Re: [OperatorError.OPERATOR_NOT_SUPPORTED @ operations[0]] Cancelling A bacth Job

Hi Roger, To cancel a BatchJob, you need to perform a BatchJobService.mutate() request and pass a BatchJobOperation

Re: I just posted a question and it disappeared

Hi, Please check the response to your questions on this forum thread. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: Trying To Increase The Efficiency Of Adwords API VB.Net Code

Hi, All the three functions are different either in terms of the API service used or the type of request being made, which is why you are not getting consistent results from the API. *DomainKeywords* function is using TargetingIdeaService

Re: Failed to upload credit_loan-related ad because of pharmacy-related content

Hi Yang, This error is having the isExemptable flag as true. You will be able to add the policy exemption request for this policy violation and add it via the API. Please refer to this guide on Policy Exemption for

Re: Postal Code Bid Modifier

Hi John, You can only target or exclude the location criterion at campaign level. Please check the criteria usage sheet for more details. To set the bid modifier

Re: Adwords client library c# block another soap requstes

Hi, There was a change to remove the dependency on SOAP extensions in the client library. Could you please upgrade the client library to the latest version (v22.4.0 ) and see if you are still facing issues? Thanks,

Re: Adwords client library c# block another soap requstes

Hi, Could you describe your issue with more details? While using the c# client library for AdWords API what is being updated affecting your calls to crm dynamics? Are you getting any error from the AdWords API? If so, please share the SOAP logs. Please use *Reply privately to author* while

Re: Displaying Google Keyword search volome on your website

Hi, You could use the Keyword Planner in the AdWords web interface which proposes new keyword ideas based on your existing keywords and website. You can then retrieve historical statistics for keywords (Average CPC, Monthly Search Volume, etc.) to

Re: Can I programmatically remove a closed CrmBasedUserList from AdWords

Hi George, Unfortunately, the AdWordsUserList service does not support the REMOVE operator. You will have to delete the user lists from the UI. You could post your question on the advertisers

Re: SoapFault Could not connect to host

Hi, The message that you are getting is a warning. The API should still return results and I see that there are no errors in the API SOAP response. Could you take a look at the similar discussion here and see if that fixes the

Re: Developer Token Not Approved

Hi Nishant, You can fill out a fresh form and submit it for basic access. If you have additional questions while filling out the form, you can get in touch with the API compliance team directly. They are better equipped to address questions

Re: Translations of Verticals?

Hi Layne, Thanks for pointing this out. I will let the team know about the discrepancy between ConstantDataService and the data in the API documentation. Thanks, Sreelakshmi, AdWords API Team -- --

Re: Developer Token Not Approved

Hi Nishant, Have you filled out the second part of the application form? If not, please go ahead and fill it out. Once you submit that form, the AdWords API Compliance team will respond with an answer within a business day. If you did fill

Re: Criterion ID

Hi Shreya, You should be able to perform an AdGroupCriterionService.get() or CampaignCriterionService.get()

Re: Google Search Partners Targeting through API

Hi Rkohl, The *targetPartnerSearchNetwork* is different from *targetSearchNetwork*. You can find the details of the networks here. The targetPartnerSearchNetwork is available only to select partners and should

Re: Translations of Verticals?

Hi Layne, You can use the userInterestTaxonomyType : BRAND to get the Affinity categories

Re: In migrating to v201710, I have some problems in getting Expaned Text Ad.

Hi, Please find my response inline : 1. How to get policy summary attributes The policySummary(AdGroupAdPolicySummary ) will contain the policy information for the

Re: Why SSL Error Message?

Hi Mike, It looks like an issue with your SSL certificates. Could you please create an issue on the PHP issues tracker ? The library owner is better equipped to address this question. Thanks, Sreelakshmi, AdWords API Team -- --

Re: How to add multiple users token into MCC account via api

Hi, You could refer to the "Set up your OAuth2 credentials." section in the specific client library read me file that you are using. You will be able to find the instructions for setting up the OAuth using your own credentials

Re: Are Shared Sets IDs globally unique?

Hi Oliver, Yes, the Ids of shared sets will be unique. You can run the Shared Set Report to get the details of the shared negative lists for each account including the ones shared by its manager accounts.

Re: How to add multiple users token into MCC account via api

Hi, Could you please elaborate what you mean by "user token into MCC"? Are you trying to create new AdWords accounts under a manager account or establishing links between manager accounts and client accounts via API? If so, you can use the ManagedCustomerService

Re: SOAP-ERROR: Parsing WSDL

Hi, Could you please take a look at this thread in the php library and see if the suggestions there fixes your issue? If it does not work, could you please log a new issue in the issues tracker

Re: Downloading Price Extensions in an API Report

Hi, To get the stats of your price extensions, you can use Placeholder Feed Item Report and include a condition to filter the PlaceholderType field. A PlaceholderType

Re: LabelError.DUPLICATE_NAME although there is no such label

Hi Peter, We are aware of the ongoing issue with the Labels in the AdWordsAPI and the AdWords Scripts. Please take a look at this forum post for more details. You can keep an eye on that thread for updates on the issue.

Re: ADWords API v201710 TargetingIdeaService - IncludeAdultContentSearchParameter usage

Hi, We are aware of an ongoing issue where the Keyword planner returns stats for some keywords and the API returns none. We are investigating this discrepancy and will update you once we have more details. Thanks, Sreelakshmi, AdWords API Team -- --

Re: extreme slowness in API responses

Hi, Are you still facing latency issues while running reports via the API? I was able to test this AWQL against your account and the results came back in a few seconds. Also, are you observing this issue for other API services? From the error that you shared, it looks like an issue with your

Re: TargetingIdeaSelector doesn't return data for marijuana, cannabis even there are results, why?

Hi Alek, Could you please enable logging and share the complete SOAP logs so that I can take a look? Please use *reply privately to author* while sharing the details. Thanks, Sreelakshmi, AdWords API Team -- --

Re: Error in get firstPageCpc, topOfPageCpc and firstPositionCpc in AdGroupCriterionService

Hi Eduardo, Please find my responses inline: 1. Is this an expected behavior for test accounts? (Is it possible in test account this fields not appear in response?) The attributes that you mentioned are the suggested/estimated bids for the criteria to get your ad on the first

Re: Using multiple customer IDs while importing offline conversions -C#

Hi, To upload conversions to multiple accounts, you will need to make separate requests for each account with the respective client customer id in the header. If you want to change the client customer id at the run time, you can refer to this guide

Re: googleads-php-lib TargetingIdeaService doesn't return stats on some keywords

Hi Douglas, This issue has been fixed. Both "natural recovery supplement" and "grief" does not have any stats to return and hence API will not return values. But combining these with keywords which have stats should not cause any issues now. Please let me know if you continue to see issues.

Re: Master MCC -How does this affect my API?

Hi Thalea, The impact of changing the account structure would depend on who authenticates the API call. The master MCC will be able to access the sub MCCs corresponding to the countries as well as the adWords accounts under the each sub MCC. The sub MCC will have access to all adWords

Re: Can't list the managed customers

Hi Zeus, To get the client accounts under a manager account, you will need to make sure that the client customer Id in the request header is set to the manager account. If this does not fix your issue, could you please enable logging and share the complete SOAP logs including the header so

Re: Why disabled ads status does not cover removed ads.

Hi Rafał, On this forum we address questions specific to AdWords API. Since your question is about AdWords Scripts could you please post this on their forum ? Thanks, Sreelakshmi, AdWords API Team -- --

Re: How to upload batch keywords

Hi Steve, It looks like you are trying to perform the bulk uploads via the web interface which is explained here . If the new UI experience is the roadblock in performing the upload, you could switch between the UI views by following

Re: Upload offline conversions using test account

Hi, The team is already aware of this request. Unfortunately, we don't have a timeline for it to be available in the test accounts. I will pass on your feedback too as it will be helpful for them to prioritize this feature. Thanks, Sreelakshmi, AdWords API Team -- --

Re: Tracking templates URL redirect

Hi, You can set tracking templates for the supported entities which are listed here . Are you using AdWords API and facing issues? If so, could you please elaborate and share the SOAP logs of the operation

Re: UNEXPECTED_INTERNAL_API_ERROR when calling AdGroupCriterionService

Hi Caihua, We are not aware of any issues at the moment. Could you please enable logging and share the complete SOAP request and response log for this operation? Thanks, Sreelakshmi, AdWords API Team -- --

Re: (URGENT!) Total : AdGroups Costs

Hi, You could use the Ad Group Performance Report which includes all statistics aggregated by default at the ad group level. You will need to include Cost

Re: Google/auth version conflict

Hi Alvin, For now, you could continue using the V201702 version of AdWords API. Please note that this version is marked for sunset on 14 Feb 2018 after which all the requests made against this version of the API will fail. Could

Re: Noob put into uncharted territory

Hi Steve, Are you trying to update the price of your products in Merchant Center? If so, please post your question on the Content Shopping API forum . If you are talking about setting up shopping campaigns, shopping ad

Re: combining Merchant Center and Adwords data

Hi, You can use the API to retrieve Shopping Performance Report , which provides shopping campaign statistics aggregated at the product ( OfferId

Re: Offline Conversion Tracking Issue: Conversion appears one day in the past.

Hello, The date against which the conversion is listed in the UI, will be the date on which impression occurred as GCLID is generated at the impression time. Please check this

Re: Cant Get Developer Token

Hi Thomas, I will be following up on your questions as Jude is out today. Please find my answered below : 1. Could you help us to check how many MCC Accounts that we have and who? From your client account, you could navigate to the Account Settings -> Account access page. The Account

Re: Placeholder Feed Item attributeValues Price extension currency codes

Hi Tiana, I have already informed the team about this. Please follow our blog for any updates about the future releases. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find

Re: Campaign Criteria Report

Hi James, You can use CriteriaType and Criteria fields to get the type and the

Re: Placeholder Feed Item attributeValues Price extension currency codes

Hi Tiana, Thanks for pointing this out. The Placeholder Feed Item report seems to be returning currency code as ASCII equivalent of the actual currency code listed here . E.g., "USA" would be "[85,83,68]"

Re: How to get average search volume for a keyword for each month of the year

Hi Francisco, You can include the TARGETED_MONTHLY_SEARCHES attribute in your selector and use the get_keyword_ideas

Re: API log file

Hi, You could use CustomerSyncService to get the change history at Campaign, AdGroup and Customer level. You could check here

Re: label_service.get() returns None in Python

Hi Margaret, You are right, if there are no labels matching the text, the API should give a response with zero "totalNumEntries". Could you enable logging and share the SOAP request and response along with

Re: Get and mutate operations is returning 'None' in python api.

Hi, Are you saying that the all of your API calls started to fail recently? Are they failing with some error or just that you are getting zero results in the response? Could you please enable logging and

Re: can i create campaign in others accounts?

Hi Che, You are right, you should use the OAuth credentials of your Manager account in this scenario. However, the clientCustomerId in the request header

Re: AdWords reporting data finalization

Hi Austin, Reporting in AdWords is not real-time. In most cases, the performance stats are delayed by less than three hours. Some metrics take longer to process and they are calculated only once a day. You can read about determining the data freshness in this

Re: googleads-php-lib TargetingIdeaService doesn't return stats on some keywords

Hi Douglas, We have an ongoing issue with the TargetingIdeaService where API does not return any results while including some keywords. Our team is currently looking into the issue. I will keep you posted when I have an update from them. Regarding the TargetingIdeaService returning different

Re: Looking for Location and Language while creating Campaign using PHP library

Hi Bilal, You can refer to the AddCompleteCampaignsUsingBatchJob sample in PHP to add the complete campaign using the batch job. To add the Location and Language campaign

Re: BUDGET_PERFORMANCE_REPORT

Hi Zweitze, Please find my answers below: 1. The possible values for "Status" column in UI are *sufficient*, *limiting spend* of the campaigns sharing it, or *not used* by any campaign. You can see these details if you hover over the question mark on the "Status" header in the UI.

Re: How to get all locations?

Hi Jens, You are right, in the Geotargets table, all the names are changed to match the ASCII standard for that location. Please check this forum post for a very

Re: Creating Link ID for AdWords App Conversions and Remarketing API

Hi Merve, On this forum we discuss questions specific to AdWords API. The best way to reach the right team for questions about Mobile Apps Conversion Tracking and Remarketing is to use the Help button within the AdWords UI to call or

Re: Issue with Metrics with KeywordsPerformanceReport

Hi Cv, Using the AdWords API, you can use the CustomerSyncService to get AdGroupChangeData which

Re: Issue with Metrics with KeywordsPerformanceReport

Hi Cv, You are right, keywords will get included in the Keywords Performance Report irrespective of the creation date of the keyword. But the stats for new keywords for an older date range will be all zeros. That said, you could set the *includeZeroImpressions* to false in your request header

Re: Adwords Api - Attribution modeling first and last click

Hi, Unfortunately, attribution reports are not supported in API yet. Please follow our blog for updates and announcements about future releases. Thanks,

Re: Do Google have any tests emails we can use to check we are calling the API correctly

Hi Mark, Unfortunately, we don't have sample/test data of legitimate emails to test the CRM Based User Lists. As you have observed, the UI only shows the range of list size when the size is small. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~

Re: Some ads missing in ad_performance_report

Hi Romain, I see that your account has ads with two description fields. These Ads are experimental ads and they will not be included in the Ad Performance Report via the API. You will have to get the stats specific to these ads from the user interface. If the ads are not the ones with two

Re: How can i set cross-device conversions on account

Hi Mihir, You can use the CustomerService to set the attribute optimizeOnEstimatedConversions

Re: Download criteria report issue

Hi Joseph, The supported download formats for reports are the ones listed here . The DownloadCriteriaReportWithSelector.php sample should download the report file with the name

Re: API (Reporting) - Error: SSL: CERTIFICATE_VERIFY_FAILED

Hi Joe, The latency issue while using the API is resolved and everything should be back to normal now. If your issue was connected to API issue, you should not be seeing those failures from now. Could you retry your request and see if it works fine now? If not, as Mark suggested on this

Re: adwords api concurrent request

Hi, Are you using one of our client libraries ? If so, which client library are you using? From your request logs, the SOAP header seems to be empty. Please check this guide

Re: Need to bypass all adwords endpoint url to different url from java client library v201708

Hi Hari, Appending the AdWords API URL to your server URL might not work as the resultant URL will not be a valid one. Your application will have to have the logic to internally redirect calls from the application to the corresponding AdWords API service/reports. If you are interested in

Re: Get Phone impressions and Phone Calls by Ad using Adwords API by AD

Hi Francisco, You could check the clicks for those rows which are having clickType as "CALLS" in Ad Performance Report

Re: adwords api concurrent request

Hi, Please check this post on the same issue and see if the suggestion on that thread fixes your problem. If not, could you pass on the complete SOAP logs (request/response) so that

Re: AdWords API v201609 to v201708 Migration Problem

Hi, You are right, the latest version of python client library requires python 3.4 or higher. Your approach might work for services/reports which does not have any changes between the V201609 and V201708 version of the API. You might run into unexpected issues while working with

Re: Crm-based user list removed by API still exists when querying by adGroupCriteriaService

Hi, Are you saying, after removing the UserList as a biddable targeting criterion, the UserList is still reflected in the Audiences tab of the AdGroup? If so, could you perform the AdGroupCriterionService.get()

Re: Exception while calling OfflineConversionFeedService

Hi Nathan, Thanks for sharing the details. Since the error is occurring before hitting the AdWords API, it might be something to do with the .NET client library. Could you please create an issue in the library's tracker ? Owner of the

Re: Exception while calling OfflineConversionFeedService

Hi Nathan, Could you confirm if you are using .NET library? I should be able to comment once I am able to take a look at the SOAP logs. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog and Google+:

Re: Exception while calling OfflineConversionFeedService

Hi Shafeena, Could you please enable logging and share the complete SOAP logs for the API request along with your clientCustomerId? You could *reply privately to the author* while sharing the details. Thanks,

Re: Reporting service is returning different formats based on account/region

Hi Alex, Could you check if you have duplicated any fields in the report definition? If that is not the issue, could you enable logging and share the report definition along with your client customer id for the report that is not working as expected? Also, please share the exact error that

Re: Account access management in API (grant other user access to my account)

Hi Carlos, Are you saying that the pending invitations are being returned null from the API? If so, could you make sure that you are using the credentials of the client account that should accept the invite and try the same operation? If that does not resolve your issue, could you enable

Re: OpenWeatherMap Error, not detecting the API key

Hi Dominykas, On this forum we discuss questions about the AdWords API. Please post the questions about AdWords Scripts here: https://groups.google.com/forum/#!forum/adwords-scripts. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us

Re: CombinedApprovalStatus and AdGroupType not returning raw enum values

Hi, Could you please share the complete report definition of AD_PERFORMANCE_REPORT and ADGROUP_PERFORMANCE_REPORT where you observe these issues along with your client customer Id? Please use *Reply privately to author* while sharing the details. Thanks, Sreelakshmi, AdWords API Team --

Re: How can we set 'Include in "Conversion"' option through API?

Hi, You can use the excludefrombidding attribute to decide whether the conversion tracker should be excluded from the "Conversions" columns in reports. If true, the

Re: Ads with an additional description field not accessible via API?

Hi Konstantin, You are right, the Ads with two descriptions is an experimental feature and is not currently supported via the API. Unfortunately, I don't have a timeline for this to be available via the API. Please keep an eye on our blog and release

Re: Connecting AdWords API and Big Query

Hi Dheeraj, On this forum we discuss technical issues specific to AdWords API. Since your question is about Big Query integration, could you please get in touch with the Big Query Team ? I found this

Re: User Does Not Have Access to Template: 178

Hi Trevor, Using the API you should be able to create an Image Ad and set the placements as long as the campaign type is Display and not Video. You could check these guides about showing Display Network ads in videos and

Re: User Does Not Have Access to Template: 178

Hi Trevor, Video Campaigns are currently supported in AdWords API Reports only at the moment. Have you considered

Re: ***Announcing the new ads PHP client library***

Hi Joven, Are you facing any issues while using the v201708 version of the API? If so, could you please create a new thread with more details and logs explaining the issue? Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on our blog

Re: Googel Adwords API - Reporting - (ParallelReportDownload.php) need the data in an array format

Hi Pradeep, Since your latest question is unrelated to original issue on this thread, could you please create a new forum thread? This is to help us keep better track of the issues. Thanks, Sreelakshmi, AdWords API Team -- -- =~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~=~ Also find us on

Re: help with Api

Hi, Could you share the screenshot/code snippet of how you are setting your selector? You can refer to this sample in PHP to understand how to run reports

Re: Will AdWords API surpport AdGroup level adServingOptimizationStatus?

Hi Caihua This feature is not currently supported by the AdWords API. Please keep an eye on our blog for updates on upcoming releases. Thanks, Sreelakshmi, AdWords API Team -- --

Re: Googel Adwords API - Reporting - (ParallelReportDownload.php) need the data in an array format

Hi Pradeep, The API only supports these formats in which the report data can be downloaded. You will need to post process the result to convert the data into your desired format. As you found out,

Re: Is it possible to send offline sales data to google adwords?

Hi Rohit, Yes, you can upload offline conversions using the AdWords API. Have you gotten a chance to check the guide on tracking and importing conversions? This

Re: I am First time using Google AdWords

Hi Kranthi, We address questions specific to AdWords API on this forum. Since your question is specific to promotional offers, please post your question on Advertisers community forum or get in touch with the

Re: Missing locations in the Geo Targets API

Hi Sean, You are right, we don't have the criterion Id - location name mapping documented for those locations that cannot be targeted using AdWords. The criterion id "2364" is associated with Iran. Unfortunately, there may not be a way to map the ids that are missing in the GeoTargets table

Re: Any API changes resulting from October/November move of AdWords app install campaigns to UAC?

Hi, Any changes in AdWords affecting the API will be announced in the Ads Developer blog . There isn't an update available at this point about the AdWords app install campaigns. Please keep an eye on our blog for any

Re: How to detected trademark violations via the ad performance report?

Hi Markus, You can use the PolicySummary column to get the reason for the disapproved Ad. The CombinedApprovalStatus

Re: AdWordsUserListService ExpressionRuleUserList Rule item mismatch

Hi Edward, Since this is specific to .Net library, could you please post this on the issues tracker so that the library owner can take a look at this? Thanks, Sreelakshmi, AdWords API Team -- --

Re: AdWordsUserListService ExpressionRuleUserList Rule item mismatch

Hi The relationship between Rule and RuleItem is as follows : Rule -> groups(RuleItemGroup[])

Re: Why error in BudgetOrders snippet? Failed to read from AdWords. Please wait a bit and try again.

Hi, On this forum, we address questions specific to AdWords API. Since your question is about the AdWords Scripts, could you please post your question on the AdWords Scripts forum ? Thanks, Sreelakshmi, AdWords API Team -- --

Re: 500: Internal Server Error - CRITERIA_PERFORMANCE_REPORT

Hi Sheena, We are aware of this issue and currently our team is looking into this. Could you please share the complete report definition, client customer Id against which the report was run and the MCC ID your developer token is associated with? You could *Reply privately to the author* while

Re: AD_PERFORMANCE_REPORT Showcase_ad and clicktype

Hi, The clickType field does not support zero Impressions . Could you check if these Ads have

Re: Report API Internal Error

Hi Caihua, Can you please share the report definition along with your client customer id? Is this issue only for report calls or are you facing issues with API services as well? You could *Reply privately to author* while sharing the details. Thanks, Sreelakshmi, AdWords API Team -- --

Re: Regarding Google Adwords API Issue

Hi Dev, You could refer to this guide which explains how to handle policy errors programatically. The linked guide also includes complete code samples in various programming languages that you can refer to. The

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