Re: [WSG] Should web standards cost more?

2004-06-01 Thread Mark Stanton
Hey Jackie 

I agree with you and think maybe I just didn't explain myself properly.

A guy in high school who has made a site for his uncle and one for his
soccer team is not going to be able to charge the same rate as someone
who has been developing site professionally for a number of years.

I completely agree with that point: rate should be based on quality
of workmanship. This covers any service industry; architects,
doctors, tilers, masseurs and web developers.

But a developer's rate should be based on a broad range of factors,
from the ability to guide the client through the process of designing
a solution that fits their requirements through to the ability to
implement the design effectively using whatever technologies are
suitable. Web standards are a small but significant aspect of this and
web standards are not always the right fit for every client.

The idea that you can charge more for a site because it validates is
missing the point entirely. Your site might be better than the one
created by export to web from photoshop, but standards probably have
very little to do with this difference.

I'm sitting here now after work has officially finished and I'll be
here for a while yet. Its not an exceptional day, I spend a lot of
time outside of work hours learning. Tonight I might learn something
that I don't know now and I might end up using that in a site I build
tomorrow, but should I charge more for it? No way. The site might be
of a slightly higher quality and all of these incremental changes in
quality may add up to more happy clients and better sites in a
portfolio. One day this might all add up to the point where I (or my
accountant) realise that I can safely increase my rate. Or it might
result in me winning a job because of my standards experience that I
wouldn't have otherwise got. There's my reward.

But until then I'll keep it where it is and keep learning how to build
better sites.

Knowledge of standards is very important but if you go to Bob's Pizza
shop and think you can explain why you are 20% more expensive than
that guy down the street by telling him the site you make will
validate you're in for a rude surprise.


Cheers

Mark
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Re: [WSG] Should web standards cost more?

2004-06-01 Thread Mark Harwood
Could not agree more!

End of the day validating a site is the least of you worries, unless that
is what the client overall wants.

To be honests i wouldnt even charge extra for a valid site, as in my eyes 
any true web developer should make sure it validates anyway, as it shows
they know what there doing.

I've currently taken on a great contract job with a uk council, and due
to them requiring great w3c skills and bobby compatibility my skills in 
standards and css has got me a great job at nearly triple my normal rate!


On Tue, 1 Jun 2004 19:19 , Mark Stanton [EMAIL PROTECTED] sent:

Hey Jackie 

I agree with you and think maybe I just didn't explain myself properly.

A guy in high school who has made a site for his uncle and one for his
soccer team is not going to be able to charge the same rate as someone
who has been developing site professionally for a number of years.

I completely agree with that point: rate should be based on quality
of workmanship. This covers any service industry; architects,
doctors, tilers, masseurs and web developers.

But a developer's rate should be based on a broad range of factors,
from the ability to guide the client through the process of designing
a solution that fits their requirements through to the ability to
implement the design effectively using whatever technologies are
suitable. Web standards are a small but significant aspect of this and
web standards are not always the right fit for every client.

The idea that you can charge more for a site because it validates is
missing the point entirely. Your site might be better than the one
created by export to web from photoshop, but standards probably have
very little to do with this difference.

I'm sitting here now after work has officially finished and I'll be
here for a while yet. Its not an exceptional day, I spend a lot of
time outside of work hours learning. Tonight I might learn something
that I don't know now and I might end up using that in a site I build
tomorrow, but should I charge more for it? No way. The site might be
of a slightly higher quality and all of these incremental changes in
quality may add up to more happy clients and better sites in a
portfolio. One day this might all add up to the point where I (or my
accountant) realise that I can safely increase my rate. Or it might
result in me winning a job because of my standards experience that I
wouldn't have otherwise got. There's my reward.

But until then I'll keep it where it is and keep learning how to build
better sites.

Knowledge of standards is very important but if you go to Bob's Pizza
shop and think you can explain why you are 20% more expensive than
that guy down the street by telling him the site you make will
validate you're in for a rude surprise.


Cheers

Mark
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RE: [WSG] Should web standards cost more?

2004-06-01 Thread Mike Pepper
To follow up on Jackie and Mark's comments, I adopt the What the market will
bear rule. And, similarly, I spend nearly all my 'leisure' hours learning
better, more efficient, more eloquent methods of both standards compliance
and accessible site development.

And I don't consider charging more. I simply make my pitch and explain that
as a result of my skillsets, client sites are more accessible to a greater
Internet audience. Period. All the verbiage over standards and accessibility
compliance is a polite curio across the business table. Provided both my and
my clients' principle agendas are met - how much does it cost and what will
be the likely (increase in, if an upgrade) conversion rate, and we both
leave the bargaining table satisfied, I can get on with the job of
delivering.

Most clients don't give a damn about what goes on under the hood. They want
the site to reflect their company in a professional light, meet the business
model and deliver as great a return on investment as possible.

What will actually determine your costings base is the volume of work - the
number of active clients you have in your portfolio - and the number of
working hours you are willing to pull each week, assuming you adopt a
minimum income model. These are the inputs to the How much to charge
equation. Alter either of these and your rate will vary, irrespective of
whether you offer standards-compliant, accessible sites.

But. By adopting standards-compliant development you will naturally become
more proficient and skilled, i.e. faster and better equipped to deliver
capable sites whose performance metrics reflect your (professional) rates.
The perceived value you bring to the bargaining table will increase; you can
cut a better deal.

In other words, you will be judged by your work and be rewarded accordingly.

You can then reduce your working hours and maintain a similar income because
what you deliver works well and you charge accordingly. It's the old Return
on Investment (ROI) model.

Intrinsic to all but vanity sites is the need to generate traffic. This
becomes fundamentally more efficient with standards-compliant accessible
sites because the inherently light and slick markup makes your site more
easily ingested by the search engines whose SERPs algorithms will favour
well-featured semantically tight copy and reward you and your clients with
better visibility on the Web.

That's the primary input to the conversion game: visibility. Once a visitor
hits your site accessibility kicks in. A standards-compliant, accessible
site will be far 'stickier' because fewer surfers are likely to turn away in
disgust or frustration; your site will work equally well in archaic browsers
and on a variety of devices as it does on the latest P4 Explorer 6-based
mega-depth monitor platform.

And no, I'm not confusing accessibility with usability. They are different
fields of expertise but both are underpinned and enhanced by
standards-compliance.

So, visibility brings the traffic; accessibility maintains the traffic.
Visitors with physical and/or cerebral impairments (a huge market when you
consider many pensioners fall into this audience) will more likely bookmark
and return because the site is usable.

These are the basic commonsense arguments for promoting standards-compliant
and accessible development.

But to return to the point: should you charge more? Yes. Because your
development practices will ensure your clients earn a better ROI. In the
business world that's all that matters.

Mike Pepper
Accessible Web Developer
www.seowebsitepromotion.com


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Re: [WSG] Should web standards cost more?

2004-06-01 Thread Mordechai Peller
Neerav wrote:
My premise is that any sensible business person should try to 
differentiate from competitors by showing they have skills that no one 
else has, vast experience etc and justify charging more than the 
competition because of that
As I see it, Web standards allows you to charge more and less at the 
same time. Since you're offering better quality, it makes sense to 
charge more for your services. However, since development time is less, 
the cost to the client  will be less.

$50/hr x 20hr = $1000
$60/hr x 15hr = $900
A win-win scenario.
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Re: [WSG] Should web standards cost more?

2004-06-01 Thread Mark Harwood
In a perfect world, but we always no when it comes to standards unless 
your keeping it simple i would never quote a hourly rate. 

Would rather go flat fee and get a even medium and make sure i get the job done,
and keep the client happy and willing to come back...

take http://authors.aspalliance.com/aylar/ViewPasteCode.aspx?PasteCodeID=2651

For example, it worked in FireFox but then as normaly! It kicked up a fuss and i
spent a while getting it to work :S


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Re: [WSG] Should web standards cost more?

2004-06-01 Thread Andy Budd
Mordechai Peller wrote:
However, since development time is less, the cost to the client  will 
be less.
You say that as though the time savings are an undeniable fact. In my 
experience using CSS increases the initial template build and testing 
time but decreases the time taken to develop individual pages. As such, 
the time savings only really start to manifest themselves on medium to 
large scale jobs. For small scale jobs, it can actually take longer and 
thus be more costly.

Andy Budd
http://www.message.uk.com/
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Re: [WSG] Should web standards cost more?

2004-06-01 Thread Mordechai Peller
Andy Budd wrote:
You say that as though the time savings are an undeniable fact. In my 
experience using CSS increases the initial template build and testing 
time but decreases the time taken to develop individual pages. As 
such, the time savings only really start to manifest themselves on 
medium to large scale jobs. For small scale jobs, it can actually take 
longer and thus be more costly.
I suppose I was thinking more along the terms of mid sized and up. It 
also depends on the complexity of the design. For a simple design the 
extra template development time should be small enough that there should 
still be some savings. In general, the advantages of standards increases 
as the size and intended reach of a site increases
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RE: [WSG] Should web standards cost more?

2004-06-01 Thread Patrick Lauke
*Nods approvingly*

Patrick

Patrick H. Lauke
Webmaster / University of Salford
http://www.salford.ac.uk


 You say that as though the time savings are an undeniable fact. In my 
 experience using CSS increases the initial template build and testing 
 time but decreases the time taken to develop individual 
 pages. As such, 
 the time savings only really start to manifest themselves on 
 medium to 
 large scale jobs. For small scale jobs, it can actually take 
 longer and 
 thus be more costly.
 
 
 Andy Budd
 
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[WSG] Should web standards cost more?

2004-05-31 Thread Neerav
Hi
The slightly OT thread [WSG] Budget Design, made me think of an idea 
which is very relevent to all members of WSG ..

My premise is that any sensible business person should try to 
differentiate from competitors by showing they have skills that no one 
else has, vast experience etc and justify charging more than the 
competition because of that

So has any member of the WSG done that, justifying charging $X more than 
eg: the design agency down the road which makes webpages by putting 
sliced photoshop images into tables by saying something along the lines of

I design to Web Standards and can show my product validates against 
these standards, this is like an industrial business getting ISO Quality 
certification for their processes and means my product/service satisfies 
web industry standards for quality of code, can other companies with 
proposals for your project do the same ?

--
Neerav Bhatt
http://www.bhatt.id.au
Web Development  IT consultancy
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Re: [WSG] Should web standards cost more?

2004-05-31 Thread Nan Zhong
Hello,
Well I have. I'm still a high school student and therefore have no real 
qualifications other than experience. However people have seen my work 
and still come to me for design jobs. I charge less (again due to 
qualifications) but one of the main reasons people still contact me for 
design contracts even though they know my age and such is that I design 
by web standards.

Nan Zhong
Neerav wrote:
Hi
The slightly OT thread [WSG] Budget Design, made me think of an idea 
which is very relevent to all members of WSG ..

My premise is that any sensible business person should try to 
differentiate from competitors by showing they have skills that no one 
else has, vast experience etc and justify charging more than the 
competition because of that

So has any member of the WSG done that, justifying charging $X more 
than eg: the design agency down the road which makes webpages by 
putting sliced photoshop images into tables by saying something along 
the lines of

I design to Web Standards and can show my product validates against 
these standards, this is like an industrial business getting ISO 
Quality certification for their processes and means my product/service 
satisfies web industry standards for quality of code, can other 
companies with proposals for your project do the same ?

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RE: [WSG] Should web standards cost more?

2004-05-31 Thread Luke Moulton
Our web agency has been promoting the versatility of sites built to web
standards instead of the our sites validate or the you could be
threatened with legal action one day argument. Telling clients that
their site will reach a larger audience, be forward compatible, or can
be viewed better on handheld devices than table based layouts seems to
be more convincing.

We find that we don't have to charge much more for XHTML/CSS than we
used to for table based designs because in most cases the development
process is faster. Although it has been a steep learning curve (and
still is) :)

Luke Moulton
 
 My premise is that any sensible business person should try to 
 differentiate from competitors by showing they have skills 
 that no one 
 else has, vast experience etc and justify charging more than the 
 competition because of that
 
 So has any member of the WSG done that, justifying charging 
 $X more than 
 eg: the design agency down the road which makes webpages by putting 
 sliced photoshop images into tables by saying something 
 along the lines of
 
 I design to Web Standards and can show my product validates against 
 these standards, this is like an industrial business getting 
 ISO Quality 
 certification for their processes and means my 
 product/service satisfies 
 web industry standards for quality of code, can other companies with 
 proposals for your project do the same ?
 
 -- 
 Neerav Bhatt

 

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Re: [WSG] Should web standards cost more?

2004-05-31 Thread t94xr.net.nz webmaster
www.MACCAWS.org

Thats a good reason to produce standards compliant websites.
I recently had one job which the coding was easy, the actual complexity of
the detail which was so high it was just a to big a job for me to do :(
But the person who offered me the job, saw my site and emailed me.

What was the significant factor, have you seen my site? www.t94xr.net.nz

Camz

- Original Message -
From: Nan Zhong [EMAIL PROTECTED]
To: [EMAIL PROTECTED]
Sent: Tuesday, June 01, 2004 2:00 PM
Subject: Re: [WSG] Should web standards cost more?


 Hello,

 Well I have. I'm still a high school student and therefore have no real
 qualifications other than experience. However people have seen my work
 and still come to me for design jobs. I charge less (again due to
 qualifications) but one of the main reasons people still contact me for
 design contracts even though they know my age and such is that I design
 by web standards.

 Nan Zhong

 Neerav wrote:

  Hi
 
  The slightly OT thread [WSG] Budget Design, made me think of an idea
  which is very relevent to all members of WSG ..
 
  My premise is that any sensible business person should try to
  differentiate from competitors by showing they have skills that no one
  else has, vast experience etc and justify charging more than the
  competition because of that
 
  So has any member of the WSG done that, justifying charging $X more
  than eg: the design agency down the road which makes webpages by
  putting sliced photoshop images into tables by saying something along
  the lines of
 
  I design to Web Standards and can show my product validates against
  these standards, this is like an industrial business getting ISO
  Quality certification for their processes and means my product/service
  satisfies web industry standards for quality of code, can other
  companies with proposals for your project do the same ?
 

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 See http://webstandardsgroup.org/mail/guidelines.cfm
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Re: [WSG] Should web standards cost more?

2004-05-31 Thread t94xr.net.nz webmaster
www.MACCAWS.org

Thats a good reason to produce standards compliant websites.
I recently had one job which the coding was easy, the actual complexity of
the detail which was so high it was just a to big a job for me to do :(
But the person who offered me the job, saw my site and emailed me.

What was the significant factor, have you seen my site? www.t94xr.net.nz

Camz

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Re: [WSG] Should web standards cost more?

2004-05-31 Thread Justin French
On 01/06/2004, at 11:46 AM, Neerav wrote:
So has any member of the WSG done that, justifying charging $X more 
than eg: the design agency down the road which makes webpages by 
putting sliced photoshop images into tables by saying something along 
the lines of

I design to Web Standards and can show my product validates against 
these standards, this is like an industrial business getting ISO 
Quality certification for their processes and means my product/service 
satisfies web industry standards for quality of code, can other 
companies with proposals for your project do the same ?
Yes.  Every business needs to create a point of difference between 
itself and it's competitors to stand out.  This would be one way to do 
it.  Specials prices, stunning sample designs, pre-built code and 
templates to save the client money, quick turn-around times, money back 
guarantees, proven track records and proven experience would all also 
be valid ways of differentiating yourself from your competitors.

But be careful, if every web firm suddenly promotes itself as being 
standards compliant, then there is no longer a differentiation.  How 
many web form websites have you seen with this line?

We create visually stunning, easy to use websites with intuitive user 
interfaces which load quickly

Yep. Uh-huh.  We all all say that.
It might buy you a few months of differentiation, but I'm still not 
sure that the average client cares about standards -- they care about 
price  design far above usability, accessibility and standards in my 
experience, and so they should.

But what will the home page look like?
:)
---
Justin French
http://indent.com.au
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Re: [WSG] Should web standards cost more?

2004-05-31 Thread Mark Stanton
Hey Guys

This is a service industry, provide cost based on how much the will
cost you to do (i.e. long the work takes you to do). Implementing
standards may save you time or add extra development time.

For example I feel that CSS based design takes less time and as such
should cost less that a design that has font tags  hidden graphics
everywhere. Sure the client gets a better end result, but this is a
competitive advantage to you not something that you want to be
charging more for.

A site can be made significantly accessibile by just developing it
properly in the first instance. No extra hours should be required to
get pretty close to A level compliance. If AAA level compliance is
a stated requirement for a project then extra time will be needed to
put in the extra coding and testing effort - this should be costed on
just like any other work.

Learning curve is your problem, hours spent on development is your
clients problem.


Cheers

Mark
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Re: [WSG] Should web standards cost more?

2004-05-31 Thread Jackie Reid
mark said: For example I feel that CSS based design takes less time and as
such
should cost less that a design that  has font tags  hidden graphics
everywhere.(etc etc)

Mark... my accountant would have you marched straight to the nearest wall
and shot for saying that.

Why on earth should we bother to learn the new skills and spend nights
crying with frustration in the attempt to build valid accessible sites when
financially its going to cost us money!. We dont pay other professional
people, say a doctor or a solicitor or hairdresser, less because of his/her
knowledge and skill... we pay them what the job is worth...and thats the way
it should be as far as i am concerned.

I am not charging more for valid sites, I am charging what the job is
worth, if i can get the job out faster and more efficiently then good for
me... i deserve to be rewarded.

No client should be charged for a learning curve, i agree with that
wholeheartedly and have never charged for time spent nutting out new skills.
However there has to be a value for a site, and just because we have studied
and learned new skills to enable us to give the client a better site
should not mean we are then given a financial slap in the face for our hard
won additional skills. The first few valid sites i built took me 4 times as
long to build using css rather than tables and I lost money and sanity
hand over fist on those jobs. Now i am starting to reap the benefits of my
newfound skills (still not where they should be i hasten to add - but
getting there) and I feel no need to justify the value i place on them. My
client benefits and so will I.


Jackie Reid

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