RE: [IMail Forum] Missing KB Article
The article that is failing, I think is http://support.ipswitch.com/kb/IM-20051207-DM03.htm Greg -Original Message- From: Martin Schaible [SMTP:[EMAIL PROTECTED] Sent: Thursday, September 14, 2006 6:43 PM To: Ipswitch IMail Mailing List Subject:[IMail Forum] Missing KB Article Hi, Actually my most needed article of the Knowledge base quits with 404-error. Could somebody from Ipswitch fix the links please? The name of the article is: IMail - How to redirect so users do not need \IClient in the URL for Web Messaging Thanks -- Mit freundlichen Grussen Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail:mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ The contents of this email and any attachments may be privileged, Confidential, and protected from disclosure. It is intended only for the use of the individual to whom it is addressed. Access to this email by anyone else is unauthorized. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Additional assistance can be obtained by emailing [EMAIL PROTECTED] Thank you. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing KB Article
Do not select My server Requires Authentication in outlook. This can restrict users to send mails to remote domains. Disable the Web Access so that they cannot access mails from outside. Still if your students are intelligent then they can use third party webmail service like http://mail2web.com Warm Regards, Suhas System Admin QualiSpace - A QuantumPages Enterprise === Tel India: +91 (22) 6792 - 1480 Tel US: +1 (614) 827 - 1224 Fax India: +91 (22) 2530 - 3166 URL: http://www.qualispace.com === For Any Technical Query Please Use: http://helpdesk.qualispace.com QualiSpace Community Discussion forum: http://forum.qualispace.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Shepherd Sent: Friday, September 15, 2006 4:31 PM To: 'Imail_Forum@list.ipswitch.com' Subject: RE: [IMail Forum] Missing KB Article The article that is failing, I think is http://support.ipswitch.com/kb/IM-20051207-DM03.htm Greg -Original Message- From: Martin Schaible [SMTP:[EMAIL PROTECTED] Sent: Thursday, September 14, 2006 6:43 PM To: Ipswitch IMail Mailing List Subject:[IMail Forum] Missing KB Article Hi, Actually my most needed article of the Knowledge base quits with 404-error. Could somebody from Ipswitch fix the links please? The name of the article is: IMail - How to redirect so users do not need \IClient in the URL for Web Messaging Thanks -- Mit freundlichen Grussen Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail:mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ The contents of this email and any attachments may be privileged, Confidential, and protected from disclosure. It is intended only for the use of the individual to whom it is addressed. Access to this email by anyone else is unauthorized. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Additional assistance can be obtained by emailing [EMAIL PROTECTED] Thank you. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing KB Article
How are you finding the link below? Here is the article for removing IClient: http://support.ipswitch.com/kb/IM-20060905-JH02.htm Jason H. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Greg Shepherd Sent: Friday, September 15, 2006 7:01 AM To: 'Imail_Forum@list.ipswitch.com' Subject: RE: [IMail Forum] Missing KB Article The article that is failing, I think is http://support.ipswitch.com/kb/IM-20051207-DM03.htm Greg -Original Message- From: Martin Schaible [SMTP:[EMAIL PROTECTED] Sent: Thursday, September 14, 2006 6:43 PM To: Ipswitch IMail Mailing List Subject:[IMail Forum] Missing KB Article Hi, Actually my most needed article of the Knowledge base quits with 404-error. Could somebody from Ipswitch fix the links please? The name of the article is: IMail - How to redirect so users do not need \IClient in the URL for Web Messaging Thanks -- Mit freundlichen Grussen Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail:mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ The contents of this email and any attachments may be privileged, Confidential, and protected from disclosure. It is intended only for the use of the individual to whom it is addressed. Access to this email by anyone else is unauthorized. If you are not the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you received this communication in error, please notify us immediately by replying to the message and deleting it from your computer. Additional assistance can be obtained by emailing [EMAIL PROTECTED] Thank you. To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Buttons...
Hi Martin, We started translation work (Fr, Ge, Sp, It) and will have a beta translated resource file next week. Will be in touch next week to discuss next steps. For the upcoming release, we are translating both the UI and the entire Web Help. In the past, believe we did just the UI. Bye for now, kg -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Martin Schaible Sent: Wednesday, January 04, 2006 1:58 PM To: Ipswitch IMail Mailing List Subject: [IMail Forum] Missing Buttons... Hi, I browsed every page of the new Admin, but i could't find the location to edit the kill-file and the SMTP access table. Any idea?? Imail 2006 runs still on a test server in the intranet. Like others said, the WebMail is quite slow. @Kevin: Any news about the localisation of the webmail? -- Mit freundlichen Grüssen Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail:mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Buttons...
The Kill List is found as a link on the left side, when in the Services tab SMTP. Same with the Control Access (SMTP). Web mail performance is linked to IIS performance. Microsoft would be the one to best tell you how to improve IIS performance. Here is one link I found: http://support.microsoft.com/kb/229814/EN-US/ Daniel Donnelly -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Martin Schaible Sent: Wednesday, January 04, 2006 1:58 PM To: Ipswitch IMail Mailing List Subject: [IMail Forum] Missing Buttons... Hi, I browsed every page of the new Admin, but i could't find the location to edit the kill-file and the SMTP access table. Any idea?? Imail 2006 runs still on a test server in the intranet. Like others said, the WebMail is quite slow. @Kevin: Any news about the localisation of the webmail? -- Mit freundlichen Grüssen Merlin Consulting Martin Schaible Bahnhofstrasse 27 CH-8702 Zollikon Phone: +41 44 391 30 00 Fax: +41 44 391 32 49 Mail:mailto:[EMAIL PROTECTED] URL: http://www.merlinconsulting.ch Support: http://support.merlinconsulting.ch GPS: N47 20.235 E8 34.226 News - Neue Produkte: .:. NOD32 Antivirus System .:. BlueDragon .:. Kiwi Syslog Monitor .:. Paessler GmbH .:. Sawmill Loganalyzer .:. SmarterTools To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing
If users will be checking mail from 2 or 3 different locations use IMAP instead of POP and just have them purge the deleted messages when they no longer need them. Much more reliable than the settings in Outlook or OE that say to leave messages on the server. I have seen many problems with this setting that either the messages aren't left on the server or if they have it set to delete them after a certain number of days they are never deleted. IMAP is much better for a roaming user... Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Wednesday, May 04, 2005 1:27 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing How can you check this.The creation date is the same as the date modified?! Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Lee Barton Sent: Wednesday, 4 May 2005 3:06 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing Thanks, I'll look into thatBut if anyone else has any theories, I'd welcome the input :-) Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Wednesday, 4 May 2005 1:49 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing Weird Something that I have seen on the list in the past is that if you have an on access virus scanner that is set to delete infected messages it can delete the MBX because it is one file. Maybe that is what happened, because of the huge volume of viruses over the last day or two -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 10:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also had people who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out
RE: [IMail Forum] Missing
10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it. Check your AV logs to see what it has done over the night. And remove \imail\users and imail\spool from the scan. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 7:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
I had some issue with mail not being downloaded by OE (in pop) if they were marked as read in webmail or with an IMAP account Maybe this is the problem? As soon as you mark the message as unread in webmail (or with IMAP) it fixes the problem --- Vincent Toussaint Sys. Admin, Hybride [EMAIL PROTECTED] www.hybride.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Wednesday, May 04, 2005 10:09 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing 10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it. Check your AV logs to see what it has done over the night. And remove \imail\users and imail\spool from the scan. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 7:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
Thanks I will bear that in mindSpace isn't an issue anymore, so I'll look into setting that up. Still doesn't explain why I had missing messages though :-( Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of CyberSharks.Net Support Team Sent: Wednesday, 4 May 2005 11:49 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing If users will be checking mail from 2 or 3 different locations use IMAP instead of POP and just have them purge the deleted messages when they no longer need them. Much more reliable than the settings in Outlook or OE that say to leave messages on the server. I have seen many problems with this setting that either the messages aren't left on the server or if they have it set to delete them after a certain number of days they are never deleted. IMAP is much better for a roaming user... Justin Dixon, CCNA CyberSharks.Net, Inc. http://www.cybersharks.net From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Wednesday, May 04, 2005 1:27 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing How can you check this.The creation date is the same as the date modified?! Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Lee Barton Sent: Wednesday, 4 May 2005 3:06 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing Thanks, I'll look into thatBut if anyone else has any theories, I'd welcome the input :-) Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of [EMAIL PROTECTED] Sent: Wednesday, 4 May 2005 1:49 PM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing Weird Something that I have seen on the list in the past is that if you have an on access
RE: [IMail Forum] Missing
When you mark mail that has been read read to unread on the web mail interface your mail client will re-download it. Ive done this for a few of the less organized people here. From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Vincent Toussaint Sent: Wednesday, May 04, 2005 9:38 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing I had some issue with mail not being downloaded by OE (in pop) if they were marked as read in webmail or with an IMAP account Maybe this is the problem? As soon as you mark the message as unread in webmail (or with IMAP) it fixes the problem --- Vincent Toussaint Sys. Admin, Hybride [EMAIL PROTECTED] www.hybride.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Travis Rabe Sent: Wednesday, May 04, 2005 10:09 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing 10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it. Check your AV logs to see what it has done over the night. And remove \imail\users and imail\spool from the scan. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 7:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
Thanks Travis.Same opinion as the first person to reply (you didn't leave your name, but thanks)It seems to be the only logical explanation. Will removethe spool from the email scan now I must say, this is one of the most technically minded and helpful forums I've observed in my sort career. And although Ipswitch have taken a bit of beating for the whole collaboration suite (and rightly so IMO). They should get a thumbs up for keeping the forum going. I have learnt a lot from reading peoples comments here. Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. // -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Travis RabeSent: Thursday, 5 May 2005 12:09 AMTo: IMail_Forum@list.ipswitch.comSubject: RE: [IMail Forum] Missing 10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it. Check your AV logs to see what it has done over the night. And remove \imail\users and imail\spool from the scan. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee BartonSent: Tuesday, May 03, 2005 7:49 PMTo: [EMAIL PROTECTED] ipswitch. comSubject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the "leave a copy on mail server" option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
Removing the spool directory will only stop incoming/infected e-mails from being orphaned or deleted. Was the users directory removed from the scan? If it was, then this is not your problem. Later, Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Wednesday, May 04, 2005 7:41 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing Thanks Travis.Same opinion as the first person to reply (you didn't leave your name, but thanks)It seems to be the only logical explanation. Will removethe spool from the email scan now I must say, this is one of the most technically minded and helpful forums I've observed in my sort career. And although Ipswitch have taken a bit of beating for the whole collaboration suite (and rightly so IMO). They should get a thumbs up for keeping the forum going. I have learnt a lot from reading peoples comments here. Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. // -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Travis Rabe Sent: Thursday, 5 May 2005 12:09 AM To: IMail_Forum@list.ipswitch.com Subject: RE: [IMail Forum] Missing 10 to 1 their mailbox (*.mbx) file had a virus in it and your virus scanner removed the whole thing or quarantined it. Check your AV logs to see what it has done over the night. And remove \imail\users and imail\spool from the scan. Travis From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 7:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
Weird Something that I have seen on the list in the past is that if you have an on access virus scanner that is set to delete infected messages it can delete the MBX because it is one file. Maybe that is what happened, because of the huge volume of viruses over the last day or two -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee Barton Sent: Tuesday, May 03, 2005 10:49 PM To: [EMAIL PROTECTED] ipswitch. com Subject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the leave a copy on mail server option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee Barton Systems Administrator -- Impart -- T + 61 (0)2 9231 3499 F + 61 (0)2 9223 3433 M + 61 (0)414 218 249 E [EMAIL PROTECTED] W www.impart.com.au -- Level 2, 9 Bligh St Sydney NSW 2000 Australia --- // This e-mail and any files transmitted with it are intended solely for the use of the individual or entity to whom it is addressed. If you are not the intended recipient, or the person responsible for delivering the e-mail to the intended recipient, please immediately notify the sender by e-mail and delete the original transmission and its contents. Any use, dissemination, forwarding, printing or copying of this e-mail and any file attachments is prohibited. The contents of this message are the views of the author and do not necessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
Thanks, I'll lookinto thatBut if anyone else has any theories, I'd welcome the input :-) Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. // -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of [EMAIL PROTECTED]Sent: Wednesday, 4 May 2005 1:49 PMTo: IMail_Forum@list.ipswitch.comSubject: RE: [IMail Forum] Missing Weird Something that I have seen on the list in the past is that if you have an on access virus scanner that is set to delete infected messages it can delete the MBX because it is one file. Maybe that is what happened, because of the huge volume of viruses over the last day or two -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee BartonSent: Tuesday, May 03, 2005 10:49 PMTo: [EMAIL PROTECTED] ipswitch. comSubject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the "leave a copy on mail server" option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. //
RE: [IMail Forum] Missing
How can you check this.The creation date is the same as the date modified?! Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. // -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of Lee BartonSent: Wednesday, 4 May 2005 3:06 PMTo: IMail_Forum@list.ipswitch.comSubject: RE: [IMail Forum] Missing Thanks, I'll lookinto thatBut if anyone else has any theories, I'd welcome the input :-) Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000 Australia---// This e-mail and any files transmitted with it are intended solely forthe use of the individual or entity to whom it is addressed. If you arenot the intended recipient, or the person responsible for delivering thee-mail to the intended recipient, please immediately notify the senderby e-mail and delete the original transmission and its contents. Anyuse, dissemination, forwarding, printing or copying of this e-mail andany file attachments is prohibited.The contents of this message are the views of the author and do notnecessarily reflect the views of Impart. // -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]On Behalf Of [EMAIL PROTECTED]Sent: Wednesday, 4 May 2005 1:49 PMTo: IMail_Forum@list.ipswitch.comSubject: RE: [IMail Forum] Missing Weird Something that I have seen on the list in the past is that if you have an on access virus scanner that is set to delete infected messages it can delete the MBX because it is one file. Maybe that is what happened, because of the huge volume of viruses over the last day or two -Original Message-From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Lee BartonSent: Tuesday, May 03, 2005 10:49 PMTo: [EMAIL PROTECTED] ipswitch. comSubject: [IMail Forum] Missing Hi, I have quite a weird issue, concerning mail disappearing last night. A few of the management team use Outlook Express to view email at home (using the "leave a copy on mail server" option). They have been doing this for over a year now. Emails that where received at their home have not been received on their work machines. Now, normally I would say that there's 80% chance that the problem lies with their OE settings at home (the leave a copy of mail server box has been unchecked by their kids etc). But I also hadpeople who had been checking their mail via webmail and the exact same issue has happened their. - Just a coincidence, possibly. But the people who reported the issue with webmail are extremely competent. So now I'm left scratching my head wondering what happened. There's a definite gap in my own mail between 11.00 PM last night and 9.00 AM this morning. I have checked the logs and it shows that mail was delivered to my Mailbox (about 17 messages)??? Any suggestions about how to figure out where these message went? Lee BartonSystems Administrator--Impart--T + 61 (0)2 9231 3499F + 61 (0)2 9223 3433M + 61 (0)414 218 249E [EMAIL PROTECTED]W www.impart.com.au--Level 2, 9 Bligh StSydney NSW 2000
Re: [IMail Forum] missing receive from line
Normally, when I look at the header for an email, the first line is the receive: from line. Granted that spammers can forge most of that line, you can still see the last place that forwarded the message to your server. I just looked at a couple of messages and found that line missing. I was wondering how this happened and what it means. We had a client complain about excessive spam, and they forwarded some samples to us. These are the messages I found missing the receive: from line. Assuming they're receiving the mail from our server, shouldn't that line be there? Or could they have a program on their desktop PCs that is cutting it out? Is you client using Outlook? Outlook seems to do a good job of removing all of the header info I want to read. I do get all the info I want when I read it with Outlook Exrpress. --- [This E-mail scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Missing Email in v8.10 Imail Server Pro
Some users have reported a drastic reduction in the amount of email they received over night, me included. Could there be a reason why email isn't making its way to user's mailboxes (even boxes set up to catch mail hooked out by processing rules)? Do you have any known cases of E-mail that was not delivered? Or are people just reporting that there is less E-mail than normal? Without any solid evidence (Aunt Bertha tried sending me an E-mail and I did not get it), it would be very difficult to find out what happened (you would need to spend some time reading the log files). If you do have a case of an E-mail that wasn't delivered, you can check the log files to see whether it made it to your server, and if so, what happened to it. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email in v8.10 Imail Server Pro
Hi Scott, As far as I am aware there haven't been any instances of outgoing mail failing to be delivered, only a definite lack of incoming emails over the last evening. Phil _ AAAS Science International, Inc Bateman House 82-88 Hills Road Cambridge Cambridgeshire CB2 1LQ UNITED KINGDOM DDI: +44 (0)1223 326 512Fax: +44 (0)1223 326 501 www.scienceonline.org _ -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of R. Scott Perry Sent: 07 May 2004 11:28 To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing Email in v8.10 Imail Server Pro Some users have reported a drastic reduction in the amount of email they received over night, me included. Could there be a reason why email isn't making its way to user's mailboxes (even boxes set up to catch mail hooked out by processing rules)? Do you have any known cases of E-mail that was not delivered? Or are people just reporting that there is less E-mail than normal? Without any solid evidence (Aunt Bertha tried sending me an E-mail and I did not get it), it would be very difficult to find out what happened (you would need to spend some time reading the log files). If you do have a case of an E-mail that wasn't delivered, you can check the log files to see whether it made it to your server, and if so, what happened to it. -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Ultra reliable virus detection and the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ --- [This E-mail was scanned for viruses by Declude Virus] --- [This E-mail was scanned for viruses by Declude Virus] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing headers trailers
If the email is not sent in Plain Text format the header and trailers won't show up. Have you tested using Plain Text format? Barbara -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of White, Douglas Sent: Monday, March 01, 2004 11:57 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] Missing headers trailers I selected the options to have a header and trailer inserted into each message, and the header.txt and trailer.txt files exist in the correct lists directory, but they don't show up in the email body. I'm running IMail 8.05 HF2 on a Win2k3 server. Thanks, Doug To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Missing headers trailers
I selected the options to have a header and trailer inserted into each message, and the header.txt and trailer.txt files exist in the correct lists directory, but they don't show up in the email body. Most likely, they are HTML E-mails. Most mail clients won't display headers/footers added outside of MIME in E-mails that use HTML (or are otherwise MIME encoded). -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Missing Body In message
Since implementing Imail as my incoming gateway, I've had problems with lists from an epa.gov server. They come in with no body. We captured the incoming packets with a packet sniffer and it appears to arrive in with a Base64 body. Declude virus scans something. When it arrives in my final e-mail system, there is no body. It was working before adding IMAIL into the mix. This may happen if you use footers and both [1] The E-mail is sent in a very unusual format (using MIME, but treating the entire E-mail as its own MIME segment, rather than as E-mail with one or more MIME segments), and [2] The mail client that processes the E-mail can't handle footers properly. In this case, you would need to remove all footers in order to support the problem mail client (with Declude Virus, you can remove all the lines in the virus.cfg file that begin with FOOTER). -Scott --- Declude JunkMail: The advanced anti-spam solution for IMail mailservers since 2000. Declude Virus: Catches known viruses and is the leader in mailserver vulnerability detection. Find out what you've been missing: Ask for a free 30-day evaluation. --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] missing images in HTML Emails viewed in web messaging
Since you did not mention it, I though I would ask. Did you update the web messaging templates when you updated to 7.13 John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] missing images in HTML Emails viewed in web messaging
Yes, we updated to the Classic WebMail Templates for 7.1. -Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff Sent: Monday, January 20, 2003 3:46 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Since you did not mention it, I though I would ask. Did you update the web messaging templates when you updated to 7.13 John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] missing images in HTML Emails viewed in web messaging
would you be willing to try the Default templates to see if it is in the template set. Some functionality is lost with the Classic as well Eric S - Original Message - From: Keith W. Schoenly [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:14 PM Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Yes, we updated to the Classic WebMail Templates for 7.1. -Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff Sent: Monday, January 20, 2003 3:46 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Since you did not mention it, I though I would ask. Did you update the web messaging templates when you updated to 7.13 John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] missing images in HTML Emails viewed in web messaging
can i ask what functionality is lost with the classic templates. I have never had any problem with them - Original Message - From: Eric Shanbrom [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:28 PM Subject: Re: [IMail Forum] missing images in HTML Emails viewed in web messaging would you be willing to try the Default templates to see if it is in the template set. Some functionality is lost with the Classic as well Eric S - Original Message - From: Keith W. Schoenly [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:14 PM Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Yes, we updated to the Classic WebMail Templates for 7.1. -Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff Sent: Monday, January 20, 2003 3:46 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Since you did not mention it, I though I would ask. Did you update the web messaging templates when you updated to 7.13 John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] missing images in HTML Emails viewed in web messaging
I don't know off hand. I was going by the Web site which states that Eric S - Original Message - From: Matthew Lohr [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:34 PM Subject: Re: [IMail Forum] missing images in HTML Emails viewed in web messaging can i ask what functionality is lost with the classic templates. I have never had any problem with them - Original Message - From: Eric Shanbrom [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:28 PM Subject: Re: [IMail Forum] missing images in HTML Emails viewed in web messaging would you be willing to try the Default templates to see if it is in the template set. Some functionality is lost with the Classic as well Eric S - Original Message - From: Keith W. Schoenly [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, January 20, 2003 4:14 PM Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Yes, we updated to the Classic WebMail Templates for 7.1. -Keith -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of John Tolmachoff Sent: Monday, January 20, 2003 3:46 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] missing images in HTML Emails viewed in web messaging Since you did not mention it, I though I would ask. Did you update the web messaging templates when you updated to 7.13 John Tolmachoff MCSE, CSSA IT Manager, Network Engineer RelianceSoft, Inc. Fullerton, CA 92835 www.reliancesoft.com To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/ To Unsubscribe: http://www.ipswitch.com/support/mailing-lists.html List Archive: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Knowledge Base/FAQ: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] missing mail
HI, The only way of checking this verifying is the mail server logs. Can you just browse thru the logs of mail in the spool directory it will give you an overview of where you problem lies. Harshal Zope Webmaster Webresource [EMAIL PROTECTED] T: 91.22.6055582/3 Cell: 91.9821053586 Website : http://www.webresourceindia.com Information transmitted in this message is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the addressee you may not copy or deliver this message to anyone and you should destroy this message and kindly notify the sender by reply email. Opinions and other information in this message that do not relate to the official business of the company shall be understood as neither given nor endorsed by it. We do not accept liability for any viruses that may be transmitted in or with this message or attachments. Unless specifically stated otherwise in this e-mail, this e-mail and the information contained in it or attached to it shall not create any binding contractual relationship between the recipient or any other party and Webresource. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Francisco Baraqui Sent: Saturday, August 10, 2002 4:32 AM To: [EMAIL PROTECTED] Subject: [IMail Forum] missing mail Hi In my Company have a dual pentium 3 with 2 processing of 800 MHZ, with Windows 2000 Server executing Ipswitch IMAIL 7.12. email's users have over 5000 and utilize Sql Server 2000 as repositorie of users information. since we change ourselves from Microsoft Exchange to Imail we have had many claims of our users that say us that messages that they send or do not receive lose or do not arrive the archives attach. it is possible that this happening something grasped ? as he can be the cause of this? as we can redress the problem? Tanks for any information or contribution to our problem Francisco Baraqui EMAIL ADMINISTRATOR UNIVERSIDAD UNIACC Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] missing mail
Francisco, Are you using the rules.ima file to filter email? If so it could be that there is a rule in there that filters out attachments such as .com .exe .bat etc.. ~Rick Francisco Baraqui wrote: Hi In my Company have a dual pentium 3 with 2 processing of 800 MHZ, with Windows 2000 Server executing Ipswitch IMAIL 7.12. email's users have over 5000 and utilize Sql Server 2000 as repositorie of users information. since we change ourselves from Microsoft Exchange to Imail we have had many claims of our users that say us that messages that they send or do not receive lose or do not arrive the archives attach. it is possible that this happening something grasped ? as he can be the cause of this? as we can redress the problem? Tanks for any information or contribution to our problem Francisco Baraqui EMAIL ADMINISTRATOR UNIVERSIDAD UNIACC ___ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] missing IMAIL AV...
Marco, First, make sure you still have a SYMCSCAN directory on the drive where your operating system is installed and that it is populated. Next in your Control PanelServices applet make sure you still have the Symantec CarrierScan Services installed (both of them) and they are running. To check this telnet to the IP address on the port (default is ) you have configured in the symcscan.cfg file. You should get: 220 Symantec CarrierScan Service ready. If all of this is correct you need to turn the IMail AV on in the registry HKLM\Software\Ipswitch\IMail\Global\ScanInstalled set to 1 This should get you back. Also send me the batch file you set up so I can see it before running it again Eric S - Original Message - From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, May 30, 2002 7:24 AM Subject: [IMail Forum] missing IMAIL AV... Hi folks, we use Imail 7.06 on a Win NT4.0+sp6a with Imail Anti-Virus v 1.01 the system has worked properly until we tryied to run the liveupdate program and we added a scheduled action (cslive.exe /silent) in order to automate the update. now the liveupdate program and related icons in the control panel has changed and we can't see anymore Anti-Virus tabs in the Imail Administrator interface. I run through the logfiles in order to find any kind of details such as Antivirus Scanner Initialization or a simple virus detection but I couldn't find nothing at all. It seems like if the Carrierscan is not running anymore... where do I find the administrative panel now? does anybody of you know what's going on in our mail system? any help will be appreciated, Thanks in advance, Marco Argentieri Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] missing IMAIL AV...
Eric, thanks for your help! as a matter of fact, I found HKLM\Software\Ipswitch\IMail\Global\ScanInstalled set to 0. now I need to restart the services to have the server running. this is what I wrote in the scheduled batch file: @echo off echo -- C:\SYMCScan\CSLIVE.LOG echo Run date C:\SYMCScan\CSLIVE.LOG date /t C:\SYMCScan\CSLIVE.LOG echo at C:\SYMCScan\CSLIVE.LOG time /t C:\SYMCScan\CSLIVE.LOG cmd /c C:\SYMCScan\cslive.exe /silent C:\SYMCScan\CSLIVE.LOG @echo run complete. C:\SYMCScan\CSLIVE.LOG anyway I could not understand the reason for which the registry key was set to 0... nobody has ever changed this value, I'm quite sure.. my question is, do you think this can happen again? maybe liveupdate changed this value? ..mmm... I hope it didn't.. bye marco -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Eric Shanbrom Sent: giovedì 30 maggio 2002 14.20 To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] missing IMAIL AV... Marco, First, make sure you still have a SYMCSCAN directory on the drive where your operating system is installed and that it is populated. Next in your Control PanelServices applet make sure you still have the Symantec CarrierScan Services installed (both of them) and they are running. To check this telnet to the IP address on the port (default is ) you have configured in the symcscan.cfg file. You should get: 220 Symantec CarrierScan Service ready. If all of this is correct you need to turn the IMail AV on in the registry HKLM\Software\Ipswitch\IMail\Global\ScanInstalled set to 1 This should get you back. Also send me the batch file you set up so I can see it before running it again Eric S - Original Message - From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, May 30, 2002 7:24 AM Subject: [IMail Forum] missing IMAIL AV... Hi folks, we use Imail 7.06 on a Win NT4.0+sp6a with Imail Anti-Virus v 1.01 the system has worked properly until we tryied to run the liveupdate program and we added a scheduled action (cslive.exe /silent) in order to automate the update. now the liveupdate program and related icons in the control panel has changed and we can't see anymore Anti-Virus tabs in the Imail Administrator interface. I run through the logfiles in order to find any kind of details such as Antivirus Scanner Initialization or a simple virus detection but I couldn't find nothing at all. It seems like if the Carrierscan is not running anymore... where do I find the administrative panel now? does anybody of you know what's going on in our mail system? any help will be appreciated, Thanks in advance, Marco Argentieri Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Missing Email
I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. let's see his log lines that show delivery What could be wrong here. what's in your logs? Len www.menandmice.com/DNS-training : DNS Training BIND8NT.MEIway.com : ISC BIND for NT4 W2K IMGate.MEIway.com : Build free, hi-perf, anti-abuse mail gateways Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
check your rules.ima file and kill.lst file for any filters that direct suspect mail to :NUL ~Rick -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Matthew Lohr Sent: Monday, May 20, 2002 10:39 AM - MGMT.TV To: [EMAIL PROTECTED] Subject: [IMail Forum] Missing Email I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. What could be wrong here. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ ___ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. ___ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
Re: [IMail Forum] Missing Email
I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. What could be wrong here. Now you need to check your logs. If their tech is right, then you'll see log file entries showing the E-mail being delivered to you (MAIL FROM and RCPT TO are the key lines to look for). If their logs show the E-mail was delivered, either your server accepted it, or there's a slight chance that it could be a DNS issue (in which case their logs should show the IP address they sent the mail to). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
i have no rules and it isn't even showing up in the log -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Rick Leske Sent: Monday, May 20, 2002 12:15 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Missing Email check your rules.ima file and kill.lst file for any filters that direct suspect mail to :NUL ~Rick -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Matthew Lohr Sent: Monday, May 20, 2002 10:39 AM - MGMT.TV To: [EMAIL PROTECTED] Subject: [IMail Forum] Missing Email I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. What could be wrong here. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ ___ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. ___ Virus Scanned and Filtered by http://www.FamHost.com E-Mail System. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
i checked my logs and there is nothing that even remotely resembles teir domain. I feel it is on their end or it is an issue with a hacker somehow involved. See this is my service provider and some outside party has started with making false accusations and started a big dispute between me and them now all of a sudden their email no longer gets to me. Is there a known way for a hacker to do this -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of R. Scott Perry Sent: Monday, May 20, 2002 12:17 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing Email I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. What could be wrong here. Now you need to check your logs. If their tech is right, then you'll see log file entries showing the E-mail being delivered to you (MAIL FROM and RCPT TO are the key lines to look for). If their logs show the E-mail was delivered, either your server accepted it, or there's a slight chance that it could be a DNS issue (in which case their logs should show the IP address they sent the mail to). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
well they haven't provided me with logs. My logs show absolutely nothing from his domain -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Len Conrad Sent: Monday, May 20, 2002 11:58 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing Email I am having a strange problem. I have someone wo has been sending me email and I am not getting it. They say they don't recieve an error message back say it wasn't delivered. Now their tech sees in their logs that it was delivered just fine. let's see his log lines that show delivery What could be wrong here. what's in your logs? Len www.menandmice.com/DNS-training : DNS Training BIND8NT.MEIway.com : ISC BIND for NT4 W2K IMGate.MEIway.com : Build free, hi-perf, anti-abuse mail gateways Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
well they haven't provided me with logs. My logs show absolutely nothing from his domain Then you either have to [1] Request the information from the tech at the remote mailserver, or [2] Ignore the problem. There isn't much else you can do (aside from looking up their MX record in an attempt to guess where their mail would have come from, and search the logs for that IP). If their tech won't give you the information, it's safe to assume a problem on their end. -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
i checked my logs and there is nothing that even remotely resembles teir domain. I feel it is on their end or it is an issue with a hacker somehow involved. It shouldn't be the result of a hacker. You can ask their tech the IP address of the mailserver that sent the E-mail (and the IP address they sent it to, to make sure it was sent to your mailserver). You can then search your logs for that IP, in case of some odd problem (for example, if they sent to a misspelled address). See this is my service provider and some outside party has started with making false accusations and started a big dispute between me and them now all of a sudden their email no longer gets to me. Is there a known way for a hacker to do this It is technically possible that it could be a hacker (for example, if they added an entry to the HOSTS file of the server the mail was being sent from). If that is the case, though, you should be able to tell from their logs what happened (if the HOSTS file was used, for example, you'll see that the E-mail was sent to a bogus IP). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing Email
thanks i will be in futher contact with them. And as far as that issue i sent you off list about my DNS it resolved itself. I guess the root servers saw the discrepancy and corrected the entries with the correct ip info -- Original Message -- From: R. Scott Perry [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] Date: Mon, 20 May 2002 14:00:37 -0400 i checked my logs and there is nothing that even remotely resembles teir domain. I feel it is on their end or it is an issue with a hacker somehow involved. It shouldn't be the result of a hacker. You can ask their tech the IP address of the mailserver that sent the E-mail (and the IP address they sent it to, to make sure it was sent to your mailserver). You can then search your logs for that IP, in case of some odd problem (for example, if they sent to a misspelled address). See this is my service provider and some outside party has started with making false accusations and started a big dispute between me and them now all of a sudden their email no longer gets to me. Is there a known way for a hacker to do this It is technically possible that it could be a hacker (for example, if they added an entry to the HOSTS file of the server the mail was being sent from). If that is the case, though, you should be able to tell from their logs what happened (if the HOSTS file was used, for example, you'll see that the E-mail was sent to a bogus IP). -Scott --- Declude: Anti-virus, Anti-spam and Anti-hijacking solutions for IMail. http://www.declude.com --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/ Sent via the WebMail system at lohrtech.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit the Knowledge Base for answers to frequently asked questions: http://www.ipswitch.com/support/IMail/
RE: [IMail Forum] Missing spell-check dictionaries in web messaging (7.03)?
Anyone have any idea how to get the spell-check dictionaries back in web messaging 7.03? http://support.answertrack.com/?kb=798 Ron Hornbaker President/CTO . . . . . . . . . . . . http://humankindsystems.com . . . . . . . . . . . . w e c o d e. w e c a r e. . Come say Hi to us at ISPCON in Las Vegas, October 9-11, booth #3620! . http://www.ispcon.com/fall2001/attend-exhibitordetail.asp?X_ID=1792 . http://AnswerTrack.com - eCRM email tracking solution . http://KillerWebMail.com - the name says it all . http://hksi.net/products - EZSignUp, You'veGotIMail!, etc... . http://hksi.net/testimonials - 1,669 admins can't be wrong Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] Missing Permissions on the server?
The IMail Client (on the server) does not log in. It just opens the mailbox. See: http://support.ipswitch.com/kb/IM-20001219-DM02.htm Dave In reply to 21 Jun message from [EMAIL PROTECTED]: I have Imail 6.06 installed on a secondary domain controller (Win 2000 Server) Using I mail: When I use NT Database I am able to connect through outlook. However, when I use the external Database option and connect to SQL 2000 data base I am unable to connect due to a username or password being incorrect. (They match what is in the database) I can connect on the server through the Imail Client using the name and password. But remotely from the LAN It seems as if the server is validating\refusing the request. All of this is internal (On the LAN)at this point. Any ideas? Thanks Chris Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] Missing POST data?
Old issue, hoping newcomer to list can help: I now have 7 IE5.5 users whose Web Messaging activity generates these iMail error logs: ADMN CHNG "admin" Attempt to add user to domain "" from "" failed because username is empty or ADMN CHNG "admin" Attempt to change password for user "" of domain "" failed because userid is invalid Users report that when they click "Save" or "Change", iMail returns an error message similar to what's inserted into the log files. 3 users have changed to Navigator to avoid the problem. Searching through my iMail logs revealed that this has been happening for a few months, but users hadn't started complaining until recently. I have the latest iMail server default templates. My gut suggests this is an IE5.5 javascript problem, but I was hoping someone could offer a suggestion. Daniel [EMAIL PROTECTED] - Original Message - From: Dave MacMillan [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, January 11, 2001 7:51 AM Subject: Re: [IMail Forum] Missing POST data? : If you are having trouble in 6.05 Web Messaging (such as invalid templates, or deleting messages, or deleting users, broken images, trouble with attachments, etc.) new templates should fix it. You can get the 6.05 templates from the IMail template gallery: http://www.ipswitch.com/Products/IMail_Server/template.html Extract the new templates to the imail\web\ directory. Dave In reply to 10 Jan message from [EMAIL PROTECTED]: Running IMail 6.05 on NT4.0 with many virtual hosts. Four host administrators (different hosts) have complained about a similar problem in the past week. When adding a new user to their domain, when they click the Save button, Imail returns the m essage "Empty UserID not allowed". In the Imail log files appears an entry like below: 20010109 075008 ADMN CHANG "administrator" Attempt to add user to domain "X.com" from "" failed because username is empty. [Domain name removed by me] On two occasions, the log file entry contained a partial domain name, but not the complete one (as if it had been cut off.) The complaintants can repeat this error message consistantly. I do not get the error when using their account, nor does it fail for the hundred+ other users. Each of the complaintants is using IE5, and one reported the error does not occur with Netscape. Daniel -- Daniel Bowers Director, Network Architecture [EMAIL PROTECTED] voice: 1.800.697.7088 http://www.iland.com - iland Internet Solutions Corporation __ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
RE: [IMail Forum] Missing POST data?
I compared file dates of the 6.05 web files with those in the template gallery and they are the same. Why would overwriting the 6.05 web files with these files have any effect? I want the latest template files. They seem to be included in 6.05. Am I right? -Original Message- From: Dave MacMillan [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 11, 2001 8:51 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing POST data? : If you are having trouble in 6.05 Web Messaging (such as invalid templates, or deleting messages, or deleting users, broken images, trouble with attachments, etc.) new templates should fix it. You can get the 6.05 templates from the IMail template gallery: http://www.ipswitch.com/Products/IMail_Server/template.html Extract the new templates to the imail\web\ directory. Dave In reply to 10 Jan message from [EMAIL PROTECTED]: Running IMail 6.05 on NT4.0 with many virtual hosts. Four host administrators (different hosts) have complained about a similar problem in the past week. When adding a new user to their domain, when they click the Save button, Imail returns the m essage "Empty UserID not allowed". In the Imail log files appears an entry like below: 20010109 075008 ADMN CHANG "administrator" Attempt to add user to domain "X.com" from "" failed because username is empty. [Domain name removed by me] On two occasions, the log file entry contained a partial domain name, but not the complete one (as if it had been cut off.) The complaintants can repeat this error message consistantly. I do not get the error when using their account, nor does it fail for the hundred+ other users. Each of the complaintants is using IE5, and one reported the error does not occur with Netscape. Daniel -- Daniel Bowers Director, Network Architecture [EMAIL PROTECTED] voice: 1.800.697.7088 http://www.iland.com - iland Internet Solutions Corporation __ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
RE: [IMail Forum] Missing POST data?
Conversely, what would it hurt? -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Joel Morgan Sent: Friday, January 19, 2001 12:12 PM To: '[EMAIL PROTECTED]' Cc: '[EMAIL PROTECTED]' Subject: RE: [IMail Forum] Missing POST data? I compared file dates of the 6.05 web files with those in the template gallery and they are the same. Why would overwriting the 6.05 web files with these files have any effect? I want the latest template files. They seem to be included in 6.05. Am I right? -Original Message- From: Dave MacMillan [mailto:[EMAIL PROTECTED]] Sent: Thursday, January 11, 2001 8:51 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing POST data? : If you are having trouble in 6.05 Web Messaging (such as invalid templates, or deleting messages, or deleting users, broken images, trouble with attachments, etc.) new templates should fix it. You can get the 6.05 templates from the IMail template gallery: http://www.ipswitch.com/Products/IMail_Server/template.html Extract the new templates to the imail\web\ directory. Dave In reply to 10 Jan message from [EMAIL PROTECTED]: Running IMail 6.05 on NT4.0 with many virtual hosts. Four host administrators (different hosts) have complained about a similar problem in the past week. When adding a new user to their domain, when they click the Save button, Imail returns the m essage "Empty UserID not allowed". In the Imail log files appears an entry like below: 20010109 075008 ADMN CHANG "administrator" Attempt to add user to domain "X.com" from "" failed because username is empty. [Domain name removed by me] On two occasions, the log file entry contained a partial domain name, but not the complete one (as if it had been cut off.) The complaintants can repeat this error message consistantly. I do not get the error when using their account, nor does it fail for the hundred+ other users. Each of the complaintants is using IE5, and one reported the error does not occur with Netscape. Daniel -- Daniel Bowers Director, Network Architecture [EMAIL PROTECTED] voice: 1.800.697.7088 http://www.iland.com - iland Internet Solutions Corporation __ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] Missing IP view from console.
Steve, Bad data (registry) from old machine? I really don't know, but it sounds like corruption could have occured before/just after the move. One could try reusing the original registry and hope that it was not bad, but I suspect you will see the problem again. If you have the registry data as text, you might try breaking it into smaller parts (one or 2 domains) and try using that portion. Use a few parts at a time and try to find the 'bad' one. Daniel Donnelly __ -Original Message- From: Pen Publishing [EMAIL PROTECTED] To: [EMAIL PROTECTED] [EMAIL PROTECTED] Date: Wednesday, January 17, 2001 12:26 PM Subject: [IMail Forum] Missing IP view from console. I can no longer see the IPs or virtual IP addresses in the console. I made sure the 'wizard' view was not enabled. Upon further review I noticed the registry seems corrupted. When I check some of the IP addressed in the registry they show aliases that are incorrect such as other virtual domains that should not be aliased (the domains alias are correct in the console however). This is a new machine, new IMail install with data that was transfered from an old machine. Any ideas? Thanks. Steve Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] Missing POST data?
: If you are having trouble in 6.05 Web Messaging (such as invalid templates, or deleting messages, or deleting users, broken images, trouble with attachments, etc.) new templates should fix it. You can get the 6.05 templates from the IMail template gallery: http://www.ipswitch.com/Products/IMail_Server/template.html Extract the new templates to the imail\web\ directory. Dave In reply to 10 Jan message from [EMAIL PROTECTED]: Running IMail 6.05 on NT4.0 with many virtual hosts. Four host administrators (different hosts) have complained about a similar problem in the past week. When adding a new user to their domain, when they click the Save button, Imail returns the m essage "Empty UserID not allowed". In the Imail log files appears an entry like below: 20010109 075008 ADMN CHANG "administrator" Attempt to add user to domain "X.com" from "" failed because username is empty. [Domain name removed by me] On two occasions, the log file entry contained a partial domain name, but not the complete one (as if it had been cut off.) The complaintants can repeat this error message consistantly. I do not get the error when using their account, nor does it fail for the hundred+ other users. Each of the complaintants is using IE5, and one reported the error does not occur with Netscape. Daniel -- Daniel Bowers Director, Network Architecture [EMAIL PROTECTED] voice: 1.800.697.7088 http://www.iland.com - iland Internet Solutions Corporation __ The information transmitted is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. Any review, retransmission, dissemination or other use of, or taking of any action in reliance upon, this information by persons or entities other than the intended recipient is prohibited. If you received this in error, please contact the sender and delete the material from any computer. -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] missing message #1!
The mailbox corrupts constantly, where that there is "no mail message number 1" - though there is 2, 3, etc. We'll get to this after dealing with the next piece... I'm running a looped query against the mailbox that request the first message and then deletes it from the mailbox. I'm not clear on whether you are doing this to "solve" the problem, or if you are doing this for other reasons. If you are doing it to solve this problem, I admire your work. But, the right thing to do is figure out why it is happening (see below). If you are doing this for other reasons, then it obviously is your problem. You really shouldn't be reading and writing to mailbox files. Doing so without knowing exactly how to do it is asking for troubles. The mailbox corrupts constantly, where that there is "no mail message number 1" - though there is 2, 3, etc. Back to this again. Assuming that looped query you wrote was in response to the problem (IE it was occuring before you wrote that code), here is what to do: Take one of these corrupt mailboxes (the smallest one, or the one with the least potentially confidential information), and send it to Ipswitch tech support. They should be able to at least figure out what is wrong with it, and why you are experiencing the symptoms that you mention. The next step, once the problem with the mailbox file is determined, is to figure out why the mailbox is getting corrupted in that way. The contents of the corrupted mailbox file are the biggest clue (IE, missing data in there, extra data, whatever). -Scott Declude: Anti-spam and Anti-virus solutions for IMail. http://www.declude.com Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] missing message #1!
Without seeing exactly what POP3/IMAP4 commands you (or your 'looped query')
are issuing, I cannot say exactly what you are doing and if that is
'correct'. But I can see a way to duplicate what you see, using telnet and
POP3.
If one connects to a user account, then issue a DELE 1 command, then try a
RETR 1 command, the system will say 'no such message' and if you disconnect
correctly (issue a QUIT command), then the next access to that mailbox will
show X-1 messages (as it is supposed to do and with the 2nd message becoming
#1!). However, if one disconnects incorrectly (just aborting the connection)
IMail will see that as a bad POP3 session and will _not_ perform the 'DELE
1' operation, restoring the mailbox to the state it was in before that
connection (again, as it should do to an improperly terminated session).
If you connected with another POP3 session, while the above connection was
extablished (and after the DELE command issued), that 2nd connection could
see that there are X messages (using STAT) in the mailbox, but the DELEted
one cannot be read with 'RETR #', as IMail has marked it for deletion, but
not yet performed that operation, as the first connection (that issued the
command!) is still open. Again, this is how it should work.
The only 'problem' I see with this is that IMail allows the second
connection (that could be a 'feature' depending on your perspective), so one
could connect and see the mailbox in the transition state, rather than in a
normal state, before all operations in the first session are completed.
So, I suspect you are not disconnecting correctly or connecting multiple
times to the mailbox, with your 'looped query' and 'causing' the problem.
Note that this could also happen if another access method (IMAP4, Web MSG)
were connected to that user account and similiar operations performed, at
the same time.
I even found that if the first connection were broken (not terminated
correctly, so 'DELE 1' is not performed), the second can now see the
'deleted' message, ('RETR 1' now returns the complete message) even though
it could not, prior to this.
So the mailbox is not really corrupt, just in a state of flux at the time
you see the 'no such message' error message. If your 'looped query' connects
but never disconnects before the loop starts again, you could easily have
more than one connection open to the mailbox and think you see it as
'corrupted'. Maybe you need to put a 'disconnect and wait a short while' in
the loop to give IMail the opportunity to close the mailbox and complete the
DELE 1 (and any other operations).
Also, if you used a 'DELE 2' command, instead of 'DELE 1', you probably
would find that you never have problems with message 1.
Daniel Donnelly
- Original Message -
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Wednesday, November 29, 2000 8:57 PM
Subject: [IMail Forum] missing "message #1"!
I just sent this email to Ipswitch technical support - but was wondering
if
anyone else out there might also have an idea on how to deal with this:
Dear Ipswitch / Imail Support:
The mailbox corrupts constantly, where that there is "no mail message
number
1" - though there is 2, 3, etc.
The email that "isn't there" is still visible - and can be read - through
the Imail Client on the server. Deleting it (the message that isn't there)
from the client will free the mailbox again, but the system corrupts in a
matter of minutes.
I'm running a looped query against the mailbox that request the first
message and then deletes it from the mailbox. Though not "fast" - doing
this
to 35 messages takes a few minutes (I manipulate the data and save it into
a
database before deleting) - the Mailbox corrupts somewhere through the
loop
almost 85% of the time.
Manually deleting a .uid file will not work as this is supposed to be an
automated process, and to be done on 100's of email accounts.
Can you please indicate a solution, or, wrap-around to the problem of the
"does not exist - message number 1" that is occurring?
Thank you for your time,
Stephen R. Cassady
[EMAIL PROTECTED]
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Re: [IMail Forum] missing message #1!
Daniel Donnelly's response is pretty close on to what's happening, and I
have a workaround (very poor workaround, but one none the less) to assist
for the time being. Let me see if I can go farther:
Without seeing exactly what POP3/IMAP4 commands you
(or your 'looped query') are issuing, I cannot say exactly what
you are doing and if that is 'correct'.
Briefly: running Cold Fusion middleware, standard CFLOOP with proper
transaction code, error catching, and query locking. If I trust the code -
having gone over it a LOT does not mean it's trustworthy :) - It should be
completing all actions on it's end, waiting for completion before running
the next iteration of the loop.
Running a third-party (non-Cold Fusion) java-mail code to replace CF's CFPOP
command (highly flaky and processor intensive).
However, if one disconnects incorrectly (just aborting the connection)
IMail will see that as a bad POP3 session and will _not_ perform the 'DELE
1' operation,
This is what I assume happens, but with the following observation: the "will
_not_ perform" occurs after several interactions of the loop (which I've had
to break down to run 35 every five minutes to slow down the corruption) -
say iteration 8 through to 35 of the thirty-five. What this leads me to
believe that there is - for lack of knowing how to phrase this - something
slow in the DELE function on the Imail side - or something takes a long time
to close - and it allows the loop to issue a new RETR command, creating for
Imail and improper disconnect (or something similar).
Running one query a minute over the mail (I have the folder backed up and
have been running the queries against the EXACT SAME emails) - will cause
none of the "Missing Message #1" - problems to occur.
There just seems (and again, I can easily be wrong) to be something that
isn't moving quickly on the Imail side to keep the process in time to the
requests. Is there a timing issue of some sort that we are not aware of?
So, yup - I'm connecting with another POP3 session when the code I'm running
has completed the transaction, and gone back again for more! ("Please sir,
can I have some more?").
If I have to give Imail time to complete the process - exactly how much time
is that (milliseconds, seconds, etc.)? Does anyone know?
So, I suspect you are not disconnecting correctly or
connecting multiple times to the mailbox,
with your 'looped query' and 'causing' the problem.
Connecting multiple times. But I loop because:
I'm pulling emails into a database. I want to make sure I grab each and
every email - so I go grab one at a time. I don't want a case where I delete
message ID #1, which shifts all other message ID's down one, so by deleting
Message ID #2 I'm actually deleting Message ID #3, and Message #2 has become
#1 - and has been missed.
So the mailbox is not really corrupt,
Well, I called it corrupt because by deleting them main.uid file - the
system is forced to re-index and recognize the deletion. Now, with the scale
of the project - this becomes very cumbersome to code into the system.
Managing one email account works, but hundreds or thousands? Right now -
based on the information I get from GetAll, message one - if it's corrupt I
catch the error, delete the .uid and continue on in the loop. That does
correct the situation.
But cumbersome, messy, and - well - a performance issue that would be best
addressed at the Imail level, not through middleware.
Also, if you used a 'DELE 2' command, instead of 'DELE 1', you probably
would find that you never have problems with message 1.
Ha ha ha ha hah aha. ROTFL. I HAVE done that. And all I get is "no such
message" error created after a while for message 2. Indeed, I tried looping
that on error I would ignore all messages up to that error. So, slowly I
grew from no errors, to message 1, to message 1 2, to, well, I went up to
message 1 though 4 before I pulled the plug.
Mr. Donnelly, thank you for your response - I think it's highly accurate as
to what and why things are happening - I just don't know of a good solution
(as in one I would trust under enterprise level abuse). I don't believe
catching the error and deleting the .uid to be a good solution. There has to
be a solution closer to the source, and that means something with the Imail
engine. (I think!).
Stephen R. Cassady
President, Ububik new media
[EMAIL PROTECTED]
http://www.ububik.com
403.271.0468
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Re: [IMail Forum] missing message #1!
. Then close connection
(again check 'Bye' message') and you and the mailbox, should be in perfect
shape.
Sorry if this got long, but it was hard to make shorter and still say things
in a coherent (I hope!) way. Also, I can be a bit long winded, but hopefully
you now have the correct understanding of POP3 operations.
Whewww.
Daniel Donnelly
- Original Message -
From: [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Thursday, November 30, 2000 2:53 PM
Subject: Re: [IMail Forum] missing "message #1"!
Daniel Donnelly's response is pretty close on to what's happening, and I
have a workaround (very poor workaround, but one none the less) to assist
for the time being. Let me see if I can go farther:
Without seeing exactly what POP3/IMAP4 commands you
(or your 'looped query') are issuing, I cannot say exactly what
you are doing and if that is 'correct'.
Briefly: running Cold Fusion middleware, standard CFLOOP with proper
transaction code, error catching, and query locking. If I trust the code -
having gone over it a LOT does not mean it's trustworthy :) - It should be
completing all actions on it's end, waiting for completion before running
the next iteration of the loop.
Running a third-party (non-Cold Fusion) java-mail code to replace CF's
CFPOP
command (highly flaky and processor intensive).
However, if one disconnects incorrectly (just aborting the connection)
IMail will see that as a bad POP3 session and will _not_ perform the
'DELE
1' operation,
This is what I assume happens, but with the following observation: the
"will
_not_ perform" occurs after several interactions of the loop (which I've
had
to break down to run 35 every five minutes to slow down the corruption) -
say iteration 8 through to 35 of the thirty-five. What this leads me to
believe that there is - for lack of knowing how to phrase this - something
slow in the DELE function on the Imail side - or something takes a long
time
to close - and it allows the loop to issue a new RETR command, creating
for
Imail and improper disconnect (or something similar).
Running one query a minute over the mail (I have the folder backed up and
have been running the queries against the EXACT SAME emails) - will cause
none of the "Missing Message #1" - problems to occur.
There just seems (and again, I can easily be wrong) to be something that
isn't moving quickly on the Imail side to keep the process in time to the
requests. Is there a timing issue of some sort that we are not aware of?
So, yup - I'm connecting with another POP3 session when the code I'm
running
has completed the transaction, and gone back again for more! ("Please sir,
can I have some more?").
If I have to give Imail time to complete the process - exactly how much
time
is that (milliseconds, seconds, etc.)? Does anyone know?
So, I suspect you are not disconnecting correctly or
connecting multiple times to the mailbox,
with your 'looped query' and 'causing' the problem.
Connecting multiple times. But I loop because:
I'm pulling emails into a database. I want to make sure I grab each and
every email - so I go grab one at a time. I don't want a case where I
delete
message ID #1, which shifts all other message ID's down one, so by
deleting
Message ID #2 I'm actually deleting Message ID #3, and Message #2 has
become
#1 - and has been missed.
So the mailbox is not really corrupt,
Well, I called it corrupt because by deleting them main.uid file - the
system is forced to re-index and recognize the deletion. Now, with the
scale
of the project - this becomes very cumbersome to code into the system.
Managing one email account works, but hundreds or thousands? Right now -
based on the information I get from GetAll, message one - if it's corrupt
I
catch the error, delete the .uid and continue on in the loop. That does
correct the situation.
But cumbersome, messy, and - well - a performance issue that would be best
addressed at the Imail level, not through middleware.
Also, if you used a 'DELE 2' command, instead of 'DELE 1', you probably
would find that you never have problems with message 1.
Ha ha ha ha hah aha. ROTFL. I HAVE done that. And all I get is "no such
message" error created after a while for message 2. Indeed, I tried
looping
that on error I would ignore all messages up to that error. So, slowly I
grew from no errors, to message 1, to message 1 2, to, well, I went up to
message 1 though 4 before I pulled the plug.
Mr. Donnelly, thank you for your response - I think it's highly accurate
as
to what and why things are happening - I just don't know of a good
solution
(as in one I would trust under enterprise level abuse). I don't believe
catching the error and deleting the .uid to be a good solution. There has
to
be a solution closer to the source, and that means something with the
Imail
engine. (I th
Re: [IMail Forum] Missing e-mails, Any idea !!!
Larry, Glad to hear that you have found the cause! Not sure why your rule did not post the message to the filter mailbox, either. I'm not an expert on Rules, and this is not a current version (that has had some changes to Rules operators) so I'm afraid I cannot offer any help on getting your rule to work as you wish. I would try a simplified version and see how that works, then move on to the more complex one (not that yours is complex, but how about using only one character and see how that responds). Good Luck! Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 5:34 PM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: You were right, it seem like the following line, that was the last one I remember inserting in my rules file was causing the problem: B~file::filter I didn't suspect of rules because I didn't received any of these e-mails in the filter account. And I still don't understand why that line would do such effect. I really appreciate that help from you, and now I would like to ask you another question, do you know how could I specify the string "file:" to filter out mails containing it without the catastrophic effect I had here. I image the is doing some strange effect here. Thanks again. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Friday, October 13, 2000 2:23 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, So, you are saying, you get only some email left in this account, when using the ".,address" forwarding and the destination address, gets all the mail including that which does not get left in the account. Without the forward, you still do not get the messages (because no forward, none in the secondary account, either). This sounds like Rules are having some effect. I'd have to check the oder of processing for the V5 to be absolutly sure, but anytime only 'some' email is left in an account, Rules are the most likely possibility. If Forwarding preceeds Rules, then this could certainly expain how it might happen. All msgs would be forwarded, but only those kept by rules would stay in the mailbox. Attachments appear as the 'body' of the email (and can have what appear to be text strings, that could match a rule), so any rule that matches could keep the message from being kept in the mailbox. Guess I'd suggest, either remove the Rules, or make sure all rules output got to a 'catchall' mailbox, so you can see them. If that shows the missing messages, then you know that Rules were the cause and then you can 'fix' the Rules. By any chance did your Rules get modified on that date?? Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 10:46 AM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: I did some testing between the server and this is what happened: I setup a forward from my account in transexpress.com to an account in masterdelivery.com and send e-mail using Hotmail with and without attachment to the transexpress.com account. Well, the result was that it did forward to masterdelivery.com where I could handle the message normally, but no copy was kept at the transexpress.com account, it didn't leave any trace of it passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]", and without the forward the message is lost. I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ..., but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the problem described. I have rebooted, check for space limited (not limited), filters (same as other domains), the log file has registered the incoming mails also, I just can't find a reason for what is happening. Up to the 24 of Sep everything was working just fine. I have been working with Imail for a year and a half, never needed help until now, but Tech Support told me that they don't support this version (5.09) any more. Thanks Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Thursday, October 12, 2000 4:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, If all the other domains work as expected, why would IMail treat this one differently and be the 'cause' of the problem?? The only things in IMail that could possible do anything like this are the Domain settings for 'Default Max MSG Size', 'Single Max Message size' and default 'Max Messages' (if all of
RE: [IMail Forum] Missing e-mails, Any idea !!!
OK Dan, I appreciate your help. Thanks, Larry. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Monday, October 16, 2000 11:44 AM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, Glad to hear that you have found the cause! Not sure why your rule did not post the message to the filter mailbox, either. I'm not an expert on Rules, and this is not a current version (that has had some changes to Rules operators) so I'm afraid I cannot offer any help on getting your rule to work as you wish. I would try a simplified version and see how that works, then move on to the more complex one (not that yours is complex, but how about using only one character and see how that responds). Good Luck! Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 5:34 PM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: You were right, it seem like the following line, that was the last one I remember inserting in my rules file was causing the problem: B~file::filter I didn't suspect of rules because I didn't received any of these e-mails in the filter account. And I still don't understand why that line would do such effect. I really appreciate that help from you, and now I would like to ask you another question, do you know how could I specify the string "file:" to filter out mails containing it without the catastrophic effect I had here. I image the is doing some strange effect here. Thanks again. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Friday, October 13, 2000 2:23 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, So, you are saying, you get only some email left in this account, when using the ".,address" forwarding and the destination address, gets all the mail including that which does not get left in the account. Without the forward, you still do not get the messages (because no forward, none in the secondary account, either). This sounds like Rules are having some effect. I'd have to check the oder of processing for the V5 to be absolutly sure, but anytime only 'some' email is left in an account, Rules are the most likely possibility. If Forwarding preceeds Rules, then this could certainly expain how it might happen. All msgs would be forwarded, but only those kept by rules would stay in the mailbox. Attachments appear as the 'body' of the email (and can have what appear to be text strings, that could match a rule), so any rule that matches could keep the message from being kept in the mailbox. Guess I'd suggest, either remove the Rules, or make sure all rules output got to a 'catchall' mailbox, so you can see them. If that shows the missing messages, then you know that Rules were the cause and then you can 'fix' the Rules. By any chance did your Rules get modified on that date?? Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 10:46 AM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: I did some testing between the server and this is what happened: I setup a forward from my account in transexpress.com to an account in masterdelivery.com and send e-mail using Hotmail with and without attachment to the transexpress.com account. Well, the result was that it did forward to masterdelivery.com where I could handle the message normally, but no copy was kept at the transexpress.com account, it didn't leave any trace of it passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]", and without the forward the message is lost. I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ..., but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the problem described. I have rebooted, check for space limited (not limited), filters (same as other domains), the log file has registered the incoming mails also, I just can't find a reason for what is happening. Up to the 24 of Sep everything was working just fine. I have been working with Imail for a year and a half, never needed help until now, but Tech Support told me that they don't support this version (5.09) any more. Thanks Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Thursday, October 12, 2000 4:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, If all the other domains work as expe
RE: [IMail Forum] Missing e-mails, Any idea !!!
Daniel: I did some testing between the server and this is what happened: I setup a forward from my account in transexpress.com to an account in masterdelivery.com and send e-mail using Hotmail with and without attachment to the transexpress.com account. Well, the result was that it did forward to masterdelivery.com where I could handle the message normally, but no copy was kept at the transexpress.com account, it didn't leave any trace of it passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]", and without the forward the message is lost. I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ..., but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the problem described. I have rebooted, check for space limited (not limited), filters (same as other domains), the log file has registered the incoming mails also, I just can't find a reason for what is happening. Up to the 24 of Sep everything was working just fine. I have been working with Imail for a year and a half, never needed help until now, but Tech Support told me that they don't support this version (5.09) any more. Thanks Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Thursday, October 12, 2000 4:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, If all the other domains work as expected, why would IMail treat this one differently and be the 'cause' of the problem?? The only things in IMail that could possible do anything like this are the Domain settings for 'Default Max MSG Size', 'Single Max Message size' and default 'Max Messages' (if all of those are available in the 5.0x!). So are those settings different on the problem domain? If these are increased, does the problem go away (for a while). Got any logs to show IMail rejecting a message? There will be an explaination in the log, if IMail rejects a message (and a postmaster message from the senders SMTP server, too). How about any bounced messages, that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null Senders', enabled, or postmaster message might not reach their destination!. Uncheck, Apply, stop/start SMTP service, if you do have that enabled. Attachments usually increase the size of email, a lot! That makes me think the Message Size settings are the most likely cause. Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, October 12, 2000 3:53 PM Subject: [IMail Forum] Missing e-mails, Any idea !!! About two weeks ago one of my domain stop receiving e-mail from some domains, and it is not receiving any e-mail with attachments. I have been looking around the problem with my ISP and could not detect any problem. I am convinced that the problem is with Imail (V 5.9) and this specific domain since the other domains are receiving all the e-mails without any problem, also receive all the attachment. Does any one have any idea of how to fix this problem. Thanks. Larry Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
Re: [IMail Forum] Missing e-mails, Any idea !!!
Larry, So, you are saying, you get only some email left in this account, when using the ".,address" forwarding and the destination address, gets all the mail including that which does not get left in the account. Without the forward, you still do not get the messages (because no forward, none in the secondary account, either). This sounds like Rules are having some effect. I'd have to check the oder of processing for the V5 to be absolutly sure, but anytime only 'some' email is left in an account, Rules are the most likely possibility. If Forwarding preceeds Rules, then this could certainly expain how it might happen. All msgs would be forwarded, but only those kept by rules would stay in the mailbox. Attachments appear as the 'body' of the email (and can have what appear to be text strings, that could match a rule), so any rule that matches could keep the message from being kept in the mailbox. Guess I'd suggest, either remove the Rules, or make sure all rules output got to a 'catchall' mailbox, so you can see them. If that shows the missing messages, then you know that Rules were the cause and then you can 'fix' the Rules. By any chance did your Rules get modified on that date?? Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 10:46 AM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: I did some testing between the server and this is what happened: I setup a forward from my account in transexpress.com to an account in masterdelivery.com and send e-mail using Hotmail with and without attachment to the transexpress.com account. Well, the result was that it did forward to masterdelivery.com where I could handle the message normally, but no copy was kept at the transexpress.com account, it didn't leave any trace of it passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]", and without the forward the message is lost. I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ..., but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the problem described. I have rebooted, check for space limited (not limited), filters (same as other domains), the log file has registered the incoming mails also, I just can't find a reason for what is happening. Up to the 24 of Sep everything was working just fine. I have been working with Imail for a year and a half, never needed help until now, but Tech Support told me that they don't support this version (5.09) any more. Thanks Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Thursday, October 12, 2000 4:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, If all the other domains work as expected, why would IMail treat this one differently and be the 'cause' of the problem?? The only things in IMail that could possible do anything like this are the Domain settings for 'Default Max MSG Size', 'Single Max Message size' and default 'Max Messages' (if all of those are available in the 5.0x!). So are those settings different on the problem domain? If these are increased, does the problem go away (for a while). Got any logs to show IMail rejecting a message? There will be an explaination in the log, if IMail rejects a message (and a postmaster message from the senders SMTP server, too). How about any bounced messages, that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null Senders', enabled, or postmaster message might not reach their destination!. Uncheck, Apply, stop/start SMTP service, if you do have that enabled. Attachments usually increase the size of email, a lot! That makes me think the Message Size settings are the most likely cause. Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, October 12, 2000 3:53 PM Subject: [IMail Forum] Missing e-mails, Any idea !!! About two weeks ago one of my domain stop receiving e-mail from some domains, and it is not receiving any e-mail with attachments. I have been looking around the problem with my ISP and could not detect any problem. I am convinced that the problem is with Imail (V 5.9) and this specific domain since the other domains are receiving all the e-mails without any problem, also receive all the attachment. Does any one have any idea of how to fix this problem. Thanks. Larry Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/suppor
RE: [IMail Forum] Missing e-mails, Any idea !!!
Daniel: You were right, it seem like the following line, that was the last one I remember inserting in my rules file was causing the problem: B~file::filter I didn't suspect of rules because I didn't received any of these e-mails in the filter account. And I still don't understand why that line would do such effect. I really appreciate that help from you, and now I would like to ask you another question, do you know how could I specify the string "file:" to filter out mails containing it without the catastrophic effect I had here. I image the is doing some strange effect here. Thanks again. Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Friday, October 13, 2000 2:23 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, So, you are saying, you get only some email left in this account, when using the ".,address" forwarding and the destination address, gets all the mail including that which does not get left in the account. Without the forward, you still do not get the messages (because no forward, none in the secondary account, either). This sounds like Rules are having some effect. I'd have to check the oder of processing for the V5 to be absolutly sure, but anytime only 'some' email is left in an account, Rules are the most likely possibility. If Forwarding preceeds Rules, then this could certainly expain how it might happen. All msgs would be forwarded, but only those kept by rules would stay in the mailbox. Attachments appear as the 'body' of the email (and can have what appear to be text strings, that could match a rule), so any rule that matches could keep the message from being kept in the mailbox. Guess I'd suggest, either remove the Rules, or make sure all rules output got to a 'catchall' mailbox, so you can see them. If that shows the missing messages, then you know that Rules were the cause and then you can 'fix' the Rules. By any chance did your Rules get modified on that date?? Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, October 13, 2000 10:46 AM Subject: RE: [IMail Forum] Missing e-mails, Any idea !!! Daniel: I did some testing between the server and this is what happened: I setup a forward from my account in transexpress.com to an account in masterdelivery.com and send e-mail using Hotmail with and without attachment to the transexpress.com account. Well, the result was that it did forward to masterdelivery.com where I could handle the message normally, but no copy was kept at the transexpress.com account, it didn't leave any trace of it passing by. Yes I have the forward setup as ".,[EMAIL PROTECTED]", and without the forward the message is lost. I receive e-mail normal in the transexpress.com from IpSwitch, Sprint, ..., but a lot of other companies like Hotmail, Okidata, CatalogCity, ... has the problem described. I have rebooted, check for space limited (not limited), filters (same as other domains), the log file has registered the incoming mails also, I just can't find a reason for what is happening. Up to the 24 of Sep everything was working just fine. I have been working with Imail for a year and a half, never needed help until now, but Tech Support told me that they don't support this version (5.09) any more. Thanks Larry -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Daniel Donnelly Sent: Thursday, October 12, 2000 4:48 PM To: [EMAIL PROTECTED] Subject: Re: [IMail Forum] Missing e-mails, Any idea !!! Larry, If all the other domains work as expected, why would IMail treat this one differently and be the 'cause' of the problem?? The only things in IMail that could possible do anything like this are the Domain settings for 'Default Max MSG Size', 'Single Max Message size' and default 'Max Messages' (if all of those are available in the 5.0x!). So are those settings different on the problem domain? If these are increased, does the problem go away (for a while). Got any logs to show IMail rejecting a message? There will be an explaination in the log, if IMail rejects a message (and a postmaster message from the senders SMTP server, too). How about any bounced messages, that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null Senders', enabled, or postmaster message might not reach their destination!. Uncheck, Apply, stop/start SMTP service, if you do have that enabled. Attachments usually increase the size of email, a lot! That makes me think the Message Size settings are the most likely cause. Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PR
Re: [IMail Forum] Missing e-mails, Any idea !!!
Larry, If all the other domains work as expected, why would IMail treat this one differently and be the 'cause' of the problem?? The only things in IMail that could possible do anything like this are the Domain settings for 'Default Max MSG Size', 'Single Max Message size' and default 'Max Messages' (if all of those are available in the 5.0x!). So are those settings different on the problem domain? If these are increased, does the problem go away (for a while). Got any logs to show IMail rejecting a message? There will be an explaination in the log, if IMail rejects a message (and a postmaster message from the senders SMTP server, too). How about any bounced messages, that the sender gets (you MUST _not_ have SMPT Security, 'Refuse Null Senders', enabled, or postmaster message might not reach their destination!. Uncheck, Apply, stop/start SMTP service, if you do have that enabled. Attachments usually increase the size of email, a lot! That makes me think the Message Size settings are the most likely cause. Daniel Donnelly - Original Message - From: "Larry A. Britton" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Thursday, October 12, 2000 3:53 PM Subject: [IMail Forum] Missing e-mails, Any idea !!! About two weeks ago one of my domain stop receiving e-mail from some domains, and it is not receiving any e-mail with attachments. I have been looking around the problem with my ISP and could not detect any problem. I am convinced that the problem is with Imail (V 5.9) and this specific domain since the other domains are receiving all the e-mails without any problem, also receive all the attachment. Does any one have any idea of how to fix this problem. Thanks. Larry Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/ Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. An Archive of this list is available at: http://www.mail-archive.com/imail_forum%40list.ipswitch.com/
RE: [IMail Forum] Missing screens with web messaging
This is my first day on the list--sorry if this has been covered before. I am having problems with the web interface using IMail 6. Users can access most functions through the browser, but when going to the Change Password page, there is a completely blank screen. Likewise, IMail administrator and Host administrator screens are also blank through my browser (IE 4). The hyperlinks appear on the main page, but a blank page is all I get after clicking on the links. I downloaded and installed the IMail zip file with all the latest templates and stopped and started the web messaging service--no improvement. Thanks for any help--it's appreciated. --- Brent, Are you running IMail v6.03? If not, do the upgrade. Did you come to v6 from IMail v5? If so, look for any *.par files in your IMail directory tree, and delete them. Also make sure your templates are in the default location of IMail\Web\. Finally, make sure you didn't open and then re-save any of the templates using a WYSIWIG editor like FrontPage, which munges IMail templates beyond recognition. HTH, hth, õ¿õ¬ ron ~ ron allen hornbakerhumankind systems, inc. mailto:[EMAIL PROTECTED] HKSI WebMail Templates for IMail v6x ~ Now 239 Installations Worldwide Global Stylesheet Colors ~ Fast Loads ~ SpellChecker ~ Mac/IE Friendly EZSignUp Utility ~ Users Get New Accounts ~ ODBC Datasource Not Needed Demo: http://mail.hksi.net Buy: http://humankindsystems.com/products Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing screens with web messaging
Are there any issues to watch for when patching from 6.02 to 6.03? Should I stop all services beforehand? Any compelling reasons to patch in the first place? Thanks. - Original Message - From: [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, April 12, 2000 12:51 PM Subject: RE: [IMail Forum] Missing screens with web messaging This is my first day on the list--sorry if this has been covered before. I am having problems with the web interface using IMail 6. Users can access most functions through the browser, but when going to the Change Password page, there is a completely blank screen. Likewise, IMail administrator and Host administrator screens are also blank through my browser (IE 4). The hyperlinks appear on the main page, but a blank page is all I get after clicking on the links. I downloaded and installed the IMail zip file with all the latest templates and stopped and started the web messaging service--no improvement. Thanks for any help--it's appreciated. --- Brent, Are you running IMail v6.03? If not, do the upgrade. Did you come to v6 from IMail v5? If so, look for any *.par files in your IMail directory tree, and delete them. Also make sure your templates are in the default location of IMail\Web\. Finally, make sure you didn't open and then re-save any of the templates using a WYSIWIG editor like FrontPage, which munges IMail templates beyond recognition. HTH, hth, õ¿õ¬ ron ~ ron allen hornbakerhumankind systems, inc. mailto:[EMAIL PROTECTED] HKSI WebMail Templates for IMail v6x ~ Now 239 Installations Worldwide Global Stylesheet Colors ~ Fast Loads ~ SpellChecker ~ Mac/IE Friendly EZSignUp Utility ~ Users Get New Accounts ~ ODBC Datasource Not Needed Demo: http://mail.hksi.net Buy: http://humankindsystems.com/products Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing screens with web messaging
Are there any issues to watch for when patching from 6.02 to 6.03? Should I stop all services beforehand? Any compelling reasons to patch in the first place? Easy patch, no need to stop services. Many bug fixes in 6.03, you should do it. -ron http://humankindsystems.com/products Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
Hi, I'm using Version 6 of Imail, and I'm setting up the web mail feature. The thing is that I couldn?t find the login.cgi file to modify it, couldn?t find the messages.ini file either. There is no such file. A URL with "login.cgi" in it is interpreted by IMail, which then returns the appropriate HTML file (such as menu.html). Those (in \imail\web) are the files you want to edit. -Scott Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Files
No such creature available to modify. Modify login.html to suit your taste. Dusty - Original Message - From: "Gabriel Sturla" [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, March 22, 2000 8:56 AM Subject: [IMail Forum] Missing Files Hi, I'm using Version 6 of Imail, and I'm setting up the web mail feature. The thing is that I couldn?t find the login.cgi file to modify it, couldn?t find the messages.ini file either. Those files aren't no my server. Could someone send them to me? The address is [EMAIL PROTECTED] Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Files
Hi, I'm using Version 6 of Imail, and I'm setting up the web mail feature. The thing is that I couldn?t find the login.cgi file to modify it, login.cgi and all the .cgi thingies you see in the templates are included, inaccessibly, in the monolithic web messaging. This isn't open source. Len Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. The easiest way to figure out the problem is probably to look at the HTML source for the page you want to edit. Near the top of the source for the page is the name of the template file. -Scott Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
-- Original Message -- From: "Gabriel Sturla" [EMAIL PROTECTED] Reply-To: [EMAIL PROTECTED] Date: Wed, 22 Mar 2000 12:36:47 -0300 Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com Gabriel, Have you ever readed file called templates.txt witch can be found at the same directory where web templates are? If you enter wrong user/password file called plogin.html will be displayed. Edit that file. What is messages.ini ? I think that all regular error messages are hardcoded into IMail web-messaging. They cannot be modified(?) -- -- - Walter Saarimaa - PC-Support Engineer - Finnish Game and Fisheries Research Institute -[Begin Signature]--- .. Never Underestimate the Power of . ... Stupid People in Large Groups! .. -[End Signature]-- -- Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. You'll want to edit plogin.html to be exactly the same as login.html, except for the message that the login was not successful. Don't ask me what "p" stands for, or why they didn't name it "login-failed.html" or some such. HTH, ron allen hornbaker õ¿õ¬ humankind systems, inc.~ http://humankindsystems.com/LoftCam mailto:[EMAIL PROTECTED] ~~HKSI WebMail Templates for IMail v6~~ ~~176 Installations Worldwide~~ Global Stylesheet Colors ~ Fast Loads Try our demo.. http://mail.hksi.net Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Files
For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - From: Gabriel Sturla [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Wednesday, March 22, 2000 9:36 AM Subject: RE: [IMail Forum] Missing Files Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
Thanks a lot again! The IMail manual, talks about a messages.ini which has all the errors messages. I have to translate them to spanish, but I can't find the file. It's not on my server! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
It is \imail\message.ini not messages.ini. Dave In reply to 22 Mar message from [EMAIL PROTECTED]: Thanks a lot again! The IMail manual, talks about a messages.ini which has all the errors messages. I have to translate them to spanish, but I can't find the file. It's not on my server! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
I don't have that file. No file called message.* Nothing! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- It is \imail\message.ini not messages.ini. Dave In reply to 22 Mar message from [EMAIL PROTECTED]: Thanks a lot again! The IMail manual, talks about a messages.ini which has all the errors messages. I have to translate them to spanish, but I can't find the file. It's not on my server! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
Well, darn it, neither do I. Perhaps its intended contents are in one of the other ini files? Since we don't want to edit the text, I never looked for it before. --Cal Frye, Western Reserve Academy, Hudson, Ohio "People accept your ideas much more readily if you tell them Ben Franklin said it first." -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Gabriel Sturla Sent: Wednesday, March 22, 2000 2:44 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Missing Files I don't have that file. No file called message.* Nothing! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- It is \imail\message.ini not messages.ini. Dave In reply to 22 Mar message from [EMAIL PROTECTED]: Thanks a lot again! The IMail manual, talks about a messages.ini which has all the errors messages. I have to translate them to spanish, but I can't find the file. It's not on my server! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing Files
I see... Well, maybe I can edit some cgis... SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Cal Frye Sent: Miércoles, 22 de Marzo de 2000 05:03 p.m. To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Missing Files Well, darn it, neither do I. Perhaps its intended contents are in one of the other ini files? Since we don't want to edit the text, I never looked for it before. --Cal Frye, Western Reserve Academy, Hudson, Ohio "People accept your ideas much more readily if you tell them Ben Franklin said it first." -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Gabriel Sturla Sent: Wednesday, March 22, 2000 2:44 PM To: [EMAIL PROTECTED] Subject: RE: [IMail Forum] Missing Files I don't have that file. No file called message.* Nothing! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- It is \imail\message.ini not messages.ini. Dave In reply to 22 Mar message from [EMAIL PROTECTED]: Thanks a lot again! The IMail manual, talks about a messages.ini which has all the errors messages. I have to translate them to spanish, but I can't find the file. It's not on my server! SaludOS/2, Gabriel Sturla CiudadMusical.com http://www.ciudadmusical.com -Original Message- For that page edit plogin.html. Also make sure you delete any associated .par files before testing. For example, plogin.par. Dusty - Original Message - Thanks a lot! The thing is that I've modified those files but when I enter an unexisting user or password, it shows me the template page, not my modified page. And what about the messages.ini file where I have to modofy the error messages I can't find it either. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing
I've seen this happen because the mail address was sent that way from the mail client. Everytime, ime, the trailing "" was absent, the solution was at the mail client, not at Imail. I've seen people copy/paste a mail address into the mail client, slicing off the last , etc, etc. Len = I asked this before but to no avail. Hopefully this time someone can provide some suggestions or solutions. Why does the closing "" disappear in the email address? Look at the log below: Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
RE: [IMail Forum] Missing
Jonas, The issue is that the sender is not being allowed to send mail to [EMAIL PROTECTED]. Notice that there is a "" on the RCPT TO line, but not on the ERR line. It is nothing to do with the format of the message, but either the sender or recipient is causing the error. Only on the error line is the "" missing. Perhaps there is no user/alias of "jonas" in the netwood.net domain, or more likely the sender's IP address is not the list of valid senders. Check your security for details of the sender to see if they should be allowed to send to this address. Gregor Scott Reynolds and Reynolds Pty Ltd http://www.reynolds.com.au -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of Jonas Fornander Sent: Thursday, March 16, 2000 5:04 PM To: IMail List Subject: [IMail Forum] Missing I asked this before but to no avail. Hopefully this time someone can provide some suggestions or solutions. Why does the closing "" disappear in the email address? Look at the log below: 03:15 22:00 SMTPD(02B400B2) [209.247.184.61] connect 210.233.22.142 port 10006 03:15 22:00 SMTPD(02B400B2) [210.233.22.142] EHLO [192.168.1.14] 03:15 22:00 SMTPD(02B400B2) [210.233.22.142] MAIL FROM:[EMAIL PROTECTED] 03:15 22:00 SMTPD(02B400B2) [210.233.22.142] RCPT TO:[EMAIL PROTECTED] 03:15 22:00 SMTPD(02B400B2) [210.233.22.142] ERR mail.gadelius.com invalid user [EMAIL PROTECTED] Why isn't there a closing "" on my email address? Is this a bug in IMail or in the mail client (Outlook Express) or the OS (Macintosh) or the language (Japanese) or.??? This message can't be sent without the closing "". Please someone help! NT4sp6a Imail 5.08 Jonas Fornander - [EMAIL PROTECTED] Netwood Communications - www.netwood.net Find out why we're better - Tel: 310-442-1530 Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Messages using Outlook Express 5
Using IMAP? Yes. This is a confirmed problem with OE5. I have a friend running Exchange Server that is experiencing the same thing. Dusty - Original Message - From: John Watson [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, August 27, 1999 4:42 AM Subject: [IMail Forum] Missing Messages using Outlook Express 5 Hi, Has anyone seen a problem of some messages not showing up in OE 5 running from Imail 4.05? The messages appear through the web browser and actually come up on your task bar as unread messages, but when you connect to the server, the messages will not download. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Messages using Outlook Express 5
Seen it with OE5 with lots of IMAIL 5x versions. -V - Original Message - From: John Watson [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, August 27, 1999 5:42 AM Subject: [IMail Forum] Missing Messages using Outlook Express 5 Hi, Has anyone seen a problem of some messages not showing up in OE 5 running from Imail 4.05? The messages appear through the web browser and actually come up on your task bar as unread messages, but when you connect to the server, the messages will not download. John Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] Missing Messages using Outlook Express 5
This is a consistent problem with IMail, but not NetScape IMAP -- running in parallel in our shop. I don't think this one is a OE5 since it happens with "regular" Outlook and Netscape Communicator as well. FYI. - Original Message - From: Vaughn Thurman [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, August 27, 1999 20:17 Subject: Re: [IMail Forum] Missing Messages using Outlook Express 5 Seen it with OE5 with lots of IMAIL 5x versions. -V - Original Message - From: John Watson [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Friday, August 27, 1999 5:42 AM Subject: [IMail Forum] Missing Messages using Outlook Express 5 Hi, Has anyone seen a problem of some messages not showing up in OE 5 running from Imail 4.05? The messages appear through the web browser and actually come up on your task bar as unread messages, but when you connect to the server, the messages will not download. John Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
Re: [IMail Forum] missing mails
Have you actually traced one of their messages back to the log file to see if it was delivered to its destination domain? I have had users say this on occasion and as long as I could provide a snip from the log showing it being delivered to the remote server they were off my case anyway. Dusty - Original Message - From: Sudeep Joshi [EMAIL PROTECTED] To: [EMAIL PROTECTED] Sent: Monday, August 23, 1999 2:56 AM Subject: [IMail Forum] missing mails Hello every one, I have a strange problems here now. After a long time some users now are complaining that they are missing mails. People call them and tell them they have send mails but users haven't received it. and they have not received bounced mail too. I was wondering where the he.. has gone. I can not figure it out whats happening. Please visit http://www.ipswitch.com/support/mailing-lists.html to be removed from this list.
