Re: amazon app, major bug

[SSEric]

I may have missed it, but what was the version Amazon you were using?

Eric
sseri...@gmail.com


On Aug 6, 2016, at 8:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
I placed an order on the pc with no problem.  It's certainly an app issue.

> On 8/6/2016 3:09 AM, M. Taylor wrote:
> Hello Jed,
> 
> You know, I've been following this thread and a couple of things come to mind:
> 
> Have you attempted to place an order from a desktop web browser, lately?  I'm 
> starting to wonder if there is something amiss with your actual Amazon 
> account.
> 
> To be honest, and I don't doubt you for a minute, I find it difficult to 
> believe that Apple accessibility could/would confirm such a bug with a 
> third-party app.
> 
> This is to say, in order to confirm such a problem, the Apple rep would have 
> to (1) download the app, (2) login to an Amazon account, (3) locate a 
> product, (4) have/create payment methods, billing address, shipping addresses 
> etc, (5) and attempt to place an order.  While this is certainly possible, I 
> don't recall any Apple rep being so involved, especially where a third party 
> app is concerned.  I suppose it is possible that you gave the rep your login 
> credentials but, again, I cannot imagine an Apple rep accepting them if for 
> no other than security concerns for your privacy.
> 
> Having said all this, the problem still remains that you cannot complete an 
> Amazon order.
> 
> Have you changed the default display configuration on your device?  This is 
> to say, it is possible, that such modifications, assuming they are extreme 
> enough, could corrupt the apps display aspect ratio and, consequently, 
> prevent VoiceOver from properly focusing on available buttons.
> 
> I suggest that you explore all of the device's display settings and make 
> certain that everything is set to the default parameters--especially the 
> screen size and font size.
> 
> Also, if you have a plus size device, make certain that the Reach ability 
> feature is disabled.
> 
> One more thing, assuming that the display settings have not been modified, 
> the next troubleshooting step I would take would be to find a sighted person, 
> disable VoiceOver, and see if the sighted person can move forward with the 
> purchasing process.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jed Barton
> Sent: Friday, August 05, 2016 2:39 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> Hey guys,
> Well, this is most certainly a problem, i confirmed it through apple 
> accessibility.
> Even after updating my IOS, deleting the app and re-installing it, you can no 
> longer get past the address.  Basicly, the button that says select this 
> address button, you an no longer double tap on it, it does nothing.
> 
>> On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
>> What's on the screen before the problematic one? You may have said
>> earlier, but I forgot. Keith
>> 
>> -----Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>> Behalf Of Jed Barton
>> Sent: Friday, August 05, 2016 3:42 PM
>> To: viphone@googlegroups.com
>> Subject: Re: amazon app, major bug
>> 
>> well, there has to be an issue why this isn't working.  I even downloaded 
>> the app!
>> 
>>> On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:
>>> I just placed an order as well without any issues.
>>> 
>>> Sharonda
>>> Sent from my mobile device; please excuse any mistakes
>>> 
>>>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> 
>>>> wrote:
>>>> 
>>>> Okay, Jen,
>>>> 
>>>> I just placed an order successfully through the amazon app, and it worked 
>>>> just fine.  I tapped on the button with the right address, then I believe 
>>>> I tapped on a button that had my town as a link.  After that, I could 
>>>> swipe to the add to cart button, and the rest was easy.
>>>> 
>>>> Good luck.
>>>> 
>>>> Lois
>>>> 
>>>> -Original Message- From: Jed Barton
>>>> Sent: Friday, August 05, 2016 2:50 PM
>>>> To: viphone@googlegroups.com
>>>> Subject: Re: amazon app, major bug
>>>> 
>>>> There is no reason this shouldn't work.
>>>> It makes no sense.  This is 

Re: amazon app, major bug

[Lois Butterfield]

Hi Vicky,

I was unable to ship to a different address.  I'm going to update to the 
latest and see what happens.  Will let you know.


Thanks,
Lois


-Original Message- 
From: Vicky Collins

Sent: Tuesday, August 09, 2016 7:22 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Lois, what happens if you add the item to your cart first, then view your 
cart, then hit the proceed to checkout button, then double tap on your name 
as you are reviewing the order, then tap on another shipping address and 
then double tap to select that new address? Are you then still able to find 
the ship to this address button? I'm now using iOS 9.3.4 and still can't 
find that button in this specific situation. Now, this of course, assumes 
that you have other addresses besides yours saved in your addressbook from 
having shipped to them in the past.


- Original Message -
From: Lois Butterfield  <lbutterfield...@gmail.com>
To: viphone@googlegroups.com
Date: Monday, August 8, 2016 8:36 pm
Subject: Re: amazon app, major bug




Okay.  I do a search for the item.  I look at the choices and double tap 
on

the one I want to order.  This is when I see the ship to button with my
address.  I double tap that button.  Then, I double tap again my city.
Then, I swipe right to find the add to cart button and double tap that. 
At
that point, I can tap the cart button near the top right.  Then, I find 
the

check out button and double tap that.  You can then review your order.
After that, swipe to find the place order button and tap that.

That is the way it works for me.

Good luck.

Lois

-Original Message- 
From: Jed Barton

Sent: Monday, August 08, 2016 7:11 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

ok, so explain to me exactly word for word how you are doing this.  When
i 1st load the app, i see cart, so i click on that, and i can review the
cart.  When i go all the way to the left i see,
back button
cart subtotal
Then it lists the total.  I continue swiping right and it says
proceed to checkout.
So i click on that, and can't get any further.

On 8/8/2016 3:03 PM, Lois Butterfield wrote:
> Hi,
>
> I just did it again, too.  I tapped on my shipping address, then I
> tapped on my city.  I think this has to be done in order to proceed.  I
> then could swipe to the add to cart.  After that, the cart button is in
> the upper right area.  After you tap on that, you can swipe to the
> checkout button.  The secret might be tapping on your shipping address,
> then tapping on your city, then moving on.
>
> It might be worth a try.
>
> Take care,
> Lois
>
>
> ininF:ininSieghard Weitzel
> ininSent:ininMonday, August 08, 2016 2:29 PM
> *To:*viphone@googlegroups.com
> ininSubject:ininRE: amazon app, major bug
>
>
> Hi Candie,
>
>
>
> I finally decided to order an Anker batterie this morning and to test
> this all the way to the end where before I only went as far as the final
> button. At first when I came to the address screen, I selected the
> address of a friend in Vancouver to whom I shipped something before
> because I happened to be there and it was faster to get it there. I
> double tapped on the line that showed his name/address and Voiceover
> spoke it and said "checked", then after I did that I had a "Ship to this
> address" button as well as an "Edit" button right underneath, I double
> tapped it and it immediately went on to the next step where I could
> choose from Free Shipping or Standard Shipping.
>
> At that point I tapped the "Back" button since I didn't want to ship
> this to him, I double tapped on the line that showed my name and address
> and it again said "checked", then I had the "Ship to this address"
> button on the next swipe right, I double tapped it and I got a message
> that the item could not be shipped to the address. I had both a street
> address and PO Box address in Line 1 and Line 2 respectively and I
> assumed that maybe this was going to be shipped by courier and then of
> course they can't ship to PO Boxes. I tapped OK to get rid of the
> message, then I was able to tap Edit and I removed the PO Box address
> from Line 2 of the address, then I tapped again n "Ship to this address"
> and now it went on to the next step. I was then actually asked for my
> billing address and to verify my credit card which it was explained was
> done when you enter a new address or edit an existing address. I did all
> that and was able to place my order without any problems.
>
>
>
> I don't want to say you guys are doing something wrong, but since most
> of the people who replied here said that it worked fine for them there
> is always a chance that you are missing something (no offense).
>
>
>
> Regards

Re: amazon app, major bug

[englishrider91]

This is totally weird! I can tap on the correct ship to this address button 
with VO off, but when I try tapping on it with VO on, nothing happens. This 
didn't used to be this way. Maybe updating to the latest version of iOS 9 might 
help. I'm currently on version 9.3.1 (13E238).


Thanks,
Ari 

> On Aug 9, 2016, at 7:26 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> That is how I ordered my Anker external battery yesterday, I added it to the 
> cart, then checked out and I was able to select a different shipping address, 
> edit my own and select it again (since I had changed it to a friend's address 
> I had listed to try it). Maybe the only difference I can think of is that I 
> am running iOS 10 Beta although quite a few others said they can change the 
> shipping address and I'm sure not everybody is running the iOS 10 public beta.
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Vicky Collins
> Sent: Tuesday, August 9, 2016 4:22 AM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> Lois, what happens if you add the item to your cart first, then view your 
> cart, then hit the proceed to checkout button, then double tap on your name 
> as you are reviewing the order, then tap on another shipping address and then 
> double tap to select that new address? Are you then still able to find the 
> ship to this address button? I'm now using iOS 9.3.4 and still can't find 
> that button in this specific situation. Now, this of course, assumes that you 
> have other addresses besides yours saved in your addressbook from having 
> shipped to them in the past.
> 
> - Original Message -
> From: Lois Butterfield  <lbutterfield...@gmail.com>
> To: viphone@googlegroups.com
> Date: Monday, August 8, 2016 8:36 pm
> Subject: Re: amazon app, major bug
> 
>> 
>> 
>> Okay.  I do a search for the item.  I look at the choices and double tap on
>> the one I want to order.  This is when I see the ship to button with my
>> address.  I double tap that button.  Then, I double tap again my city.
>> Then, I swipe right to find the add to cart button and double tap that.  At
>> that point, I can tap the cart button near the top right.  Then, I find the
>> check out button and double tap that.  You can then review your order.
>> After that, swipe to find the place order button and tap that.
>> 
>> That is the way it works for me.
>> 
>> Good luck.
>> 
>> Lois
>> 
>> -Original Message- 
>> From: Jed Barton
>> Sent: Monday, August 08, 2016 7:11 PM
>> To: viphone@googlegroups.com
>> Subject: Re: amazon app, major bug
>> 
>> ok, so explain to me exactly word for word how you are doing this.  When
>> i 1st load the app, i see cart, so i click on that, and i can review the
>> cart.  When i go all the way to the left i see,
>> back button
>> cart subtotal
>> Then it lists the total.  I continue swiping right and it says
>> proceed to checkout.
>> So i click on that, and can't get any further.
>> 
>>> On 8/8/2016 3:03 PM, Lois Butterfield wrote:
>>> Hi,
>>> 
>>> I just did it again, too.  I tapped on my shipping address, then I
>>> tapped on my city.  I think this has to be done in order to proceed.  I
>>> then could swipe to the add to cart.  After that, the cart button is in
>>> the upper right area.  After you tap on that, you can swipe to the
>>> checkout button.  The secret might be tapping on your shipping address,
>>> then tapping on your city, then moving on.
>>> 
>>> It might be worth a try.
>>> 
>>> Take care,
>>> Lois
>>> 
>>> 
>>> ininF:ininSieghard Weitzel
>>> ininSent:ininMonday, August 08, 2016 2:29 PM
>>> *To:*viphone@googlegroups.com
>>> ininSubject:ininRE: amazon app, major bug
>>> 
>>> 
>>> Hi Candie,
>>> 
>>> 
>>> 
>>> I finally decided to order an Anker batterie this morning and to test
>>> this all the way to the end where before I only went as far as the final
>>> button. At first when I came to the address screen, I selected the
>>> address of a friend in Vancouver to whom I shipped something before
>>> because I happened to be there and it was faster to get it there. I
>>> double tapped on the line that showed his name/address and Voiceover
>>> spoke it and said "checked", then after I did that I had a "Ship to this
>>> address" button as well as an "Ed

Re: amazon app, major bug

[englishrider91]

Are you talking about the search box for finding products using the Amazon app? 
If so, I can always find that, and it's completely accessible with VoiceOver. 
When you flick to it or tap on it, VoiceOver says, "what are you looking for? 
Search field."


Thanks,
Ari

> On Aug 9, 2016, at 4:57 AM, Paul Richard McGann <rkmcg...@comcast.net> wrote:
> 
> to all,
>  
> yes, I cdan understand. same issue with brialle users. somehow, few did share 
> with apple about the issues. and even the lady at apple store who is with me 
> for monthly lesson, witnessed as she compares the situation when she switches 
> to voiceover.in her apple watch that connects to my iphone. she saw what 
> happened. she asked me if I could see search box and I said no. she studied 
> voiceover and caught saying there is no search box and when she switched back 
> to normal and she sawsearch box. then she switched back to voiceover, and no 
> search box.
>  
> she notified apple accessibilitiy team of what happened. apple team did want 
> all of us blind and deafblind to notify amazon of this situation. the lady 
> did notify and the guy for apple team did mention thathe received numbers of 
> notes for blind people who said can’t see search box and he said team did 
> notify amazon and amazon developers said they never hear from blind and 
> deafblind. that is why apple needs you to act and notify amazon of this.
>  
> rich
>  
>  
> From: Don Breda
> Sent: Tuesday, August 09, 2016 6:57 AM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
>  
> I can verify this as well. It used to work but now I had to accomplish it 
> from my pc.
> 
>  
> 
> Don
> 
>  
> 
>  
> 
> 
>> On 08-Aug-16 11:36 PM, englishride...@gmail.com wrote:
>> I just tried shipping to another address than my default address using the 
>> latest version of the Amazon app, and I encountered not being able to 
>> proceed to the next step, just like some others in this thread. I've been 
>> able to do this before, though. I took the same exact, steps as you, 
>> Sieghard, and no dice. I double-tapped on the first line of the non-default 
>> address, then on the ship to this address button, but the next step never 
>> showed up. There was no continue button or anything, just the other 
>> addresses I have on my account. This is definitely a problem.
>>  
>>  
>> Thanks,
>> Ari
>> 
>>> On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
>>> 
>>> Hi Candie,
>>> 
>>>  
>>> 
>>> I finally decided to order an Anker batterie this morning and to test this 
>>> all the way to the end where before I only went as far as the final button. 
>>> At first when I came to the address screen, I selected the address of a 
>>> friend in Vancouver to whom I shipped something before because I happened 
>>> to be there and it was faster to get it there. I double tapped on the line 
>>> that showed his name/address and Voiceover spoke it and said “checked”, 
>>> then after I did that I had a “Ship to this address” button as well as an 
>>> “Edit” button right underneath, I double tapped it and it immediately went 
>>> on to the next step where I could choose from Free Shipping or Standard 
>>> Shipping.
>>> 
>>> At that point I tapped the “Back” button since I didn’t want to ship this 
>>> to him, I double tapped on the line that showed my name and address and it 
>>> again said “checked”, then I had the “Ship to this address” button on the 
>>> next swipe right, I double tapped it and I got a message that the item 
>>> could not be shipped to the address. I had both a street address and PO Box 
>>> address in Line 1 and Line 2 respectively and I assumed that maybe this was 
>>> going to be shipped by courier and then of course they can’t ship to PO 
>>> Boxes. I tapped OK to get rid of the message, then I was able to tap Edit 
>>> and I removed the PO Box address from Line 2 of the address, then I tapped 
>>> again n “Ship to this address” and now it went on to the next step. I was 
>>> then actually asked for my billing address and to verify my credit card 
>>> which it was explained was done when you enter a new address or edit an 
>>> existing address. I did all that and was able to place my order without any 
>>> problems.
>>> 
>>>  
>>> 
>>> I don’t want to say you guys are doing something wrong, but since most of 
>>> the people who replied here said that it worked fine for them there is 
>>> alway

RE: amazon app, major bug

[Sieghard Weitzel]

That is how I ordered my Anker external battery yesterday, I added it to the 
cart, then checked out and I was able to select a different shipping address, 
edit my own and select it again (since I had changed it to a friend's address I 
had listed to try it). Maybe the only difference I can think of is that I am 
running iOS 10 Beta although quite a few others said they can change the 
shipping address and I'm sure not everybody is running the iOS 10 public beta.

Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Vicky Collins
Sent: Tuesday, August 9, 2016 4:22 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Lois, what happens if you add the item to your cart first, then view your cart, 
then hit the proceed to checkout button, then double tap on your name as you 
are reviewing the order, then tap on another shipping address and then double 
tap to select that new address? Are you then still able to find the ship to 
this address button? I'm now using iOS 9.3.4 and still can't find that button 
in this specific situation. Now, this of course, assumes that you have other 
addresses besides yours saved in your addressbook from having shipped to them 
in the past.

- Original Message -
From: Lois Butterfield  <lbutterfield...@gmail.com>
To: viphone@googlegroups.com
Date: Monday, August 8, 2016 8:36 pm
Subject: Re: amazon app, major bug

>
>
> Okay.  I do a search for the item.  I look at the choices and double tap on
> the one I want to order.  This is when I see the ship to button with my
> address.  I double tap that button.  Then, I double tap again my city.
> Then, I swipe right to find the add to cart button and double tap that.  At
> that point, I can tap the cart button near the top right.  Then, I find the
> check out button and double tap that.  You can then review your order.
> After that, swipe to find the place order button and tap that.
> 
> That is the way it works for me.
> 
> Good luck.
> 
> Lois
> 
> -Original Message- 
> From: Jed Barton
> Sent: Monday, August 08, 2016 7:11 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> ok, so explain to me exactly word for word how you are doing this.  When
> i 1st load the app, i see cart, so i click on that, and i can review the
> cart.  When i go all the way to the left i see,
> back button
> cart subtotal
> Then it lists the total.  I continue swiping right and it says
> proceed to checkout.
> So i click on that, and can't get any further.
> 
> On 8/8/2016 3:03 PM, Lois Butterfield wrote:
> > Hi,
> >
> > I just did it again, too.  I tapped on my shipping address, then I
> > tapped on my city.  I think this has to be done in order to proceed.  I
> > then could swipe to the add to cart.  After that, the cart button is in
> > the upper right area.  After you tap on that, you can swipe to the
> > checkout button.  The secret might be tapping on your shipping address,
> > then tapping on your city, then moving on.
> >
> > It might be worth a try.
> >
> > Take care,
> > Lois
> >
> >
> > ininF:ininSieghard Weitzel
> > ininSent:ininMonday, August 08, 2016 2:29 PM
> > *To:*viphone@googlegroups.com
> > ininSubject:ininRE: amazon app, major bug
> >
> >
> > Hi Candie,
> >
> >
> >
> > I finally decided to order an Anker batterie this morning and to test
> > this all the way to the end where before I only went as far as the final
> > button. At first when I came to the address screen, I selected the
> > address of a friend in Vancouver to whom I shipped something before
> > because I happened to be there and it was faster to get it there. I
> > double tapped on the line that showed his name/address and Voiceover
> > spoke it and said "checked", then after I did that I had a "Ship to this
> > address" button as well as an "Edit" button right underneath, I double
> > tapped it and it immediately went on to the next step where I could
> > choose from Free Shipping or Standard Shipping.
> >
> > At that point I tapped the "Back" button since I didn't want to ship
> > this to him, I double tapped on the line that showed my name and address
> > and it again said "checked", then I had the "Ship to this address"
> > button on the next swipe right, I double tapped it and I got a message
> > that the item could not be shipped to the address. I had both a street
> > address and PO Box address in Line 1 and Line 2 respectively and I
> > assumed that maybe this was going to be shipped by courier and then of
> > course th

Re: amazon app, major bug

[Paul Richard McGann]

to all, 

yes, I cdan understand. same issue with brialle users. somehow, few did share 
with apple about the issues. and even the lady at apple store who is with me 
for monthly lesson, witnessed as she compares the situation when she switches 
to voiceover.in her apple watch that connects to my iphone. she saw what 
happened. she asked me if I could see search box and I said no. she studied 
voiceover and caught saying there is no search box and when she switched back 
to normal and she sawsearch box. then she switched back to voiceover, and no 
search box. 

she notified apple accessibilitiy team of what happened. apple team did want 
all of us blind and deafblind to notify amazon of this situation. the lady did 
notify and the guy for apple team did mention thathe received numbers of notes 
for blind people who said can’t see search box and he said team did notify 
amazon and amazon developers said they never hear from blind and deafblind. 
that is why apple needs you to act and notify amazon of this. 

rich


From: Don Breda 
Sent: Tuesday, August 09, 2016 6:57 AM
To: viphone@googlegroups.com 
Subject: Re: amazon app, major bug

I can verify this as well. It used to work but now I had to accomplish it from 
my pc.



Don







On 08-Aug-16 11:36 PM, englishride...@gmail.com wrote:

  I just tried shipping to another address than my default address using the 
latest version of the Amazon app, and I encountered not being able to proceed 
to the next step, just like some others in this thread. I've been able to do 
this before, though. I took the same exact, steps as you, Sieghard, and no 
dice. I double-tapped on the first line of the non-default address, then on the 
ship to this address button, but the next step never showed up. There was no 
continue button or anything, just the other addresses I have on my account. 
This is definitely a problem.


  Thanks,
  Ari

  On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca> wrote:


Hi Candie,

 

I finally decided to order an Anker batterie this morning and to test this 
all the way to the end where before I only went as far as the final button. At 
first when I came to the address screen, I selected the address of a friend in 
Vancouver to whom I shipped something before because I happened to be there and 
it was faster to get it there. I double tapped on the line that showed his 
name/address and Voiceover spoke it and said “checked”, then after I did that I 
had a “Ship to this address” button as well as an “Edit” button right 
underneath, I double tapped it and it immediately went on to the next step 
where I could choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship this 
to him, I double tapped on the line that showed my name and address and it 
again said “checked”, then I had the “Ship to this address” button on the next 
swipe right, I double tapped it and I got a message that the item could not be 
shipped to the address. I had both a street address and PO Box address in Line 
1 and Line 2 respectively and I assumed that maybe this was going to be shipped 
by courier and then of course they can’t ship to PO Boxes. I tapped OK to get 
rid of the message, then I was able to tap Edit and I removed the PO Box 
address from Line 2 of the address, then I tapped again n “Ship to this 
address” and now it went on to the next step. I was then actually asked for my 
billing address and to verify my credit card which it was explained was done 
when you enter a new address or edit an existing address. I did all that and 
was able to place my order without any problems.

 

I don’t want to say you guys are doing something wrong, but since most of 
the people who replied here said that it worked fine for them there is always a 
chance that you are missing something (no offense).

 

Regards,

Sieghard

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Candie Doy
Sent: Sunday, August 07, 2016 3:54 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

 

Hi. 

 

I also tried to place an order on my 6 Plus using the latest version of the 
Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
birthday present to my daughter. I also could not get beyond that screen, so I 
used Safari on my MBA to complete the order process. I tried the three-finger 
swipes to change pages and tapped anywhere I could think of to try to make it 
work. It simply would not.

 

Regards,

Candie

 

Candie D

Email

Facebook

Twitter

 

  On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:

   

  Hi Jed,

  I am still undecided as to whether this is a bug or just something 
strange going on with your phone since you and Kolby and apparently these two 
Apple people to whom yo

Re: amazon app, major bug

[Vicky Collins]

Lois, what happens if you add the item to your cart first, then view your cart, 
then hit the proceed to checkout button, then double tap on your name as you 
are reviewing the order, then tap on another shipping address and then double 
tap to select that new address? Are you then still able to find the ship to 
this address button? I'm now using iOS 9.3.4 and still can't find that button 
in this specific situation. Now, this of course, assumes that you have other 
addresses besides yours saved in your addressbook from having shipped to them 
in the past.

- Original Message -
From: Lois Butterfield  <lbutterfield...@gmail.com>
To: viphone@googlegroups.com
Date: Monday, August 8, 2016 8:36 pm
Subject: Re: amazon app, major bug

>
>
> Okay.  I do a search for the item.  I look at the choices and double tap on
> the one I want to order.  This is when I see the ship to button with my
> address.  I double tap that button.  Then, I double tap again my city.
> Then, I swipe right to find the add to cart button and double tap that.  At
> that point, I can tap the cart button near the top right.  Then, I find the
> check out button and double tap that.  You can then review your order.
> After that, swipe to find the place order button and tap that.
> 
> That is the way it works for me.
> 
> Good luck.
> 
> Lois
> 
> -Original Message- 
> From: Jed Barton
> Sent: Monday, August 08, 2016 7:11 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> ok, so explain to me exactly word for word how you are doing this.  When
> i 1st load the app, i see cart, so i click on that, and i can review the
> cart.  When i go all the way to the left i see,
> back button
> cart subtotal
> Then it lists the total.  I continue swiping right and it says
> proceed to checkout.
> So i click on that, and can't get any further.
> 
> On 8/8/2016 3:03 PM, Lois Butterfield wrote:
> > Hi,
> >
> > I just did it again, too.  I tapped on my shipping address, then I
> > tapped on my city.  I think this has to be done in order to proceed.  I
> > then could swipe to the add to cart.  After that, the cart button is in
> > the upper right area.  After you tap on that, you can swipe to the
> > checkout button.  The secret might be tapping on your shipping address,
> > then tapping on your city, then moving on.
> >
> > It might be worth a try.
> >
> > Take care,
> > Lois
> >
> >
> > ininF:ininSieghard Weitzel
> > ininSent:ininMonday, August 08, 2016 2:29 PM
> > *To:*viphone@googlegroups.com
> > ininSubject:ininRE: amazon app, major bug
> >
> >
> > Hi Candie,
> >
> >
> >
> > I finally decided to order an Anker batterie this morning and to test
> > this all the way to the end where before I only went as far as the final
> > button. At first when I came to the address screen, I selected the
> > address of a friend in Vancouver to whom I shipped something before
> > because I happened to be there and it was faster to get it there. I
> > double tapped on the line that showed his name/address and Voiceover
> > spoke it and said "checked", then after I did that I had a "Ship to this
> > address" button as well as an "Edit" button right underneath, I double
> > tapped it and it immediately went on to the next step where I could
> > choose from Free Shipping or Standard Shipping.
> >
> > At that point I tapped the "Back" button since I didn't want to ship
> > this to him, I double tapped on the line that showed my name and address
> > and it again said "checked", then I had the "Ship to this address"
> > button on the next swipe right, I double tapped it and I got a message
> > that the item could not be shipped to the address. I had both a street
> > address and PO Box address in Line 1 and Line 2 respectively and I
> > assumed that maybe this was going to be shipped by courier and then of
> > course they can't ship to PO Boxes. I tapped OK to get rid of the
> > message, then I was able to tap Edit and I removed the PO Box address
> > from Line 2 of the address, then I tapped again n "Ship to this address"
> > and now it went on to the next step. I was then actually asked for my
> > billing address and to verify my credit card which it was explained was
> > done when you enter a new address or edit an existing address. I did all
> > that and was able to place my order without any problems.
> >
> >
> >
> > I don't want to say you guys are doing something wrong, but since most
> > of the people who replied here said that it work

Re: amazon app, major bug

[Don Breda]

I can verify this as well. It used to work but now I had to accomplish 
it from my pc.



Don




On 08-Aug-16 11:36 PM, englishride...@gmail.com wrote:
I just tried shipping to another address than my default address using 
the latest version of the Amazon app, and I encountered not being able 
to proceed to the next step, just like some others in this thread. 
I've been able to do this before, though. I took the same exact, steps 
as you, Sieghard, and no dice. I double-tapped on the first line of 
the non-default address, then on the ship to this address button, but 
the next step never showed up. There was no continue button or 
anything, just the other addresses I have on my account. This is 
definitely a problem.



Thanks,
Ari

On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca 
<mailto:siegh...@live.ca>> wrote:



Hi Candie,

I finally decided to order an Anker batterie this morning and to test 
this all the way to the end where before I only went as far as the 
final button. At first when I came to the address screen, I selected 
the address of a friend in Vancouver to whom I shipped something 
before because I happened to be there and it was faster to get it 
there. I double tapped on the line that showed his name/address and 
Voiceover spoke it and said “checked”, then after I did that I had a 
“Ship to this address” button as well as an “Edit” button right 
underneath, I double tapped it and it immediately went on to the next 
step where I could choose from Free Shipping or Standard Shipping.


At that point I tapped the “Back” button since I didn’t want to ship 
this to him, I double tapped on the line that showed my name and 
address and it again said “checked”, then I had the “Ship to this 
address” button on the next swipe right, I double tapped it and I got 
a message that the item could not be shipped to the address. I had 
both a street address and PO Box address in Line 1 and Line 2 
respectively and I assumed that maybe this was going to be shipped by 
courier and then of course they can’t ship to PO Boxes. I tapped OK 
to get rid of the message, then I was able to tap Edit and I removed 
the PO Box address from Line 2 of the address, then I tapped again n 
“Ship to this address” and now it went on to the next step. I was 
then actually asked for my billing address and to verify my credit 
card which it was explained was done when you enter a new address or 
edit an existing address. I did all that and was able to place my 
order without any problems.


I don’t want to say you guys are doing something wrong, but since 
most of the people who replied here said that it worked fine for them 
there is always a chance that you are missing something (no offense).


Regards,

Sieghard

*From:*viphone@googlegroups.com <mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] *On Behalf Of *Candie Doy

*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* Re: amazon app, major bug

Hi.

I also tried to place an order on my 6 Plus using the latest version 
of the Amazon app and iOS 9.3.3. I wanted to change the shipping 
address to send a birthday present to my daughter. I also could not 
get beyond that screen, so I used Safari on my MBA to complete the 
order process. I tried the three-finger swipes to change pages and 
tapped anywhere I could think of to try to make it work. It simply 
would not.


Regards,

Candie

Candie D

Email <mailto:quietdreamer1...@hotmail.com>

Facebook <https://www.facebook.com/QuietDreamerCandie>

Twitter <https://twitter.com/CandaceDrmr>

On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca
<mailto:siegh...@live.ca>> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just
something strange going on with your phone since you and Kolby
and apparently these two Apple people to whom you spoke seem to
be the only ones who have a problem. I didn't count exactly, but
there must have been replies from at least a dozen people
including myself who apparently can use the app just fine. I
don't think you ever mentioned what phone you had. Have you tried
to swipe up (or down) with three fingers to see what Voiceover
says in terms of "Page 1 of 2" or "Page 2 of 3" etc.? I wonder if
tthis is somehow an issue where the "Ship to this address" button
is on page 1 whereas your focus is on page 2. I also can't
remember if you said, but which version of iOS are you on? Is it
the latest 9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
    To: viphone@googlegroups.com <mailto:viphone@googlegroup

Re: amazon app, major bug

[Jed Barton]

Well i'm glad i'm not the only 1.

On 8/8/2016 11:36 PM, englishride...@gmail.com wrote:

I just tried shipping to another address than my default address using
the latest version of the Amazon app, and I encountered not being able
to proceed to the next step, just like some others in this thread. I've
been able to do this before, though. I took the same exact, steps as
you, Sieghard, and no dice. I double-tapped on the first line of the
non-default address, then on the ship to this address button, but the
next step never showed up. There was no continue button or anything,
just the other addresses I have on my account. This is definitely a problem.


Thanks,
Ari

On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca
<mailto:siegh...@live.ca>> wrote:


Hi Candie,



I finally decided to order an Anker batterie this morning and to test
this all the way to the end where before I only went as far as the
final button. At first when I came to the address screen, I selected
the address of a friend in Vancouver to whom I shipped something
before because I happened to be there and it was faster to get it
there. I double tapped on the line that showed his name/address and
Voiceover spoke it and said “checked”, then after I did that I had a
“Ship to this address” button as well as an “Edit” button right
underneath, I double tapped it and it immediately went on to the next
step where I could choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship
this to him, I double tapped on the line that showed my name and
address and it again said “checked”, then I had the “Ship to this
address” button on the next swipe right, I double tapped it and I got
a message that the item could not be shipped to the address. I had
both a street address and PO Box address in Line 1 and Line 2
respectively and I assumed that maybe this was going to be shipped by
courier and then of course they can’t ship to PO Boxes. I tapped OK to
get rid of the message, then I was able to tap Edit and I removed the
PO Box address from Line 2 of the address, then I tapped again n “Ship
to this address” and now it went on to the next step. I was then
actually asked for my billing address and to verify my credit card
which it was explained was done when you enter a new address or edit
an existing address. I did all that and was able to place my order
without any problems.



I don’t want to say you guys are doing something wrong, but since most
of the people who replied here said that it worked fine for them there
is always a chance that you are missing something (no offense).



Regards,

Sieghard



*From:*viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] *On Behalf Of *Candie Doy
*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com <mailto:viphone@googlegroups.com>
*Subject:* Re: amazon app, major bug



Hi.



I also tried to place an order on my 6 Plus using the latest version
of the Amazon app and iOS 9.3.3. I wanted to change the shipping
address to send a birthday present to my daughter. I also could not
get beyond that screen, so I used Safari on my MBA to complete the
order process. I tried the three-finger swipes to change pages and
tapped anywhere I could think of to try to make it work. It simply
would not.



Regards,

Candie



Candie D

Email <mailto:quietdreamer1...@hotmail.com>

Facebook <https://www.facebook.com/QuietDreamerCandie>

Twitter <https://twitter.com/CandaceDrmr>



On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca
<mailto:siegh...@live.ca>> wrote:



Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and
apparently these two Apple people to whom you spoke seem to be the
only ones who have a problem. I didn't count exactly, but there
must have been replies from at least a dozen people including
myself who apparently can use the app just fine. I don't think you
ever mentioned what phone you had. Have you tried to swipe up (or
down) with three fingers to see what Voiceover says in terms of
"Page 1 of 2" or "Page 2 of 3" etc.? I wonder if tthis is somehow
an issue where the "Ship to this address" button is on page 1
whereas your focus is on page 2. I also can't remember if you
said, but which version of iOS are you on? Is it the latest 9.3.4,
an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
    To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.

RE: amazon app, major bug

[Sieghard Weitzel]

A strange problem since it works for many and not for others. Have any of you 
who ddo have this problem contact Amazon about this?

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
englishride...@gmail.com
Sent: Monday, August 8, 2016 8:36 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

I just tried shipping to another address than my default address using the 
latest version of the Amazon app, and I encountered not being able to proceed 
to the next step, just like some others in this thread. I've been able to do 
this before, though. I took the same exact, steps as you, Sieghard, and no 
dice. I double-tapped on the first line of the non-default address, then on the 
ship to this address button, but the next step never showed up. There was no 
continue button or anything, just the other addresses I have on my account. 
This is definitely a problem.


Thanks,
Ari

On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:
Hi Candie,

I finally decided to order an Anker batterie this morning and to test this all 
the way to the end where before I only went as far as the final button. At 
first when I came to the address screen, I selected the address of a friend in 
Vancouver to whom I shipped something before because I happened to be there and 
it was faster to get it there. I double tapped on the line that showed his 
name/address and Voiceover spoke it and said “checked”, then after I did that I 
had a “Ship to this address” button as well as an “Edit” button right 
underneath, I double tapped it and it immediately went on to the next step 
where I could choose from Free Shipping or Standard Shipping.
At that point I tapped the “Back” button since I didn’t want to ship this to 
him, I double tapped on the line that showed my name and address and it again 
said “checked”, then I had the “Ship to this address” button on the next swipe 
right, I double tapped it and I got a message that the item could not be 
shipped to the address. I had both a street address and PO Box address in Line 
1 and Line 2 respectively and I assumed that maybe this was going to be shipped 
by courier and then of course they can’t ship to PO Boxes. I tapped OK to get 
rid of the message, then I was able to tap Edit and I removed the PO Box 
address from Line 2 of the address, then I tapped again n “Ship to this 
address” and now it went on to the next step. I was then actually asked for my 
billing address and to verify my credit card which it was explained was done 
when you enter a new address or edit an existing address. I did all that and 
was able to place my order without any problems.

I don’t want to say you guys are doing something wrong, but since most of the 
people who replied here said that it worked fine for them there is always a 
chance that you are missing something (no offense).

Regards,
Sieghard

From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Candie Doy
Sent: Sunday, August 07, 2016 3:54 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Hi.

I also tried to place an order on my 6 Plus using the latest version of the 
Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
birthday present to my daughter. I also could not get beyond that screen, so I 
used Safari on my MBA to complete the order process. I tried the three-finger 
swipes to change pages and tapped anywhere I could think of to try to make it 
work. It simply would not.

Regards,
Candie

Candie D
Email<mailto:quietdreamer1...@hotmail.com>
Facebook<https://www.facebook.com/QuietDreamerCandie>
Twitter<https://twitter.com/CandaceDrmr>

On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just something strange 
going on with your phone since you and Kolby and apparently these two Apple 
people to whom you spoke seem to be the only ones who have a problem. I didn't 
count exactly, but there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine. I don't think you 
ever mentioned what phone you had. Have you tried to swipe up (or down) with 
three fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 2 
of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2. I also can't 
remember if you said, but which version of iOS are you on? Is it the latest 
9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Sat

Re: amazon app, major bug

[englishrider91]

I just tried shipping to another address than my default address using the 
latest version of the Amazon app, and I encountered not being able to proceed 
to the next step, just like some others in this thread. I've been able to do 
this before, though. I took the same exact, steps as you, Sieghard, and no 
dice. I double-tapped on the first line of the non-default address, then on the 
ship to this address button, but the next step never showed up. There was no 
continue button or anything, just the other addresses I have on my account. 
This is definitely a problem.


Thanks,
Ari

> On Aug 8, 2016, at 11:29 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
> 
> Hi Candie,
>  
> I finally decided to order an Anker batterie this morning and to test this 
> all the way to the end where before I only went as far as the final button. 
> At first when I came to the address screen, I selected the address of a 
> friend in Vancouver to whom I shipped something before because I happened to 
> be there and it was faster to get it there. I double tapped on the line that 
> showed his name/address and Voiceover spoke it and said “checked”, then after 
> I did that I had a “Ship to this address” button as well as an “Edit” button 
> right underneath, I double tapped it and it immediately went on to the next 
> step where I could choose from Free Shipping or Standard Shipping.
> At that point I tapped the “Back” button since I didn’t want to ship this to 
> him, I double tapped on the line that showed my name and address and it again 
> said “checked”, then I had the “Ship to this address” button on the next 
> swipe right, I double tapped it and I got a message that the item could not 
> be shipped to the address. I had both a street address and PO Box address in 
> Line 1 and Line 2 respectively and I assumed that maybe this was going to be 
> shipped by courier and then of course they can’t ship to PO Boxes. I tapped 
> OK to get rid of the message, then I was able to tap Edit and I removed the 
> PO Box address from Line 2 of the address, then I tapped again n “Ship to 
> this address” and now it went on to the next step. I was then actually asked 
> for my billing address and to verify my credit card which it was explained 
> was done when you enter a new address or edit an existing address. I did all 
> that and was able to place my order without any problems.
>  
> I don’t want to say you guys are doing something wrong, but since most of the 
> people who replied here said that it worked fine for them there is always a 
> chance that you are missing something (no offense).
>  
> Regards,
> Sieghard
>  
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Candie Doy
> Sent: Sunday, August 07, 2016 3:54 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
>  
> Hi.
>  
> I also tried to place an order on my 6 Plus using the latest version of the 
> Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
> birthday present to my daughter. I also could not get beyond that screen, so 
> I used Safari on my MBA to complete the order process. I tried the 
> three-finger swipes to change pages and tapped anywhere I could think of to 
> try to make it work. It simply would not.
>  
> Regards,
> Candie
>  
> Candie D
> Email
> Facebook
> Twitter
>  
> On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:
>  
> Hi Jed,
> 
> I am still undecided as to whether this is a bug or just something strange 
> going on with your phone since you and Kolby and apparently these two Apple 
> people to whom you spoke seem to be the only ones who have a problem. I 
> didn't count exactly, but there must have been replies from at least a dozen 
> people including myself who apparently can use the app just fine. I don't 
> think you ever mentioned what phone you had. Have you tried to swipe up (or 
> down) with three fingers to see what Voiceover says in terms of "Page 1 of 2" 
> or "Page 2 of 3" etc.? I wonder if tthis is somehow an issue where the "Ship 
> to this address" button is on page 1 whereas your focus is on page 2. I also 
> can't remember if you said, but which version of iOS are you on? Is it the 
> latest 9.3.4, an earlier version or iOS 10 Beta?
> 
> 
> Regards,
> Sieghard
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jed Barton
> Sent: Saturday, August 6, 2016 5:24 AM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
> time.  I got lucky, they both tried it with voiceover and the sa

Re: amazon app, major bug

[Jed Barton]

nope, still no go.  This is rediculous.


On 8/8/2016 8:36 PM, Lois Butterfield wrote:

Okay.  I do a search for the item.  I look at the choices and double tap on
the one I want to order.  This is when I see the ship to button with my
address.  I double tap that button.  Then, I double tap again my city.
Then, I swipe right to find the add to cart button and double tap that.  At
that point, I can tap the cart button near the top right.  Then, I find the
check out button and double tap that.  You can then review your order.
After that, swipe to find the place order button and tap that.

That is the way it works for me.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Monday, August 08, 2016 7:11 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

ok, so explain to me exactly word for word how you are doing this.  When
i 1st load the app, i see cart, so i click on that, and i can review the
cart.  When i go all the way to the left i see,
back button
cart subtotal
Then it lists the total.  I continue swiping right and it says
proceed to checkout.
So i click on that, and can't get any further.

On 8/8/2016 3:03 PM, Lois Butterfield wrote:

Hi,

I just did it again, too.  I tapped on my shipping address, then I
tapped on my city.  I think this has to be done in order to proceed.  I
then could swipe to the add to cart.  After that, the cart button is in
the upper right area.  After you tap on that, you can swipe to the
checkout button.  The secret might be tapping on your shipping address,
then tapping on your city, then moving on.

It might be worth a try.

Take care,
Lois


*From:*Sieghard Weitzel
*Sent:*Monday, August 08, 2016 2:29 PM
*To:*viphone@googlegroups.com
*Subject:*RE: amazon app, major bug


Hi Candie,



I finally decided to order an Anker batterie this morning and to test
this all the way to the end where before I only went as far as the final
button. At first when I came to the address screen, I selected the
address of a friend in Vancouver to whom I shipped something before
because I happened to be there and it was faster to get it there. I
double tapped on the line that showed his name/address and Voiceover
spoke it and said “checked”, then after I did that I had a “Ship to this
address” button as well as an “Edit” button right underneath, I double
tapped it and it immediately went on to the next step where I could
choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship
this to him, I double tapped on the line that showed my name and address
and it again said “checked”, then I had the “Ship to this address”
button on the next swipe right, I double tapped it and I got a message
that the item could not be shipped to the address. I had both a street
address and PO Box address in Line 1 and Line 2 respectively and I
assumed that maybe this was going to be shipped by courier and then of
course they can’t ship to PO Boxes. I tapped OK to get rid of the
message, then I was able to tap Edit and I removed the PO Box address
from Line 2 of the address, then I tapped again n “Ship to this address”
and now it went on to the next step. I was then actually asked for my
billing address and to verify my credit card which it was explained was
done when you enter a new address or edit an existing address. I did all
that and was able to place my order without any problems.



I don’t want to say you guys are doing something wrong, but since most
of the people who replied here said that it worked fine for them there
is always a chance that you are missing something (no offense).



Regards,

Sieghard



*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Candie Doy
*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com
*Subject:* Re: amazon app, major bug



Hi.



I also tried to place an order on my 6 Plus using the latest version of
the Amazon app and iOS 9.3.3. I wanted to change the shipping address to
send a birthday present to my daughter. I also could not get beyond that
screen, so I used Safari on my MBA to complete the order process. I
tried the three-finger swipes to change pages and tapped anywhere I
could think of to try to make it work. It simply would not.



Regards,

Candie



Candie D

Email

Facebook

Twitter



On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:



Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and apparently
these two Apple people to whom you spoke seem to be the only ones
who have a problem. I didn't count exactly, but there must have been
replies from at least a dozen people including myself who apparently
can use the app just fine. I don't think you ever mentioned what
phone you had. Have you tried to swipe up (or down) with three
fingers to see what Voiceover says in terms of "

Re: amazon app, major bug

[Lois Butterfield]

Okay.  I do a search for the item.  I look at the choices and double tap on
the one I want to order.  This is when I see the ship to button with my
address.  I double tap that button.  Then, I double tap again my city.
Then, I swipe right to find the add to cart button and double tap that.  At
that point, I can tap the cart button near the top right.  Then, I find the
check out button and double tap that.  You can then review your order.
After that, swipe to find the place order button and tap that.

That is the way it works for me.

Good luck.

Lois

-Original Message- 
From: Jed Barton

Sent: Monday, August 08, 2016 7:11 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

ok, so explain to me exactly word for word how you are doing this.  When
i 1st load the app, i see cart, so i click on that, and i can review the
cart.  When i go all the way to the left i see,
back button
cart subtotal
Then it lists the total.  I continue swiping right and it says
proceed to checkout.
So i click on that, and can't get any further.

On 8/8/2016 3:03 PM, Lois Butterfield wrote:

Hi,

I just did it again, too.  I tapped on my shipping address, then I
tapped on my city.  I think this has to be done in order to proceed.  I
then could swipe to the add to cart.  After that, the cart button is in
the upper right area.  After you tap on that, you can swipe to the
checkout button.  The secret might be tapping on your shipping address,
then tapping on your city, then moving on.

It might be worth a try.

Take care,
Lois


*From:*Sieghard Weitzel
*Sent:*Monday, August 08, 2016 2:29 PM
*To:*viphone@googlegroups.com
*Subject:*RE: amazon app, major bug


Hi Candie,



I finally decided to order an Anker batterie this morning and to test
this all the way to the end where before I only went as far as the final
button. At first when I came to the address screen, I selected the
address of a friend in Vancouver to whom I shipped something before
because I happened to be there and it was faster to get it there. I
double tapped on the line that showed his name/address and Voiceover
spoke it and said “checked”, then after I did that I had a “Ship to this
address” button as well as an “Edit” button right underneath, I double
tapped it and it immediately went on to the next step where I could
choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship
this to him, I double tapped on the line that showed my name and address
and it again said “checked”, then I had the “Ship to this address”
button on the next swipe right, I double tapped it and I got a message
that the item could not be shipped to the address. I had both a street
address and PO Box address in Line 1 and Line 2 respectively and I
assumed that maybe this was going to be shipped by courier and then of
course they can’t ship to PO Boxes. I tapped OK to get rid of the
message, then I was able to tap Edit and I removed the PO Box address
from Line 2 of the address, then I tapped again n “Ship to this address”
and now it went on to the next step. I was then actually asked for my
billing address and to verify my credit card which it was explained was
done when you enter a new address or edit an existing address. I did all
that and was able to place my order without any problems.



I don’t want to say you guys are doing something wrong, but since most
of the people who replied here said that it worked fine for them there
is always a chance that you are missing something (no offense).



Regards,

Sieghard



*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Candie Doy
*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com
*Subject:* Re: amazon app, major bug



Hi.



I also tried to place an order on my 6 Plus using the latest version of
the Amazon app and iOS 9.3.3. I wanted to change the shipping address to
send a birthday present to my daughter. I also could not get beyond that
screen, so I used Safari on my MBA to complete the order process. I
tried the three-finger swipes to change pages and tapped anywhere I
could think of to try to make it work. It simply would not.



Regards,

Candie



Candie D

Email

Facebook

Twitter



On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:



Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and apparently
these two Apple people to whom you spoke seem to be the only ones
who have a problem. I didn't count exactly, but there must have been
replies from at least a dozen people including myself who apparently
can use the app just fine. I don't think you ever mentioned what
phone you had. Have you tried to swipe up (or down) with three
fingers to see what Voiceover says in terms of "Page 1 of 2" or
"Page 2 of 3" etc.? I wonder if tthis is somehow an

Re: amazon app, major bug

[Jed Barton]

ok, so explain to me exactly word for word how you are doing this.  When 
i 1st load the app, i see cart, so i click on that, and i can review the 
cart.  When i go all the way to the left i see,

back button
cart subtotal
Then it lists the total.  I continue swiping right and it says
proceed to checkout.
So i click on that, and can't get any further.

On 8/8/2016 3:03 PM, Lois Butterfield wrote:

Hi,

I just did it again, too.  I tapped on my shipping address, then I
tapped on my city.  I think this has to be done in order to proceed.  I
then could swipe to the add to cart.  After that, the cart button is in
the upper right area.  After you tap on that, you can swipe to the
checkout button.  The secret might be tapping on your shipping address,
then tapping on your city, then moving on.

It might be worth a try.

Take care,
Lois


*From:*Sieghard Weitzel
*Sent:*Monday, August 08, 2016 2:29 PM
*To:*viphone@googlegroups.com
*Subject:*RE: amazon app, major bug


Hi Candie,



I finally decided to order an Anker batterie this morning and to test
this all the way to the end where before I only went as far as the final
button. At first when I came to the address screen, I selected the
address of a friend in Vancouver to whom I shipped something before
because I happened to be there and it was faster to get it there. I
double tapped on the line that showed his name/address and Voiceover
spoke it and said “checked”, then after I did that I had a “Ship to this
address” button as well as an “Edit” button right underneath, I double
tapped it and it immediately went on to the next step where I could
choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship
this to him, I double tapped on the line that showed my name and address
and it again said “checked”, then I had the “Ship to this address”
button on the next swipe right, I double tapped it and I got a message
that the item could not be shipped to the address. I had both a street
address and PO Box address in Line 1 and Line 2 respectively and I
assumed that maybe this was going to be shipped by courier and then of
course they can’t ship to PO Boxes. I tapped OK to get rid of the
message, then I was able to tap Edit and I removed the PO Box address
from Line 2 of the address, then I tapped again n “Ship to this address”
and now it went on to the next step. I was then actually asked for my
billing address and to verify my credit card which it was explained was
done when you enter a new address or edit an existing address. I did all
that and was able to place my order without any problems.



I don’t want to say you guys are doing something wrong, but since most
of the people who replied here said that it worked fine for them there
is always a chance that you are missing something (no offense).



Regards,

Sieghard



*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Candie Doy
*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com
*Subject:* Re: amazon app, major bug



Hi.



I also tried to place an order on my 6 Plus using the latest version of
the Amazon app and iOS 9.3.3. I wanted to change the shipping address to
send a birthday present to my daughter. I also could not get beyond that
screen, so I used Safari on my MBA to complete the order process. I
tried the three-finger swipes to change pages and tapped anywhere I
could think of to try to make it work. It simply would not.



Regards,

Candie



Candie D

Email

Facebook

Twitter



On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:



Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and apparently
these two Apple people to whom you spoke seem to be the only ones
who have a problem. I didn't count exactly, but there must have been
replies from at least a dozen people including myself who apparently
can use the app just fine. I don't think you ever mentioned what
phone you had. Have you tried to swipe up (or down) with three
fingers to see what Voiceover says in terms of "Page 1 of 2" or
"Page 2 of 3" etc.? I wonder if tthis is somehow an issue where the
"Ship to this address" button is on page 1 whereas your focus is on
page 2. I also can't remember if you said, but which version of iOS
are you on? Is it the latest 9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com
    Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it
all the time.  I got lucky, they both tried it with voiceover and
the same results.
I placed an or

Re: amazon app, major bug

[Jed Barton]

i even had someone look at it visually, and they said that i was 
clicking on the right button, but something is happening.  I just can't 
pin it down.  It quite honestly doesn't make any sense.  I even went so 
far as to delete the app, and re-install it, and same thing  Any ideas?


On 8/8/2016 2:29 PM, Sieghard Weitzel wrote:

Hi Candie,



I finally decided to order an Anker batterie this morning and to test
this all the way to the end where before I only went as far as the final
button. At first when I came to the address screen, I selected the
address of a friend in Vancouver to whom I shipped something before
because I happened to be there and it was faster to get it there. I
double tapped on the line that showed his name/address and Voiceover
spoke it and said “checked”, then after I did that I had a “Ship to this
address” button as well as an “Edit” button right underneath, I double
tapped it and it immediately went on to the next step where I could
choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship
this to him, I double tapped on the line that showed my name and address
and it again said “checked”, then I had the “Ship to this address”
button on the next swipe right, I double tapped it and I got a message
that the item could not be shipped to the address. I had both a street
address and PO Box address in Line 1 and Line 2 respectively and I
assumed that maybe this was going to be shipped by courier and then of
course they can’t ship to PO Boxes. I tapped OK to get rid of the
message, then I was able to tap Edit and I removed the PO Box address
from Line 2 of the address, then I tapped again n “Ship to this address”
and now it went on to the next step. I was then actually asked for my
billing address and to verify my credit card which it was explained was
done when you enter a new address or edit an existing address. I did all
that and was able to place my order without any problems.



I don’t want to say you guys are doing something wrong, but since most
of the people who replied here said that it worked fine for them there
is always a chance that you are missing something (no offense).



Regards,

Sieghard



*From:*viphone@googlegroups.com [mailto:viphone@googlegroups.com] *On
Behalf Of *Candie Doy
*Sent:* Sunday, August 07, 2016 3:54 PM
*To:* viphone@googlegroups.com
*Subject:* Re: amazon app, major bug



Hi.



I also tried to place an order on my 6 Plus using the latest version of
the Amazon app and iOS 9.3.3. I wanted to change the shipping address to
send a birthday present to my daughter. I also could not get beyond that
screen, so I used Safari on my MBA to complete the order process. I
tried the three-finger swipes to change pages and tapped anywhere I
could think of to try to make it work. It simply would not.



Regards,

Candie



Candie D

Email <mailto:quietdreamer1...@hotmail.com>

Facebook <https://www.facebook.com/QuietDreamerCandie>

Twitter <https://twitter.com/CandaceDrmr>



On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca
<mailto:siegh...@live.ca>> wrote:



Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and apparently
these two Apple people to whom you spoke seem to be the only ones
who have a problem. I didn't count exactly, but there must have been
replies from at least a dozen people including myself who apparently
can use the app just fine. I don't think you ever mentioned what
phone you had. Have you tried to swipe up (or down) with three
fingers to see what Voiceover says in terms of "Page 1 of 2" or
"Page 2 of 3" etc.? I wonder if tthis is somehow an issue where the
"Ship to this address" button is on page 1 whereas your focus is on
page 2. I also can't remember if you said, but which version of iOS
are you on? Is it the latest 9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com <mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it
all the time.  I got lucky, they both tried it with voiceover and
the same results.
I placed an order on the pc with no problem.  It's certainly an app
issue.

On 8/6/2016 3:09 AM, M. Taylor wrote:

Hello Jed,

You know, I've been following this thread and a couple of things
come to mind:

Have you attempted to place an order from a desktop web browser,
lately?  I'm starting to wonder if there is something amiss with
your actual Amazon ac

Re: amazon app, major bug

[Lois Butterfield]

Hi,

I just did it again, too.  I tapped on my shipping address, then I tapped on my 
city.  I think this has to be done in order to proceed.  I then could swipe to 
the add to cart.  After that, the cart button is in the upper right area.  
After you tap on that, you can swipe to the checkout button.  The secret might 
be tapping on your shipping address, then tapping on your city, then moving on.

It might be worth a try.

Take care,
Lois


From: Sieghard Weitzel 
Sent: Monday, August 08, 2016 2:29 PM
To: viphone@googlegroups.com 
Subject: RE: amazon app, major bug

Hi Candie,



I finally decided to order an Anker batterie this morning and to test this all 
the way to the end where before I only went as far as the final button. At 
first when I came to the address screen, I selected the address of a friend in 
Vancouver to whom I shipped something before because I happened to be there and 
it was faster to get it there. I double tapped on the line that showed his 
name/address and Voiceover spoke it and said “checked”, then after I did that I 
had a “Ship to this address” button as well as an “Edit” button right 
underneath, I double tapped it and it immediately went on to the next step 
where I could choose from Free Shipping or Standard Shipping.

At that point I tapped the “Back” button since I didn’t want to ship this to 
him, I double tapped on the line that showed my name and address and it again 
said “checked”, then I had the “Ship to this address” button on the next swipe 
right, I double tapped it and I got a message that the item could not be 
shipped to the address. I had both a street address and PO Box address in Line 
1 and Line 2 respectively and I assumed that maybe this was going to be shipped 
by courier and then of course they can’t ship to PO Boxes. I tapped OK to get 
rid of the message, then I was able to tap Edit and I removed the PO Box 
address from Line 2 of the address, then I tapped again n “Ship to this 
address” and now it went on to the next step. I was then actually asked for my 
billing address and to verify my credit card which it was explained was done 
when you enter a new address or edit an existing address. I did all that and 
was able to place my order without any problems.



I don’t want to say you guys are doing something wrong, but since most of the 
people who replied here said that it worked fine for them there is always a 
chance that you are missing something (no offense).



Regards,

Sieghard



From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Candie Doy
Sent: Sunday, August 07, 2016 3:54 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug



Hi. 



I also tried to place an order on my 6 Plus using the latest version of the 
Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
birthday present to my daughter. I also could not get beyond that screen, so I 
used Safari on my MBA to complete the order process. I tried the three-finger 
swipes to change pages and tapped anywhere I could think of to try to make it 
work. It simply would not.



Regards,

Candie



Candie D

Email

Facebook

Twitter



  On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel <siegh...@live.ca> wrote:



  Hi Jed,

  I am still undecided as to whether this is a bug or just something strange 
going on with your phone since you and Kolby and apparently these two Apple 
people to whom you spoke seem to be the only ones who have a problem. I didn't 
count exactly, but there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine. I don't think you 
ever mentioned what phone you had. Have you tried to swipe up (or down) with 
three fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 2 
of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2. I also can't 
remember if you said, but which version of iOS are you on? Is it the latest 
9.3.4, an earlier version or iOS 10 Beta?


  Regards,
  Sieghard

  -Original Message-
  From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
  Sent: Saturday, August 6, 2016 5:24 AM
  To: viphone@googlegroups.com
  Subject: Re: amazon app, major bug

  Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
  I placed an order on the pc with no problem.  It's certainly an app issue.

  On 8/6/2016 3:09 AM, M. Taylor wrote:



Hello Jed,

You know, I've been following this thread and a couple of things come to 
mind:

Have you attempted to place an order from a desktop web browser, lately?  
I'm starting to wonder if there is something amiss with your actual Amazon 
account.

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe 

RE: amazon app, major bug

[Sieghard Weitzel]

Hi Candie,

I finally decided to order an Anker batterie this morning and to test this all 
the way to the end where before I only went as far as the final button. At 
first when I came to the address screen, I selected the address of a friend in 
Vancouver to whom I shipped something before because I happened to be there and 
it was faster to get it there. I double tapped on the line that showed his 
name/address and Voiceover spoke it and said “checked”, then after I did that I 
had a “Ship to this address” button as well as an “Edit” button right 
underneath, I double tapped it and it immediately went on to the next step 
where I could choose from Free Shipping or Standard Shipping.
At that point I tapped the “Back” button since I didn’t want to ship this to 
him, I double tapped on the line that showed my name and address and it again 
said “checked”, then I had the “Ship to this address” button on the next swipe 
right, I double tapped it and I got a message that the item could not be 
shipped to the address. I had both a street address and PO Box address in Line 
1 and Line 2 respectively and I assumed that maybe this was going to be shipped 
by courier and then of course they can’t ship to PO Boxes. I tapped OK to get 
rid of the message, then I was able to tap Edit and I removed the PO Box 
address from Line 2 of the address, then I tapped again n “Ship to this 
address” and now it went on to the next step. I was then actually asked for my 
billing address and to verify my credit card which it was explained was done 
when you enter a new address or edit an existing address. I did all that and 
was able to place my order without any problems.

I don’t want to say you guys are doing something wrong, but since most of the 
people who replied here said that it worked fine for them there is always a 
chance that you are missing something (no offense).

Regards,
Sieghard

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Candie Doy
Sent: Sunday, August 07, 2016 3:54 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hi.

I also tried to place an order on my 6 Plus using the latest version of the 
Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
birthday present to my daughter. I also could not get beyond that screen, so I 
used Safari on my MBA to complete the order process. I tried the three-finger 
swipes to change pages and tapped anywhere I could think of to try to make it 
work. It simply would not.

Regards,
Candie

Candie D
Email<mailto:quietdreamer1...@hotmail.com>
Facebook<https://www.facebook.com/QuietDreamerCandie>
Twitter<https://twitter.com/CandaceDrmr>

On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just something strange 
going on with your phone since you and Kolby and apparently these two Apple 
people to whom you spoke seem to be the only ones who have a problem. I didn't 
count exactly, but there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine. I don't think you 
ever mentioned what phone you had. Have you tried to swipe up (or down) with 
three fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 2 
of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2. I also can't 
remember if you said, but which version of iOS are you on? Is it the latest 
9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
I placed an order on the pc with no problem.  It's certainly an app issue.

On 8/6/2016 3:09 AM, M. Taylor wrote:

Hello Jed,

You know, I've been following this thread and a couple of things come to mind:

Have you attempted to place an order from a desktop web browser, lately?  I'm 
starting to wonder if there is something amiss with your actual Amazon account.

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.

This is to say, in order to confirm such a problem, the Apple rep would have to 
(1) download the app, (2) login to an Amazon account, (3) locate a product, (4) 
have/create payment methods, billing address, shipping addresses etc, (5) and 
attempt to place an order.  While this is certainly possible, I don't rec

Re: amazon app, major bug

[Candie Doy]

Hi.

I also tried to place an order on my 6 Plus using the latest version of the 
Amazon app and iOS 9.3.3. I wanted to change the shipping address to send a 
birthday present to my daughter. I also could not get beyond that screen, so I 
used Safari on my MBA to complete the order process. I tried the three-finger 
swipes to change pages and tapped anywhere I could think of to try to make it 
work. It simply would not.

Regards,
Candie

Candie D
Email<mailto:quietdreamer1...@hotmail.com>
Facebook<https://www.facebook.com/QuietDreamerCandie>
Twitter<https://twitter.com/CandaceDrmr>

On 6 Aug 2016, at 3:43 pm, Sieghard Weitzel 
<siegh...@live.ca<mailto:siegh...@live.ca>> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just something strange 
going on with your phone since you and Kolby and apparently these two Apple 
people to whom you spoke seem to be the only ones who have a problem. I didn't 
count exactly, but there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine. I don't think you 
ever mentioned what phone you had. Have you tried to swipe up (or down) with 
three fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 2 
of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2. I also can't 
remember if you said, but which version of iOS are you on? Is it the latest 
9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
I placed an order on the pc with no problem.  It's certainly an app issue.

On 8/6/2016 3:09 AM, M. Taylor wrote:
Hello Jed,

You know, I've been following this thread and a couple of things come to mind:

Have you attempted to place an order from a desktop web browser, lately?  I'm 
starting to wonder if there is something amiss with your actual Amazon account.

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.

This is to say, in order to confirm such a problem, the Apple rep would have to 
(1) download the app, (2) login to an Amazon account, (3) locate a product, (4) 
have/create payment methods, billing address, shipping addresses etc, (5) and 
attempt to place an order.  While this is certainly possible, I don't recall 
any Apple rep being so involved, especially where a third party app is 
concerned.  I suppose it is possible that you gave the rep your login 
credentials but, again, I cannot imagine an Apple rep accepting them if for no 
other than security concerns for your privacy.

Having said all this, the problem still remains that you cannot complete an 
Amazon order.

Have you changed the default display configuration on your device?  This is to 
say, it is possible, that such modifications, assuming they are extreme enough, 
could corrupt the apps display aspect ratio and, consequently, prevent 
VoiceOver from properly focusing on available buttons.

I suggest that you explore all of the device's display settings and make 
certain that everything is set to the default parameters--especially the screen 
size and font size.

Also, if you have a plus size device, make certain that the Reach ability 
feature is disabled.

One more thing, assuming that the display settings have not been modified, the 
next troubleshooting step I would take would be to find a sighted person, 
disable VoiceOver, and see if the sighted person can move forward with the 
purchasing process.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com<mailto:viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you can no 
longer get past the address.  Basicly, the button that says select this address 
button, you an no longer double tap on it, it does nothing.

On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
What's on the screen before the problematic one? You may have said
earlier, but I forgot. Keith

-Original Message-
From: viphone@googlegroups.com<mailto:viphone@googlegroups.com> 
[mailto:viphone@googlegroups.com] 

Re: amazon app, major bug

[Jed Barton]

well there's obviously an issue if others are having it, including apple 
accessibility


On 8/6/2016 9:53 AM, Robert stigile wrote:

hi
there is nothing wromg with the Amazon app
i have purchased over five products in the last three days with no issues


Sent from my iPhone


On Aug 6, 2016, at 5:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
I placed an order on the pc with no problem.  It's certainly an app issue.


On 8/6/2016 3:09 AM, M. Taylor wrote:
Hello Jed,

You know, I've been following this thread and a couple of things come to mind:

Have you attempted to place an order from a desktop web browser, lately?  I'm 
starting to wonder if there is something amiss with your actual Amazon account.

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.

This is to say, in order to confirm such a problem, the Apple rep would have to 
(1) download the app, (2) login to an Amazon account, (3) locate a product, (4) 
have/create payment methods, billing address, shipping addresses etc, (5) and 
attempt to place an order.  While this is certainly possible, I don't recall 
any Apple rep being so involved, especially where a third party app is 
concerned.  I suppose it is possible that you gave the rep your login 
credentials but, again, I cannot imagine an Apple rep accepting them if for no 
other than security concerns for your privacy.

Having said all this, the problem still remains that you cannot complete an 
Amazon order.

Have you changed the default display configuration on your device?  This is to 
say, it is possible, that such modifications, assuming they are extreme enough, 
could corrupt the apps display aspect ratio and, consequently, prevent 
VoiceOver from properly focusing on available buttons.

I suggest that you explore all of the device's display settings and make 
certain that everything is set to the default parameters--especially the screen 
size and font size.

Also, if you have a plus size device, make certain that the Reach ability 
feature is disabled.

One more thing, assuming that the display settings have not been modified, the 
next troubleshooting step I would take would be to find a sighted person, 
disable VoiceOver, and see if the sighted person can move forward with the 
purchasing process.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you can no 
longer get past the address.  Basicly, the button that says select this address 
button, you an no longer double tap on it, it does nothing.


On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
What's on the screen before the problematic one? You may have said
earlier, but I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded the 
app!


On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:
I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes


On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> wrote:

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.
Can anyone try it to see if they are having the same problem?  Where
it appears to get stuck, it says ship to this address button.  I
double tap on it, and you can't get any further.  Can you guys run
some tests to see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the

Re: amazon app, major bug

[Robert stigile]

hi
there is nothing wromg with the Amazon app
i have purchased over five products in the last three days with no issues


Sent from my iPhone

> On Aug 6, 2016, at 5:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
> 
> Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
> time.  I got lucky, they both tried it with voiceover and the same results.
> I placed an order on the pc with no problem.  It's certainly an app issue.
> 
>> On 8/6/2016 3:09 AM, M. Taylor wrote:
>> Hello Jed,
>> 
>> You know, I've been following this thread and a couple of things come to 
>> mind:
>> 
>> Have you attempted to place an order from a desktop web browser, lately?  
>> I'm starting to wonder if there is something amiss with your actual Amazon 
>> account.
>> 
>> To be honest, and I don't doubt you for a minute, I find it difficult to 
>> believe that Apple accessibility could/would confirm such a bug with a 
>> third-party app.
>> 
>> This is to say, in order to confirm such a problem, the Apple rep would have 
>> to (1) download the app, (2) login to an Amazon account, (3) locate a 
>> product, (4) have/create payment methods, billing address, shipping 
>> addresses etc, (5) and attempt to place an order.  While this is certainly 
>> possible, I don't recall any Apple rep being so involved, especially where a 
>> third party app is concerned.  I suppose it is possible that you gave the 
>> rep your login credentials but, again, I cannot imagine an Apple rep 
>> accepting them if for no other than security concerns for your privacy.
>> 
>> Having said all this, the problem still remains that you cannot complete an 
>> Amazon order.
>> 
>> Have you changed the default display configuration on your device?  This is 
>> to say, it is possible, that such modifications, assuming they are extreme 
>> enough, could corrupt the apps display aspect ratio and, consequently, 
>> prevent VoiceOver from properly focusing on available buttons.
>> 
>> I suggest that you explore all of the device's display settings and make 
>> certain that everything is set to the default parameters--especially the 
>> screen size and font size.
>> 
>> Also, if you have a plus size device, make certain that the Reach ability 
>> feature is disabled.
>> 
>> One more thing, assuming that the display settings have not been modified, 
>> the next troubleshooting step I would take would be to find a sighted 
>> person, disable VoiceOver, and see if the sighted person can move forward 
>> with the purchasing process.
>> 
>> Good Luck,
>> 
>> Mark
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
>> Of Jed Barton
>> Sent: Friday, August 05, 2016 2:39 PM
>> To: viphone@googlegroups.com
>> Subject: Re: amazon app, major bug
>> 
>> Hey guys,
>> Well, this is most certainly a problem, i confirmed it through apple 
>> accessibility.
>> Even after updating my IOS, deleting the app and re-installing it, you can 
>> no longer get past the address.  Basicly, the button that says select this 
>> address button, you an no longer double tap on it, it does nothing.
>> 
>>> On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
>>> What's on the screen before the problematic one? You may have said
>>> earlier, but I forgot. Keith
>>> 
>>> -Original Message-
>>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
>>> Behalf Of Jed Barton
>>> Sent: Friday, August 05, 2016 3:42 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: amazon app, major bug
>>> 
>>> well, there has to be an issue why this isn't working.  I even downloaded 
>>> the app!
>>> 
>>>> On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:
>>>> I just placed an order as well without any issues.
>>>> 
>>>> Sharonda
>>>> Sent from my mobile device; please excuse any mistakes
>>>> 
>>>>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> 
>>>>> wrote:
>>>>> 
>>>>> Okay, Jen,
>>>>> 
>>>>> I just placed an order successfully through the amazon app, and it worked 
>>>>> just fine.  I tapped on the button with the right address, then I believe 
>>>>> I tapped on a button that had my town as a link.  After that, I could 
>>>>> swipe to the add to cart button, and the rest wa

Re: amazon app, major bug

[SoonerAnnie]

Same here, Andrew! Guess we're the lucky ones... 

Ann 

Sent from my iPhone

> On Aug 6, 2016, at 7:26 AM, Andrew McKay <awmc...@gmail.com> wrote:
> 
> I am a prime customer and order 2-3 times a week with vo through the amazon 
> app.  For me, it works fine, and lets me choose an address if I need to 
> change it.
> 
> Andrew
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
> Jed Barton
> Sent: Saturday, August 6, 2016 8:21 AM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> well i'm glad it's not just me.  I think it's safe to say, it's a major bug 
> now.  not good
> 
>> On 8/5/2016 6:58 PM, Kolby Garrison wrote:
>> I am experiencing the same issue of not being able to place orders through 
>> the Amazon app.
>> Kolby
> 
> --
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> ---
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- 
> You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

RE: amazon app, major bug

[Sieghard Weitzel]

If you ever need to tap a button with Voiceover off, find the button and put 
your finger over it so you are just not touching the screen. Now triple click 
the home button to turn Voiceover off by triple clicking the home button with 
the other hand. Once Voiceover is off tap the screen where you are hovering 
with your finger and hope you hit the button in question. I find that it helps 
when my phone is on a solid surface like a table.

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Saturday, August 6, 2016 10:08 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

ok, so how did you turn off voiceover to do this?

On 8/6/2016 12:32 PM, Vicky Collins wrote:
> I think you might be right, as I had a similar issue just now.  I'm 
> using an iPhone 6S with iOS 9.3.3, soon to be iOS 9.3.4.  When I 
> placed an item in my cart, viewed the cart and selected the proceed to 
> checkout button, I was given the screen to place my order to my 
> default shipping address.  However, when I read down through the order 
> and double tapped on the link for my name since I have things coming 
> to my address by default, I couldn't get the button to select my 
> address to work.  I was able to see my address, as well as a couple of 
> others, the radio button for mine was checked, but I could only get 
> back to the place your order screen by turning off VoiceOver and 
> tapping where I thought that button was to say to ship to my address.
> - Original Message -
> From: Arnold Schmidt <als5...@gmail.com
> To: viphone@googlegroups.com
> Date sent: Sat, 6 Aug 2016 12:04:57 -0400
> Subject: Re: amazon app, major bug
>
> I think it is more likely to give this problem if one is wanting to 
> change the address to which something is being sent.  That is the 
> circumstance when I encountered it about a week ago.  Things usually 
> are fine if one is sending something to the same address to which the 
> last order was sent.
>
> Arnold Schmidt
>
>
> Sent from  Arnold's  iPhone
>
> On Aug 6, 2016, at 10:43 AM, Sieghard Weitzel <siegh...@live.ca> wrote:
>
> Hi Jed,
>
> I am still undecided as to whether this is a bug or just something 
> strange going on with your phone since you and Kolby and apparently 
> these two Apple people to whom you spoke seem to be the only ones who 
> have a problem.  I didn't count exactly, but there must have been 
> replies from at least a dozen people including myself who apparently 
> can use the app just fine.  I don't think you ever mentioned what 
> phone you had.  Have you tried to swipe up (or down) with three 
> fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 
> 2 of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
> address"
> button is on page 1 whereas your focus is on page 2.  I also can't 
> remember if you said, but which version of iOS are you on? Is it the 
> latest 9.3.4, an earlier version or iOS 10 Beta?
>
>
> Regards,
> Sieghard
>
> -Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jed Barton
> Sent: Saturday, August 6, 2016 5:24 AM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
>
> Well, i had not 1 but 2 reps try it.  Both of them actually use it all 
> the time.  I got lucky, they both tried it with voiceover and the same 
> results.
> I placed an order on the pc with no problem.  It's certainly an app issue.
>
> On 8/6/2016 3:09 AM, M.  Taylor wrote:
> Hello Jed,
>
> You know, I've been following this thread and a couple of things come 
> to
> mind:
>
> Have you attempted to place an order from a desktop web browser, 
> lately?  I'm starting to wonder if there is something amiss with your 
> actual Amazon account.
>
> To be honest, and I don't doubt you for a minute, I find it difficult 
> to believe that Apple accessibility could/would confirm such a bug 
> with a third-party app.
>
> This is to say, in order to confirm such a problem, the Apple rep 
> would have to (1) download the app, (2) login to an Amazon account, 
> (3) locate a product, (4) have/create payment methods, billing 
> address, shipping addresses etc, (5) and attempt to place an order.  
> While this is certainly possible, I don't recall any Apple rep being 
> so involved, especially where a third party app is concerned.  I 
> suppose it is possible that you gave the rep your login credentials 
> but, again, I cannot imagine an Apple rep accepting them if for no 
> other than security concerns for your privacy.
>
> Having said all this, the problem still remains that you cannot 

Re: amazon app, major bug

[Jed Barton]

ok, so how did you turn off voiceover to do this?

On 8/6/2016 12:32 PM, Vicky Collins wrote:

I think you might be right, as I had a similar issue just now.  I'm
using an iPhone 6S with iOS 9.3.3, soon to be iOS 9.3.4.  When I placed
an item in my cart, viewed the cart and selected the proceed to checkout
button, I was given the screen to place my order to my default shipping
address.  However, when I read down through the order and double tapped
on the link for my name since I have things coming to my address by
default, I couldn't get the button to select my address to work.  I was
able to see my address, as well as a couple of others, the radio button
for mine was checked, but I could only get back to the place your order
screen by turning off VoiceOver and tapping where I thought that button
was to say to ship to my address.
- Original Message -
From: Arnold Schmidt <als5...@gmail.com
To: viphone@googlegroups.com
Date sent: Sat, 6 Aug 2016 12:04:57 -0400
Subject: Re: amazon app, major bug

I think it is more likely to give this problem if one is wanting to
change the address to which something is being sent.  That is the
circumstance when I encountered it about a week ago.  Things usually are
fine if one is sending something to the same address to which the last
order was sent.

Arnold Schmidt


Sent from  Arnold's  iPhone

On Aug 6, 2016, at 10:43 AM, Sieghard Weitzel <siegh...@live.ca> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just something
strange going on with your phone since you and Kolby and apparently
these two Apple people to whom you spoke seem to be the only ones who
have a problem.  I didn't count exactly, but there must have been
replies from at least a dozen people including myself who apparently can
use the app just fine.  I don't think you ever mentioned what phone you
had.  Have you tried to swipe up (or down) with three fingers to see
what Voiceover says in terms of "Page 1 of 2" or "Page 2 of 3" etc.? I
wonder if tthis is somehow an issue where the "Ship to this address"
button is on page 1 whereas your focus is on page 2.  I also can't
remember if you said, but which version of iOS are you on? Is it the
latest 9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it all
the time.  I got lucky, they both tried it with voiceover and the same
results.
I placed an order on the pc with no problem.  It's certainly an app issue.

On 8/6/2016 3:09 AM, M.  Taylor wrote:
Hello Jed,

You know, I've been following this thread and a couple of things come to
mind:

Have you attempted to place an order from a desktop web browser,
lately?  I'm starting to wonder if there is something amiss with your
actual Amazon account.

To be honest, and I don't doubt you for a minute, I find it difficult to
believe that Apple accessibility could/would confirm such a bug with a
third-party app.

This is to say, in order to confirm such a problem, the Apple rep would
have to (1) download the app, (2) login to an Amazon account, (3) locate
a product, (4) have/create payment methods, billing address, shipping
addresses etc, (5) and attempt to place an order.  While this is
certainly possible, I don't recall any Apple rep being so involved,
especially where a third party app is concerned.  I suppose it is
possible that you gave the rep your login credentials but, again, I
cannot imagine an Apple rep accepting them if for no other than security
concerns for your privacy.

Having said all this, the problem still remains that you cannot complete
an Amazon order.

Have you changed the default display configuration on your device?  This
is to say, it is possible, that such modifications, assuming they are
extreme enough, could corrupt the apps display aspect ratio and,
consequently, prevent VoiceOver from properly focusing on available
buttons.

I suggest that you explore all of the device's display settings and make
certain that everything is set to the default parameters--especially the
screen size and font size.

Also, if you have a plus size device, make certain that the Reach
ability feature is disabled.

One more thing, assuming that the display settings have not been
modified, the next troubleshooting step I would take would be to find a
sighted person, disable VoiceOver, and see if the sighted person can
move forward with the purchasing process.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it 

Re: amazon app, major bug

[Vicky Collins]

I think you might be right, as I had a similar issue just now.  
I'm using an iPhone 6S with iOS 9.3.3, soon to be iOS 9.3.4.  
When I placed an item in my cart, viewed the cart and selected 
the proceed to checkout button, I was given the screen to place 
my order to my default shipping address.  However, when I read 
down through the order and double tapped on the link for my name 
since I have things coming to my address by default, I couldn't 
get the button to select my address to work.  I was able to see 
my address, as well as a couple of others, the radio button for 
mine was checked, but I could only get back to the place your 
order screen by turning off VoiceOver and tapping where I thought 
that button was to say to ship to my address.

- Original Message -
From: Arnold Schmidt <als5...@gmail.com
To: viphone@googlegroups.com
Date sent: Sat, 6 Aug 2016 12:04:57 -0400
Subject: Re: amazon app, major bug

I think it is more likely to give this problem if one is wanting 
to change the address to which something is being sent.  That is 
the circumstance when I encountered it about a week ago.  Things 
usually are fine if one is sending something to the same address 
to which the last order was sent.


Arnold Schmidt


Sent from  Arnold's  iPhone

On Aug 6, 2016, at 10:43 AM, Sieghard Weitzel <siegh...@live.ca> 
wrote:


Hi Jed,

I am still undecided as to whether this is a bug or just 
something strange going on with your phone since you and Kolby 
and apparently these two Apple people to whom you spoke seem to 
be the only ones who have a problem.  I didn't count exactly, but 
there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine.  I 
don't think you ever mentioned what phone you had.  Have you 
tried to swipe up (or down) with three fingers to see what 
Voiceover says in terms of "Page 1 of 2" or "Page 2 of 3" etc.? I 
wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2.  I 
also can't remember if you said, but which version of iOS are you 
on? Is it the latest 9.3.4, an earlier version or iOS 10 Beta?



Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] 
On Behalf Of Jed Barton

Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use 
it all the time.  I got lucky, they both tried it with voiceover 
and the same results.
I placed an order on the pc with no problem.  It's certainly an 
app issue.


On 8/6/2016 3:09 AM, M.  Taylor wrote:
Hello Jed,

You know, I've been following this thread and a couple of things 
come to mind:


Have you attempted to place an order from a desktop web browser, 
lately?  I'm starting to wonder if there is something amiss with 
your actual Amazon account.


To be honest, and I don't doubt you for a minute, I find it 
difficult to believe that Apple accessibility could/would confirm 
such a bug with a third-party app.


This is to say, in order to confirm such a problem, the Apple 
rep would have to (1) download the app, (2) login to an Amazon 
account, (3) locate a product, (4) have/create payment methods, 
billing address, shipping addresses etc, (5) and attempt to place 
an order.  While this is certainly possible, I don't recall any 
Apple rep being so involved, especially where a third party app 
is concerned.  I suppose it is possible that you gave the rep 
your login credentials but, again, I cannot imagine an Apple rep 
accepting them if for no other than security concerns for your 
privacy.


Having said all this, the problem still remains that you cannot 
complete an Amazon order.


Have you changed the default display configuration on your 
device?  This is to say, it is possible, that such modifications, 
assuming they are extreme enough, could corrupt the apps display 
aspect ratio and, consequently, prevent VoiceOver from properly 
focusing on available buttons.


I suggest that you explore all of the device's display settings 
and make certain that everything is set to the default 
parameters--especially the screen size and font size.


Also, if you have a plus size device, make certain that the 
Reach ability feature is disabled.


One more thing, assuming that the display settings have not been 
modified, the next troubleshooting step I would take would be to 
find a sighted person, disable VoiceOver, and see if the sighted 
person can move forward with the purchasing process.


Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] 
On

Behalf Of Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through 
apple accessibilit

Re: amazon app, major bug

[Arnold Schmidt]

I think it is more likely to give this problem if one is wanting to change the 
address to which something is being sent. That is the circumstance when I 
encountered it about a week ago. Things usually are fine if one is sending 
something to the same address to which the last order was sent. 

Arnold Schmidt 


Sent from  Arnold's  iPhone

On Aug 6, 2016, at 10:43 AM, Sieghard Weitzel <siegh...@live.ca> wrote:

Hi Jed,

I am still undecided as to whether this is a bug or just something strange 
going on with your phone since you and Kolby and apparently these two Apple 
people to whom you spoke seem to be the only ones who have a problem. I didn't 
count exactly, but there must have been replies from at least a dozen people 
including myself who apparently can use the app just fine. I don't think you 
ever mentioned what phone you had. Have you tried to swipe up (or down) with 
three fingers to see what Voiceover says in terms of "Page 1 of 2" or "Page 2 
of 3" etc.? I wonder if tthis is somehow an issue where the "Ship to this 
address" button is on page 1 whereas your focus is on page 2. I also can't 
remember if you said, but which version of iOS are you on? Is it the latest 
9.3.4, an earlier version or iOS 10 Beta?


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Saturday, August 6, 2016 5:24 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it all the 
time.  I got lucky, they both tried it with voiceover and the same results.
I placed an order on the pc with no problem.  It's certainly an app issue.

> On 8/6/2016 3:09 AM, M. Taylor wrote:
> Hello Jed,
> 
> You know, I've been following this thread and a couple of things come to mind:
> 
> Have you attempted to place an order from a desktop web browser, lately?  I'm 
> starting to wonder if there is something amiss with your actual Amazon 
> account.
> 
> To be honest, and I don't doubt you for a minute, I find it difficult to 
> believe that Apple accessibility could/would confirm such a bug with a 
> third-party app.
> 
> This is to say, in order to confirm such a problem, the Apple rep would have 
> to (1) download the app, (2) login to an Amazon account, (3) locate a 
> product, (4) have/create payment methods, billing address, shipping addresses 
> etc, (5) and attempt to place an order.  While this is certainly possible, I 
> don't recall any Apple rep being so involved, especially where a third party 
> app is concerned.  I suppose it is possible that you gave the rep your login 
> credentials but, again, I cannot imagine an Apple rep accepting them if for 
> no other than security concerns for your privacy.
> 
> Having said all this, the problem still remains that you cannot complete an 
> Amazon order.
> 
> Have you changed the default display configuration on your device?  This is 
> to say, it is possible, that such modifications, assuming they are extreme 
> enough, could corrupt the apps display aspect ratio and, consequently, 
> prevent VoiceOver from properly focusing on available buttons.
> 
> I suggest that you explore all of the device's display settings and make 
> certain that everything is set to the default parameters--especially the 
> screen size and font size.
> 
> Also, if you have a plus size device, make certain that the Reach ability 
> feature is disabled.
> 
> One more thing, assuming that the display settings have not been modified, 
> the next troubleshooting step I would take would be to find a sighted person, 
> disable VoiceOver, and see if the sighted person can move forward with the 
> purchasing process.
> 
> Good Luck,
> 
> Mark
> 
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jed Barton
> Sent: Friday, August 05, 2016 2:39 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> Hey guys,
> Well, this is most certainly a problem, i confirmed it through apple 
> accessibility.
> Even after updating my IOS, deleting the app and re-installing it, you can no 
> longer get past the address.  Basicly, the button that says select this 
> address button, you an no longer double tap on it, it does nothing.
> 
>> On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
>> What's on the screen before the problematic one? You may have said 
>> earlier, but I forgot. Keith
>> 
>> -Original Message-
>> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
>> Behalf Of Jed Barton
>> Sent: Friday, August 05, 2016 3:42 PM
>> To: viphone@googlegroups.com
>> Subject: Re: amazo

Re: amazon app, major bug

[Lois Butterfield]

Hi Jen,

What kind of phone do you have?

Thanks,
Lois


-Original Message- 
From: Jed Barton

Sent: Saturday, August 06, 2016 8:23 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Well, i had not 1 but 2 reps try it.  Both of them actually use it all
the time.  I got lucky, they both tried it with voiceover and the same
results.
I placed an order on the pc with no problem.  It's certainly an app issue.

On 8/6/2016 3:09 AM, M. Taylor wrote:

Hello Jed,

You know, I've been following this thread and a couple of things come to 
mind:


Have you attempted to place an order from a desktop web browser, lately? 
I'm starting to wonder if there is something amiss with your actual Amazon 
account.


To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.


This is to say, in order to confirm such a problem, the Apple rep would 
have to (1) download the app, (2) login to an Amazon account, (3) locate a 
product, (4) have/create payment methods, billing address, shipping 
addresses etc, (5) and attempt to place an order.  While this is certainly 
possible, I don't recall any Apple rep being so involved, especially where 
a third party app is concerned.  I suppose it is possible that you gave 
the rep your login credentials but, again, I cannot imagine an Apple rep 
accepting them if for no other than security concerns for your privacy.


Having said all this, the problem still remains that you cannot complete 
an Amazon order.


Have you changed the default display configuration on your device?  This 
is to say, it is possible, that such modifications, assuming they are 
extreme enough, could corrupt the apps display aspect ratio and, 
consequently, prevent VoiceOver from properly focusing on available 
buttons.


I suggest that you explore all of the device's display settings and make 
certain that everything is set to the default parameters--especially the 
screen size and font size.


Also, if you have a plus size device, make certain that the Reach ability 
feature is disabled.


One more thing, assuming that the display settings have not been modified, 
the next troubleshooting step I would take would be to find a sighted 
person, disable VoiceOver, and see if the sighted person can move forward 
with the purchasing process.


Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf 
Of Jed Barton

Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you can 
no longer get past the address.  Basicly, the button that says select this 
address button, you an no longer double tap on it, it does nothing.


On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:

What's on the screen before the problematic one? You may have said
earlier, but I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded 
the app!


On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:

I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes

On Aug 5, 2016, at 12:14 PM, Lois Butterfield 
<lbutterfield...@gmail.com> wrote:


Okay, Jen,

I just placed an order successfully through the amazon app, and it 
worked just fine.  I tapped on the button with the right address, then 
I believe I tapped on a button that had my town as a link.  After that, 
I could swipe to the add to cart button, and the rest was easy.


Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.
Can anyone try it to see if they are having the same problem?  Where
it appears to get stuck, it says ship to this address button.  I
double tap on it, and you can't get any further.  Can you guys run
some tests to see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering 
locations of buttons, you could turn voiceover off and tap the button. 
Or, what I would probably do, go to Safari and Amazon and place the 
order from there. That's generally what I do anyway, as I find the 
Amazon app is  nothing great. The Safari experience on the phone with 
the Amazon site is really pretty good in my opinion.

Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@

RE: amazon app, major bug

[Andrew McKay]

I am a prime customer and order 2-3 times a week with vo through the amazon 
app.  For me, it works fine, and lets me choose an address if I need to change 
it.

Andrew

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Saturday, August 6, 2016 8:21 AM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well i'm glad it's not just me.  I think it's safe to say, it's a major bug 
now.  not good

On 8/5/2016 6:58 PM, Kolby Garrison wrote:
> I am experiencing the same issue of not being able to place orders through 
> the Amazon app.
> Kolby
>

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Jed Barton]

Well, i had not 1 but 2 reps try it.  Both of them actually use it all 
the time.  I got lucky, they both tried it with voiceover and the same 
results.

I placed an order on the pc with no problem.  It's certainly an app issue.

On 8/6/2016 3:09 AM, M. Taylor wrote:

Hello Jed,

You know, I've been following this thread and a couple of things come to mind:

Have you attempted to place an order from a desktop web browser, lately?  I'm 
starting to wonder if there is something amiss with your actual Amazon account.

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.

This is to say, in order to confirm such a problem, the Apple rep would have to 
(1) download the app, (2) login to an Amazon account, (3) locate a product, (4) 
have/create payment methods, billing address, shipping addresses etc, (5) and 
attempt to place an order.  While this is certainly possible, I don't recall 
any Apple rep being so involved, especially where a third party app is 
concerned.  I suppose it is possible that you gave the rep your login 
credentials but, again, I cannot imagine an Apple rep accepting them if for no 
other than security concerns for your privacy.

Having said all this, the problem still remains that you cannot complete an 
Amazon order.

Have you changed the default display configuration on your device?  This is to 
say, it is possible, that such modifications, assuming they are extreme enough, 
could corrupt the apps display aspect ratio and, consequently, prevent 
VoiceOver from properly focusing on available buttons.

I suggest that you explore all of the device's display settings and make 
certain that everything is set to the default parameters--especially the screen 
size and font size.

Also, if you have a plus size device, make certain that the Reach ability 
feature is disabled.

One more thing, assuming that the display settings have not been modified, the 
next troubleshooting step I would take would be to find a sighted person, 
disable VoiceOver, and see if the sighted person can move forward with the 
purchasing process.

Good Luck,

Mark

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you can no 
longer get past the address.  Basicly, the button that says select this address 
button, you an no longer double tap on it, it does nothing.

On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:

What's on the screen before the problematic one? You may have said
earlier, but I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On
Behalf Of Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded the 
app!

On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:

I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes


On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> wrote:

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.
Can anyone try it to see if they are having the same problem?  Where
it appears to get stuck, it says ship to this address button.  I
double tap on it, and you can't get any further.  Can you guys run
some tests to see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It say

Re: amazon app, major bug

[Jed Barton]

well i'm glad it's not just me.  I think it's safe to say, it's a major 
bug now.  not good


On 8/5/2016 6:58 PM, Kolby Garrison wrote:

I am experiencing the same issue of not being able to place orders through the 
Amazon app.
Kolby



--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups "VIPhone" group.

To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

RE: amazon app, major bug

[M. Taylor]

Hello Jed,

You know, I've been following this thread and a couple of things come to mind:

Have you attempted to place an order from a desktop web browser, lately?  I'm 
starting to wonder if there is something amiss with your actual Amazon account. 
 

To be honest, and I don't doubt you for a minute, I find it difficult to 
believe that Apple accessibility could/would confirm such a bug with a 
third-party app.  

This is to say, in order to confirm such a problem, the Apple rep would have to 
(1) download the app, (2) login to an Amazon account, (3) locate a product, (4) 
have/create payment methods, billing address, shipping addresses etc, (5) and 
attempt to place an order.  While this is certainly possible, I don't recall 
any Apple rep being so involved, especially where a third party app is 
concerned.  I suppose it is possible that you gave the rep your login 
credentials but, again, I cannot imagine an Apple rep accepting them if for no 
other than security concerns for your privacy.

Having said all this, the problem still remains that you cannot complete an 
Amazon order.

Have you changed the default display configuration on your device?  This is to 
say, it is possible, that such modifications, assuming they are extreme enough, 
could corrupt the apps display aspect ratio and, consequently, prevent 
VoiceOver from properly focusing on available buttons.

I suggest that you explore all of the device's display settings and make 
certain that everything is set to the default parameters--especially the screen 
size and font size.  

Also, if you have a plus size device, make certain that the Reach ability 
feature is disabled.  

One more thing, assuming that the display settings have not been modified, the 
next troubleshooting step I would take would be to find a sighted person, 
disable VoiceOver, and see if the sighted person can move forward with the 
purchasing process. 

Good Luck,

Mark 

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 2:39 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you can no 
longer get past the address.  Basicly, the button that says select this address 
button, you an no longer double tap on it, it does nothing.

On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:
> What's on the screen before the problematic one? You may have said 
> earlier, but I forgot. Keith
>
> -Original Message-
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jed Barton
> Sent: Friday, August 05, 2016 3:42 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
>
> well, there has to be an issue why this isn't working.  I even downloaded the 
> app!
>
> On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:
>> I just placed an order as well without any issues.
>>
>> Sharonda
>> Sent from my mobile device; please excuse any mistakes
>>
>>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> 
>>> wrote:
>>>
>>> Okay, Jen,
>>>
>>> I just placed an order successfully through the amazon app, and it worked 
>>> just fine.  I tapped on the button with the right address, then I believe I 
>>> tapped on a button that had my town as a link.  After that, I could swipe 
>>> to the add to cart button, and the rest was easy.
>>>
>>> Good luck.
>>>
>>> Lois
>>>
>>> -Original Message- From: Jed Barton
>>> Sent: Friday, August 05, 2016 2:50 PM
>>> To: viphone@googlegroups.com
>>> Subject: Re: amazon app, major bug
>>>
>>> There is no reason this shouldn't work.
>>> It makes no sense.  This is a huge bug that needs to be reported.
>>> Can anyone try it to see if they are having the same problem?  Where 
>>> it appears to get stuck, it says ship to this address button.  I 
>>> double tap on it, and you can't get any further.  Can you guys run 
>>> some tests to see if the same thing happens?
>>>
>>>> On 8/5/2016 12:33 PM, Mary Otten wrote:
>>>> Well, a couple of ideas. If you're really good at remembering locations of 
>>>> buttons, you could turn voiceover off and tap the button. Or, what I would 
>>>> probably do, go to Safari and Amazon and place the order from there. 
>>>> That's generally what I do anyway, as I find the Amazon app is  nothing 
>>>> great. The Safari experience on the phone with the Amazon site is really 
>>>> pretty good in my o

Re: amazon app, major bug

[Jewel]

Thanks Sieghard!  Everything else was acknowledge:  send to:  and price, but I 
don't recall seeing a 
"Place order" button;  however,  I will have a further hunt for those words.

   Jewel

Jewel

--
From: "Sieghard Weitzel" <siegh...@live.ca>
Sent: Saturday, August 06, 2016 7:46 AM
To: <viphone@googlegroups.com>
Subject: RE: amazon app, major bug

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I 
redownloaded it, logged in 
and added an item to my cart. I double tapped on "Proceed to Checkout" and on 
the next screen it 
went straight to where it gave me my order summary with my default address and 
I just had the "Place 
Order" button at the top. Since I didn't actually want to order anything just 
now I didn't tap that, 
but I did tap on my name in the address and that brought up a screen which 
showed a couple of other 
shipping addresses I have used over the years. Under my address was the "Use 
this address" btton and 
when I double tapped on it I was back at the final screen with the "Place 
Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on 
the button with the right address, then I believe I tapped on a button that had 
my town as a link. 
After that, I could swipe to the add to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they 
are having the same problem?  Where it appears to get stuck, it says ship to 
this address button.  I 
double tap on it, and you can't get any further.  Can you guys run some tests 
to see if the same 
thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:
> Well, a couple of ideas. If you're really good at remembering
> locations of buttons, you could turn voiceover off and tap the button.
> Or, what I would probably do, go to Safari and Amazon and place the order 
> from there.
> That's generally what I do anyway, as I find the Amazon app is
> nothing great. The Safari experience on the phone with the Amazon site
> is really pretty good in my opinion.
> Mary
>
>
> Sent from my iPhone
>
>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>>
>> Hey guys,
>>
>> Alright, i need you guys to try this.  I am trying to place an order
>> with amazon.  My cart is all set.  I click on the proceed to checkout button.
>> I only have 1 address in there.  It says my address, then radio
>> button checked.  Then i swipe once to the right and it says ship to
>> this address button, so i double tap on it.  I can not get anywhere
>> further, it's useless.  My thought is, when i double tap on the
>> button, it isn't working.  Is anyone else experienceing this same
>> problem?  It's extremely frustrating, cause i need to place this order.  Any 
>> ideas?
>>
>> --
>> The following information is important for all members of the V
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list,
>> or if you feel that a member's post is inappropriate, please contact
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- You received this message because you are subscribed to the
>> Google Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it,
>> send an email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's 
post is inappropriate, please contact the owners o

Re: amazon app, major bug

[Jewel]

I, too, will be very interested in a reply as I am having the identical problem.
It is years since I shopped at Amazon, but I wanted a voiced powerbank and was 
advised by a friend
here in New Zealand that the Peak 6000 was what I wanted, so after entering the 
query into Google, I
was directed to Amazon.com.
I found it and put it in my cart and then jogged along to "checkout" to pay for 
it, but when I
clicked my home address, I was told that the item could not be shipped to New 
Zealand because it was
a lithium battery.
However, we, that is, New Zealanders do have an alternative address for, 
otherwise, prohibitted
imports and this is YouShop, which is based in Portland Oregon, but run by NZ 
post, so Amazon sends
items to YS and YS  then sends them on to my home address.
So that this would be possible, I created an account with YouShop and then went 
back to Amazon and
entered the YouShop details as my preferred shipping address.
I thought that that was the transaction completed, but when I had a look in my 
cart this morning,
the powerbank Peak 6000 was still there.
Somewhere, there must be a "pay now" button, but I have hunted 
north/sout/east and all points
between, but I can't find the wretched thing.

Jewel
--
From: "Jed Barton" <jedbar...@gmail.com>
Sent: Saturday, August 06, 2016 4:23 AM
To: <viphone@googlegroups.com>
Subject: amazon app, major bug

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order
with amazon.  My cart is all set.  I click on the proceed to checkout
button.
I only have 1 address in there.  It says my address, then radio button
checked.  Then i swipe once to the right and it says ship to this
address button, so i double tap on it.  I can not get anywhere further,
it's useless.  My thought is, when i double tap on the button, it isn't
working.  Is anyone else experienceing this same problem?  It's
extremely frustrating, cause i need to place this order.  Any ideas?

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's
post is inappropriate, please contact the owners or moderators directly rather 
than posting on the
list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to
viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout. 

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Jewel]

Oh!  I forgot that I was writing to the iPhone list when I reported that I was 
having the same 
problem as Jed.
I was attempting to make a purchase via my pc.

   Jewel

--
From: "Mary Otten" <motte...@gmail.com>
Sent: Saturday, August 06, 2016 4:33 AM
To: <viphone@googlegroups.com>
Subject: Re: amazon app, major bug

Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn 
voiceover off and tap the button. Or, what I would probably do, go to Safari 
and Amazon and place 
the order from there. That's generally what I do anyway, as I find the Amazon 
app is  nothing great. 
The Safari experience on the phone with the Amazon site is really pretty good 
in my opinion.
Mary


Sent from my iPhone

> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>
> Hey guys,
>
> Alright, i need you guys to try this.  I am trying to place an order with 
> amazon.  My cart is all 
> set.  I click on the proceed to checkout button.
> I only have 1 address in there.  It says my address, then radio button 
> checked.  Then i swipe once 
> to the right and it says ship to this address button, so i double tap on it.  
> I can not get 
> anywhere further, it's useless.  My thought is, when i double tap on the 
> button, it isn't working. 
> Is anyone else experienceing this same problem?  It's extremely frustrating, 
> cause i need to place 
> this order.  Any ideas?
>
> -- 
> The following information is important for all members of the V iPhone list.
>
> If you have any questions or concerns about the running of this list, or if 
> you feel that a 
> member's post is inappropriate, please contact the owners or moderators 
> directly rather than 
> posting on the list itself.
>
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at 
> caraqu...@caraquinn.com
>
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to 
> viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's 
post is inappropriate, please contact the owners or moderators directly rather 
than posting on the 
list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at 
caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to 
viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout. 

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Kolby Garrison]

I am experiencing the same issue of not being able to place orders through the 
Amazon app.
Kolby

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Jed Barton]

Hey guys,
Well, this is most certainly a problem, i confirmed it through apple 
accessibility.
Even after updating my IOS, deleting the app and re-installing it, you 
can no longer get past the address.  Basicly, the button that says 
select this address button, you an no longer double tap on it, it does 
nothing.


On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:

What's on the screen before the problematic one? You may have said earlier, but 
I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded the 
app!

On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:

I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes


On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> wrote:

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.
Can anyone try it to see if they are having the same problem?  Where
it appears to get stuck, it says ship to this address button.  I
double tap on it, and you can't get any further.  Can you guys run
some tests to see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio button checked. 
 Then i swipe once to the right and it says ship to this address button, so i 
double tap on it.  I can not get anywhere further, it's useless.  My thought 
is, when i double tap on the button, it isn't working.  Is anyone else 
experienceing this same problem?  It's extremely frustrating, cause i need to 
place this order.  Any ideas?

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or i

Re: amazon app, major bug

[Jed Barton]

well, apparently it's a bug.  I am on the phone with apple 
accessibility, and they are having the exact same problem.

It's a bug.

On 8/5/2016 4:42 PM, Kramlinger, Keith G., M.D. wrote:

What's on the screen before the problematic one? You may have said earlier, but 
I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded the 
app!

On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:

I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes


On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> wrote:

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.
Can anyone try it to see if they are having the same problem?  Where
it appears to get stuck, it says ship to this address button.  I
double tap on it, and you can't get any further.  Can you guys run
some tests to see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio button checked. 
 Then i swipe once to the right and it says ship to this address button, so i 
double tap on it.  I can not get anywhere further, it's useless.  My thought 
is, when i double tap on the button, it isn't working.  Is anyone else 
experienceing this same problem?  It's extremely frustrating, cause i need to 
place this order.  Any ideas?

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your own

RE: amazon app, major bug

[Kramlinger, Keith G., M.D.]

What's on the screen before the problematic one? You may have said earlier, but 
I forgot. Keith

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jed Barton
Sent: Friday, August 05, 2016 3:42 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

well, there has to be an issue why this isn't working.  I even downloaded the 
app!

On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:
> I just placed an order as well without any issues.
>
> Sharonda
> Sent from my mobile device; please excuse any mistakes
>
>> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> 
>> wrote:
>>
>> Okay, Jen,
>>
>> I just placed an order successfully through the amazon app, and it worked 
>> just fine.  I tapped on the button with the right address, then I believe I 
>> tapped on a button that had my town as a link.  After that, I could swipe to 
>> the add to cart button, and the rest was easy.
>>
>> Good luck.
>>
>> Lois
>>
>> -Original Message- From: Jed Barton
>> Sent: Friday, August 05, 2016 2:50 PM
>> To: viphone@googlegroups.com
>> Subject: Re: amazon app, major bug
>>
>> There is no reason this shouldn't work.
>> It makes no sense.  This is a huge bug that needs to be reported.  
>> Can anyone try it to see if they are having the same problem?  Where 
>> it appears to get stuck, it says ship to this address button.  I 
>> double tap on it, and you can't get any further.  Can you guys run 
>> some tests to see if the same thing happens?
>>
>>> On 8/5/2016 12:33 PM, Mary Otten wrote:
>>> Well, a couple of ideas. If you're really good at remembering locations of 
>>> buttons, you could turn voiceover off and tap the button. Or, what I would 
>>> probably do, go to Safari and Amazon and place the order from there. That's 
>>> generally what I do anyway, as I find the Amazon app is  nothing great. The 
>>> Safari experience on the phone with the Amazon site is really pretty good 
>>> in my opinion.
>>> Mary
>>>
>>>
>>> Sent from my iPhone
>>>
>>>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>>>>
>>>> Hey guys,
>>>>
>>>> Alright, i need you guys to try this.  I am trying to place an order with 
>>>> amazon.  My cart is all set.  I click on the proceed to checkout button.
>>>> I only have 1 address in there.  It says my address, then radio button 
>>>> checked.  Then i swipe once to the right and it says ship to this address 
>>>> button, so i double tap on it.  I can not get anywhere further, it's 
>>>> useless.  My thought is, when i double tap on the button, it isn't 
>>>> working.  Is anyone else experienceing this same problem?  It's extremely 
>>>> frustrating, cause i need to place this order.  Any ideas?
>>>>
>>>> --
>>>> The following information is important for all members of the V iPhone 
>>>> list.
>>>>
>>>> If you have any questions or concerns about the running of this list, or 
>>>> if you feel that a member's post is inappropriate, please contact the 
>>>> owners or moderators directly rather than posting on the list itself.
>>>>
>>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>>>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>>>
>>>> The archives for this list can be searched at:
>>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>>> --- You received this message because you are subscribed to the Google 
>>>> Groups "VIPhone" group.
>>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>>> email to viphone+unsubscr...@googlegroups.com.
>>>> To post to this group, send email to viphone@googlegroups.com.
>>>> Visit this group at https://groups.google.com/group/viphone.
>>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>> --
>> The following information is important for all members of the V iPhone list.
>>
>> If you have any questions or concerns about the running of this list, or if 
>> you feel that a member's post is inappropriate, please contact the owners or 
>> moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraqui

Re: amazon app, major bug

[Jed Barton]

well, there has to be an issue why this isn't working.  I even 
downloaded the app!


On 8/5/2016 4:36 PM, Sharonda Greenlaw wrote:

I just placed an order as well without any issues.

Sharonda
Sent from my mobile device; please excuse any mistakes


On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> wrote:

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message- From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can
anyone try it to see if they are having the same problem?  Where it
appears to get stuck, it says ship to this address button.  I double tap
on it, and you can't get any further.  Can you guys run some tests to
see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio button checked. 
 Then i swipe once to the right and it says ship to this address button, so i 
double tap on it.  I can not get anywhere further, it's useless.  My thought 
is, when i double tap on the button, it isn't working.  Is anyone else 
experienceing this same problem?  It's extremely frustrating, cause i need to 
place this order.  Any ideas?

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.
--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/gr

Re: amazon app, major bug

[Sharonda Greenlaw]

I just placed an order as well without any issues. 

Sharonda
Sent from my mobile device; please excuse any mistakes 

> On Aug 5, 2016, at 12:14 PM, Lois Butterfield <lbutterfield...@gmail.com> 
> wrote:
> 
> Okay, Jen,
> 
> I just placed an order successfully through the amazon app, and it worked 
> just fine.  I tapped on the button with the right address, then I believe I 
> tapped on a button that had my town as a link.  After that, I could swipe to 
> the add to cart button, and the rest was easy.
> 
> Good luck.
> 
> Lois
> 
> -Original Message- From: Jed Barton
> Sent: Friday, August 05, 2016 2:50 PM
> To: viphone@googlegroups.com
> Subject: Re: amazon app, major bug
> 
> There is no reason this shouldn't work.
> It makes no sense.  This is a huge bug that needs to be reported.  Can
> anyone try it to see if they are having the same problem?  Where it
> appears to get stuck, it says ship to this address button.  I double tap
> on it, and you can't get any further.  Can you guys run some tests to
> see if the same thing happens?
> 
>> On 8/5/2016 12:33 PM, Mary Otten wrote:
>> Well, a couple of ideas. If you're really good at remembering locations of 
>> buttons, you could turn voiceover off and tap the button. Or, what I would 
>> probably do, go to Safari and Amazon and place the order from there. That's 
>> generally what I do anyway, as I find the Amazon app is  nothing great. The 
>> Safari experience on the phone with the Amazon site is really pretty good in 
>> my opinion.
>> Mary
>> 
>> 
>> Sent from my iPhone
>> 
>>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>>> 
>>> Hey guys,
>>> 
>>> Alright, i need you guys to try this.  I am trying to place an order with 
>>> amazon.  My cart is all set.  I click on the proceed to checkout button.
>>> I only have 1 address in there.  It says my address, then radio button 
>>> checked.  Then i swipe once to the right and it says ship to this address 
>>> button, so i double tap on it.  I can not get anywhere further, it's 
>>> useless.  My thought is, when i double tap on the button, it isn't working. 
>>>  Is anyone else experienceing this same problem?  It's extremely 
>>> frustrating, cause i need to place this order.  Any ideas?
>>> 
>>> --
>>> The following information is important for all members of the V iPhone list.
>>> 
>>> If you have any questions or concerns about the running of this list, or if 
>>> you feel that a member's post is inappropriate, please contact the owners 
>>> or moderators directly rather than posting on the list itself.
>>> 
>>> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
>>> you can reach Cara at caraqu...@caraquinn.com
>>> 
>>> The archives for this list can be searched at:
>>> http://www.mail-archive.com/viphone@googlegroups.com/
>>> --- You received this message because you are subscribed to the Google 
>>> Groups "VIPhone" group.
>>> To unsubscribe from this group and stop receiving emails from it, send an 
>>> email to viphone+unsubscr...@googlegroups.com.
>>> To post to this group, send email to viphone@googlegroups.com.
>>> Visit this group at https://groups.google.com/group/viphone.
>>> For more options, visit https://groups.google.com/d/optout.
>> 
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout. 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post 

Re: amazon app, major bug

[Jed Barton]

Guys i have literally spent all day trying to figure this out.  It's so 
obvious.

I am pressing the button
it says ship to this address, and it lisWhen i double tap on it i hear a 
click and voiceover says

ship to this address.
Then absolutely nothing changes, i can get no further, i see no order 
sumary, i have a cancel and continue shopping button, i can get no 
further.ts my address button.

When i double tap anywhere on the screen
On 8/5/2016 3:53 PM, Daniel L. Gervais wrote:

Hi,

I also use the app whenever I make purchases through Amazon and I too have not 
encountered any difficulties when selecting an address.

The only glitch I ever encountered was after purchasing an item, the item 
wouldn't be removed from my cart, I'd have to go to my cart and manually remove 
it.

Either then that, the app works fine over here!


From:   Sieghard Weitzel <siegh...@live.ca>
To: "viphone@googlegroups.com" <viphone@googlegroups.com>
Date:   2016/08/05 3:46 PM
Subject:    RE: amazon app, major bug

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I redownloaded it, logged in and added an item 
to my cart. I double tapped on "Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" button at the top. Since I 
didn't actually want to order anything just now I didn't tap that, but I did tap on my name in the address and that 
brought up a screen which showed a couple of other shipping addresses I have used over the years. Under my address was 
the "Use this address" btton and when I double tapped on it I was back at the final screen with the 
"Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:

Well, a couple of ideas. If you're really good at remembering
locations of buttons, you could turn voiceover off and tap the button.
Or, what I would probably do, go to Safari and Amazon and place the order from 
there.
That's generally what I do anyway, as I find the Amazon app is
nothing great. The Safari experience on the phone with the Amazon site
is really pretty good in my opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order
with amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio
button checked.  Then i swipe once to the right and it says ship to
this address button, so i double tap on it.  I can not get anywhere
further, it's useless.  My thought is, when i double tap on the
button, it isn't working.  Is anyone else experienceing this same
problem?  It's extremely frustrating, cause i need to place this order.  Any 
ideas?

--
The following information is important for all members of the V
iPhone list.

If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The followi

Re: amazon app, major bug

[Jed Barton]

ok so what am i missing here guys.

On 8/5/2016 3:53 PM, Daniel L. Gervais wrote:

Hi,

I also use the app whenever I make purchases through Amazon and I too have not 
encountered any difficulties when selecting an address.

The only glitch I ever encountered was after purchasing an item, the item 
wouldn't be removed from my cart, I'd have to go to my cart and manually remove 
it.

Either then that, the app works fine over here!


From:   Sieghard Weitzel <siegh...@live.ca>
To: "viphone@googlegroups.com" <viphone@googlegroups.com>
Date:   2016/08/05 3:46 PM
Subject:    RE: amazon app, major bug

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I redownloaded it, logged in and added an item 
to my cart. I double tapped on "Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" button at the top. Since I 
didn't actually want to order anything just now I didn't tap that, but I did tap on my name in the address and that 
brought up a screen which showed a couple of other shipping addresses I have used over the years. Under my address was 
the "Use this address" btton and when I double tapped on it I was back at the final screen with the 
"Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:

Well, a couple of ideas. If you're really good at remembering
locations of buttons, you could turn voiceover off and tap the button.
Or, what I would probably do, go to Safari and Amazon and place the order from 
there.
That's generally what I do anyway, as I find the Amazon app is
nothing great. The Safari experience on the phone with the Amazon site
is really pretty good in my opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order
with amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio
button checked.  Then i swipe once to the right and it says ship to
this address button, so i double tap on it.  I can not get anywhere
further, it's useless.  My thought is, when i double tap on the
button, it isn't working.  Is anyone else experienceing this same
problem?  It's extremely frustrating, cause i need to place this order.  Any 
ideas?

--
The following information is important for all members of the V
iPhone list.

If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.c

Re: amazon app, major bug

[Jed Barton]

ok, so here's exactly what i am seeing.
I go to the cart and view my items.
Then i swipe over and it says proceed to checkout.
So i click on that.  When i get to that screen, this is what i have.

cancel button
select a shipping address heading
my address and phone radio button checked
ship to this address button
edit address button
delete address button
add a new address link
ship to multiple addresses link
or heading level 5
cancel and continue shopping link

Does any of this make sense?
On 8/5/2016 3:46 PM, Sieghard Weitzel wrote:

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I redownloaded it, logged in and added an item 
to my cart. I double tapped on "Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" button at the top. Since I 
didn't actually want to order anything just now I didn't tap that, but I did tap on my name in the address and that 
brought up a screen which showed a couple of other shipping addresses I have used over the years. Under my address was 
the "Use this address" btton and when I double tapped on it I was back at the final screen with the 
"Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:

Well, a couple of ideas. If you're really good at remembering
locations of buttons, you could turn voiceover off and tap the button.
Or, what I would probably do, go to Safari and Amazon and place the order from 
there.
That's generally what I do anyway, as I find the Amazon app is
nothing great. The Safari experience on the phone with the Amazon site
is really pretty good in my opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order
with amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio
button checked.  Then i swipe once to the right and it says ship to
this address button, so i double tap on it.  I can not get anywhere
further, it's useless.  My thought is, when i double tap on the
button, it isn't working.  Is anyone else experienceing this same
problem?  It's extremely frustrating, cause i need to place this order.  Any 
ideas?

--
The following information is important for all members of the V
iPhone list.

If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@goo

Re: amazon app, major bug

[Jed Barton]

see that's the problem, i am not getting the order sumary.  when i click 
on the proceed to checkout button, it just gives me my address.  There 
is no order sumary.


On 8/5/2016 3:46 PM, Sieghard Weitzel wrote:

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I redownloaded it, logged in and added an item 
to my cart. I double tapped on "Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" button at the top. Since I 
didn't actually want to order anything just now I didn't tap that, but I did tap on my name in the address and that 
brought up a screen which showed a couple of other shipping addresses I have used over the years. Under my address was 
the "Use this address" btton and when I double tapped on it I was back at the final screen with the 
"Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:

Well, a couple of ideas. If you're really good at remembering
locations of buttons, you could turn voiceover off and tap the button.
Or, what I would probably do, go to Safari and Amazon and place the order from 
there.
That's generally what I do anyway, as I find the Amazon app is
nothing great. The Safari experience on the phone with the Amazon site
is really pretty good in my opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order
with amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio
button checked.  Then i swipe once to the right and it says ship to
this address button, so i double tap on it.  I can not get anywhere
further, it's useless.  My thought is, when i double tap on the
button, it isn't working.  Is anyone else experienceing this same
problem?  It's extremely frustrating, cause i need to place this order.  Any 
ideas?

--
The following information is important for all members of the V
iPhone list.

If you have any questions or concerns about the running of this list,
or if you feel that a member's post is inappropriate, please contact
the owners or moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara
Quinn - you can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the
Google Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it,
send an email to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at http

RE: amazon app, major bug

[Daniel L. Gervais]

Hi,

I also use the app whenever I make purchases through Amazon and I too have not 
encountered any difficulties when selecting an address.

The only glitch I ever encountered was after purchasing an item, the item 
wouldn't be removed from my cart, I'd have to go to my cart and manually remove 
it.

Either then that, the app works fine over here!


From:   Sieghard Weitzel <siegh...@live.ca>
To: "viphone@googlegroups.com" <viphone@googlegroups.com>
Date:   2016/08/05 3:46 PM
Subject:    RE: amazon app, major bug

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I 
redownloaded it, logged in and added an item to my cart. I double tapped on 
"Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" 
button at the top. Since I didn't actually want to order anything just now I 
didn't tap that, but I did tap on my name in the address and that brought up a 
screen which showed a couple of other shipping addresses I have used over the 
years. Under my address was the "Use this address" btton and when I double 
tapped on it I was back at the final screen with the "Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com 
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com 
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:
> Well, a couple of ideas. If you're really good at remembering 
> locations of buttons, you could turn voiceover off and tap the button. 
> Or, what I would probably do, go to Safari and Amazon and place the order 
> from there.
> That's generally what I do anyway, as I find the Amazon app is  
> nothing great. The Safari experience on the phone with the Amazon site 
> is really pretty good in my opinion.
> Mary
>
>
> Sent from my iPhone
>
>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>>
>> Hey guys,
>>
>> Alright, i need you guys to try this.  I am trying to place an order 
>> with amazon.  My cart is all set.  I click on the proceed to checkout button.
>> I only have 1 address in there.  It says my address, then radio 
>> button checked.  Then i swipe once to the right and it says ship to 
>> this address button, so i double tap on it.  I can not get anywhere 
>> further, it's useless.  My thought is, when i double tap on the 
>> button, it isn't working.  Is anyone else experienceing this same 
>> problem?  It's extremely frustrating, cause i need to place this order.  Any 
>> ideas?
>>
>> --
>> The following information is important for all members of the V 
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com 
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/ 
>> --- You received this message because you are subscribed to the 
>> Google Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, 
>> send an email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>

--
The following information is important for all members of the V iPhone list.

If you have any questions or co

RE: amazon app, major bug

[Sieghard Weitzel]

Hi Jed,

I usually do my Amazon orders on the PC, but I used to have the app so I 
redownloaded it, logged in and added an item to my cart. I double tapped on 
"Proceed to Checkout" and on the next screen it went straight to where it gave 
me my order summary with my default address and I just had the "Place Order" 
button at the top. Since I didn't actually want to order anything just now I 
didn't tap that, but I did tap on my name in the address and that brought up a 
screen which showed a couple of other shipping addresses I have used over the 
years. Under my address was the "Use this address" btton and when I double 
tapped on it I was back at the final screen with the "Place Order" button.
Not sure why this doesn't work for you, but it seems to be fine here just same 
as what Lois said.


Regards,
Sieghard

-Original Message-
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Lois Butterfield
Sent: Friday, August 05, 2016 12:14 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked just 
fine.  I tapped on the button with the right address, then I believe I tapped 
on a button that had my town as a link.  After that, I could swipe to the add 
to cart button, and the rest was easy.

Good luck.

Lois

-Original Message-
From: Jed Barton
Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can anyone 
try it to see if they are having the same problem?  Where it appears to get 
stuck, it says ship to this address button.  I double tap on it, and you can't 
get any further.  Can you guys run some tests to see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:
> Well, a couple of ideas. If you're really good at remembering 
> locations of buttons, you could turn voiceover off and tap the button. 
> Or, what I would probably do, go to Safari and Amazon and place the order 
> from there.
> That's generally what I do anyway, as I find the Amazon app is  
> nothing great. The Safari experience on the phone with the Amazon site 
> is really pretty good in my opinion.
> Mary
>
>
> Sent from my iPhone
>
>> On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:
>>
>> Hey guys,
>>
>> Alright, i need you guys to try this.  I am trying to place an order 
>> with amazon.  My cart is all set.  I click on the proceed to checkout button.
>> I only have 1 address in there.  It says my address, then radio 
>> button checked.  Then i swipe once to the right and it says ship to 
>> this address button, so i double tap on it.  I can not get anywhere 
>> further, it's useless.  My thought is, when i double tap on the 
>> button, it isn't working.  Is anyone else experienceing this same 
>> problem?  It's extremely frustrating, cause i need to place this order.  Any 
>> ideas?
>>
>> --
>> The following information is important for all members of the V 
>> iPhone list.
>>
>> If you have any questions or concerns about the running of this list, 
>> or if you feel that a member's post is inappropriate, please contact 
>> the owners or moderators directly rather than posting on the list itself.
>>
>> Your V iPhone list moderator is Mark Taylor and your owner is Cara 
>> Quinn - you can reach Cara at caraqu...@caraquinn.com
>>
>> The archives for this list can be searched at:
>> http://www.mail-archive.com/viphone@googlegroups.com/
>> --- You received this message because you are subscribed to the 
>> Google Groups "VIPhone" group.
>> To unsubscribe from this group and stop receiving emails from it, 
>> send an email to viphone+unsubscr...@googlegroups.com.
>> To post to this group, send email to viphone@googlegroups.com.
>> Visit this group at https://groups.google.com/group/viphone.
>> For more options, visit https://groups.google.com/d/optout.
>

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
---
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receivin

Re: amazon app, major bug

[Lois Butterfield]

Okay, Jen,

I just placed an order successfully through the amazon app, and it worked 
just fine.  I tapped on the button with the right address, then I believe I 
tapped on a button that had my town as a link.  After that, I could swipe to 
the add to cart button, and the rest was easy.


Good luck.

Lois

-Original Message- 
From: Jed Barton

Sent: Friday, August 05, 2016 2:50 PM
To: viphone@googlegroups.com
Subject: Re: amazon app, major bug

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can
anyone try it to see if they are having the same problem?  Where it
appears to get stuck, it says ship to this address button.  I double tap
on it, and you can't get any further.  Can you guys run some tests to
see if the same thing happens?

On 8/5/2016 12:33 PM, Mary Otten wrote:
Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. 
That's generally what I do anyway, as I find the Amazon app is  nothing 
great. The Safari experience on the phone with the Amazon site is really 
pretty good in my opinion.

Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton <jedbar...@gmail.com> wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio button 
checked.  Then i swipe once to the right and it says ship to this address 
button, so i double tap on it.  I can not get anywhere further, it's 
useless.  My thought is, when i double tap on the button, it isn't 
working.  Is anyone else experienceing this same problem?  It's extremely 
frustrating, cause i need to place this order.  Any ideas?


--
The following information is important for all members of the V iPhone 
list.


If you have any questions or concerns about the running of this list, or 
if you feel that a member's post is inappropriate, please contact the 
owners or moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor and your owner is Cara 
Quinn - you can reach Cara at caraqu...@caraquinn.com


The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google 
Groups "VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an 
email to viphone+unsubscr...@googlegroups.com.

To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if 
you feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.


Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
you can reach Cara at caraqu...@caraquinn.com


The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an 
email to viphone+unsubscr...@googlegroups.com.

To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout. 


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups "VIPhone" group.

To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Jed Barton]

There is no reason this shouldn't work.
It makes no sense.  This is a huge bug that needs to be reported.  Can 
anyone try it to see if they are having the same problem?  Where it 
appears to get stuck, it says ship to this address button.  I double tap 
on it, and you can't get any further.  Can you guys run some tests to 
see if the same thing happens?


On 8/5/2016 12:33 PM, Mary Otten wrote:

Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone


On Aug 5, 2016, at 9:23 AM, Jed Barton  wrote:

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order with 
amazon.  My cart is all set.  I click on the proceed to checkout button.
I only have 1 address in there.  It says my address, then radio button checked. 
 Then i swipe once to the right and it says ship to this address button, so i 
double tap on it.  I can not get anywhere further, it's useless.  My thought 
is, when i double tap on the button, it isn't working.  Is anyone else 
experienceing this same problem?  It's extremely frustrating, cause i need to 
place this order.  Any ideas?

--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.




--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups "VIPhone" group.

To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Re: amazon app, major bug

[Mary Otten]

Well, a couple of ideas. If you're really good at remembering locations of 
buttons, you could turn voiceover off and tap the button. Or, what I would 
probably do, go to Safari and Amazon and place the order from there. That's 
generally what I do anyway, as I find the Amazon app is  nothing great. The 
Safari experience on the phone with the Amazon site is really pretty good in my 
opinion.
Mary


Sent from my iPhone

> On Aug 5, 2016, at 9:23 AM, Jed Barton  wrote:
> 
> Hey guys,
> 
> Alright, i need you guys to try this.  I am trying to place an order with 
> amazon.  My cart is all set.  I click on the proceed to checkout button.
> I only have 1 address in there.  It says my address, then radio button 
> checked.  Then i swipe once to the right and it says ship to this address 
> button, so i double tap on it.  I can not get anywhere further, it's useless. 
>  My thought is, when i double tap on the button, it isn't working.  Is anyone 
> else experienceing this same problem?  It's extremely frustrating, cause i 
> need to place this order.  Any ideas?
> 
> -- 
> The following information is important for all members of the V iPhone list.
> 
> If you have any questions or concerns about the running of this list, or if 
> you feel that a member's post is inappropriate, please contact the owners or 
> moderators directly rather than posting on the list itself.
> 
> Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - 
> you can reach Cara at caraqu...@caraquinn.com
> 
> The archives for this list can be searched at:
> http://www.mail-archive.com/viphone@googlegroups.com/
> --- You received this message because you are subscribed to the Google Groups 
> "VIPhone" group.
> To unsubscribe from this group and stop receiving emails from it, send an 
> email to viphone+unsubscr...@googlegroups.com.
> To post to this group, send email to viphone@googlegroups.com.
> Visit this group at https://groups.google.com/group/viphone.
> For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

amazon app, major bug

[Jed Barton]

Hey guys,

Alright, i need you guys to try this.  I am trying to place an order 
with amazon.  My cart is all set.  I click on the proceed to checkout 
button.
I only have 1 address in there.  It says my address, then radio button 
checked.  Then i swipe once to the right and it says ship to this 
address button, so i double tap on it.  I can not get anywhere further, 
it's useless.  My thought is, when i double tap on the button, it isn't 
working.  Is anyone else experienceing this same problem?  It's 
extremely frustrating, cause i need to place this order.  Any ideas?


--
The following information is important for all members of the V iPhone list.

If you have any questions or concerns about the running of this list, or if you 
feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your V iPhone list moderator is Mark Taylor and your owner is Cara Quinn - you 
can reach Cara at caraqu...@caraquinn.com

The archives for this list can be searched at:
http://www.mail-archive.com/viphone@googlegroups.com/
--- 
You received this message because you are subscribed to the Google Groups "VIPhone" group.

To unsubscribe from this group and stop receiving emails from it, send an email 
to viphone+unsubscr...@googlegroups.com.
To post to this group, send email to viphone@googlegroups.com.
Visit this group at https://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.