Best Frame-sourced method for modernizing documentation delivery?

2009-12-24 Thread Kevin Hunter

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Best Frame-sourced method for modernizing documentation delivery?

2009-12-24 Thread Kevin Hunter


[no subject]

2009-03-26 Thread Kevin Hunter
Hi everyone,

[Sent this yesterday from Thunderbird where it went through blank...]

I'm at frame 7.0p578 and I'm having an issue with numbered lists and text 
flows.

I have a document with two flows, A  B, in parallel on a page. In flow A, 
my numbered lists sequence fine. It is set to AutoConnect. With flow B, 
which appears to be identically set up, my numbered lists restart on every 
page. I've tried adjusting the master page, the frames individually, 
auto-connect on and off, and nothing seems to work. From the guide and a few 
pages out there on Google, it would appear that those are the only variables 
I should have to worry about.

Any and all suggestions are appreciated!

thanks,

Kevin 
 
Kevin Hunter
ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
kev...@excelsystems.com
(250) 6...
Fax: (250) 655-1733
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No subject

2009-03-26 Thread Kevin Hunter
Hi everyone,

[Sent this yesterday from Thunderbird where it went through blank...]

I'm at frame 7.0p578 and I'm having an issue with numbered lists and text 
flows.

I have a document with two flows, A & B, in parallel on a page. In flow A, 
my numbered lists sequence fine. It is set to AutoConnect. With flow B, 
which appears to be identically set up, my numbered lists restart on every 
page. I've tried adjusting the master page, the frames individually, 
auto-connect on and off, and nothing seems to work. From the guide and a few 
pages out there on Google, it would appear that those are the only variables 
I should have to worry about.

Any and all suggestions are appreciated!

thanks,

Kevin 

Kevin Hunter
ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
kevinh at excelsystems.com
(250) 6...
Fax: (250) 655-1733


Problem with Flows

2009-03-25 Thread Kevin Hunter


More Elegant Indexing Solution

2007-05-05 Thread Kevin Hunter
Hi everyone,
 
I have a series of user guides where the first few chapters typically include a 
tutorial, and the rest of the guide includes reference information (like for 
each option on each screen, that type of thing). So the first section and the 
last part may have overlapping topics, where in the first section it's more of 
a how-to approach, and in the last, it just tells you what it does. 
 
What I want to do is reflect this elegantly in the index, perhaps by having one 
type of reference in italics, and the standard references (to the reference 
section of the guide) in normal type. Currently I have a bit of a cumbersome 
approach, where in the actual index entries I just put the word (tutorial) into 
the ref. 
 
So what I want is tha instead of having this type of thing:
 
Distribution Rules
  creating new distribution rules, 345
  creating new distribution rules (tutorial), 47
 
to have something like
 
Distribution Rules
   creating new distribution rules, 47, 345
 
(where the 47 is in italics, not sure if that'll come through when I send this 
email).
 
Then, in my How to Use this Guide section, I'd just have to say once that the 
italics indicate references to the tutorial sections.
 
thanks!
 
Kevin 
 
Kevin Hunter
ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
[EMAIL PROTECTED]
(250) 655-1766
Fax: (250) 655-1733

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More Elegant Indexing Solution

2007-05-05 Thread Kevin Hunter
Hi everyone,

I have a series of user guides where the first few chapters typically include a 
tutorial, and the rest of the guide includes reference information (like for 
each option on each screen, that type of thing). So the first section and the 
last part may have overlapping topics, where in the first section it's more of 
a how-to approach, and in the last, it just tells you what it does. 

What I want to do is reflect this elegantly in the index, perhaps by having one 
type of reference in italics, and the standard references (to the reference 
section of the guide) in normal type. Currently I have a bit of a cumbersome 
approach, where in the actual index entries I just put the word (tutorial) into 
the ref. 

So what I want is tha instead of having this type of thing:

Distribution Rules
  creating new distribution rules, 345
  creating new distribution rules (tutorial), 47

to have something like

Distribution Rules
   creating new distribution rules, 47, 345

(where the 47 is in italics, not sure if that'll come through when I send this 
email).

Then, in my How to Use this Guide section, I'd just have to say once that the 
italics indicate references to the tutorial sections.

thanks!

Kevin 

Kevin Hunter
ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
kevinh at excelsystems.com
(250) 655-1766
Fax: (250) 655-1733



Moving book sections to nested folders without losing X refs

2007-04-05 Thread Kevin Hunter
hi all,
 
I have two large books that have dozens of cross references to each other. 
Because of a structural change to our software and the creation of a new 
sub-version of this application, I'm trying to rearrange the erstwhile book 
chapters, in both books, into subfolders to keep things a little more 
organized. Does anyone have any tips on how to move a chapter to a new 
subfolder (in explorer) in such a way that I don't have to then re-build all my 
cross references manually?
 
thanks - 
 
Kevin
 
ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
[EMAIL PROTECTED]
(250) 655-1766
Fax: (250) 655-1733

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Updating cross reference markers

2007-04-03 Thread Kevin Hunter
hi all,

Over the years as our documents have evolved, and headings and subheadings have 
been fine-tuned and changed, and chapters moved around and titled re-worked as 
content changes, I've had a growing problem with my cross reference markers not 
matching the text of the actual paragraph/heading. Looking in the Framemaker 7 
Ref guide, I found this helpful statement:

"For paragraph cross references, the marker test contains a number assigned to 
the marker, and the paragraph tag and text of the paragraph being cross 
referenced. (The marker text is not updated, so the tag and text may not match 
the cross-reference.)"

Is there in fact no way to update the cross reference markers across a book, so 
that they actually reflect the text of the heading/etc. that they're attached 
to? Or is it like a unique ID (key) used to establish the relationship? I would 
have expected there to be an underlying numeric key value or something, as well 
as the text itself. Or is that not the case? I couldn't find anything on this 
in the archives, nor online

Thanks,

Kevin Hunter

ExcelSystems Software Development, Inc.
BCD International, Inc.
www.bcdsoftware.com
kevinh at excelsystems.com
(250) 655-1766
Fax: (250) 655-1733



volume numbers and volume titles

2007-03-09 Thread Kevin Hunter
hi,
 
A recent posting suggesting the use of the volume number as a solution caught 
my attention, and may also help me to resolve a similar situation I have. 
However, one thing I also do in my guides is put the section title in the 
footer of each chapter within that section. Can anyone suggest a way in which I 
could make that section title a variable such that if I moved the chapter to a 
different section (or I import my page layouts/variables from one chapter to 
the other 20... ), the section (or volume) title would also be correctly picked 
up, via the volume ID?
 
For instance, in a guide I'll have these individual documents
 
Cover page
about this manual
TOC
Section 1 intro
chap 1
chap 2
chap 3
Section 2 intro
chap 4
chap 5
chap 6
 
and so on... so in the footer of my chapter 1, 2 and 3 pages, I'd like to 
include not only the section number, but the title of that section. 
 
It's late on a friday, so if you find this incoherent, I'll not be surprised!
 
Thanks,
 
Kevin
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volume numbers and volume titles

2007-03-09 Thread Kevin Hunter
hi,

A recent posting suggesting the use of the volume number as a solution caught 
my attention, and may also help me to resolve a similar situation I have. 
However, one thing I also do in my guides is put the section title in the 
footer of each chapter within that section. Can anyone suggest a way in which I 
could make that section title a variable such that if I moved the chapter to a 
different section (or I import my page layouts/variables from one chapter to 
the other 20... ), the section (or volume) title would also be correctly picked 
up, via the volume ID?

For instance, in a guide I'll have these individual documents

Cover page
about this manual
TOC
Section 1 intro
chap 1
chap 2
chap 3
Section 2 intro
chap 4
chap 5
chap 6

and so on... so in the footer of my chapter 1, 2 and 3 pages, I'd like to 
include not only the section number, but the title of that section. 

It's late on a friday, so if you find this incoherent, I'll not be surprised!

Thanks,

Kevin


Re: How long to learn framescript?

2007-02-01 Thread Kevin Hunter
At 11:45 -0800 22/1/07, Diane Gaskill wrote:

I'm considering asking my manager to buy FrameScript for me and I have 
to justify it of course.  Does anyone have any data on how long it 
takes to become reasonably proficient using it. I have 4 years of sw 
dev experience and 15 years of FM experience.


Hi Diane,

I get the digest version of the mailing list and have been away so didn't get a 
chance to read this earlier.

I just wanted to respond to your query from a different point of view: We had a 
series of user guides (totaling some 4000 pages) to which I wanted to apply 
some across-the-board formatting changes, resulting from inadequate document 
design and just a general need to update the look of our guides. Because of 
those same initial document design problems, I was having to perform some types 
of change manually, page by page... So after completing the changes across a 
few hundred pages, we looked at automating those, and eventually bought 
framescript, and complemented that with a couple of scripts we commissioned 
from Rick Quatro (Carmen Publishing). The scripts worked exactly as we needed, 
and completed correctly, in seconds, what would have required a few dozen hours 
of mind-numbingly repetitive work (where obviously I would have missed some 
changes, and been running into them periodically for months or years).

So in our case, I never learned a thing about framescript other than how to run 
a script, but it paid for itself in a few minutes. And as others have said, 
because of the hassle often involved in learning scripts, as long as you have 
an understanding boss (who will trust your judgement on which tasks are worth 
hiring out and not delay that process more than a day or two), in the long run 
the most efficient and least stressful option might be to order your scripts 
from a consultant; in our case, it allowed me to focus on the tasks I'm 
primarily hired to do, and to me, this solution to our problem we had was akin 
to waving a magic wand at it and making it go away, it was immensely satisfying.

Kevin Hunter




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How long to learn framescript?

2007-02-01 Thread Kevin Hunter
At 11:45 -0800 22/1/07, Diane Gaskill wrote:

>I'm considering asking my manager to buy FrameScript for me and I have 
>to justify it of course.  Does anyone have any data on how long it 
>takes to become reasonably proficient using it. I have 4 years of sw 
>dev experience and 15 years of FM experience.


Hi Diane,

I get the digest version of the mailing list and have been away so didn't get a 
chance to read this earlier.

I just wanted to respond to your query from a different point of view: We had a 
series of user guides (totaling some 4000 pages) to which I wanted to apply 
some across-the-board formatting changes, resulting from inadequate document 
design and just a general need to update the look of our guides. Because of 
those same initial document design problems, I was having to perform some types 
of change manually, page by page... So after completing the changes across a 
few hundred pages, we looked at automating those, and eventually bought 
framescript, and complemented that with a couple of scripts we commissioned 
from Rick Quatro (Carmen Publishing). The scripts worked exactly as we needed, 
and completed correctly, in seconds, what would have required a few dozen hours 
of mind-numbingly repetitive work (where obviously I would have missed some 
changes, and been running into them periodically for months or years).

So in our case, I never learned a thing about framescript other than how to run 
a script, but it paid for itself in a few minutes. And as others have said, 
because of the hassle often involved in learning scripts, as long as you have 
an understanding boss (who will trust your judgement on which tasks are worth 
hiring out and not delay that process more than a day or two), in the long run 
the most efficient and least stressful option might be to order your scripts 
from a consultant; in our case, it allowed me to focus on the tasks I'm 
primarily hired to do, and to me, this solution to our problem we had was akin 
to waving a magic wand at it and making it go away, it was immensely satisfying.

Kevin Hunter







Easy-on-the-Eyes Switch

2007-01-19 Thread Kevin Hunter
Hello everyone,
 
I'm currently working with two 19 inch monitors, which definitely has it's 
plusses, but a suspected downside is that it's irritating my eyes. Most of the 
time I spend actually staring at the screen (with no breaks) is in Frame. Does 
anyone know if there's anything like an 'easy on the eyes' visible color scheme 
switch? 
 
Some of our software is for the ye olde green screen (black background, green 
text), which may be rudimentary, but definitely isn't visually 
overstimulating...
 
thanks,
 
kevin
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Easy-on-the-Eyes Switch

2007-01-19 Thread Kevin Hunter
Hello everyone,

I'm currently working with two 19 inch monitors, which definitely has it's 
plusses, but a suspected downside is that it's irritating my eyes. Most of the 
time I spend actually staring at the screen (with no breaks) is in Frame. Does 
anyone know if there's anything like an 'easy on the eyes' visible color scheme 
switch? 

Some of our software is for the ye olde green screen (black background, green 
text), which may be rudimentary, but definitely isn't visually 
overstimulating...

thanks,

kevin


techniques to indicate hyperlinks in frame

2007-01-15 Thread Kevin Hunter
hello everyone,
 
This is not strictly a Frame technical issue, but could turn into one, so I 
thought I'd try you first.
 
We use frame to produce software user guides which we make available in print 
or as PDFs. Being a software guide, we have frequent web links for additional 
info of various kinds. 
 
I'm looking for a simple but effective technique of visually indicating, in the 
PDF version of the guide, that certain text strings are hyperlinks. 
Ideally, this technique would be invisible in the print version, where the 
links obviously wouldn't work.
 
I don't want to include full URLs in the text flow because they can be long and 
ugly, and functionally useless: ie, no one is going to type in a 200 character 
URL (which may be the actual address address of a page, with all it's 
parameters, to subscribe to a web event) when the same URL can be gotten to by 
clicking a link directly from our home page. So in the text, I want to tell 
them how to find the link, and in the PDF version of the guide, I want part of 
those instructions to also BE a hyperlink. 
 
I've thought of using a simple icon to include within my text flow, which I'd 
hyperlink. This icon would be visible in both the printed and PDF versions of 
the guide, as I'm not sure it'd be worth the hassle to condition it out of the 
PDF I send to the printers. This isn't necessarily a totally undesirable 
solution, but I was just wondering if anyone had something more elegant, or 
knew of a standard for this type of thing.
 
Thanks in advance for any suggestions. 
 
Kevin Hunter
BCD
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techniques to indicate hyperlinks in frame

2007-01-15 Thread Kevin Hunter
hello everyone,

This is not strictly a Frame technical issue, but could turn into one, so I 
thought I'd try you first.

We use frame to produce software user guides which we make available in print 
or as PDFs. Being a software guide, we have frequent web links for additional 
info of various kinds. 

I'm looking for a simple but effective technique of visually indicating, in the 
PDF version of the guide, that certain text strings are hyperlinks. 
Ideally, this technique would be invisible in the print version, where the 
links obviously wouldn't work.

I don't want to include full URLs in the text flow because they can be long and 
ugly, and functionally useless: ie, no one is going to type in a 200 character 
URL (which may be the actual address address of a page, with all it's 
parameters, to subscribe to a web event) when the same URL can be gotten to by 
clicking a link directly from our home page. So in the text, I want to tell 
them how to find the link, and in the PDF version of the guide, I want part of 
those instructions to also BE a hyperlink. 

I've thought of using a simple icon to include within my text flow, which I'd 
hyperlink. This icon would be visible in both the printed and PDF versions of 
the guide, as I'm not sure it'd be worth the hassle to condition it out of the 
PDF I send to the printers. This isn't necessarily a totally undesirable 
solution, but I was just wondering if anyone had something more elegant, or 
knew of a standard for this type of thing.

Thanks in advance for any suggestions. 

Kevin Hunter
BCD


Framemaker, WebWords and Graphics issues when Converting to HTML Help

2006-11-10 Thread Kevin Hunter
Hi all,
 
I have a Frame User Guide that we also convert to HTML help to use in the 
software application. The User Guide includes some 250 illustrations, in PNG 
format. In a significant number of those illustrations, I've used the Frame 
drawing tools (arrows and circles) to point out particular screen elements.
 
I'm having a couple of problems when creating my HTML help:
 
1. First of all, the undoctored PNG images (with no arrows, circles) come 
across fine (other than the usual size issues, but I'm just planning on living 
with those... for now it's not worth my time to have two versions of a bunch of 
the images, unless there's a way to specify a conversion for images exceeding a 
particular width?)
2. The images that include the arrows, etc, all get converted to GIF's by 
default. The downside to this a drop in image quality, but I get to keep the 
arrows, etc. If I change to JPG at a quality of 100, I get an improvement, but 
converting to PNG (even at 16 million colors) is worse.
3. An alternative is to manually map the images with the arrows, etc, to 
PNGbyReference, which means that it keeps the original image (in all its 
crispness), but loses the arrows, etc.
 
What I'd like is the best of both worlds: to have the same quality of my 
original images, but lay the arrows on top. 
 
Any suggestions? Is there a way to tweak the graphics converter in WebWorks to 
enhance how the conversion is handled?
 
Thanks!
 
Kevin Hunter
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Framemaker, WebWords and Graphics issues when Converting to HTML Help

2006-11-10 Thread Kevin Hunter
Hi all,

I have a Frame User Guide that we also convert to HTML help to use in the 
software application. The User Guide includes some 250 illustrations, in PNG 
format. In a significant number of those illustrations, I've used the Frame 
drawing tools (arrows and circles) to point out particular screen elements.

I'm having a couple of problems when creating my HTML help:

1. First of all, the undoctored PNG images (with no arrows, circles) come 
across fine (other than the usual size issues, but I'm just planning on living 
with those... for now it's not worth my time to have two versions of a bunch of 
the images, unless there's a way to specify a conversion for images exceeding a 
particular width?)
2. The images that include the arrows, etc, all get converted to GIF's by 
default. The downside to this a drop in image quality, but I get to keep the 
arrows, etc. If I change to JPG at a quality of 100, I get an improvement, but 
converting to PNG (even at 16 million colors) is worse.
3. An alternative is to manually map the images with the arrows, etc, to 
PNGbyReference, which means that it keeps the original image (in all its 
crispness), but loses the arrows, etc.

What I'd like is the best of both worlds: to have the same quality of my 
original images, but lay the arrows on top. 

Any suggestions? Is there a way to tweak the graphics converter in WebWorks to 
enhance how the conversion is handled?

Thanks!

Kevin Hunter


pagination of formats in an index

2006-10-26 Thread Kevin Hunter
hi all,

I'm trying to fine tune the appearance of an index, and finally got frustrated 
with my inability to figure something out for this apparently simple problem.

I have an index with two levels of entries, and for the pagination, the top 
level entry is set to 'keep with Next paragraph'. However, if I have several 
consecutive top level entries with no sub entries below them, and they coincide 
with the bottom of a column on my page, I can end up with several blank lines 
at the bottom of a column, because it's keeping them all in a block and sucking 
them up to the top of the next column. 

Like this:

Index Level 1
  Index Level 2
Index Level 1
Index Level 1
Index Level 1
Index Level 1
Index Level 1
  Index Level 2

In this scenario, if that block of level 1's was near the bottom of the column, 
to obey the 'keep with nxt paragraph', they go to the top of the next column, 
en masse. The reason I care about this now is that this particular index just 
happens to end up being slightly longer than an even number of pages, so I end 
up with just a couple of lines on my last page, followed by another blank page 
(to make the total even). So I was just looking for a way to optimize space in 
the other pages.

other considerations:
 - I want to keep a least the first level 2 with it's level 1 (ie, don't want a 
column that ends with a level 1, and it's sub items starting the next column)
 - but I don't want to set the level 2's to keep with previous, because in my 
index bodies I sometimes have very long lists of sub-items for one main item, 
so this problem would just be more pronounced.

Email me if you actually read this far, and the problem is still totally 
unclear

Thanks in advance.

Kevin Hunter
BCD/ESDI



Indexing recommendations

2006-10-04 Thread Kevin Hunter
Hi all,
 
I'm at the indexing stage of a 400 page book for a product I hadn't worked with 
for about 3 years (so no memory of what I indexed before). The manual has also 
been totally restructured, and many features superseded by different ones. Now 
I'm looking at building the index, and the 'old', manual way is probably not 
going to work for me too well.
 
The minimum I'd like is to see index entries inline. Anything extra is gravy, 
but I'm not convinced I do need much extra, so if I can see and work with 
entries inline (a View option?) for cheap/free, I'd start there. But if I have 
to pay for this feature, can you all recommend a product that has the best 
combination of other, extra features for the price?
 
I've so far found:
 
http://www.fsatools.com/ - IXgen (comparatively more costly, lots of features, 
but would I use them all?)
http://www.leximation.com/tools/info/markertools.php - Leximation marker tools, 
less costly, but I have more trouble seeing the usefulness of some of the 
features
http://www.siliconprairiesoftware.com/Products.html  -Silicon Prairie index 
tools, cheapest, but doesn't seem to link directly into the frame marker 
system, does some other kind of marker?
 
Anyway, I realize this is a regular question, so I do appreciate any time taken 
to send suggestions. Succinct, bulleted lists would be sufficient.
 
Thanks,
 
Kevin Hunter
ESDI, Victoria BC

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Indexing recommendations

2006-10-04 Thread Kevin Hunter
Hi all,

I'm at the indexing stage of a 400 page book for a product I hadn't worked with 
for about 3 years (so no memory of what I indexed before). The manual has also 
been totally restructured, and many features superseded by different ones. Now 
I'm looking at building the index, and the 'old', manual way is probably not 
going to work for me too well.

The minimum I'd like is to see index entries inline. Anything extra is gravy, 
but I'm not convinced I do need much extra, so if I can see and work with 
entries inline (a View option?) for cheap/free, I'd start there. But if I have 
to pay for this feature, can you all recommend a product that has the best 
combination of other, extra features for the price?

I've so far found:

http://www.fsatools.com/ - IXgen (comparatively more costly, lots of features, 
but would I use them all?)
http://www.leximation.com/tools/info/markertools.php - Leximation marker tools, 
less costly, but I have more trouble seeing the usefulness of some of the 
features
http://www.siliconprairiesoftware.com/Products.html  -Silicon Prairie index 
tools, cheapest, but doesn't seem to link directly into the frame marker 
system, does some other kind of marker?

Anyway, I realize this is a regular question, so I do appreciate any time taken 
to send suggestions. Succinct, bulleted lists would be sufficient.

Thanks,

Kevin Hunter
ESDI, Victoria BC



linking to headings in PDF documents

2006-10-02 Thread Kevin Hunter
Hi all,

I create user guides for a software company, and we distribute these guides as 
PDFs with the software downloads.

One of our products is a web portal. As part of the initial install of this web 
portal, we want to include an HTML TOC to the various sections within the user 
guide PDF. As the first attempt, I just created all my book files as individual 
PDFs, and that worked fine - I created links to the individual documents.

However, now we also want to use portions of the user guide as help text for 
various features in the product. 

So what I think I need to do is create HTML links to named destionations within 
my PDF file. I haven't found a simple way to do this; I tried opening the PDF 
in acrobat and viewed named destinations, and wrote down the names of the 
chapter headings on a piece of paper, and I surmised that I could then create a 
hypertext link along the lines of:

...Nexus3RefGuideBuild1.pdf#page=6

or

...Nexus3RefGuideBuild1.pdf#nameddest=m5.9.14293...

(referencing 
http://partners.adobe.com/public/developer/en/acrobat/PDFOpenParameters.pdf#search=%22pdf%20open%20to%20page%20url%22)
However, that doesn't seem to work, in a browser. Or at least I haven't been 
able to make it work.

Ideally, I'd like to be able to extract the links that exist in my framemaker 
table of contents, and create URL's that go straight to those locations. Our 
help links don't have to be any more granular than the document TOC.

In other products what we have done is use webworks to create an HTML version, 
and then strip out the links from the hhc file and add them to the product, but 
that has been time-consuming, and we've then had to build both versions of the 
user guide (PDF and CHM) into the download; in this case, my PDF is 17mb, we'd 
like to avoid creating another massive file to have to include in the product 
download.

If anyone has any suggestions on how to approach this I'd really appreciate 
them.

Thanks!

Kevin




Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-08-30 Thread Kevin Hunter
Hi all,
 
I have a problem with Frame crashing when generating a PDF from a book, that I 
was wondering if anyone could shed light on. This is the situation:
 
1. It happens after the tps file has (almost) finished generating. By the 
'almost', I mean that frame crashes, but if I open the tps file in Distiller 
manually, I can still generate the PDF for the book, but the book ends up 
generating with no bookmarks. Everything else looks fine.
2. It happens on two manuals that share a common internal cover page. By 
sharing, I mean that I copied the text from one to the other file, and changed 
'User Guide' to 'Reference Guide', and updated a couple of other items. So 
separate files, very similar content.
3. I can generate the book fine if I remove that internal cover.
4. I can also generate the cover pages into a PDF without a problem.
5. If I replace that internal cover page entirely, with one from another book 
that generates fine, then the original book crashes.
6. I then guessed some sort of formatting conflict between the internal cover 
and other documents in the book, so imported various attributes (paragraph, 
table, variable, character styles, doc properties) from another document in the 
book back into an archived version of the original inside cover doc, and put 
the cover back into the book. That seems to have worked.
 
These two errors appear in one KB item in a Google search, associated with 
something unrelated to this (to do with splash screens and help). I tried the 
workaround suggested there anyway, for the heck of it. No change.
 
Anyway, I was just wondering if someone had run into anything similar to this, 
and had an actual precise explanation/solution, or knew of a more effective 
troubleshooting technique that would lead me to identifying the problem more 
specifically.
 
Thanks,
 
Kevin
 

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Frame Crash with Internal Error: 7004, 6052770, 7652963, 0

2006-08-30 Thread Kevin Hunter
Hi all,

I have a problem with Frame crashing when generating a PDF from a book, that I 
was wondering if anyone could shed light on. This is the situation:

1. It happens after the tps file has (almost) finished generating. By the 
'almost', I mean that frame crashes, but if I open the tps file in Distiller 
manually, I can still generate the PDF for the book, but the book ends up 
generating with no bookmarks. Everything else looks fine.
2. It happens on two manuals that share a common internal cover page. By 
sharing, I mean that I copied the text from one to the other file, and changed 
'User Guide' to 'Reference Guide', and updated a couple of other items. So 
separate files, very similar content.
3. I can generate the book fine if I remove that internal cover.
4. I can also generate the cover pages into a PDF without a problem.
5. If I replace that internal cover page entirely, with one from another book 
that generates fine, then the original book crashes.
6. I then guessed some sort of formatting conflict between the internal cover 
and other documents in the book, so imported various attributes (paragraph, 
table, variable, character styles, doc properties) from another document in the 
book back into an archived version of the original inside cover doc, and put 
the cover back into the book. That seems to have worked.

These two errors appear in one KB item in a Google search, associated with 
something unrelated to this (to do with splash screens and help). I tried the 
workaround suggested there anyway, for the heck of it. No change.

Anyway, I was just wondering if someone had run into anything similar to this, 
and had an actual precise explanation/solution, or knew of a more effective 
troubleshooting technique that would lead me to identifying the problem more 
specifically.

Thanks,

Kevin




Table Title Alignment Issue

2006-08-10 Thread Kevin Hunter
hi all,
 
I have a situation that would seem to be simple, but I can't find a good 
solution.
 
In one of our user guides we have a lengthy list of items that I've placed into 
a 4-column table. The table spans several pages. The table is also frequently 
ammended (entries added or removed), so the length and relative position of the 
rows vis a vis the page breaks changes. 
 
I want to add column headings for the four columns, that are aligned correctly 
with the columns they correspond to. I want these column headings to appear at 
the top of the table, as well as at the top of every subsequent page. So I'm 
trying to use the Table Title. 
 
However, when I use the title, I find I can't put tab stops in, because when I 
actually press the tab key, the cursor jumps to the first table cell. So in 
order to place my table headings, I have to set the alignment on that style to 
left, and space space space over to a spot that approximately lines up with the 
column below, and type my heading. This works all right (but not great; 
alignment isn't exact) while I'm looking at the thing on the screen, but when I 
generate the PDF version, the column heading locations vary slightly from the 
screen version I'm looking at and don't line up perfectly with the columns. So 
I end up having to mess with the spacing, re-gen the PDF (which is a pain) and 
so on, until I end up with something that works in the PDF, but looks wrong on 
my screen.
 
Any suggestions? Thanks in advance.
 
Kevin Hunter
ESDI
 

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Table Title Alignment Issue

2006-08-10 Thread Kevin Hunter
hi all,

I have a situation that would seem to be simple, but I can't find a good 
solution.

In one of our user guides we have a lengthy list of items that I've placed into 
a 4-column table. The table spans several pages. The table is also frequently 
ammended (entries added or removed), so the length and relative position of the 
rows vis a vis the page breaks changes. 

I want to add column headings for the four columns, that are aligned correctly 
with the columns they correspond to. I want these column headings to appear at 
the top of the table, as well as at the top of every subsequent page. So I'm 
trying to use the Table Title. 

However, when I use the title, I find I can't put tab stops in, because when I 
actually press the tab key, the cursor jumps to the first table cell. So in 
order to place my table headings, I have to set the alignment on that style to 
left, and space space space over to a spot that approximately lines up with the 
column below, and type my heading. This works all right (but not great; 
alignment isn't exact) while I'm looking at the thing on the screen, but when I 
generate the PDF version, the column heading locations vary slightly from the 
screen version I'm looking at and don't line up perfectly with the columns. So 
I end up having to mess with the spacing, re-gen the PDF (which is a pain) and 
so on, until I end up with something that works in the PDF, but looks wrong on 
my screen.

Any suggestions? Thanks in advance.

Kevin Hunter
ESDI




Defaults on importing graphics

2006-04-27 Thread Kevin Hunter
 Hi all,

I've been lurking on the digest version for a couple of months now, and have 
really appreciated everyone's contributions. 

Now I have a couple of questions relating to default settings on importing 
files. I mainly work on user's guides with walk-through type instructions 
with many screen shots of our software. To pull in my images I use Esc + 
fif, and pick an image file and select a custom dpi; is there a way to set a 
default for that? In my version it comes up with 96dpi, but I need to vary 
that depending on the typical window sizes of each of the software packages 
I work on. Currently I have to re-enter it by hand.

The next step is that I then have to adjust the size and alignment of the 
resulting anchored frame; it's initially centered, and I need it to be left 
aligned. The image inside the frame is initially against the left of the 
frame, I need it 2cm from the left margin of the frame, and I'd also like to 
make the inserted frame a constant width, rather than a function of the 
particular image size.

If anyone has any suggestions on these, I'd love to hear them.

Kevin Hunter
BCD
 
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Defaults on importing graphics

2006-04-27 Thread Kevin Hunter
 Hi all,

I've been lurking on the digest version for a couple of months now, and have 
really appreciated everyone's contributions. 

Now I have a couple of questions relating to default settings on importing 
files. I mainly work on user's guides with walk-through type instructions 
with many screen shots of our software. To pull in my images I use Esc + 
fif, and pick an image file and select a custom dpi; is there a way to set a 
default for that? In my version it comes up with 96dpi, but I need to vary 
that depending on the typical window sizes of each of the software packages 
I work on. Currently I have to re-enter it by hand.

The next step is that I then have to adjust the size and alignment of the 
resulting anchored frame; it's initially centered, and I need it to be left 
aligned. The image inside the frame is initially against the left of the 
frame, I need it 2cm from the left margin of the frame, and I'd also like to 
make the inserted frame a constant width, rather than a function of the 
particular image size.

If anyone has any suggestions on these, I'd love to hear them.

Kevin Hunter
BCD