopping for BASE jumping equipment). Maybe there are smaller phrases or terms we can use but you get the drift of what I am asking. What I am trying to say here is that why can't we portray these user actions on a more personal level? Making web personal? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Preferred Font for a logo and index page
Two of mine (but I have more than two favorites): Janson Janson because the letterforms are beautiful and the italics are elegant. I like the way the capital J dips on the baseline. Janson also uses my favorite type of lowercase a's. Helvetica You can do almost anything with Helvetica, and the weights it comes in is amazing. Helvetica Inserat used to be my absolute favorite for headlines in newspaper ads. Kern it right and it is absolutely wonderful to look at. By the way, something that has suffered in design and web design is kerning, I mean real kerning pairs. Having been a typesetter years ago, I am appalled by poorly kerned type on many sites and in print ads, which always saddens me. I do think that sometimes you need to alter a letterform to get the logo design to do what you need. I recently designed a logo where I made a slight change to the descender in a lowercase g and it did make the difference in what I needed. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Kristen Sent: Tuesday, September 01, 2009 8:37 AM To: disc...@ixda.org Subject: [IxDA Discuss] Preferred Font for a logo and index page I'm creating a web page and am having issues selecting a font. I recently watched a documentary on Helvetica, but it left me wondering if that really is the best way to go. Helvetica seems to be timeless but also does not stand out. What is your favourite font and why? Do you think small changes in a font will affect perception of a brand in one way or another? Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Preferred Font for a logo and index page
You ask that question as though it perhaps is not conceivable to do so... I think that is where the element of design comes into the decision process as well. Part of the design process is what statement you want the overall impact to be, and that may factor into the selection of the typeface and where it is used. But I do think it is fine to make a change from serif to san-serif, from one typeface to another, to render a design successfully/legibly/beautifully/usefully/usably. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Kristen Sent: Tuesday, September 01, 2009 9:10 AM To: disc...@ixda.org Subject: Re: [IxDA Discuss] Preferred Font for a logo and index page Does anyone have an opinion about changing the font from headers to main text? For example, using a cleaner, simple font for headers and potentially one with a little more complexity through serif's to ease the reader in the main text? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=45269 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Indicators for cells with multiple values in a datagrid
Do you mean something like this: -- Column One Column Two -- Lorem Ipsum 1,240 Dolor sit amet 2,005 Consectetur 1,234 [5v] Adipiscing elit 2,111 [1v] Cras lectus -32 Neque -1,221 [3v] -- Values are underlined to show that they are links as well as how many items are available. My only concern about the [+ #] is users confusing those numbers with the data itself. So what I am showing is the number of additional values with an arrow icon. You could show something like this: -- Column One Column Two -- Lorem Ipsum 1,240 Dolor sit amet 2,005 Consectetur 1,234 v Adipiscing elit 2,111 v Cras lectus -32 Neque -1,221 v -- with the number underlined and an arrow icon...more than one way to approach that idea I guess. But it depends on how the rest of the data is being treated, if at all. Now when you say there could be multiple values associated with that field, are they underlying values that add to the main number in the cell, or just more of...? I am just curious about the association of the number to each other within that one cell. What you could do with the above as you described and I redrew is the following. User clicks a multiple value cell and gets: -- Column One Column Two -- Lorem Ipsum 1,240 Dolor sit amet 2,005 Consectetur 1,234 [5v] Consectetur1 1,233 Consectetur2 1,423 Consectetur3 3,221 Consectetur4 -935 Consectetur5 -321 Adipiscing elit 2,111 [1v] Cras lectus -32 Neque -1,221 [3v] -- Have the row expand to show the additional values, or expand the grid by adding rows to accommodate the additional values. I would also use a tone to indicate the grouping of the expanded values. Doing something like this would also give you the opportunity to add a notion of Expand All/Collapse All to display all hidden values in one click if that was of value. You also have the potential of a pop-up (or floating temporary panel), but in applications, especially data grids, too many pop-ups can be confusing and annoying, and if that's not the metaphor in use throughout the application, it may not be a fit. I hope this helps at least generate more thoughts. Jennifer -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Oleh Kovalchuke Sent: Friday, August 28, 2009 1:19 PM To: IxDA Subject: [IxDA Discuss] Indicators for cells with multiple values in a datagrid Hello, IxDers, I need to indicate that specific cell in a read-only datagrid contains not one, but multiple values. Putting the cell in focus would reveal the values in it. The project team have suggested displaying Multiple... link in the cell. Clicking the link would open a popup showing the values. There are several problems with this approach, which I am not going to dwell upon at the moment. I think a better way to do this would be to display the first value in the list as a link with an indicator of total entries, if there are more than one. A column of values would look like this then: Lorem ipsum Dolor sit amet Consectetur [+5] Adipiscing elit [+1] Cras lectus Neque [+3] Each row in this example represents a cell in a large datagrid. Clicking the cell with multiple values would open a dropdown list displaying all entries (6, 2 or 4 in the example above). Are there better ways to indicate that the cell has multiple values in it and to view the values? This is for frequently used application, not a website. Thanks, Oleh Kovalchuke Interaction Design is design of time http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines
Re: [IxDA Discuss] How to design an online help?
I have built many of these and an online help is never a waste of time. Regardless of how much you think it will or will not be used, I have yet to encounter an incident where having it didn't make a good impression on users, as well as to the business who funded the work. They may not know how to use the application or service they paid for, and therefore appreciate the notion that they are empowered by having the help available. The need to organize an online help also gets the flow in order for presenting to users and to each other, and frequently gaffs in the design, despite how thorough the usability may or may not have been, may be uncovered during its preparation. Good communication is paramount, however, if your users are scattered far and wide, across the world, across one country, or simply across a building where getting to everyone via a phone help or physical visit isn't always possible depending on availability. And did I mention how useful the online help is to the support team who will assist users? My question now is what sort of documentation was created and sued to produce the application? Let's start with that. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Diego Fernandez Sent: Wednesday, August 26, 2009 10:44 AM To: discuss@lists.interactiondesigners.com Subject: [IxDA Discuss] How to design an online help? Hi list! (this is my first post.. sorry if my English is not so good). I've the following problem: I'm working as usability expert for an application related to medical appointments. The application will be used in clinics by operators that interact with patients personally or by the phone. On of the requirements of my client, is to have an online help in the application (with the intention to reduce calls to internal support). I was arguing that this requirement is unnecessary, because I think that users will not read the online help: they will be busy serving customers. My point is that good communication and feedback in the UI will be more effective. Anyway, the client stills wants a help system included in the application, so my question is: How to design a good help system? (I mean not the typical manual page, but something more effective for the context) Any advice or recommended reading? Regards, Diego Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] How to design an online help?
Some additional thoughts: Contextual Help can be provided using an icon next to the topic, item, section, etc., that leads to further explanation. That explanation can appear inline as an opening in the page, the way Google does; as a pop-up, or it can lead to a specific area within a larger Help system. Sometimes the Help is based on sections and not fields and it makes sense to have visuals that are annotated on a larger scale. This may lend itself to a larger Help, with a screen shot that is easier for the user to see, rather than a snap of a piece of a field or widget. In these cases, a separate Help site/location might be more suitable. Sometimes a layer is floated over a screen, which become slightly ghosted, with the annotation on top of it. This leads the user through the page/screen, telling them the order to follow and what happens as the fill the fields in. It is useful to make Help printable, exportable as a PDF, and if you can also have the Help exportable in individual pages as well as a manual, that is really useful. You will find that the Help is useful as a selling tools for the application and can form the basis of a presentation, where sections of it can be harvested for such use. There is a free product called HelpNDoc (well I think it's still free) that is really useful and produces an chm file, a PDF, and an HTML version automatically if you need to put something together quickly to see how it flies with users and the business. However, it is just PC-based, so a Mac cannot benefit. Hopefully, some of this is useful to you. Jennifer -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Jennifer R Vignone Sent: Thursday, August 27, 2009 9:58 AM To: Diego Fernandez; discuss@lists.interactiondesigners.com Subject: Re: [IxDA Discuss] How to design an online help? I have built many of these and an online help is never a waste of time. Regardless of how much you think it will or will not be used, I have yet to encounter an incident where having it didn't make a good impression on users, as well as to the business who funded the work. They may not know how to use the application or service they paid for, and therefore appreciate the notion that they are empowered by having the help available. The need to organize an online help also gets the flow in order for presenting to users and to each other, and frequently gaffs in the design, despite how thorough the usability may or may not have been, may be uncovered during its preparation. Good communication is paramount, however, if your users are scattered far and wide, across the world, across one country, or simply across a building where getting to everyone via a phone help or physical visit isn't always possible depending on availability. And did I mention how useful the online help is to the support team who will assist users? My question now is what sort of documentation was created and sued to produce the application? Let's start with that. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Diego Fernandez Sent: Wednesday, August 26, 2009 10:44 AM To: discuss@lists.interactiondesigners.com Subject: [IxDA Discuss] How to design an online help? Hi list! (this is my first post.. sorry if my English is not so good). I've the following problem: I'm working as usability expert for an application related to medical appointments. The application will be used in clinics by operators that interact with patients personally or by the phone. On of the requirements of my client, is to have an online help in the application (with the intention to reduce calls to internal support). I was arguing that this requirement is unnecessary, because I think that users will not read the online help: they will be busy serving customers. My point is that good communication and feedback in the UI will be more effective. Anyway, the client stills wants a help system included in the application, so my question is: How to design a good help system? (I mean not the typical manual page, but something more effective for the context) Any advice or recommended reading? Regards, Diego Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http
Re: [IxDA Discuss] Persuasiveness of showing goals and rewards
http://www.ianschafer.com/2008/03/duane-reade-dollar-rewards-how-not-to-run-a-loyalty-program.html The above link discusses the Duane Reade Rewards program, something that many shoppers are a part of in NYC with the ubiquitous DR drug store chain. Not a usability study, as much as one man's angst over the notion of DR Rewards. Where would the cash incentive come from? Who would be funding this weight loss? It is sort of fun to get surprised with that $5 coupon...I have never had the anxiety the man in the link has had, and friends have told me that when the coupon expired, the people in the stores still gave them the discount. But what might be useful about the article is the types of things to consider, and the what not-to-dos of this sort of marketing and incentive program. What do related weight loss programs offer? Weight Watchers' Momentum Program for example? What has your own competitor analysis shown you to be effective? It seems the success relies not just on money here and there but support and community. Weight loss is partly about self-confidence, self-worth, pride and liking oneself/being comfortable as oneself. How will your weight loss service provide those intangibles (not a dollar value) as an incentive? === -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Brian Mila Sent: Tuesday, August 25, 2009 6:13 AM To: disc...@ixda.org Subject: Re: [IxDA Discuss] Persuasiveness of showing goals and rewards Thanks for the responses, but I think I didn't explain it very well. What I have is a weight loss web service. The user can set goals, say 20 lbs, and that goal can then be broken up into milestones, say every 5 lbs. So in this case, the user has a 25%, 50%, 75% and 100% milestone every 5 lbs. With each milestone they reach, they get rewarded with cash or points or other incentives. From a usability perspective, the current next milestone and its reward is the only one the user really needs to know. So if the user has already lost 6 lbs, the next milestone is 50% and its reward could be a $10 gift card. They don't need to know the 75% or 100% rewards because that info isnt relevant yet (progressive disclosure). What I'm asking is, from a persuasion perspective, would showing all the milestones and rewards (instead of just the next current milestone) produce a higher goal completion percentage? Some research I've found seems to suggest it could. I'm referring to the endowed progress effect, but that only states that by giving the person a head-start they would be more likely to finish. I think this technique could also be applied, but it still doesn't answer my question. Can anyone point me in the right direction for some research that would either prove or disprove this theory? (Anecdotal answers are also welcome, but they might be less effective when I present it to upper management ;) Thanks, Brian . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=44855 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Product Configurator: This product customizer is basic and uses Flash as a technology to execute its goals.
Is the first page a home page? I was confused in the sense that there was no explanation of anything but difficult to read type that said, Customize your knit headgear. I would rethink that type treatment as it doesn't pop against the illustration and takes effort to read. The color sort of clashes with the color selected for the accessories as well. Once into the tool: I might consider having a separation for an area called Text where they could enter their text and see how their specific product would look, rather than having to look at McClancy all of the time. It makes it seem more personal and the user gets a better sense of the actual product. I might instead default to the lower required quantity number. Small thing that comes from maybe dealing with data too much...where you state the price, the hyphen looks like a negative value of the price instead of like a hyphen. Maybe a space after the hyphen or a colon? Labels of Color 1 and Color 2 are confusing since the widget on the left states Product and Print for the corresponding values. I would keep Product and Print. I might consider a different color for the quantity field to make it look more like and input. I am not clear as to what I can and cannot edit. Your saved form doesn't have your URL on it, the date I created the sample, any contact information vis-à-vis an email or a phone number. This was quick, but I hope it is helpful. -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Sachin Ghodke Sent: Friday, August 21, 2009 4:02 AM To: disc...@ixda.org Subject: [IxDA Discuss] Product Configurator: This product customizer is basic and uses Flash as a technology to execute its goals. Can you visit this link (http://www.cwsdemo.com/modernsportswear/UI/) and let me know what your thoughts are on this customizer? Thank you in advance for your feedback. Sachin Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] UX Presentation to the CEO?
I have given many presentations to CEO, CIOs, heads of business, and the like. The main thing I can share for success is the following: -- Don't overload. -- Have your main points in the first five slides of a presentation. Never be surprised if a CEO, CIO, or head of business doesn't have the time to go past those first 5 to 7 pages. -- Be able to break everything down into bullet points. CEOs, CIOs, and heads of business don't want to wade through anything lengthy. They need to see succinct thought, which tells them also that you know what you're doing and can sum it up into a tight delivery. -- Charts and graphs work well. -- Timelines are important. Higher-ups like to know that you have a sense of time, man-hours, and money. -- Details can follow after you make your core pitch in the first several slides. I have a template that I use that I can try to dig up if you're interested. But these point are pretty core to keeping your presentation controlled. Jennifer -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Navid Sadikali Sent: Wednesday, August 19, 2009 3:41 PM To: IxDA Discuss Subject: [IxDA Discuss] UX Presentation to the CEO? Does anyone have any good slide-decks or talks that you would reference in creating a presentation to the CEO? Goals - make them see the void without design - suggest an alternative to feature-lists going directly to engineering - inspire them on a business level, educate them to a Business Week level of design thinking - suggest the cultural changes that are necessary and the change that must occur Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Are We The Puppet Masters? The Ethics of IxD.
Here is an example. of sales and influence. You have millions of people who cannot afford to buy a house. They just can't. No money. They should save and wait until they really can afford to even consider it. But the mortgage business says, yes you can. Don't worry about it. It will be fine and we will give you the money to get that dream home. And guess what. People did. They saw their bank accounts and they could have done the math, but they wanted something and went with it. They were indeed lied to. But in addition to real estate people's pressure and influence, they convinced and influenced themselves as well. And many unfortunate people now have a terrible problem. I don't think that I am saying that people have an unlimited length of time to analyze their each and every decision. But I do think they balance a decision in some way like, I can't afford a Rolex, so I won't get one. It takes less than a second to reason that, but in that statement it is shown that a person saw/heard an ad, thought about it and realized not for me. Even if you tell people not to be influenced, you are trying to influence them. We're interactive and social beings and respond to emotional, mental, and physical triggers constantly. But should people perhaps consider their decisions more carefully? Yes. Could they benefit from being more self-aware, self-confident, and independent in their thinking? Yes. Isn't that what this type of work is ultimately about: to enable users to find their way through some sort of interface (consider faith/religion and life itself) to make an informed decision? Yes. From: Oleh Kovalchuke [mailto:tangospr...@gmail.com] Sent: Thursday, August 06, 2009 12:51 PM To: Jennifer R Vignone Cc: disc...@ixda.org Subject: Re: [IxDA Discuss] Are We The Puppet Masters? The Ethics of IxD. I think people are influenced as much as they allow. The assumptions here are that people are rational and have an unlimited length of time to analyze their decisions. Trouble is that both assumptions are incorrect. We, people, are mostly unaware of our goals, attitudes, drives and the subtle ways those goals, attitudes and desires can be affected. It is physically impossible to be constantly aware of all motivations, which shape our decisions. For instance, I will not be swayed to buy Rolex, when I see ads for the watch. However the real goal of those commercials in mass distribution media is not to make people to buy them en mass (masses cannot afford Rolexes), but rather to inform the common folks that the owners of those goods are displaying higher fitness indicators; to affect our attitude towards the owners (and to let the owners know that the folks are informed what Rolex is)*. Can I resist this influence? Somewhat; but hardly, unless I understand the purpose of these ads. Is it ethical to influence uninformed people? We don't have a choice really -- people, including us, interaction designers, will always remain somewhat uninformed (it is physically impossible etc. - see above). Is it possible to avoid influencing? Not unless you relocate into a black hole -- that would make for a very lonely, if brief, life though. -- Oleh Kovalchuke Interaction Design is design of time http://www.tangospring.com/IxDtopicWhatIsInteractionDesign.htm * More information on various fitness indicators and the ways they influence us in Spent by Geoffrey Miller: http://tinyurl.com/luadnc On Mon, Jul 27, 2009 at 11:42 AM, Jennifer R Vignone jennifer.r.vign...@jpmorgan.commailto:jennifer.r.vign...@jpmorgan.com wrote: Influence and coerce are different in that coerce has the notion of force associated with its meaning. Advertising may influence but I don't think it coerces. Would you fall into submission so easily to a commercial? What is maximum persuasion? I think people are influenced as much as they allow. Persuade implies using an argument or reasoning, hopefully backed by fact, which is not necessarily influence or coercion. There are usability issues with how words are being switched which confounds this discussion. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.orgmailto:disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.orgmailto:disc...@ixda.org Unsubscribe
Re: [IxDA Discuss] Do grid systems also apply to application interfaces?
I design financial applications for trading and trade analysis. I have always used grids to base my design in. They provide stability to the design and make the design repeatable so that once created and applied as needed across the main screens, panels, widgets, etc., it can be replicated as the application evolves/expands. It cuts down on the back and forth between me and the developers to fine tune the design, because they have a grid and patterns to follow (down to the pixel). It also makes rapid development, where sometimes elements are implemented very quickly (and occasionally without the benefit of the designer -- ;) ) still adhere to some notion of the required design parameters. Jennifer === -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Rein Groot Sent: Tuesday, July 28, 2009 9:06 PM To: disc...@ixda.org Subject: [IxDA Discuss] Do grid systems also apply to application interfaces? Hi All, I'm very interested in hearing your opinion/experience on the followig: For content sites a grid system can be used to give the page a clean and consistent layout. Do grid systems also work/exist for application interfaces? My own opinion: I think this does not work since application interfaces are not very likely to be layed out in columns, but rather in functional spaces. Hope to hear from you. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Aesthetics in HCI
From the application perspective: I think the aesthetics impart more meaning to the HCI, providing focus and direction to how the elements are ordered and looked at. I also think the notion of a beautiful application is possible. For me, that is also the goal and what sets one application from another. Given that functionality might be basically equal in two applications, the design that takes the time to provide a useful and usable functionality with a design that interprets the requirements into a unique visual experience sets itself apart. From the marketing perspective, an application that incorporates both elements in its development is easier to sell, provided the functionality is there and works as it is desired and supposed to work. If the application also provides all of the necessary support materials, all the better. This is all part of the total application environment/experience. Jennifer = -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Paul Nuschke Sent: Wednesday, July 29, 2009 12:11 PM To: marioTN Cc: disc...@ixda.org Subject: Re: [IxDA Discuss] Aesthetics in HCI That's only part of it. Aesthetics gives varying levels of priority to the components on a page. Just a basic example: image a text heading use three times on a page. Depending upon the font type that heading will communicate different emotions (e.g., courier or comic sans) and will have varying levels of readability. If it's gray it will recede and if it's red it will stand out. If it's too big, it overwhelms the page. Too small and it's hard to read. The feel is important, but so is the priority, and the optimal balance depends on the audience. On Tue, Jul 28, 2009 at 1:29 AM, marioTN somma...@gmail.com wrote: Hi all! I have a simple (?) question: how is aesthetics defined and how much important is it for interaction design? For me aesthetics is the feeling that you have, while you are admiring/interacting/breathing something that elicits inner emotions. What's your opinion? Thank you, mario. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help -- Paul Nuschke Principal, Research Strategy ELECTRONIC INK(c) www.electronicink.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Are We The Puppet Masters? The Ethics of IxD.
Influence and coerce are different in that coerce has the notion of force associated with its meaning. Advertising may influence but I don't think it coerces. Would you fall into submission so easily to a commercial? What is maximum persuasion? I think people are influenced as much as they allow. Persuade implies using an argument or reasoning, hopefully backed by fact, which is not necessarily influence or coercion. There are usability issues with how words are being switched which confounds this discussion. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Two Delete behaviors - one type of label?
What about Send to Trash and 'Delete Trash? Sending to the trash would be more...keep it here for now, while deleting would be like placing the garbage bags out on the lawn. Jennifer == -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Paras Aggarwal Sent: Monday, April 27, 2009 12:30 AM To: disc...@ixda.org Subject: Re: [IxDA Discuss] Two Delete behaviors - one type of label? Though, I like the idea of using ellipsis to differentiate the two. But if I think from a normal user perspective it should be more intuitive and obvious. Color coding the Immediate delete as red can make the system more confusing as it will become more prominent and attract user as compared to Mediated delete. What about labeling them as Quick Delete and Delete? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41286 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Guiding successful product development
Hi: I have been involved in several branding efforts and the guidelines are useful only to the degree that they are supported and disseminated. This was something we (the teams I was a part of) understood from the start, and so the advertising, selling, evangelizing -- whatever term one cares to use here, was a part of the guideline effort. With that understanding in mind, and involving the people who would be using the guidelines -- business, developers, designers, user experience (again whatever term for that delicate balance), in the process, we were able to learn how to approach each group and gain buy in as the guidelines developed and were launched. So, the guidelines themselves are one piece. Involving those you want/need to use them and support them is just as critical to success. Once in use, I have found the guidelines to be supported and of value. And I have always taken the approach to break down the levels of adherence so that converts could used a stepped approach to incorporation into their environment. This made it seem less like a guideline anvil, taking the pressure off of incorporating many things at once. Jennifer Jennifer Vignone User Experience Design CIO Technology 270 Park Avenue, 7 Floor New York, NY 10167 212-834-9509 jennifer.r.vign...@jpmorgan.com -Original Message- From: discuss-boun...@lists.interactiondesigners.com [mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Livia Labate Sent: Tuesday, April 07, 2009 1:25 PM To: list IXDA Subject: [IxDA Discuss] Guiding successful product development Hi all, I am looking for examples of brand/product/company guidelines or principles that are/were truly useful to guide and direct product/service development (not just advertising and marketing messages). Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help This email is confidential and subject to important disclaimers and conditions including on offers for the purchase or sale of securities, accuracy and completeness of information, viruses, confidentiality, legal privilege, and legal entity disclaimers, available at http://www.jpmorgan.com/pages/disclosures/email. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Where bounce off design concepts?
What would the nature of this work for critique consist of? How would you handle nondisclosure agreements that stipulated that you could not show work to anyone outside of the company that the work is for? I never met a consultant who didn't have to sign an NDA. And, as an employee, the agreement to work for a firm usually has the same policy, though it may not be stated outright as it is for a consultant. That might impair the ability of people to participate. Jennifer Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 jennifer.r.vign...@jpmorgan.com Mat Atkinson mat.atkin...@proofhq.com Sent by: discuss-boun...@lists.interactiondesigners.com 03/17/2009 02:19 AM To disc...@ixda.org cc Subject Re: [IxDA Discuss] Where bounce off design concepts? We were thinking of introducing a public Gallery at ProofHQ so that designers could share design work publicly and get feedback, but when we bounced the idea off a few people IP and privacy issues came up a lot. The idea of a membership only peer review group is one we didn't think of but could be done. Being able to post design work for review by members of this forum only and using ProofHQ to provide the visual mark-up, commenting and dicussion threads. Would that work? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=40063 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Is social networking doomed to frivolity?
Through LinkedIn I found a few people I knew from college. When one of them was coming to town, she wanted to get together. So LinkedIn, a valuable tool for business networking for me, extended to lead to a re-connection with a college friend. It would not have been the same and had as much impact if we had just exchanged a few emails. The personal element of being face to face meant we were seriously interested in seeing each other, establishing in-person contact and enjoying each other's presence...some of that knock-around time that only comes in those lulls that aren't necessarily expressed in a call, a text, an email, a link. I think the least consistently useful social networking interfaces may die away over time because one can belong to only so many lists and read so many emails in a day. After all, don't people have to talk on their cell phone, especially when they are driving and eating and texting in the car in front of mine? I was going to say I am crazy and overdoing it, but wait, no, I'm not ... I'm nottt (movie reference?). Well, I guess what I am getting at is that there is an overload element to all of these things, and because you want your communication to have value (at least I hope so), you need time to write sensibly and responsibly. Editing is key. So is accuracy. So, matters of great importance will not be shared through certain avenues, and some things just demand a personal touch where emotion replaces the sensible edit. On the other hand, some people need to hide behind such a veil in order to express themselves. They find it liberating, empowering, safe...and some interesting insights and revelations/confessions may come of that. But we are human. And technology will always have that particular 'bug'. Thank God. Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 jennifer.r.vign...@jpmorgan.com Angel Anderson angel.j.ander...@gmail.com Sent by: discuss-boun...@lists.interactiondesigners.com 03/04/2009 03:48 PM To disc...@ixda.org disc...@ixda.org cc Subject [IxDA Discuss] Is social networking doomed to frivolity? Recenlyt I engaged in a discussion about the types of interpersonal interactions that occur on social networking sites. Mikkel Michelsen made a point about the frivolous nature of online interaction; Whenever it's something serious, you almost always keep it to yourself His comment left me wondering; since online interaction lacks the human elements of empathetic facial responses, body language, and touch, will social networking media be relegate to only the more frivolous types of interpersonal communication? I think the fact that we tweet silly things like our meals or a good hair day, while keeping serious events to ourselves is based on existing social norms. For example, when something really difficult happens like illness or death, people don't leave a messages, they wait till they can get the person on the phone or face-to-face. Even in person, you might not mention a sad situation to most people you encounter because it's too heavy. What can they do about it anyway? Why bring them down? Really serious, life and death issues, especially very sad or challenging experiences are usually only shared with a small group and most often those exchanges take place face to face. My Sister and I are friends on a Facebook, and other bunch of social network sites but there are certain sad, difficult things we only discuss face-to-face. Maybe this is because hard topics are best handled with the added information of empathetic facial responses or no words at all. When someone tells you they have cancer, a meaningful tweet or a heartfelt email can never compete with a hug. I decided to move the discussion here (from Facebook) because I'm interested to hear what our community has to say on the subject. Thoughts? Kind regards, Angel Anderson Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and
Re: [IxDA Discuss] Aren't we just a little important to democracy?
My overall general experience has been that the final result is frequently what has been allowed to be implemented based on many factors, where usability and good design aren't always at the top of the list. If you can improve a handful of things in such an environment, it is a good thing. The goal is to keep at it and trying to improve with each step/implementation/phase, whatever it is called. I agree that the new administration has already exhibited a use of the web that wasn't seen or understood before. This will enable more opportunities for improvement, but maybe not tremendous steps, but small steps would be progress. Like in the game of Giant Step as I date myself into antiquityMay I... Perhaps we may. Jennifer Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 jennifer.r.vign...@jpmorgan.com Jared Spool jsp...@uie.com Sent by: discuss-boun...@lists.interactiondesigners.com 01/26/2009 11:32 AM To suu...@yahoo.com cc disc...@ixda.org Subject Re: [IxDA Discuss] Aren't we just a little important to democracy? On Jan 25, 2009, at 5:06 PM, s wrote: It's always boggled my mind why the gov't doesn't put UX advocates (including designers, researchers, coders, QA) front and center in the design of citizen-technology interfaces. Actually, there are a lot of very talented designers and researchers working in the US government, the Canadian government, and other governments around the world. But just because those people are there doesn't stop other people from creating crappy interfaces. Government doesn't have a corner on crappy interfaces. They are a world-wide phenomena, spanning all industries and sectors. Don't even get me started on voting. There are many people working really hard on this problem. It's a really hard problem. If you want to help, I know a team that is looking for volunteers. Does anyone have any experience/ evidence... HOPE?? to the contrary? In the last 10 years, there's become a real awareness of the importance of good design in government systems. I have a lot of hope that we'll see real improvements, especially with the youthful experience of the incoming US administration. Jared Jared M. Spool User Interface Engineering 510 Turnpike St., Suite 102, North Andover, MA 01845 e: jsp...@uie.com p: +1 978 327 5561 http://uie.com Blog: http://uie.com/brainsparks Twitter: jmspool UIE Web App Summit, 4/19-4/22: http://webappsummit.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
[IxDA Discuss] question about data loads
Hi: I have a question regarding your experience with the loading of a local database (saved to a user's own drive or a shared drive) and current data that is accessed from the server. What term is more universally understood for the data when the user is logging in and has to select the saved/local/offline data: [ ] Use local data or simply: [ ] Offline Does anyone have experience with this? Thank you, Jennifer Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 jennifer.r.vign...@jpmorgan.com Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Good examples of Help Tooltips
You could try a tool tip that is a one liner with a link for more... Clicking the more... link would extend that tool tip into a box with a more complete help. Perhaps this could link to a page within a full Help mechanism, instead of just a bunch of free-floating help screens/bubbles. I would then have Help separate as a module within the app or a pop-up so the user doesn't lose context. Jennifer Jennifer Vignone User Experience Design CIO Technology 245 Park Avenue, 10th Floor New York, NY 10167 212-648-0827 [EMAIL PROTECTED] Mark Pawson [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 11/07/2008 12:31 PM To [EMAIL PROTECTED] cc Subject [IxDA Discuss] Good examples of Help Tooltips I have been asked to come up with an intuitive help method for tooltips on a very complex dialog. I immediately thought of a question mark which the customer clicks on and then drags over the interface, but that idea has been nixed. Our competitors tend to put question marks next to every main control which I have argued makes an already complex dialog look far too busy and also sends a message that says look out this is confusing. That is my own personal opinion backed up by only common sense, so if I am wrong please someone correct me. Our challenge is a standard one line tooltip will not be enough to describe the intent of the control(s). At the same time they do not want to fall back on separate context sensitive help windows opening. They want the customer to stay in the interface where they are working and get helpful information as required. Any good examples out there on the web that I can look at. Thanks Mark Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Terms and Conditions with a twist
Sometimes it is worth just showing the Terms and Conditions for the purpose of capturing the user's click-through that makes it all worthwhile. It is impossible to make certain that users will read the terms and conditions. However, with the applications I have worked on, it seems that the act of acknowledgement of the terms and conditions covers the bases as much as the actual reading. What the acknowledgement does is provide an indication that the user was presented with the terms and conditions, and when they sign off on them, we capture that in a database so that we have proof of the acknowledgement. This is very important to us because we are usually telling our clients that if they use the information to trade, and the application is just for reporting, for example, they do so without our advisement and approval and basically, they shouldn't. If we have captured their acknowledgement, then we have at least some proof that it was seen. In the event of a major feature update, we re-release an updated acknowledgement and force it so the user has to accept it again. We capture this as well, so we have some modicum of protection. As to the usability of the document itself, that is really up to the involvement of the Business and Technology teams working on the document with Legal and Compliance. I have been involved in many of these meetings and have found Legal and Compliance very much willing to make the right statements. Oftentimes it is the lack of Business and Technology's involvement, in asking questions and explaining exactly what the application or site does and where the holes might be, that leads them to provide a form statement. Legal and Compliance wouldn't allow anything to be released if they had their druthers, because that is the ultimate protection. Jennifer Vignone User Experience Design [EMAIL PROTECTED] Andy Polaine [EMAIL PROTECTED] Sent by: [EMAIL PROTECTED] 10/27/2008 09:19 AM To IxDA List [EMAIL PROTECTED] cc Subject Re: [IxDA Discuss] Terms and Conditions with a twist It's such an insane way of thinking about TCs though because it assumes people actually read them. Nobody does. At least nobody that I know. I once told a legal team from a bank that calling the legal info important information was terrible because it isn't important to anyone except other lawyers. Certainly not someone using the website. They agreed to legal information on the button instead, which of course meant nobody read it but they were covered. Sigh. p.s. To answer your question, sort of, Apple's installers do something similar. They show a screen of legal cack, then when you just hit continue it pops up an Accept Don't Accept alert that you have to click on one of to continue. Best, Andy Andy Polaine Research | Writing | Strategy Interaction Concept Design Education Futures Twitter: apolaine Skype: apolaine http://playpen.polaine.com http://www.designersreviewofbooks.com http://www.omnium.net.au http://www.antirom.com Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact
Re: [IxDA Discuss] Interaction Design Specification Sites
I use the Wiki and have set up Specifications as well as Style Guides at a couple of firms. I have found it to be easy to work with and that having it all in a forum where the developers go frequently for reporting, status, Jira, and related tasks makes it very easy to get them to use it. Also, since the Wiki is so easy to update, I can evolve the styles and specifications as we iterate on various pieces of a project and it has made working more time-efficient. I still use Word for formal documentation such as the foundation of a design approach. However, I still distill that for the Wiki so the context of the approach is not lost if no one reads the Word document that is also posted. Jennifer Jennifer Vignone User Experience Design Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Adaptive UIs (web or otherwise)
I am a user who doesn't appreciate when a system guesses what I might like. The use of that word makes me nervous for myself as a user and for a client of mine where guessing may just not be reliable or accurate enough, leading to more frustration. If the guessing also is based on click that the user makes as part of a basic site exploration and not something they might wish to be guesses on (like when I get Amazon recommendations when I was just clicking around looking for random things I don't plan to ever buy), that serves to confuse the interface rather than customize it for the user in a meaningful way. RE: Technology Review (MIT's innovation rag) has an article on Adaptive UIs for the web. http://www.technologyreview.com/Biztech/20872/ What do people think about this? Does it scale? from an IxD perspective? Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Adaptive UIs (web or otherwise)
I think it might be useful to ask the user before modules of content were moved, switched, auto-populated, etc. before actually doing so in an interface. Perhaps a feature where such a thing could be turned on or off, along the lines or Don't show this to me again or Remind/Ask me later adapted to suit this need. Perhaps also a single click to return to a default view so the user could escape the changing environment and revisit missed items. I see it more of what areas are designated as dynamic versus static. There are tons of recommendation systems out there (Amazon) and no one complains about the change of the content, because it's pretty much never moving. The content changes, but the hotspots themselves do not. Here, we're talking about huge moving targets, like entire content modules on a page, even the navigation bars maybe. And that, I think is the sin here. I don't think anyone will disagree that autocomplete is useful because it helps supplement the experience of inputting text into a box. It doesn't disguise/change it. Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Desktop application menus
Hi Panjak: I frequently have to accommodate many options and types of navigations depending on the business and client and the need to align the application with a specific usage and therefore sometimes the navigation structure. This may also be affected by the technology used, and the ramifications of what the widgets offered by a third party may be able to provide. For example, if the development is using Infragistics and there isn't going to be alot (or any) customization to the behaviors, then the Infragistics package will offer an array of options that I can work with and play off of. For a navigation system that works horizontally, you might consider tabs that are managed in the same way that FireFox allows them to be managed, with a widget at the end of the tab that allows the user to add or remove or reorder the tabs quickly. Or, if the navigation is left-hand, a tree structure or the Outlook drawers approach may be considered. However, you may want a widget where more than one drawer may be left open (not the typical Outlook behavior). The looks of these may be controlled via the AppStylist, so when I say it is like something, I do not mean to compromise the design because of the package, but I am trying to show how the technology may offer as well as limit some of the options. Java-based is where I have gotten the best customization from the developers. The problem with customization is that it can take a good deal of additional time and them it can weigh down the interface, depending on what you designed. I typically avoid imagery and will work with style sheets so that when a change is needed, I can make it on the style and have it permeate an environment. I hope this helps in some way. Jennifer === Hi I am looking for pointers on how to design desktop menus for a typical windows desktop application. My problem is that in our application we have around 170 -- Cheers Pankaj Generally, this communication is for informational purposes only and it is not intended as an offer or solicitation for the purchase or sale of any financial instrument or as an official confirmation of any transaction. In the event you are receiving the offering materials attached below related to your interest in hedge funds or private equity, this communication may be intended as an offer or solicitation for the purchase or sale of such fund(s). All market prices, data and other information are not warranted as to completeness or accuracy and are subject to change without notice. Any comments or statements made herein do not necessarily reflect those of JPMorgan Chase Co., its subsidiaries and affiliates. This transmission may contain information that is privileged, confidential, legally privileged, and/or exempt from disclosure under applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution, or use of the information contained herein (including any reliance thereon) is STRICTLY PROHIBITED. Although this transmission and any attachments are believed to be free of any virus or other defect that might affect any computer system into which it is received and opened, it is the responsibility of the recipient to ensure that it is virus free and no responsibility is accepted by JPMorgan Chase Co., its subsidiaries and affiliates, as applicable, for any loss or damage arising in any way from its use. If you received this transmission in error, please immediately contact the sender and destroy the material in its entirety, whether in electronic or hard copy format. Thank you. Please refer to http://www.jpmorgan.com/pages/disclosures for disclosures relating to UK legal entities. Welcome to the Interaction Design Association (IxDA)! To post to this list ... [EMAIL PROTECTED] Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
